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This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.
What are the responsibilities of this role?
This role will have the following duties, but are not limited to:
● To ensure Hidayah’s IT operating systems and equipment are fit for purpose
● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity
● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR
● To take the lead in evaluating IT related proposals for the Board of Trustees
● To provide strategic oversight of implementation and project manage any IT related projects
● To assist with documentation of processes and delivery of specific tech training for volunteers
● Manage and moderate the Hidayah Discord server
● Operate as Hidayah’s Google Workspace administrator
● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization
How much commitment is required?
We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:
● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear
● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives
● To be part of a communications group to keep up to date with Hidayah developments
● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
● To check emails and to respond when needed
● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
● To contribute toward the Annual Report once a year
● To be in post until the next AGM
● The role is subject to a 6 months probationary period.
What do we expect from a Trustee: IT Tech Officer
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
● Educated to degree level or experience which demonstrates equivalent technical role
● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)
● Adept knowledge of Discord as a communications platform and server management
● Knowledge of Google Workspace
Personal Skills:
● Ability to understand confidentiality, equality and diversity and safeguarding procedures;
● Ability to respond to resolving conflict situations if needed;
● Someone who can behave with professionalism.
Administration Skills:
● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information
● A high degree of literacy of Microsoft Office and IT Applications
● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;
● To read, understand and agree with the constitution of Hidayah (available on website).
Additional:
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Thames Reach Housing is the registered provider subsidiary of Thames Reach Charity, a leading London-based charity with a particular focus on rough sleeping, and helping people who are, have been, or are at risk of rough sleeping to find decent homes, build supportive relationships and lead fulfilling lives. The charity provides innovative services aimed at preventing rough sleeping, intervening where people are sleeping rough, and helping people to recover from the impact of life on the streets. As well as street outreach work, services include tenancy support, emergency shelters, day services, hostels and accommodation, and help with health and employment. We work across London and South East England.
Thames Reach Housing completed the process of registration with the Regulator of Social Housing in February 2023 and has taken ownership of one of the hostels managed by Thames Reach Charity. Becoming a registered provider offers the opportunity to consider the transfer of other hostels and supported housing schemes where this is the best way to secure their future; as well as possible ownership of new hostel and supported housing developments where revenue funding is available.
The Thames Reach group (Thames Reach Charity and Thames Reach Housing) is a strong organisation that is growing in response to need. Our services are rooted in our understanding of the issues surrounding street homelessness, and we use this understanding to influence decision making at a local, regional, and national level. We have an excellent reputation for effective service delivery, working with people who may have very high levels of need, and using our experience of delivering services to develop and improve our approach. The majority of our services are delivered to local and regional authorities on a contract basis and we understand that our continued effectiveness requires us to sustain and develop our financial viability; and to retain and grow our excellent employees and volunteers.
The group has just over 400 employees and around 150 volunteers, and our turnover is around £28 million per year. The employees at the hostel which is owned by Thames Reach Housing are employed by Thames Reach Charity under a local authority contract. Thames Reach Housing therefore does not have any direct employees and its key function as the owning registered provider is to ensure the delivery of high-quality accommodation that supports the work carried out by Thames Reach Charity.
Thames Reach Housing has an effective and experienced non-executive board. They are supported by group sub-committees shared with Thames Reach Charity with a focus on the specific areas of Governance and People, Finance, Audit and Fundraising, and our Services. The Board meets around four times a year and participates in an annual group awayday in the autumn. There are currently three board members; one Thames Reach Housing Board member is shared with the Thames Reach Charity Board, and acts as the link between the Finance, Audit and Fundraising and Governance and People sub-committees. The Chair and other Board member are independents, not forming part of the Thames Reach Charity Board structure.
We are now looking for a new independent member, with an interest in and commitment to ending street homelessness and the ability and interest in providing strategic oversight for Thames Reach Housing.
This is an ideal opportunity for someone who may be considering becoming a Board member for the first time and we want to prioritise interest in homelessness and understanding of how housing associations operate above existing governance experience. We are able to provide governance support and training to new Board members and you would be joining a board with considerable governance experience aligned with a competent Thames Reach Charity senior team to support you in your role.
Thames Reach is committed to achieving a diversity that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. We particularly welcome applicants who may have experience of homelessness and/or of using services that support people with complex support needs.
The client requests no contact from agencies or media sales.