Behaviour change officer volunteer roles in Edinburgh
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK - Wide (meetings mainly in person, some virtual)
Contract Type: Volunteer
Term: 3 years (with potential renewal)
Campaign Closes:19th February 2026
Interviews: W/C 9th March & 16th March 2026 – Trustee/SLT interviews
W/C 16th March or 23th March 2026 – STARboard interviews
31st March 2026 (approximately) – Recommendation expected
6th May 2026 – Final Board approval
Join Our Board as a Trustee – Make-A-Wish UK
At Make‑A‑Wish UK, we create joy, hope and life‑changing moments for children facing critical illness. We are seeking an inspiring Chair of the Board to provide strategic leadership, champion our mission and ensure strong governance as we work towards our vision: a wish for every eligible child.
Why join us?
- Shape the strategic direction of a national charity transforming the lives of children with critical illness.
- Lead a purpose‑driven, inclusive board, ensuring diverse voices including young people influence decision‑making.
- Use your experience where it matters most, providing governance, stewardship and support to an ambitious executive team.
- Be part of a deeply rewarding mission, helping ensure every eligible child can experience the power of a wish.
If you are ready to make a lasting impact and lead with purpose, we would love to hear from you.
For the full recruitment pack, and to apply for this role, please visit our website.
Requirments
Essential Criteria
- Leadership Experience: Demonstrable experience of chairing boards, committees, or senior leadership teams, ideally within the charity or non-profit sector.
- Governance Knowledge: Strong understanding of charity governance, legal responsibilities of Trustees, and regulatory environment in the UK.
- Strategic Thinking: Proven ability to drive organisational strategies and build commitment to a collective vision.
- Communication Skills: Excellent interpersonal and communication skills, with the ability to facilitate balanced discussions and consensus.
- Commitment to Diversity: Commitment to equality, diversity, and inclusion in all aspects of the charity’s work.
- Passion for Mission: a deep commitment to Make-A-Wish UK’s vision, values and behaviours.
- Integrity: Highest standards of integrity, probity, and professionalism
Desirable Criteria:
- Experience of leading transformational change to significantly increase reach and scale in operations
- Strong personal networks that can benefit the charity
- Understanding of the challenges facing children with critical illnesses and their families
Personal Attributes
- A child focused approach always
- A consultative, inclusive, and collaborative style of leadership with the ability to listen and engage effectively
- Strong inter-personal and relationship building abilities, including empathy and sensitivity, especially when interacting with wish families and children
- Sound judgement and decision-making ability.
- Ability to commit time to the role, including travel and attending events out of office hours
Eligibility
The successful candidate must be eligible to act as a Trustee under UK charity law and willing to undertake an Enhanced DBS (Disclosure and Barring Service) check.
Responsibilities:
- Leadership and Governance: Provide strategic leadership to the Board, ensuring effective governance practices and compliance with statutory responsibilities.
- Board Meetings: Chair Board meetings, ensuring clear agendas, productive discussions, and timely decision-making.
- Strategic Direction: Work collaboratively with the Chief Executive and Trustees to set and review the charity’s strategic objectives and performance.
- Support and Supervision: Provide guidance and support to the Chief Executive, undertaking annual appraisals and ensuring their continued development as an effective leader.
- Board Development: Lead on Trustee recruitment, induction, and ongoing development, reviewing board effectiveness and taking actions for continuous improvement
- Promoting equality, diversity and inclusion in all the charity’s activities and ensuring that diverse voices, including those of young people and lived experience, are heard by the Board.
- Risk and Compliance: Oversee the charity’s risk management, ensuring that policies and procedures are robust and regularly reviewed.
- Financial Oversight: Ensure the Board fulfils its duties regarding financial stewardship, budgeting, and monitoring performance against objectives
- Advocacy: Champion the charity’s values and mission, advocating for Make-A-Wish UK within the sector and the wider community. Represent Make-A-Wish UK externally, fostering relationships with stakeholders, donors, and partners.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?
We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.
What you’ll do:
• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.
• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.
• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.
• Create eye-catching visuals using tools like Canva.
• Update our website as required and make suggestions for improvements.
• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.
What we’ll provide:
· Creative freedom within agreed priorities and tone of voice.
· Access to the right tools plus shared photos, stories and impact stats.
· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.
Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.
Reasonable agreed expenses will be paid.
Thank you
Mark Flannagan
Chief Executive
About us
UpCycle, works with individuals in prisons and young people at risk in marginalised communities. We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration. We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.
In prisons
· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.
In the Community
· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.
· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.
· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.
We believe everyone deserves a better future. We prevent people from being pulled into crime and help those already in the system find paths out.
The client requests no contact from agencies or media sales.
Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?
ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life.
We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance.
This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise? ECU is a small, dynamic non-profit working to transform the economy. Join us!
What will you be doing?
In addition to the responsibilities of all board members, the Treasurer will:
- Support the Board to review and monitor ECU’s financial performance and sustainability
- Ensure the Board receives timely, accessible and accurate financial information
- Support the team to develop and maintain robust and proportionate financial policies, processes and risk management systems
What are we looking for?
- Commitment to ECU’s mission and values
- Commitment to the legal duties and responsibilities
- Financial management experience, policies, risk
- Qualifications
- Able to interpret, interrogate and communicate financial information
- Work as part of a diverse team, and devote the time
Desirable - treasurer experience
What difference will you make?
We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue.
Before you apply
- Your interest in this role and what you could bring to it
- What would you want to learn and gain?
Interview 25 Feb in London (expenses paid)
We are looking for someone who shares our vision of shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of, and who is committed to the highest levels of governance, risk management and assurance.
The Audit and Probity Committee reports directly to CIMSPA’s Board of Trustees and is a crucial part of our governance structure, overseeing our risk landscape. By ensuring that risk is adequately managed and that the organisation is governed with integrity, the committee guides CIMSPA’s strategic decision-making processes. Alongside this, the committee provides oversight, challenge and scrutiny across a range of areas, including our internal controls and our financial performance and management.
Specialisms
Based on the committee’ annual skills review, we have identified the following specialisms as a priority for recruitment:
• Government and policy-making
• Legal and regulatory
Therefore we are seeking to appoint a committee member with significant experience in at least one of these areas.
Core Skills
We also expect all committee members to have significant experience in one or more of the following:
• Finance
• Audit and risk
• Governance and compliance
• Our system interventions (as detailed in our strategy)
• Business and commercial
• Digital
Please note - an in-depth knowledge of the sport and physical activity sector is not essential.
Key responsibilities include but are not limited to:
- Ensuring that the committee fulfils its purpose as stated in its Terms of Reference.
- Ensuring that the committee complies with CIMSPA’s Charter and Statutes, charity law, company law and all other relevant legislation/regulations as they relate to the committee.
- Managing CIMSPA’s resources responsibly and honestly, with a duty of prudence.
- Working in partnership with CIMSPA’s CEO or senior leadership team to ensure the strategic aims of the organisation are achieved as they relate to the committee, maintaining a management and oversight role.
- Ensuring that the committee is accountable.
Closing date for applications: Monday 2nd March 2026 at 9am
Provisional date for virtual interviews: Monday 16th March 2026
Shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of
The client requests no contact from agencies or media sales.