Bereavement services manager volunteer roles

Role summary

The use of complementary therapies in palliative care has become an increasingly significant feature of health care and evidence shows that therapies can support the emotional, mental, spiritual and physical wellbeing of patients and their families and carers, and those facing loss and bereavement. This role will give you the unique opportunity to use your incredible skills, qualities, and knowledge to gain experience in specialised healthcare for end of life and bereavement. This will enable you to build confidence and ability to provide care and wellbeing in an integrated hospice environment. Research has shown that its use alongside conventional medicine can help enhance relaxation and well-being, and relieve stress and anxiety, as well as help with the management of specific issues such as symptom control of fatigue, breathlessness, nausea, and pain.

An enhanced adult & child DBS check is required for this role. 

Main duties of the role

• Provide therapies in accordance with the complementary therapy policy and procedure, as well as the code of ethics and practice.

• Assess and plan patients’ treatment and documentation of given treatment and patient response.

• Report any concerns you may have about a patient’s/client’s health or welfare (or anything the patient may have said that is of concern) to the IPU team or CT team lead

• Uphold the confidentiality guidance in all matters relating to the patient or their family.

• Be generally aware of patients’ needs and always ensure the dignity of the patients.

• Maintain good infection control practices at all times

• Prepare the complementary therapy treatment areas before and after a treatment

• Adhere to the dress code requirements.

• Seek support and advice when needed.

• To adhere to the CT code of conduct and ethics

• Provide feedback, including reports of any adverse effects, to the Complementary Therapy Lead.

• To undertake any other tasks as requested/deemed appropriate with the nature of the role.

• Complete all paperwork and feedback clearly and objectively

• Adhere to relevant and current protocols for the practice of the specific therapy or therapies.

All complementary therapies are characterised by treating the whole person, considering the mental, emotional and physical factors associated with the challenges they face. Complementary therapies work with the total care given, to promote comfort and support for both patients and their families/carers. We also support those who access our bereavement services. 

Training & supervision

We will provide you with practice into palliative and bereavement care by extending the opportunities for you to gain valuable hands-on experience that will affirm your vocational knowledge and skills. Other training includes:

• There will be an induction to the hospice and all volunteers must undertake mandatory health and safety training. In addition, all volunteer complementary therapists have to undergo an enhanced DBS check, undertake safeguarding, accessing personal information (medical record information) and lone working training

• To undertake an induction into the complementary therapy service, this may include shadowing another volunteer therapist, as appropriate.

• To attend meetings/supervision and training in palliative needs. 

Experience & qualifications required

• You will need to be qualified and hold the appropriate certifications in the relevant practice:

o L3+ Aromatherapy

o L3+ Massage therapy

o L3+ Reflexology

o L3+ Holistic therapy

o L2/L3+ Beauty therapy (with facial and massage/aromatherapy units)

o Qualified in the HEARTS PROCESS

o Degree2/3+ Reiki plus one of the above qualifications (not a stand alone Reiki qualification)

o L4+ Shiatsu

• Relevant professional qualifications essential from an accredited awarding body, such as C&G, VTCT, ITEC - which meets recognised UK Occupational Standards.

• Membership of a recognised Complementary Therapy Regulatory Body, e.g. CNHC, FHT, AOR or other voluntary recognised association or organisation, and hold up to date professional insurance, or be prepared to join prior to volunteering

• You must have current work experience and up to date skills which meet relevant competencies, e.g. CPD records and skills development.

Personal attributes

• Ability to work independently, and show flexibility by learning the ‘think on your feet’ and not to proceed if unsure and seek clarification

• Have the ability to keep the patient/client central to the treatment plan and make the required adjustments accordingly

• Be compassionate and empathtic, demonstrating sensitivity to patient/ client physical, emotional, mental and spiritual needs and wellbeing

• Ability to use initiative and be innovative

• Respectful of other’s differences and choices

• Reliable, organised honest and punctual

• Maintain confidentiality and GDPR at all times

• Be emotionally resilient to work in this type of care setting

• Recognise own boundaries in the therapeutic relationship and limitations of the role and seek support when needed

Role summary

As a Community Support Volunteer, you will play an important role in the Compassionate Communities programme by helping people talk about death and dying, grief and loss as well as raising awareness about St Helena Hospice services. We believe that breaking down taboos and getting people talking is key in helping communities support each other.

Your role will involve:

· Offering a welcoming, supportive presence and a listening ear to allow people to engage in meaningful conversations around topics such as incurable illness, caregiving, dying and bereavement. This may include signposting to relevant community support or care provision.

· Establishing contacts within the community and building relationships

· Supporting St Helena in informal sessions or larger events that may be held in community groups, charities, cafes or other organisations.

· Helping to promote Compassionate Communities principles and the work of St Helena in a positive, accessible way. See here for more information on our compassionate community principles Compassionate Communities | St Helena Hospice

· Connecting with St Helena staff and partners before and after events to give feedback and receive support

· Assisting with basic event logistics such as setting up spaces, offering refreshments, distributing materials, and collecting informal feedback.

Training & supervision

· Online mandatory training relevant to the role

· Compassionate Conversations training – online/in person

· Dedicated line manager for training and support with regular meetings

Experience & qualifications required

· Experience in a role involving interaction with the public, especially in a supportive or listening capacity

· Understanding of the importance of compassion and empathy when discussing sensitive topics

· Ability to maintain personal and professional boundaries

· Comfortable speaking with people from a wide range of backgrounds

Role summary

To work as part of a busy team, assisting the Donation Centre team to maximise income by supporting Drivers on deliveries and collections in the shops and some processing of stock. This role requires a level of fitness. 

Main duties of the role

• Accompany Drivers on deliveries and support with moving of cages and stock to and from the shops

• Assist in the shops with moving of stock and removal of unwanted items

• To act as Banksman when the drivers when moving vehicles in tight areas, to ensure that the vehicle is moved safely

• If required help with the sorting and assigning of donations to shops

• Be aware of and adhere to health & safety regulations at all times

Training & supervision

• Health and safety training is mandatory (repeated annually), some of which is online

• Training on site at Donation Centre for handling of stock and cages.

• Banksman training will be given

Experience & qualifications required

• Some customer services/warehouse environment experience would be advantageous

• Must have good communications skills to be able to explain trading standards regulations in a professional and polite manner when goods cannot be accepted

• Experience of having worked in similar role 

This role is working therapeutically alongside a child/young person on one of our bereavement support programmes in a group setting.  Ideally you will have experience in working with children.

You will be working therapeutically with your allocated child.  You will have a group leader who will guide you through the structure of each day. There is also a program manager who will oversee and facilitate the whole weekend program.

You will also be expected to attend a debrief at the end of the weekend and also complete detailed documentation on the child/ young person you have been working with.

Lunch and refreshments will be provided during a weekend.  We will pay 45 pence per mile to cover your travel expenses. We will provide training (Safeguarding Children, Volunteer Induction Day and other specialist training days).

You will also have the opportunity to observe a weekend programme in action before you work with a child / young person. We will pay for your DBS check and provide you with a t-shirt with our logo on.

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

About Talkthru

Talkthru is a specialist counselling charity based in Huddersfield, offering free, confidential support to individuals and families affected by pregnancy loss, baby loss and other birth-related trauma.

Our Board of Trustees oversees Talkthru’s strategic direction, governance, and financial health, ensuring that we remain sustainable, ethical, and effective. This is where you come in.

Role Purpose

As a Trustee, you will share collective responsibility for the governance and strategic leadership of Talkthru. Trustees ensure that the charity fulfils its mission, operates lawfully and ethically, and maintains the trust of clients, donors, and the wider community.

We are particularly keen to welcome a Trustee with a legal background to strengthen the Board’s expertise in governance, compliance, and risk management. This person will help ensure the charity’s operations, policies, and services comply with relevant laws, including charity law, counselling practice standards, safeguarding, and data protection.

See attachment for full role description.

Role summary

St Helena is looking for enthusiastic volunteers to be part of their fundraising team, supporting events and initiatives in their local areas to help raise awareness and much needed funds. The role is flexible and we will fit around your availability. We have events throughout the year and would invite you to support across all areas of fundraising. 

Main duties of this role may include any of the following:

• Attend St Helena events to help with marshalling, registration, refreshments or selling merchandise

• Attend external third party events to represent St Helena

• Attend external events and venues to engage with the public to encourage participants to sign up to events and challenges

• Participate in bucket collections and other fundraising opportunities in the local community as requested

• Be able to set up and oversee a stand at events and promotional opportunities in the local community including supermarkets, markets, town centres, fayres, Christmas light switch-ons and similar events

• Promote the charity and inspire people to support St Helena

• Adhere to St Helena policies and procedures at all times

• Represent The Hospice in a professional manner

• Ensure all information is kept confidential and secure at all times

Training & supervision

• You will receive any training required for this role

Experience & qualifications required

• No previous experience is required for this role, just a willingness to support St Helena

Personal attributes

• Passionate about St Helena

• Attention to detail

• Good communication skills

• Comfortable handling cash

• Reliable and trustworthy

• Be comfortable approaching and engaging with members of the public

• Team player with a friendly outlook

As a Trustee of Nottinghamshire Hospice, you will play a vital leadership role in shaping the future of our hospice. This is an opportunity to contribute to an established Board of Trustees who are responsible for the overall governance and strategic direction of the Hospice. 

You will use your skills and experience to guide the future of the hospice, safeguard its resources and champion a culture shaped by Compassion, Trust, and Ambition. 

Guardian Light Foundation

Location: Remote
Commitment: Flexible – approx. 20 hours per month
Role Type: Volunteer
Reports to: Board of directors

�� About Guardian Light Foundation

Guardian Light Foundation exists to protect, support, and empower children, teenagers, and single-parent families facing homelessness, abuse, and extreme hardship.

Many of the individuals we serve are navigating complex legal situations while already dealing with trauma, fear, and instability. Access to safe, ethical, and compassionate legal advice can be life-changing — and that’s where you come in.

⚖️ About the Role

We are seeking a Volunteer Solicitor with experience in family law, safeguarding, or domestic abuse-related legal matters to provide initial legal guidance, signposting, and referrals to vulnerable individuals supported by Guardian Light Foundation.

This role is advisory and supportive, not high-volume casework. Your expertise will help people understand their rights, options, and next steps at critical moments in their lives.

�� Focus Areas

�� Children’s Arrangements

• Custody and contact arrangements

• Child safeguarding concerns

• Schooling and parental responsibility guidance

• Early advice on family court processes

��️ Domestic Violence Injunctions

• Non-molestation orders

• Occupation orders

• Restraining orders

• Emergency protection guidance and referrals

��‍�� Single-Parent Legal Support

• Family court guidance

• Child maintenance advice

• Housing rights and homelessness-related legal signposting

• Referrals to specialist legal services where appropriate

�� What You’ll Be Doing

• Providing initial legal advice and guidance (not ongoing representation)

• Supporting safeguarding decisions where legal insight is required

• Advising on urgent legal options in high-risk situations

• Signposting individuals to appropriate external legal services

• Working closely with GLF’s safeguarding and support teams

• Maintaining clear professional boundaries and ethical practice

��️ Safeguarding & Compliance

Because this role supports vulnerable individuals:

• An Enhanced Volunteer DBS Check is required

• DBS checks are conducted via our trusted partner Serve (Rushden)

• All work must align with GLF’s safeguarding policies

• Confidentiality and GDPR compliance are essential

�� Skills & Experience Required

Essential:

• Qualified UK Solicitor (or equivalent legal professional)

• Experience in family law, domestic abuse, or child safeguarding

• Strong understanding of trauma-informed practice

• Ability to explain legal concepts clearly and compassionately

• Commitment to ethical and client-centred practice

• Solicitor must hold - Their own Professional Indemnity Insurance and/or Public Liability Insurance cover

Desirable:

• Experience working with charities or vulnerable populations

• Knowledge of housing or homelessness law

• Familiarity with referral pathways and support services

�� Who We’re Looking For

You are someone who:

• Has a genuine passion for protecting children and families

• Believes access to justice should never depend on income

• Can balance professionalism with empathy

• Understands the emotional impact of legal uncertainty

• Wants to use their expertise to create real social impact

⏰ Time Commitment

• Approx. 20 hours per month

• Flexible scheduling

• Fully remote

�� What You’ll Gain

• The opportunity to make a direct, meaningful impact

• Professional fulfilment through purpose-led legal work

• Recognition and appreciation within a growing social enterprise

• Networking with professionals across counselling, housing, and social care

• Opportunity to join an Advisory Board or Board of Directors as the organisation grows

Role summary

St Helena co-works with the Look Good Feel Better charity by hosting and providing workshops to our patients with a cancer diagnosis. These workshops give practical advice and support to people living with cancer and who face emotionally challenging experiences while living with cancer.

Every workshop offers an invaluable opportunity to talk to others in a similar situation, whilst helping support people with their changing appearance. People leave LGFB workshops feeling empowered, motivated and less isolated – allowing them to look good but feel even better. Applicants will need to register on the LGFB volunteer site if successful and subject to their approval.

Applicants must be over 18 years of age and an enhanced adult & child DBS check will be carried out for this role. 

Main duties of the role

• Provide LGFB workshops in accordance with the complementary therapy policy and procedure, as well as the code of ethics and practice.

• Assess patients’ treatment and documentation of given treatment and patient response.

• Uphold the confidentiality guidance in all matters relating to the patient or their family. 

• Be generally aware of patients’ needs and always ensure the dignity of the patients.

• Maintain good infection control practices at all times

• Prepare the LGFB workshop before and tidy away afterwards

• Adhere to the dress code requirements.

• Seek support and advice when needed.

• Provide feedback, including reports of any adverse effects, to the Complementary Therapy Lead.

• To undertake any other tasks as requested/deemed appropriate with the nature of the role.

• Complete all paperwork and feedback clearly and objectively

• Adhere to relevant and current protocols for the practice of the LGFB workshops. 

Training & supervision

We will provide you with the LGFB registration links, and any training links they expect as stated on the website.

Other training includes:

• There will be an induction to the hospice and all volunteers must undertake mandatory health and safety and equality and diversity training. In addition, all volunteers in a patient facing role have to undergo an enhanced Adult & Child DBS check, undertake safeguarding, accessing personal information (medical record information) and lone working training

• To undertake an induction into the LGFB workshops and CT team

• To attend meetings/supervision

Experience & qualifications required

• You will need to be qualified and hold the appropriate certifications in the relevant practice:

                                  o L2/L3+ Beauty therapy (with facial skin care and makeup units)

                                  o Work for a cosmetic brand, and 1+ years’ hands on experience in skincare and make-up application.

• You will also need plenty of enthusiasm, a positive attitude and the true desire to make a difference.

As our Chair of Trustees, we offer you a deeply rewarding role with the opportunity of personal fulfilment, leadership development, purpose and connection through your vital contribution to shape the strategic direction of a highly respected charity. You will ensure we achieve our mission to provide outstanding, free end-of-life care within our community.You will work alongside a skilled and passionate Board and executive team and have the chance to make a profound and lasting impact on the lives of local people and their families.

We are seeking a passionate Chair of Trustees to help shape the future of our hospice and champion our vision that everyone has the opportunity to die at home with our community-based hospice care.

 In htis role you will play a vital role in supporting our fundraising campaigns, events and initiatives aimed at providing essential services to individuals affected by cancer. You will work closely with our Community & Individual Giving Fundraiser to assist with our in-house fundraising efforts and provide support to individuals undertaking challenges and events on behalf of The Mulberry Centre, seeing defined projects through from start to finish.

Time Commitment – A regular commitment of at least 2 days a week (Majority of which would be office based) for a minimum of 6 months or preferably longer term.

Main Duties

To work within an agreed brief with the support of the Supporter Engagement Lead on the following:

· Fundraising Campaign Support: Assisting with the planning, execution and evaluation of fundraising campaigns, including online and offline initiatives.

· Event Support: Helping to organise and facilitate fundraising events, ensuring smooth execution and maximum engagement from participants and supporters.

· Individual Support: Helping your Lead provide guidance and encouragement to individuals undertaking challenges and events in support of The Mulberry Centre, offering assistance in fundraising strategies and goal setting using the fundraising pack.

· Marketing and Advertising: Utilising transferable skills in marketing and advertising to promote fundraising campaigns and events, both online and offline, to maximize reach and participation.

· Community Engagement: Researching and engaging with the local community, small businesses, and organisations to foster partnerships and support and prizes for fundraising efforts.

· Record Keeping: Maintaining accurate records of fundraising activities, donations, and participant information, ensuring compliance with data protection regulations.

· Correspondence: Drafting accurate, well-structured emails, letters and reports with agreed key messages and information.

· Any other duties appropriate for the role and adhering to The Mulberry Centre’s policies.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· planning fundraising events and activities like cake sales, quiz nights and barn dances

· providing the treasurer with information on funds raised from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

 You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

What you can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role – you can choose what you’d like to get involved with, for example:

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
• photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
• You’ll need to be aged 18+ to volunteer in this role. If you’re aged 16-17, you’ll need to be supervised by a friend, family member, or guardian over the age of 18 in order to carry out any fundraising activity.

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.