Beyond volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIGITAL INCLUSION & SKILLS LEAD (VOLUNTEER)
Help People Facing Loneliness Build Confidence With Technology — and Open the Door to Connection, Community & Opportunity
About SUNSHINE
SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.
For many people we support, digital skills are a barrier — to connection, to confidence, to accessing support, and sometimes even to feeling part of the modern world. As our Digital Inclusion & Skills Lead, you will help people overcome those barriers with patience, kindness and practical support.
Your work will help someone send their first email, join their first online group, or reconnect with family. Your leadership will help people feel capable, confident and included. Your presence will help SUNSHINE reach people who feel left behind.
What You’ll Be Doing
1. Leading Digital Inclusion Across SUNSHINE
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Develop simple, friendly digital skills sessions for participants.
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Support people with basic tasks like email, video calls, online forms and device use.
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Create a warm, shame‑free environment where people can learn at their own pace.
2. Supporting People Facing Loneliness
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Work with individuals who may feel anxious, embarrassed or overwhelmed by technology.
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Offer patient, one‑to‑one guidance and encouragement.
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Help people build confidence step by step.
3. Creating Accessible Digital Resources
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Develop simple guides, checklists or how‑to sheets.
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Ensure everything is written in clear, friendly, jargon‑free language.
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Make digital learning feel easy, safe and empowering.
4. Training & Supporting Volunteers
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Help volunteers feel confident supporting participants with digital basics.
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Share tips, tools and simple approaches they can use.
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Build a culture where digital inclusion is part of everyday support.
5. Helping SUNSHINE Grow Across London
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Identify digital barriers that prevent people from joining our programmes.
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Recommend tools, devices or approaches that increase accessibility.
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Help shape a digital inclusion model that can expand across London and beyond.
This Role Is for You If…
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You’re patient, friendly and love helping people learn.
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You care deeply about loneliness, wellbeing and community.
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You enjoy teaching digital basics in a warm, accessible way.
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You’re comfortable supporting people who may feel nervous or unsure.
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You’re based in or connected to London.
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You want to help build a new charity from the ground up.
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You want to grow your skills in digital inclusion, community learning or social impact.
Practical Details
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Location: In‑person across London + some remote planning.
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Time: Approx. 3-5 Hours per month (This is a fully flexible volunteer role with no set hours)
Why This Role Matters
Digital exclusion is one of the hidden drivers of loneliness. People feel embarrassed, left behind, or unable to access the support they need. Your kindness will help someone take their first step into confidence. Your guidance will help someone reconnect with the world. Your leadership will help SUNSHINE reach people who might otherwise stay invisible.
This is not just digital skills support. It’s empowerment. It’s connection. It’s dignity — restored through patience, care and human warmth.
How to Apply
Send a short note about why this role speaks to you and your CV. We review applications on a rolling basis — join us and help bring digital confidence, connection and SUNSHINE to people across London.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dedicated Lay Trustee who will join our Board to support the strategic direction of the charity. We are member-led, funded by our universities and together with students we strive to create a world class student experience for all.
Introduction
Thank you for your interest in our Lay Trustee role here at Falmouth and Exeter Students’ Union (The SU); based in beautiful Cornwall. We're very pleased to announce the opening of applications for our esteemed Board of Trustees. We are very proud of what we do, and we are looking for a dedicated Lay Trustee who will join our Board to support the strategic direction of the charity. You will need to share the values of the SU and commitment to achieve our priorities, working collaboratively to help take us to the next level. We are a member-led charity, funded by our universities and together with students we strive to create a world class student experience for all.
Our membership comprises of students studying with both Falmouth University and the University of Exeter (Cornwall) which creates a unique and special experience of which we love to be a key part of.
The role of Lay Trustee provides an opportunity to support our Sabbatical and Student Trustees foster a culture of student leadership and deliver a student-focused service.
You will be taking up the role at a critical and exciting time, as we are within the first year of our 2025-2030 Strategy. If you are excited at the prospect of contributing to the growth and development of the SU, then we eagerly anticipate the possibility of working alongside you to shape the future of our organisation.
We are especially keen to hear from applicants based in the South West, with experience in any of the below areas:
· Finance:
o Financial planning and management
o Development of income streams and financial sustainability
· Law and Compliance:
o Charity Law
o Employment Law
· People:
o HR management
o Learning and development
· Fundraising:
o Grant fundraising
o Social investment and enterprise
o Developing commercial income streams
For full details of the role, please see the Lay Trustee Recruitment Pack below.
Why Should You Become a Trustee?
Being a Trustee is a valuable and rewarding experience. You’ll get to make a lasting difference to the lives of our students, and influence how the Union is run. You will use your skills, knowledge, and experience to support the Board in reaching sound decisions. You will be involved in leading discussions, making collective decisions, and identifying key issues. You’ll have the opportunity to mentor and support our President and Student Trustees. As a Lay Trustee, you are eligible to become Deputy Chair of the Board, or Chair of one of the sub-committees. This is dependent on vacancies for these roles.
You will receive comprehensive induction training, and further training relevant to your role as a Chair or member of a sub-committee.
Job Description
We’re looking for someone to work collectively with our Board of Trustees to provide support and strategic direction to our Students’ Union.
Remuneration: Lay Trustees are voluntary, unpaid roles. However, all reasonable out of pocket expenses will be reimbursed, such as travel costs to board meetings.
Hours: Hours can vary however typically each year:
· Four Board of Trustees meetings – each meeting is around three hours long conducted online.
· Additional four (eight for Finance) sub-committees meetings conducted online – each meeting is around 1 hour.
· There are usually one or two in-person events per year including a Board of Trustees meeting – each event is usually a day and/or an evening event. These are delivered in Cornwall (expenses paid).
Term of office: three years, up to three terms.
Location: Homebased with one or two in-person events in Cornwall per year.
Role Purpose:
The Trustees are ultimately responsible, individually and collectively, for all activity within the SU. The Board is legally responsible for our staff, finances, risk management and reputation. The Board is responsible for setting the vision and values of the organisation and for ensuring the delivery of organisational purpose. The Trustees ensure development of and agree a long-term strategy, approving and monitoring delivery plans.
How To Apply
Please visit the role posting on our website for further details on how to apply. We require the completion of a Person Details form, and Skills Audit spreadsheets, along with your CV and covering letter. The deadline for applications is 09:00 on Monday 13 April. Applications will be considered and shortlisted upon receipt, with interviews to take place (online) on a rolling basis.
Ideally, you will be available to attend a Trustee Induction on the morning of Tuesday 23 June, ahead of the first Board of Trustees meeting on Wednesday 24 June (as an observer), both online via MS Teams. Your term of office will start on Wednesday 01 July.
For full details of the role, please see the Lay Trustee Recruitment Pack below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.
Head of Department (Legal)
The Opportunity
This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.
Role Purpose
The Head of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.
Key Responsibilities
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Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.
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Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.
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Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.
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Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.
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Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).
Additional Professional Benefits
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Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
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Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
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Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Financial Incentives
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15% Profit Share: A share of the commission for work carried out, divided among individuals at the HoD level for specific tasks.
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10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the HoD.
Requirements
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A strong legal background (GDL, or equivalent) with a deep commitment to social justice.
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Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.
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A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).
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Excellent analytical, drafting, and communication skills.
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This is a 100% remote-only position.
Selection Process
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Informal interview.
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Requirement of two professional references.
The client requests no contact from agencies or media sales.
Trusteeship for Thetford Heritage Trust
Location: Thetford
Salary: Voluntary
Thetford Heritage Trust are in the process of becoming a newly formed charity, they are seeking Trustees to join its Board as it embarks on an exciting programme of work to unlock the heritage potential of the Norfolk Town of Thetford.
The Trust has been set up to preserve and maintain Thetford’s many historic buildings and to develop a community heritage and arts centre to support and promote the town’s rich heritage and encourage local participation in the performing and creative arts
The Trust is looking to recruit five independent trustees with experience in charity governance, architectural heritage, finance, creative and performance arts and fundraising. They will join the five members of Thetford Town Council already appointed to the new board.
This is a great opportunity to play a pivotal role in guiding the development of Thetford’s architectural and cultural heritage for future generations.
Time commitment: initially, in the setting up period, board meetings will be held bi-monthly, the time commitment will be up to 6 hours per month.
As the Trust progresses, board meetings will reduce to 4 meetings per year. Trustees are expected to attend these and to devote sufficient time to read through the board papers in advance. There may be other events that trustees are invited to attend, and other opportunities to get involved.
Meetings will be held either electronically by Microsoft Teams or in person in the Guildhall in Thetford on a Wednesday or Thursday evening from 5.30pm to 7.30pm. From time to time, additional meetings may be necessary.
Terms of office: our trustees can serve up to 2 three-year terms for a maximum of 6 years.
Trustee expenses: all reasonable expenses incurred by trustees to attend meetings will be reimbursed.
Overall purpose of the role: our trustees are legally responsible for the governance of Thetford Heritage Trust. This means they must make sure that the Trust achieves its objectives, as set out in our governing document. They ensure we have a strategy, and that our assets and resources are only used for charitable purposes in line with our governing document.
Our trustees make sure that we operate in line with any relevant laws, particularly the Charities and Companies Acts. Trustees have a collective responsibility – to work together for the best interests of the Thetford Heritage Trust.
Role description:
Organisational purpose
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Making sure Thetford Heritage Trust (the Trust) pursues its stated objects (purposes), as defined in its governing document, by ensuring that suitable strategies, plans and policies are in place.
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Ensuring the Trust complies with its governing document, charity law, company law and any other relevant legislation or regulations.
Leadership
- Ensuring that the Trust applies its resources exclusively in pursuance of its charitable objects and ensuring the financial stability of the Trust.
- Ensuring that there are appropriate policies and procedures in place for the effective and efficient administration of the Trust.
- Protecting and managing the property entrusted to the Trust and ensuring the proper investment of the charity’s funds.
- Representing the board’s agreed position when speaking publicly on behalf of the Trust.
- Acting as an ambassador and champion for the Trust at events and online.
Integrity
- Committing to uphold the Trust’s Trustee Code of Conduct
- Upholding any policies and procedures relevant to the trustee role including confidentiality, safeguarding, conflict of interest and data protection.
Decision-making risk and control
- Ensuring clear focus on strategy, performance, and assurance,
- Promoting a culture of sound objective decision making, without undue influence by special or personal interests.
- Ensuring appropriate risk management and plans for mitigation are in place.
Board effectiveness
- Upholding board collective responsibility.
- Making reasonable use of own skills and experience to support the work of the Board and the wider organisation.
- Contributing towards an annual review of the board’s performance.
Openness and accountability
- Ensuring the charity’s performance and interaction with its stakeholders are guided by the values, ethics and culture put in place by the board.
- Taking seriously the responsibility for building public trust and confidence in the organisation’s work.
Person specification
Attributes
- Strong understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship.
- Demonstrable commitment to the Trust’s charitable objects and to developing the Trust’s strategic vision.
- Ability to contribute to the work and ongoing development of the Trust, not only through regular attendance of board meetings, but also through sub-committees of the Board, and/or ad hoc ‘task and finish’ group activity, as appropriate.
- Ability to use previous experiences in a relevant manner, whilst at the same time being able to separate from prior allegiances and interests, so that conflicts can be managed openly and transparency guaranteed.
- Be comfortable discussing and making decisions on matters outside of your direct area of expertise.
- Appreciation of the nature of risk management at board level.
Skills
- Highly effective communication and interpersonal skills, with the ability to converse beyond your own domain of expertise and to discuss complex and/or intractable problems and contribute to solutions, even if these are not perfectly aligned to your own views;
and be able to:
- provide support and advice to the Trustees and officers in the affairs and strategic development of the Trust.
- demonstrate a clear commitment to operating by the standards relating to public life and knowledge of the Charity Commission’s requirements of Trustees.
To Apply
If you are interested in joining our Board of Trustees and playing a pivotal role in the development of the Thetford Heritage Trust, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
The HR department is the operational engine of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of HR, you will lead the teams responsible for the end-to-end learner journey—from initial Talent Acquisition and onboarding to bespoke Learning and Development and HR Advisory support. By ensuring our participants are embedded in a professional, high-standard work environment, you directly facilitate the skill acquisition and cultural integration necessary for career changers and newcomers to the UK to bridge employment gaps and overcome discrimination in the job market.
Head of Department (HR)
The Opportunity
This position offers the opportunity for a career step-up, providing experience in managing HR operations and people strategies within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.
Role Purpose
The Head of HR sits between Directors and Managers, turning high-level people strategies into deliverable plans across Talent Acquisition, Learning and Development, and HR Advisory. You will own the direction and delivery control of the HR department to ensure the organisation attracts, develops, and retains high-quality talent while maintaining professional standards and compliance.
Key Responsibilities
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Strategic People Planning: Turning Director-level objectives into practical HR plans with clear timelines and KPIs.
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Talent Acquisition Oversight: Ensuring recruitment processes are effective, professional, and aligned with the organisation’s growth needs.
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L&D Strategy: Overseeing the development of training programmes and the Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP) to ensure team growth.
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Advisory Control: Ensuring HR Managers provide consistent, professional advice on employee relations, policy, and compliance.
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Manager Leadership: Coaching HR Managers to maintain 100% work visibility in MeisterTask and manage their teams "by exception."
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Assurance & Reporting: Providing weekly reports to Directors on headcount, training completion rates, and departmental risks.
Additional Professional Benefits
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Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
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Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
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Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Requirements
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Proven experience in HR management or a senior HR Generalist role.
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Strong knowledge across Talent Acquisition, L&D, and HR Advisory.
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Familiarity with HR software and technologies (including MeisterTask or similar project management tools).
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Flexibility and openness to work on a variety of tasks.
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Focused, organised, and able to prioritise and execute tasks independently.
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To show professionalism at all levels and in all environments.
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Strong team player with the ability to lead through others.
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Excellent communication and interpersonal skills.
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Degree in HR, Business, or a related field (or equivalent professional experience).
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This is a 100% remote-only position.
Desirable
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CIPD qualification or equivalent.
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Committed to working with the community with a passion for helping others less fortunate.
Selection Process
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Informal interview.
Requirement of two professional references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham | Commitment: 3-8 hours per week (working week) | Work style: Hybrid
Since 2024, we’ve been honoured to support over 800 individuals on their journey toward a better future. Looking ahead, our 2026 strategic vision is bold. We want to be recognised as a collaborative support service that truly transforms lives. To help make that happen, we’re looking for a passionate and skilled Partnership Manager who can lead the way in building and nurturing strong, impactful relationships with organisations across the homelessness support sector and beyond.
The right person will be central to creating joined-up, holistic partnerships with charities, local authorities, healthcare providers, housing agencies, and community groups who share our commitment to helping vulnerable people rebuild their lives. This role is about making the most of our combined resources, improving how we work together, and ultimately creating better outcomes for those we serve.
If this sounds like you, someone driven to make a real difference and build meaningful connections, we’d love to hear from you.
Key Responsibilities:
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Build and maintain effective partnerships with key organisations such as DWP (Department for Work and Pensions), Feedo Needo, St Basils, SIFA Fireside, West Midlands Combined Authority (WMCA), Birmingham City Council, local housing providers, community groups, healthcare services, and faith-based organisations.
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Develop relationships with hotels, B&Bs, and temporary accommodation providers to help bridge the gap in emergency housing provision during weekends, evenings, and bank holidays, when many statutory and support services are unavailable.
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Secure in-kind donations by working with local businesses, retailers, and community partners in collaboration with our Fundraising Officer to obtain essential supplies (e.g. hygiene products, clothing, food), as well as gifts and prizes for raffles, events, and seasonal campaigns (such as Christmas gift drives or care packages).
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Act as the lead representative for Diver’s Community CIC in all partnership-related engagements
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Facilitate multi-agency collaboration and strong referral pathways between organisations supporting individuals experiencing homelessness.
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Identify and pursue new partnership and funding opportunities
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Embedding partnership work into the heart of our outreach, support, and service delivery.
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Promote a person-centred, trauma-informed, and inclusive approach in all partnership
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Raise the profile of Diver’s Community CIC by cultivating a strong local presence and actively promoting our mission and impact.
What difference will you make:
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An opportunity to make a real impact on a grassroots organisation.
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You will play a vital role in helping Diver’s Community CIC grow sustainably and extend its impact across Birmingham
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Help unlock opportunities that directly support people experiencing homelessness and housing insecurity.
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Strengthen collaboration, improve access to services, and create pathways that make it easier for individuals to move towards stability
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Ultimately your input will help turn good intentions into meaningful, lasting change.
What We’re Looking For:
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Experience working in partnership or collaborative settings.
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Knowledge or connections with local organisations, businesses, and housing providers in Birmingham and the West Midlands.
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Experience with community fundraising, in-kind donations, or corporate social responsibility initiatives.
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A strong desire to raise awareness of homelessness issues and promote the mission of Diver’s Community CIC in the local area.
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Strong communication skills, with the ability to engage with a wide range of partners including local authorities, charities, businesses, and community groups.
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Understanding of homelessness-related issues, or a genuine interest in learning about the challenges faced by vulnerable individuals in the community.
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Good organisational skills and the ability to manage your time effectively while balancing the voluntary role with other commitments.
Support rough sleepers and homeless individuals by providing immediate assistance and long-term support to help them rebuild their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
The Research department serves as the intellectual foundation of our mission. As Head of Department, you will lead the critical task of gathering evidence, data, and lived-experience narratives that inform our training programmes and public discourse. While we host the Professional Development Programme (PDP) to support career changers, the Research function is a core strategic pillar that ensures our advocacy is grounded in fact and that the systemic barriers faced by our communities are accurately identified and challenged.
Head of Department (Research)
The Opportunity
This position offers a significant career step-up, providing experience in managing complex research projects and data analysis within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring our organisation’s voice remains authoritative, evidence-based, and impactful.
Role Purpose
The Head of Research sits between Directors and Managers, turning high-level investigative goals into clear, deliverable research plans. You own the direction, methodology, and delivery control of the Research department to ensure that all reports, white papers, and data sets are produced with academic rigour, accuracy, and pace.
Key Responsibilities
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Strategic Research Planning: Turning Director objectives into practical research schedules, including literature reviews, data collection phases, and report drafting.
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Manager Leadership: Coaching Research Managers to coordinate field work and data analysis effectively, ensuring all project components are visible in MeisterTask.
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Assurance & Quality Control: Reducing rework by refining research methodologies and ensuring all outputs are fact-checked and peer-reviewed before reaching the final sign-off stage.
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Director Reporting: Providing weekly reports on the research pipeline (active studies, pending analysis, and upcoming publications), WIP status, and risks to project timelines.
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Culture & Standards: Ensuring all research activities align with ethical guidelines, data protection standards, and Quilombo UK’s professional values.
Additional Professional Benefits
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Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
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Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support (e.g., legal review of ethics or graphic design for data visualisation).
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Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Requirements
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Proven experience in research management, academic research, or social science investigation.
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A portfolio of published reports, articles, or research papers / CV.
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Familiarity with qualitative and quantitative research methodologies and project management software (such as MeisterTask).
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Flexibility and openness to work on a variety of subjects related to EDI and social justice.
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Focused, organised, and able to prioritise complex analytical tasks under tight deadlines.
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To show professionalism at all levels and in all environments.
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Strong team player with the ability to lead through others.
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Excellent written communication skills with a keen eye for detail and data accuracy.
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Degree in Social Sciences, Research Methods, Humanities, or a related field is a plus.
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This is a 100% remote-only position.
Desirable
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Committed to working with the community with a passion for helping others less fortunate.
Selection Process
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Informal interview.
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Requirement of two professional references.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HERVEG.05 helps women and youth farmers grow nutritious food, raise poultry, and increase income sustainably.
HERVEG.05 addresses the critical issues of malnutrition, food insecurity, and poverty in Tanzania, which ranks among the top 15 countries globally for child stunting. Smallholder farmers, who produce the majority of the country's food, frequently lack the training and tools necessary to overcome poor soil fertility and climate-driven challenges. This creates a devastating cycle of low productivity and worsening hunger that permanently affects the development of millions of children.
The solution is a practical, climate-smart pathway designed for rural realities. HERVEG.05 utilizes a "Mobile layaway" system allowing farmers to purchase seeds and poultry inputs incrementally via phone. Their model includes hands-on training and last-mile delivery of inputs directly to remote village groups. By providing "Nutri-Reach Bundles"—which combine poultry, biofortified maize, and vegetables—the startup creates a circular economy. Poultry manure improves soil, biofortified crops fight malnutrition, and improved storage reduces waste. This integrated system builds resilience against climate change while simultaneously boosting family income and health.
We’re looking for a Food Security & Impact Data Analyst to help us analyse already collected field data from our poultry and food security programme and transform it into clear, internationally credible results.
This role is for someone who can take data from raw datasets to final impact evidence, analysis, interpretation, and storytelling.
You will work on analysing Household Hunger Scale (HHS) and Coping Strategies Index (Last 7 Days) data, assess programme impact, and develop a strong proof of concept showing how our work improves food security and livelihoods.
This role is for someone who:
- Understands how to analyse Household Hunger Scale (HHS) using FANTA / FAO / WFP methodology and can correctly score and classify hunger levels.
- Can calculate the Reduced Coping Strategy Index (rCSI) confidently.
- Knows how to apply severity weighting and analyse frequency × severity relationships.
- Can interpret household food stress levels beyond simple numbers.
- Understands emergency coping vs stress coping behaviours.
- Clearly understands food access vs food availability dynamics.
- Recognizes seasonal food insecurity patterns in rural communities.
Has strong experience using data analysis tools such as:
- Advanced Microsoft Excel (data cleaning, pivot tables, indicator calculations)
- SPSS, Stata, or R for statistical analysis
- Data visualization tools such as PowerPoint, Power BI, or Tableau to present findings clearly
Can clean datasets, interpret findings, and translate technical analysis into clear narratives and visuals. Has experience analysing agriculture, livelihood, or food security programmes.
Enjoys turning data into stories that donors, partners, and communities can understand. We have already completed data collection. What we need now is someone who can take the process to completion by delivering:
- A clear Narrative Impact Report.
- A simple slide-based Impact Presentation.
- A strong Proof of Concept report demonstrating programme outcomes.
If you believe data should not sit in spreadsheets but should prove real change for farmers, women, and youth, this is your space. If this sounds like you, we encourage you to apply.
Minimum Hours per Week:
10+ hours per week
Duration:
1-2 months
We connect professionals with impact startups matching their causes, skills & schedule.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.
Head of Department (Legal)
The Opportunity
This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.
Role Purpose
The Head of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.
Key Responsibilities
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Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.
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Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.
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Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.
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Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.
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Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).
Additional Professional Benefits
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Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
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Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
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Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Financial Incentives
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15% Profit Share: A share of the commission for work carried out, divided among individuals at the HoD level for specific tasks.
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10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the HoD.
Requirements
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A strong legal background (GDL, or equivalent) with a deep commitment to social justice.
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Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.
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A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).
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Excellent analytical, drafting, and communication skills.
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This is a 100% remote-only position.
Selection Process
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Informal interview.
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Requirement of two professional references
We are seeking an inspiring and strategic individual to lead our Board of Trustees as Chair. This is an exciting opportunity to join an organisation committed to ensure the voices of long term prisoners are heard, and to enable them to realise their potential.
The Chair is responsible for leading the Board of Trustees, ensuring that it fulfils its responsibilities for the governance of the organisation. The Chair’s role is also to work in partnership with the CEO, helping them achieve the aims of the organisation and to optimise the relationship between the Board and staff. (See also the Charity Commission’s Essential Trustee Guidance)
Key responsibilities
Strategy, Governance, and Financial Management
- Lead the Board in providing strategic direction to the Hardman Trust.
- Ensure, with Trustees, that the organisation operates efficiently and effectively to fulfil its objectives in compliance with relevant charitable and company legislation.
- Maintain careful oversight of any risk to reputation and/or financial standing of the charity and ensure that the Board regularly monitors that systems are in place to take advantage of opportunities and manage and mitigate the risks.
- Ensure that the Board fulfils its duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.
Board Leadership
- Ensure a high performing and effective Board through review of Board structure, Trustees and Board performance.
- Enhance the overall contribution of the Board, through mentoring of other Board members and encouraging participation in training/coaching/development.
- Review and ensure Trustees have the right skillsets, training and development to support effective governance of the organisation.
- Chair Board meetings inclusively, bringing impartiality and objectivity in the decision making process.
Support to Hardman Trust CEO
- Line manage The Hardman Trust CEO including annual performance reviews and regular check-ins.
- Maintain appropriate distance between the Board and the leadership team, but where necessary, provide support and guidance on operations.
- Work with The Hardman Trust CEO to support them to achieve the aims of the charity.
General Chair responsibilities
- Where appropriate, represent the Hardman Trust at meetings and events and act as spokesperson.
- Lead the Board in fostering relationships with external partners and potential funders/donors.
Person Specification
We want our Board to look like the world we serve and to have different voices within it. We know that diverse groups of people make better decisions. We are keen to hear from people who can bring perspectives or experiences often underrepresented in charity governance and how can help us progress our vision.
Essential
- Commitment to the Hardman Trust’s aims and values.
- Prior experience as a charity trustee and solid understanding of good governance practices.
- Experience (voluntary or paid) within the criminal or social justice sector at leadership level.
- Experience of chairing meetings, committees or boards.
- Robust planning and organisational skills.
- Willingness to devote time to carry out responsibilities.
- Sound independent judgment and strategic vision; ability to think creatively and challenge constructively.
- A collegiate attitude and willingness to work with others.
- Honesty, integrity and commitment to act in the best interest of the charity at all times.
Desirable
- Previous experience as a Chair in the charity sector.
- Expertise of lived experience of the justice system.
- Experience of charity fundraising and/or grant making.
- Understanding of the needs of people serving long sentences and of the systemic issues within our justice system .
- Experience of building partnerships and networks.
- Experience of public speaking and willing to represent the Hardman Trust externally.
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Quilombo UK
Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.
Production plays a critical role in our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Department, you will lead the creation of high-quality media assets that document the learner journey, showcase professional growth, and provide the visual and auditory evidence required to bridge employment gaps for career changers and newcomers to the UK. This is a unique opportunity to deliver tangible community impact by ensuring our participants have the professional media presence needed to tackle discrimination in the job market.
Head of Department (Production)
The Opportunity
This position offers a significant career step-up, providing experience in managing end-to-end media operations—spanning pre-production planning to post-production delivery—within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring our storytelling is technically seamless and emotionally resonant.
Role Purpose
The Head of Department (Production) sits between Directors and Managers, turning high-level media objectives (such as podcasts, documentaries, or training videos) into clear, deliverable department plans. You own the direction, technical structure, and delivery control of the Production department to ensure pace, reliability, and high-quality output.
Key Responsibilities
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Strategic Planning: Turning Director objectives into practical production schedules, covering both pre-production (storyboarding, scripting, logistics) and post-production (editing, sound design, colour grading).
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Manager Leadership: Coaching Production Managers to run projects effectively, ensuring all media assets are tracked and visible in MeisterTask.
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Assurance & Rework Control: Reducing technical rework by improving initial brief clarity and ensuring time is built into plans for iterative reviews.
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Director Reporting: Providing weekly reports on production milestones, WIP, and technical risks, offering clear recommendations for strategic choices.
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Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and maintains a professional environment for all contributors.
Additional Professional Benefits
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Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
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Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support.
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Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
Financial Incentives: Profit Sharing & Commission
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Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.
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Head of Department Share: The HoD receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the HoD level working on a specific task.
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Business Development Bonus: If work is brought in by the HoD (rather than a Quilombo UK director), the HoD will receive an additional 10% commission on top of their standard share.
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Payment Terms: Commission is paid upon project completion and after payment is received from the client.
Requirements
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Proven experience in media production management (Pre and Post Production).
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A portfolio of video, audio, or multimedia projects / CV.
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Familiarity with production software (such as Adobe Premiere Pro, After Effects, Audition, or DaVinci Resolve).
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Flexibility and openness to work on a variety of tasks across different media formats.
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Focused, organised, and able to prioritise and execute production workflows independently.
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To show professionalism at all levels and in all environments.
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Strong team player with a focus on collaborative storytelling.
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A keen eye for technical detail and aesthetic consistency.
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Excellent communication skills.
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Degree in Media Production, Film, or a related field is a plus.
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This is a 100% remote-only position.
Desirable
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Committed to working with the community with a passion for helping others less fortunate.
Selection Process
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Informal interview.
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Requirement of two professional references.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.


