Brand and communications officer volunteer roles in N1 0JL

Director of Communications

Location: United Kingdom (Remote/Homebased)
Reports to: Chief Advancement Officer
Contract Type: Flexible – Voluntary or Commission‑Based Model available
Start Date: Immediate

This is an opportunity to help build something that matters, and see the difference your work makes.

About Us
We are a globally focused non-profit organisation, grounded in Christian values, committed to helping communities grow through education, empowerment, and poverty relief. Our programmes support families, strengthen livelihoods, and build resilience by responding to real community needs.

Through long-term partnerships and sustainable approaches, we create opportunities that encourage self-reliance and deliver lasting impact, helping individuals and families move toward stability, dignity, and a better future.

Why Join Us?
Join Project Yananai and be part of something bigger than a role. As a growing, purpose-driven organisation working across multiple countries, we offer the opportunity to shape meaningful change while developing your career, skills and experience.

Here, your voice matters. Your ideas help shape direction, and your work delivers visible, real-world impact. You’ll collaborate with a diverse, global team, gain exposure to strategic initiatives, and grow through hands-on experience in a dynamic, evolving environment.

We recognise the importance of flexibility. Our approach to working hours supports you to contribute in a way that works alongside your personal and professional commitments, within a collaborative and outcome-focused environment.

If you are motivated by purpose, energised by pace, and want to contribute to something truly meaningful, we’d love to hear from you!

Shape Our Voice. Tell Our Story. Drive Global Impact.

Project Yananai is seeking an exceptional, hands‑on communications leader to join our Global Executive Leadership Team as Director of Communications. This is a rare opportunity to build and execute a global communications strategy from the ground up—developing compelling materials, managing digital platforms, and directly crafting the messages that will secure partnerships, inspire donors, and amplify the stories of communities we serve.

If you are a strategic thinker who is equally comfortable writing a high‑value funding proposal, designing a donor newsletter, and managing a social media campaign—and you thrive in a mission‑driven, fast‑paced environment—this role offers you the platform to shape the voice of a high‑performing global nonprofit.

Our integrated Theory of Change - the Project Yananai Ecosystem - brings together three core activities that work synergistically to create lasting impact: Family Foundations, Sustainable Skills Development, Relief Operations.

This is an opportunity to join a collegial group of highly skilled, specialised, and experienced professionals - each a leader in their respective domain - who are collectively committed to building a high‑performing global nonprofit that meets the highest standards of governance, impact measurement, and operational excellence.

The Role

As Director of Communications, you will be the architect and hands‑on executor of Project Yananai’s global communications strategy. You will ensure that our brand, our story, and our impact are communicated with clarity, consistency, and creativity across all channels - from donor communications and funding proposals to social media, press relations, and internal team updates.

This is not a purely strategic role; you will be expected to lead by doing. You will draft high‑value communications materials yourself, manage digital platforms, and produce content that resonates with diverse audiences - donors, partners, governments, and the communities we serve. You will work closely with the Chief Advancement Officer, the Director of Strategic Partnerships, Director of Funding, the Deputy Chief Advancement Officer, and National Management Teams to ensure that our communications are aligned with fundraising priorities and partnership objectives.

Key Responsibilities

Communications Strategy & Brand Management

• Develop and execute a comprehensive global communications strategy that supports Project Yananai’s mission, Theory of Change, and growth objectives.
• Establish and maintain a strong, consistent brand identity across all channels and materials, ensuring alignment with organisational values and visual identity guidelines.
• Lead the creation of key messaging frameworks, ensuring that our story is compelling, authentic, and tailored to diverse audiences.

Hands‑On Content Creation & Production

• Personally draft and edit high‑value communications materials, including:
  • Funding proposals and donor impact reports
  • Press releases, media statements, and op‑eds
  • Website copy, blog posts, and case studies
  • Newsletters, email campaigns, and stewardship communications
  • Social media content (LinkedIn, Twitter, Instagram, etc.)
  • Internal communications (team updates, newsletters, leadership messages)
• Design and produce visual content using design software (e.g., Adobe Creative Suite, Canva) to create compelling graphics, infographics, and presentation materials.
• Manage the production of multimedia content, including videos, photography, and audio, in collaboration with program teams and external partners as needed.

Digital Platforms & Tools

• Oversee the organisation’s digital presence, including the website, social media channels, and email marketing platforms (e.g., Mailchimp, Salesforce Marketing Cloud).
• Manage and optimise content management systems, ensuring that the website is up‑to‑date, user‑friendly, and aligned with SEO best practices.
• Use analytics tools (e.g., Google Analytics, social media insights) to monitor performance, measure engagement, and inform strategy.

Donor & Partner Communications

• Work closely with the Advancement team to develop compelling communications that support fundraising, partnership development, and donor stewardship.
• Lead the production of high‑quality donor reports, proposals, and pitch decks that articulate impact and build trust.
• Ensure that all donor‑facing materials are consistent, professional, and aligned with regulatory requirements (including Fundraising Regulator standards).

Media Relations & Public Affairs

• Build and maintain relationships with key journalists, media outlets, and sector influencers.
• Draft and distribute press releases, manage media inquiries, and coordinate interviews with senior leadership.
• Identify opportunities for thought leadership, including speaking engagements, conference presentations, and contributed articles.

Internal Communications

• Develop and implement an internal communications strategy that keeps our global team informed, engaged, and aligned with organisational priorities.
• Draft and distribute regular internal updates, including leadership messages, team newsletters, and operational announcements.
• Ensure that National Management Teams have the communications tools and support they need to share local stories and coordinate messaging.

Team Leadership & Capacity Building

• Build and lead a growing communications function, including recruiting, managing, and mentoring staff and volunteers as the team expands.
• Provide training and guidance to colleagues across the organisation on communications best practices, brand consistency, and storytelling.

Compliance & Governance

• Ensure that all communications comply with UK charity law, Fundraising Regulator requirements, data protection regulations (UK GDPR), and local laws in our focus countries.
• Maintain accurate records of communications activities and materials.

About You

Essential Experience & Track Record

• Minimum 10 years’ experience in communications, public relations, or marketing, with at least 3 years in a senior leadership role.
• Proven track record of developing and executing communications strategies for international organisations, preferably in the non‑profit or development sector.
• Exceptional writing and editing skills, with demonstrated ability to craft compelling narratives for diverse audiences (donors, media, internal teams).
• Hands‑on experience with design software (e.g., Adobe Creative Suite, Canva) and content management systems (e.g., WordPress, Drupal).
• Proficiency with email marketing platforms (e.g., Mailchimp, Salesforce) and social media management tools.
• Experience managing media relations and building relationships with journalists and influencers.

Skills & Competencies

• Outstanding written and verbal communication skills, with a talent for translating complex programs into powerful stories.
• Strong strategic thinking, with the ability to align communications with organisational goals and donor engagement.
• Proficiency in analytics tools (e.g., Google Analytics) to measure and optimise performance.
• Highly collaborative, with proven ability to work across cultures and geographies.
• Creative and innovative, with a strong visual eye and ability to produce high‑quality content.
• High integrity, discretion, and alignment with Project Yananai’s mission and values.

Personal Qualities

• A hands‑on leader who is as comfortable drafting a funding proposal as designing a social media campaign.
• Resilient, adaptable, and able to thrive in a dynamic, growth‑oriented environment.
• A proactive problem‑solver with a “can‑do” attitude.
• Willingness to travel internationally as required to support National Teams and capture stories.

Qualifications

• Bachelor’s degree required; advanced degree in Communications, Marketing, Journalism, or related field highly desirable.
• Professional qualifications in communications, public relations, or digital marketing are advantageous.

What We Offer

• A seat on the Global Executive Leadership Team (GELT) , with visibility across the entire organisation.
• The opportunity to build a global communications function from the ground up, shaping the voice of a high‑impact nonprofit.
• A role with genuine creative and strategic influence, working alongside exceptional leaders in advancement, partnerships, and operations.

A Commission‑Based Model of Remuneration is available for candidates who wish to incorporate fundraising activities alongside communications responsibilities,

Project Yananai is an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures. Project Yananai is a UK registered charity number 1209060. 

MHFA England are seeking a Non-Executive Director with expertise in marketing, communications, and branding to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of our overall purpose and mission as a social enterprise.

The Non-Executive Director will ensure the human and financial resources are available to achieve MHFA England’s objectives by providing expertise and guidance.

Reasonable travel expenses are covered.

Principal duties

1. Overseeing the delivery of MHFA England’s strategy and performance
2. Protecting the long-term sustainability of MHFA England
3. Safeguarding the reputation of MHFA England
4. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships
5. Providing expert insight, understanding, and experience relating to marketing, communications, and branding

Person specification

• Board-level or executive experience leading marketing, communications, public affairs or corporate affairs functions.
• Demonstrable experience in Marketing strategy, brand development and B2B marketing
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk, and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Highly developed communication, interpersonal, and teamworking skills
• Collaborative, solutions-focused and able to provide healthy and supportive challenge
• Curious and embraces innovation
• A strong personal commitment to workplace equity
• Desirable:
  • Demonstrable experience of PR, public affairs, government relations or lobbying.

Application details

Please submit

• A comprehensive CV including details of your achievements in each role
• A supporting statement. This should clearly set out how you meet each of the criteria set out in the person specification. You should provide evidence in your statement; and not simply a broad claim to have done it - give us examples and dimensions; tell us what this achieved and how it helped meet your organisations' goals
• Please ensure that you indicate in your application any dates when you will not be available, or where we might have difficulty in contacting you
• Please let us know of any accessibility accommodations you may require

Job description

• Volunteer Role - Commission-Based Model
• Remote/Home based
• 10hrs a week

About Project Yananai

Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and National Management Teams in India, South Africa, Zambia, and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills, and delivering compassionate humanitarian aid. Rooted in Christian values, we are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled, and equipped to break cycles of poverty.

The role:

As Chief Advancement Officer, you will lead Project Yananai's global Advancement function, overseeing the three pillars that fuel our mission:

• Fundraising
• Partnerships
• Communications

You will be responsible for developing and delivering an integrated advancement strategy across institutional grants, foundations, corporate partnerships, major gifts, and innovative funding models, ensuring that fundraising, partnerships, and communications work together to support sustainable organisational growth.

Reporting directly to the CEO and working closely with the Board of Trustees, you will secure the resources, relationships, and visibility needed to expand our impact across multiple nations.

You will lead a global team comprising:

• Director of Fundraising
• Director of Partnerships
• Director of Communications
• Deputy Chief Advancement Officer – Resource Mobilisation

You will also provide strategic oversight to Advancement teams across India, South Africa, Zambia, and Zimbabwe, ensuring alignment between global priorities and local delivery.

This is a leadership role that combines strategic vision with hands-on execution. You will personally cultivate and secure major funding opportunities while building a culture of excellence, collaboration, innovation, and accountability across the Advancement function.

Key Responsibilities

Strategic Leadership

• Develop and deliver a global advancement strategy integrating fundraising, partnerships, and communications.
• Set ambitious income and engagement targets and monitor performance against agreed objectives.
• Ensure a cohesive and compelling external presence that strengthens Project Yananai's profile and impact.

Fundraising & Donor Engagement

• Personally manage and grow a portfolio of high-value donor relationships.
• Lead the development of complex funding proposals and major funding opportunities.
• Represent Project Yananai with donors, funders, partners, and sector stakeholders.

Partnerships & Communications

• Oversee the development of strategic corporate, philanthropic, and multi-sector partnerships.
• Ensure communications effectively support fundraising, partnership development, donor stewardship, and brand positioning.
• Champion compelling impact storytelling that articulates Project Yananai's Theory of Change.

Team Leadership

• Lead, mentor, and develop senior advancement leaders and their teams.
• Foster collaboration and knowledge sharing across countries and functions.
• Build organisational capability through coaching, professional development, and succession planning.

Growth, Innovation & Governance

• Develop new income streams and innovative partnership models.
• Ensure compliance with donor, regulatory, and organisational requirements.
• Provide regular reporting and strategic advice to the CEO and Board of Trustees.

About You

You are an accomplished advancement leader with a proven track record of securing significant funding and building strategic partnerships within the international development, humanitarian, or nonprofit sector.

You will bring:

• Extensive senior leadership experience in advancement, fundraising, or resource mobilisation.
• Demonstrated success securing six- and seven-figure funding from institutional donors, foundations, corporates, and major donors.
• Experience leading multidisciplinary teams across fundraising, partnerships, and communications.
• Strong understanding of global funding markets across the UK, Europe, USA, Africa, and the Gulf.
• Experience operating across multiple countries and complex stakeholder environments.
• Exceptional relationship-building, influencing, and communication skills.
• Strong commercial, financial, and strategic acumen.
• A collaborative, resilient, and entrepreneurial leadership style.
• Commitment to Project Yananai's mission, values, and integrated approach to community transformation.

What We Offer

• A leadership role at the heart of a high-performing, mission-driven global nonprofit.
• The opportunity to work alongside an exceptional Executive Leadership Team and Board.
• The chance to shape and scale a global Advancement function from a position of significant influence.
• A genuinely impactful role supporting sustainable community transformation across multiple nations.
• A collaborative culture that values innovation, professional development, and continuous learning.
• International engagement with donors, partners, and national teams across our focus countries.

If you are ready to build partnerships, unlock transformational funding, and help scale an ambitious global movement, we would welcome your application.

Project Yananai is an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures. Project Yananai is a UK registered charity number 1209060.

Main purpose of role:

To take on the responsibilities of our direct social media output.

To support our communications and marketing work.

To help with creating content for our newsletters, social media, print media and other promotional material over time.

Main duties will include:

1. Create content to be attractive, informative and inclusive.

2. Post across Instagram, Blue Sky, Facebook, TikTok and LinkedIn to promote the organisation

3. Support designated team members to utilise social media to thank and engage our supporters, doners and funders.

4. Form key relationships with organisations and brands.

5. Create new ideas to make the best use of our social media to improve our engagement with the unpaid carers we support, and existing and potential volunteers.

6. Collaborating with other team members to contribute to and adhere to the wider communications strategy.

7. Maintain strict GDPR and confidentiality practices at all times.

8. Monitor and report on engagement rates of each post/platform to inform our messaging.

9. To carry out the above tasks in accordance with the policies and procedures of Carers Trust Hillingdon & Ealing. 

Person Specification

• A good understanding of the best practice for maximum social media engagement (i.e: best time of day to post, how to write comments and captions that will gain engagement) and a willingness to learn more about this.

• Strong communication skills

• Awareness of latest social media trends and etiquettes

• Enthusiastic, proactive and excited to take on their own project

• Creativity and Canva skills

• Good team player

• A keen interest in social media

• An interest in our work with unpaid carers

• A commitment to equality, diversity and inclusion

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational 

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

To bring our vision to life, we are looking for a dedicated person to play a vital role in managing and strengthening our relationships with partner organisations (such as university Islamic Societies), with a focus on marketing and growth. You will work closely with external partners to increase the number of students attending Roots workshops through creative and innovative methods.

Key tasks

• Marketing Support - Provide guidance and resources to partners for marketing Roots workshops effectively, including sharing marketing collateral and leading growth initiatives.

• Performance Monitoring - Monitor the marketing efforts of partner organisations, track key performance metrics, and provide feedback and recommendations for improvement.

• Communication Liaison - Serve as the primary point of contact through social media between our organisation and partner organisations, facilitating clear and consistent communication channels.

• Training and Onboarding - Conduct training sessions and onboarding for new partner organisations to familiarise them with our brand guidelines, marketing strategies, and communication protocols.

• Collaboration - Coordinate cross-functional efforts with internal teams, such as marketing, design, and external partnerships, to ensure alignment with partnership goals.

What we’re looking for

• Passion for Islamic education and the development of young Muslims. 

• Creative ideas and ability to think outside the box.

• Excellent interpersonal and communication skills.

• Ability to multitask successfully.

• Proficiency in project management and organisational skills.

• Analytical mindset for assessing results and suggesting recommendations.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary 
Contract: 10 hrs
Reporting to: Operations Manager

About Us

Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.

We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

About the Role

This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.

You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.

Key Responsibilities

• Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
• Manage and grow the charity’s social media presence through engaging and regular content.
• Write press releases, stories, and communications that highlight the charity’s work.
• Build relationships with media outlets, partners, and community organisations.
• Support the promotion of fundraising campaigns and community events.
• Update website content and assist with digital marketing initiatives.
• Ensure consistent branding across all communications and materials.
• Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed

About You

We’re looking for someone who is creative, organised, and passionate about making a difference.

You will ideally have:

• Experience in marketing, communications, or PR.
• Strong writing and storytelling skills.
• Experience managing social media platforms and digital content.
• The ability to manage multiple tasks and work independently.
• A genuine interest in supporting women and promoting equality.
• willing to committ to at least 3 months volunteering

Experience in the non-profit/charity sector is helpful but not essential.

Why Join Us?

• Be part of a passionate and supportive small team.
• Help amplify the voices and experiences of women in our community.
• Opportunity to shape and grow the organisation’s communications and public profile.
• Flexible working arrangements.
• Potential to become a paid role

How to Apply

To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.

Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found

Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

Position Overview:

An exciting and unique internship opportunity to work closely with SEED Madagascar's operations team in a respected UK international development charity; this position has strong vocational content for anyone looking to break into the international development sector, with future possibilities of progression into roles in SEED.

The postholder will gain experience in international development and gain understanding and skills across a wide range of duties associated with organising international staff and volunteer training, formatting and maintaining policy and procedure documentation, supporting recruitment and job postings, and volunteer programme marketing.

The internship spans a minimum of six months and is a remote role. The diversity of activities that will be undertaken provides training for an early-career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.

Reporting to: Operations and Administration Officer

Location: Remote

Commitment: Part-time, two days a week for a minimum of six months – with full flexibility to choose which two days you work and the option to adjust or change those days as needed.

Salary: N/A (voluntary)

Responsibilities:

1. Supporting the operations team by organising training for incoming international staff, including scheduling induction and training sessions, maintaining accurate training records, and occasionally preparing and updating materials and resources.

2. Supporting the operations team with policy, procedure and recruitment administration, which will include: formatting and updating policy and procedure documentation to a professional and consistent standard; formatting and posting jobs across platforms; and supporting administrative aspects of the recruitment process, such as scheduling interviews.

3. Supporting the operations team in promoting crowdfunding campaigns by creating engaging digital and social media content, assisting with case studies and testimonials, maintaining consistent branding and messaging, and providing general administrative support.

4. Support in developing, updating and implementing organisational databases and systems, support the health and safety culture across the organisation; and assist with administration tasks and any other tasks required by the Operations Officer and International Operations Manager.

It should be noted that the successful candidate will take on a variety of tasks outlined above. While SEED Madagascar will make every attempt to tailor the tasks to the post-holder’s desired area of experience, this will be balanced by the priorities of the organisation.

Desired Knowledge/Experience/Skills/Qualifications

• Hold or be studying towards an undergraduate degree or have an equivalent professional/experiential background.

• Knowledge and/or keen interest in the operations side of NGOs; previous experience in an administrative role would be an asset.

• Knowledge and/or keen interest in NGO marketing and communications; previous experience of content creation or social media management would be an asset.

• Excellent attention to detail and formatting skills, with the ability to produce clear, well-structured, and professionally presented documents such as policies, procedures, and job postings.

• Sound ability to adapt material for different audiences.

• Be able to conduct independent internet research.

• Be able to work both independently and as part of a team.

• Be able to financially support themselves for the duration of their internship as there is no stipend available for travel or sustenance.

• Strong written English is essential; French and/or Malagasy would be an asset.

• Be willing to take on administrative and organisational tasks, such as scheduling, filing, and note-taking, as needed.

Would you like to help bring engineering stories to life and be the face of Foothold’s digital content? As a Volunteer Content Presenter, you’ll play a key role in delivering engaging video content that highlights our services, supports our fundraising efforts, and raises awareness of the challenges engineers face. Whether remotely or in-person, you’ll help humanise our work and make a lasting impact on the engineering community.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.