Business and hr manager volunteer roles

We’re looking for an outstanding trustee who is a bold and visionary leader in their field to join our Board of Trustees. You will help us achieve our vision of making sure our members have an outstanding experience during their time at UCL and at one of the best student unions in the world.

We’re looking for an inspirational leader in a field related to one of our services or values to join us in our mission. That mission is to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for better.

The Board of Trustees is responsible for setting the mission, vision and values of the Students’ Union and for ensuring the delivery of organisational purpose through our 2025-2030 Strategy, Making More Happen. The Trustees ensure development of, and agree, a long-term strategy and approve and monitor plans and budgets to deliver the strategy. There are five meetings a year, and as an External Trustee you will work with our Board and Senior Management Team to affect change and ensure everything we do for our 50,000 members is led by our values to be Community Building, Empowering, Inclusive, Democratic, Bold, Sustainable and Fun.

To apply please send a CV and cover letter by email no later than 17.00 on Tuesday 5 May 2026. Shortlisted candidates will be invited to an interview on Tuesday 19 or Thursday 21 May 2026 and will join our Board for a four-year term beginning in June 2026.

Please note that this position is only open to candidates who are neither a student, alumnus or employee of UCL.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Head of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Head of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The HoD receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the HoD level working on a specific task.

• Business Development Bonus: If work is brought in by the HoD (rather than a Quilombo UK director), the HoD will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

Settle Stories is recruiting a new Chair of the Board and up to five Trustees, as several long-serving trustees reach the natural end of their terms after years of outstanding service.

Who We Are

A world where every voice, empowered by story, helps build our shared future.

Settle Stories is an Arts Council England National Portfolio Organisation based in the Yorkshire Dales. Since 2010, we have used the power of story to educate, to empower, and to endure. We have reached over 200,000 people across 44 countries and 6 continents. We pioneered hybrid live-streaming for storytelling events in 2019, a year before the pandemic made it necessary. In 2025, funded by the British Council, we collaborated with Msitu Wa Ndoto to broadcast live performances from Africa's oldest burial site, a 76,000-year-old cave in Kenya, connecting artists from the UK and Kenya to audiences worldwide. We are now looking to expand this work, broadcasting from unusual and culturally significant places across the globe.

In schools, our Stories for Schools platform brings the nation's finest storytellers into classrooms through filmed content aligned to the national curriculum. The Storyful Way, our mindfulness-integrated storytelling methodology, is validated by Sheffield Hallam University for its outcomes in emotional well-being and resilience. Judges for our annual Children's Story Competition have included Sir Michael Morpurgo, Joanne Harris MBE, and Anne Fine. Closer to home, Settle itself sits at the heart of everything we do: for 15 years we have preserved the stories of the Yorkshire Dales through oral history projects, heritage archives, and the world's first Listening Gallery, housed in a phone box, keeping local voices alive for future generations.

We have a strong and committed Board, and several trustees have stayed well beyond their original terms. That is a testament to the organisation. In line with good practice, the time has come to bring in fresh voices.

Our current Chair has served two distinguished terms, steering Settle Stories through the pandemic and into its strongest ever position. The organisation is well placed for Arts Council England's next NPO round and the opportunities ahead.

We are looking for an enthusiastic Chair and Trustees who share our values and our passion for the power of story. We are also keen to hear from individuals who would welcome supporting us in a specific area on an advisory basis.

What we are looking for

We are recruiting for Trustee roles and, for those who cannot commit to a Board seat, non-voting Advisor positions. 

Applications for both roles are particularly welcomed from women, those from BIPOC (Black, Indigenous and Person of Colour) backgrounds, and from those based in Yorkshire and the North. 

All Trustees must:

• Have an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.

• Be confident to work digitally using Zoom/GMeet and shared docs.

• Have strong networks and the willingness to build and share them.

• Exercise good, independent judgment.

• Have the ability to think creatively.

• Have a willingness to speak their mind.

• Have the ability to work effectively as a member of a team.

• Adhere to Nolan’s seven principles of public life: selflessness, integrity, objectivity, 

accountability, openness, honesty, and leadership.

We are seeking Trustee candidates with one or more of the following:

• arts practice - people with working experience of the cultural sector from a practitioner and/or manager perspective;

• business skills - commercial experience in earned income growth, B2B sales, or scaling subscription or digital products.

• digital expertise – specifically including:

  • web design and user interfacing (UX/UI);

  • digital security and infrastructure;

  • digital marketing/performance marketing;

• HR and people development - strategic people leadership: organisational culture, equality and inclusion, workforce development.

• finance, legal, and governance experience - commercial finance, charity law or governance, with experience of mixed-income organisations.

Advisors should:

• Be able to demonstrate a high level of skill in one of the areas listed above, and be willing to support the Chief Executive and her team whenever advice or views on service delivery and development is needed. An understanding of Charity Commission requirements is also desirable.

Being an advisor is a flexible arrangement between the charity and the individual.  The length of the term will be agreed on an individual basis.

The Chair role

We are looking for a committed individual who has a passion for story and literacy.

• the skills and time to be able to lead a medium-sized Board effectively and efficiently within the legal and best practice guidance set out by the Charity Commission; 

• the skills and time to provide regular support (remotely and in person) to the CEO and staff team at Settle Stories; 

• An understanding of the issues facing small, ambitious charities, and specifically cultural/arts council-funded charities.

The Brigantia Learning Trust Governance Model is different to the way a governing body in a non-academy or traditional school undertakes governance.

Essentially, there are four elements to the governance of the Brigantia Learning Trust academies – local councils that are delivered via the Academy Advisory Councils (AAC), Trust governance, delivered via the Full Board of Trustees (Non-Executive Directors), the Trust Leadership Team (Executive Directors) and the Trust Members. 

The Board of Trustees has 4 sub-committees, concerned with Finance, Risk & Audit, HR, Education & Standards and Remuneration along with the four Academy Advisory Councils: Brigantia Hill Fort, Hinde House (2-16), Yewlands and Longley Park Sixth Form. As the trust continues to grow, and the Academy Advisory Councils become more experienced and confident, greater delegated powers will be identified and approved by the Board of Trustees.

Local Councils - The Academy Advisory Council

Each AAC consists of a group of people who could be parents, community nominees, academy staff. They will meet with the academy (Executive) Principal, Associate Principal and other senior leaders where appropriate. In attendance at these meetings will be Link Trustees and members of the Trust Executive Team may be in attendance. This is to ensure that the voice of the local stake holders is heard first-hand by the Board of Trustees.

The Brigantia Learning Trust Board has established six key roles for Academy Advisory Councils: 

• To advise/act as a critical friend to the (Executive) Principal of the academy

• To advise the Trustees about local issues they need to consider that affect the academy

• To support the Safeguarding Trustee with localised academy information

• Represent the interest of the academy community in the running of the academy

• Represent the academy in its community

• Provide support to the (Executive) Principal in undertaking appropriate day to day procedures that are essential to the life of the academy

The six roles translate specifically into the following tasks that the AAC undertakes:  

• To act as a key link between the academy, parents and local community

• To support the work of the academy in the community

• To help on the ground with the implementation of certain academy policies

• To offer challenging but positive and proactive support to the (Executive) Principal

• To regularly discuss the academy’s performance in relation to the KPIs (Key

• Performance Indicators)

The difference between Brigantia Learning Trust Governance and a traditional Governing Body

By comparison to a traditional school Governing Body:

• The AAC’s role is not to “manage” the Academy as such.  This is done through the Trust Leadership Team and the Board of Trustees.  Therefore, the AAC is not required to take decisions on staff or financial matters affecting the Academy.  As an Academy Advisor you should have an understanding of strategic issues that impact on the Academy, and be updated on them regularly by the Principal, but you are not required to have direct responsibility for them.
• As the Trust Leadership Team and Board of Trustees takes responsibility for educational standards, legal compliance and financial viability, the AAC then has the time to investigate the impact of policy on the ground, to see how they are working, and explore how the Brigantia Learning Trust ethos is being understood and expressed in the way the Academy operates. As an Academy Advisor, your view as a parent or as part of the community is vital in this discussion.

3. HOW THE AAC OPERATES 

Expectations

Brigantia Learning Trust understands that the role of an Academy Advisor is voluntary, however, in order for the Academy Advisory Council to function efficiently and effectively, there are certain expectations of Academy Advisors in order to achieve this.

i) Meetings

Meetings of the AAC take place 3 times over the academic year. The meeting is prepared by the Principal and the Chair of the AAC, and the process is supported by the clerk to the AAC. You will receive a link to the agenda and papers in advance of the meeting from the clerk electronically.

Meetings are usually held after school or at other times as agreed locally by all Academy Advisors.

ii) Contribution at meetings and outside of meetings

Academy Advisors are expected to come to meetings prepared; having read and familiarised themselves with the agenda and accompanying papers as well as being prepared to ask relevant questions (Please see section 3.2 for further detail and examples).

iii) Business Interest and code of conduct

Academy Advisors are required to declare any business or other interests in any item being discussed at the AAC meeting. The Academy Advisers are asked to abide by the AAC Code of Conduct. The AAC clerk will provide the appropriate forms for AAC members to sign.

iv) AAC Responsibilities

Academy Advisors should make every effort to visit the Academy during the Academy day; all visits must be planned and focused on areas as agreed by the full Academy Advisory Council. Visits inform the work of the AAC and provide valuable information for support and challenge to the Academy’s Leadership Team. AAC members are asked to report on their visit using the appropriate form. This report will be presented at the AAC meetings, and a central record of all visits will be held by the Clerk to the Board of Trustees.

v) Skills Audit

All Academy Advisors are expected to complete a skills audit at the beginning of every academic year, this assists the Trust Executive and Trustees to identify gaps in skills and arrange appropriate training.

vi) Safeguarding

All Academy Advisors are required to have an up-to-date enhanced DBS check, as well as undertake annual safeguarding training as required, this will be delivered at the first AAC meeting of the academic year.

We’re Searching for a Brilliant Organiser & Governance Champion — Could It Be You?

Unlock YOUR Potential is a brand‑new East London charity with a bold mission: to open doors for adults who need support, confidence, and real opportunities to move forward in their careers and lives. Through employability skills, mentoring, coaching, and community‑driven programmes, we’re here to help people step into their future with pride and possibility.

But every impactful charity needs someone who keeps everything running smoothly behind the scenes — someone who brings order, clarity, and good governance to the heart of the organisation.

And that’s where you come in.

We’re looking for a volunteer Charity Administrator & Board Secretary to support our operations and ensure strong governance from day one.

Just a few hours a week — but with the power to shape the professionalism, structure, and effectiveness of our charity.

What this role is all about

You’ll help us:

• Manage the day‑to‑day admin that keeps the charity running smoothly

• Support the Board of Trustees with agendas, minutes, and governance tasks

• Maintain accurate records, policies, and compliance documents

• Coordinate meetings and ensure we follow good practice

• Help set up simple, effective administrative systems

• Act as the non‑trustee Board Secretary, ensuring clarity and accountability

• Support the founders as we move from set‑up to launch and beyond

Your work will help us stay organised, compliant, and ready to deliver life‑changing support across East London.

Who we hope to find

Someone who:

• Loves organisation, structure, and keeping things on track

• Enjoys admin and takes pride in accuracy and clarity

• Understands (or is keen to learn about) charity governance and good practice

• Wants to give back in a way that strengthens a whole organisation

• Can offer a few hours a week to help build our foundation

• Feels energised by supporting a mission that changes lives

Why your contribution matters

• You won’t just be doing admin — you’ll be shaping the backbone of our charity.
• You’ll help us operate professionally, transparently, and confidently.
• You’ll ensure our Board is supported, our records are accurate, and our governance is strong.
• And you’ll play a vital role in helping us launch a charity that East London can trust and rely on.

Your organisation becomes the engine that powers our mission.

If you’re passionate about organisation, community, and making a real difference in East London and beyond, this is your moment.

Join us. Help build the structure that unlocks someone’s future.

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Crewe.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stoke on Trent.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Droitwich Spa.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stourbridge.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

Inclusive Boards is delighted to be working with Sheffield Hospitals Charity in their search for a new Chair!

Sheffield Hospitals Charity provides additional funding to Sheffield Teaching Hospitals NHS Foundation Trust and Sheffield Health Partnership University NHS Foundation Trust who support people at every stage on life’s journey. From welcoming babies into the world on the Jessop Wing, supporting cancer care at Weston Park, specialist care at the Royal Hallamshire, Charles Clifford and the Northern General, to improving the mental, physical and social wellbeing of people in our communities. The support provided by Sheffield Hospitals Charity helps to improve the lives of people across Sheffield from patients and their families to our NHS staff who take care of them.

The Chair plays an important role in the governance of the charity, providing leadership to the Board of Trustees to work together, reach good collective decisions, and manage any conflicts. The responsibilities of our Chair are as follows:

Oversight and governance 

• Lead the Board of Trustees to support development of and approve the charity’s strategy and corresponding plan. 

• Lead the Board to make key strategic decisions in the organisation’s best interests and in line with its charitable objects. 

• Lead the Board in ensuring there is financial strategy oversight, and the organisation’s resources are managed responsibly. 

• Ensure the organisation is operating in line with charity law, charity regulation and its own governing document. 

• Build an effective, diverse board that can work well together for the good of the organisation. 

Working with trustees 

• Support trustees with development and annual one-to-one reviews. 

• Help the Board work as a team, drawing on specific expertise, lived experience, and diversity of thought across the Board. 

• Chair board meetings and work with the CEO and EA to ensure they are well planned and minuted and that actions are circulated and followed up. 

• Ensure trustees are given the information they need to make decisions effectively. 

• Support the recruitment of trustees, identifying any skills or knowledge gaps. 

• Build a diverse board that functions in an accessible and inclusive way. The

Chair-CEO relationship 

• Manage the relationship with the CEO, providing appropriate challenge and support to help them effectively lead the charity. 

• Conduct the CEO appraisals and reviews and support their leadership development. Lead on CEO recruitment. 

• Relate any concerns of the Board to the CEO and Senior Leadership Team. 

• Work with the CEO to make sure the Board has all the information required, in a timely manner, to make strategic decisions. 

Ambassadorial responsibilities 

• The Chair may be required, from time to time, to act as a champion and ambassador for the Charity. 

Person specification

Candidates will need to demonstrate that they have the necessary experience and will need to demonstrate the following skills, experience, and attributes. 

Essential 

• Passion for the National Health Service and an understanding of the role of health charities. 

• An ongoing and meaningful connection to Sheffield and good standing within the city. 

• Experience as a board member, trustee, non-executive director, or chair. 

• Strong comprehension of charity law, regulation, and the roles and responsibilities of a charity chair and trustee. 

• Skilled in strategic planning, financial management, risk management, and organisational performance. 

• Excellent interpersonal skills, including the ability to engage, influence, and negotiate with a range of senior stakeholders diverse in sector and profession. 

• Capable of building and maintaining relationships in a complex stakeholder environment with competing priorities. 

• Robust communication skills, both written and verbal, and the ability to communicate complex information to a range of diverse stakeholders. 

• The ability to lead effectively and inclusively during times of transformational change within and beyond an organisation. 

Desirable 

• Previous chairing experience at the non-executive level. 

• Experience in working within the health and social care and/or charity sectors – either as an employee or appointee. 

• Experience in charity fundraising, income generation, marketing and communications. 

• Understanding of health-related research and innovation and impact assessment skills. 

• Well versed in people management, wellbeing and learning and development.

How to apply

The recruitment process is being undertaken by Inclusive Boards on behalf of Sheffield Hospitals Charity. If you wish to apply, please supply the following by 11:59pm on 10/05/2026: 

• A detailed CV setting out your career history including responsibilities and achievements. 

• A cover letter (maximum two sides of A4) highlighting your suitability for the role and how you meet the person specification. Please note, your cover letter is an important part of your application and will be assessed. 

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent. 

Please consider filling out our diversity monitoring form. The information provided to us is confidential, stored securely and separately from your application, and is only used to ensure we are meeting our obligations for equal opportunities under the Equality Act 2010. 

For more information, visit Inclusive Boards' website. 

Creative Support is a national not-for-profit social care and supported housing provider with charitable status. We deliver personalised care and support for younger and older adults with learning disabilities, autism, mental health needs, physical disabilities and those at risk of homelessness or social exclusion.

Creative Support is governed by a dedicated Board of Trustees with expertise across social care, health, housing, finance, legal and related fields. As our current Chair approaches the end of her term, we are seeking a new Chair with senior social care experience and a strong understanding of commissioning, quality, risk, workforce, regulation and partnership working. The ideal candidate will champion our values and mission and lead with clarity and compassion.

About Creative Support:

We are one of the UK’s largest social care providers, supporting over 6,000 people each year across 70 local authorities and employing around 5,000 staff. With an annual turnover of £197 million, we are also a registered social housing provider with over 1,000 supported housing units and significant housing assets.

Creative Support is an Investor in People Gold employer, a Stonewall Diversity Champion and an inclusive organisation committed to increasing Board representation from BAME, LGBTQ+ and disabled communities, with zero tolerance for discrimination.

Our Mission and Values:

Creative Support promotes independence, inclusion, and wellbeing. We do this by working with the people we support, their families and others to meet individual needs and aspirations in a person-centred way. We provide high quality homes and support, enabling people to say:

- I live my best life in a place I call home

- I feel listened to, respected and valued

- I enjoy choices and rights and have control over my life

- I am supported to feel safe

- I am doing the things that matter to me

- I enjoy relationships with others

- I am connected to my community

- I am supported with my wellbeing

- I feel able to reach my full potential

Our We Care values underpin everything we do at Creative Support. We are: Welcoming, Empowering, Compassionate, Aspirational, Respectful, Effective.

About the Role:

The Chair is responsible for leading the Board, ensuring effective governance, and holding the Chief Executive and Board to account for delivering our mission, vision and strategy. The role involves providing inclusive leadership, ensuring Trustees understand their responsibilities, and working closely with the Executive Team to offer oversight, support and constructive challenge.

We are looking for a highly motivated individual with senior-level social care expertise, a commitment to our charitable purpose and person-centred values, and a belief in co-production with the people we support. The Chair must demonstrate vision, sound judgement and an inclusive, respectful leadership style.

The Chair is expected to commit sufficient time to:

- Attend six annual Board meetings, and relevant committee meetings (typically 2–3 hours in duration);

- Prepare thoroughly for meetings, including reading papers in advance;

- Lead the induction, support and supervision of Trustees;

- Undertake appraisal and support of the Chief Executive Officer;

- Act as an ambassador for Creative Support at internal and external events.

- Visit national services and engage with staff, the people who we support, and tenants.

The estimated time commitment for the Chair is approximately 4 days per month/48 days per year, although this may increase in response to organisational needs or during periods of change. Appointments are made for an initial period of 3 years and are subject to an annual appraisal. Terms begin at the conclusion of the Annual General Meeting in which the Chair is appointed.

The role of Chair of the Board of Trustees is remunerated in recognition of the significant time, responsibility and contribution required. The current remuneration for the Chair is £12,000 per annum, payable in monthly instalments of £1,000. This payment is taxable and is processed through the organisation’s payroll. Trustees, including the Chair, are appointed as office holders and are therefore neither workers nor employees. Remuneration arrangements are subject to periodic review in line with the organisation’s governance and remuneration policies.

We also pay all reasonable expenses associated with the role, including travel, overnight accommodation, subsistence and child care expenses if needed. Appointment will be made subject to the following satisfactory checks:

- References

- Declarations of Interest

- Fit and Proper Person Check

- Personal Declarations

- Enhanced DBS

- A £1.00 payment for shareholding membership (this can be provided in person when you first attend our Head Office)

We can send you a copy of our most recent Annual Report & Accounts - details on how to request this can be located on this roles listing on our company website or consult the FCA Mutuals Website, type in Creative Support and search under ‘documents’. You will find all previous annual reports and accounts listed and these can be viewed or downloaded at no cost. 

Please note that Creative Support is a Community Benefit Society with charitable status registered with the FCA, not a company or registered charity so you will not be able to access information about Creative Support via Companies House or the Charity Commission.

Recruitment Timeline:

Closing Date for Applications: 13 May 2026

Meet and Greet and Stakeholder interview panel: 17 June 2026

Final panel interviews: 30 June 2026

Offer and recruitment checks: July - August 2026

Co-opt at Board meeting: 10 September 2026

Formal vote at Annual General Meeting: 24 September 2026

Please keep these dates available upon application