Business and supporter relations coordinator volunteer roles

As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers.

Key responsibilities:

• Identify and approach local high net worth individuals/businesses to approach for a regular donation
• Develop a donor relationship strategy aimed at maximising engagement and satisfaction.
• Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships).
• Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts.
• Encourage previous donors to continue their support.
• Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters.
• Create and distribute surveys to gain insights into our donors’ needs and expectations.
• Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work.

Requirements:

• Strong communication abilities
• Proficiency with google docs/sheets
• Excellent organisational skills
• A confident individual who is comfortable engaging with a diverse range of people
• Pro-active approach and work with minimum supervision
• Can commit a minimum of 2 hours per week

Director of Grants and Foundations (Volunteer, Unpaid)

Remote (United States; Canada; United Kingdom)

Part-time

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The Role: Director of Grants and Foundations (Volunteer)

• Location: Remote

• Commitment: Part-time (volunteer, pro bono role)

• Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future.

What Will You Do?

As Lead Grants and Foundations, you will:

• Fundraising strategy: Design and implement a comprehensive strategy for identifying, cultivating, soliciting, and stewarding foundation, corporate, and government grant prospects.

• Grant writing and management: Oversee the entire grants lifecycle, from researching funding opportunities and writing compelling proposals to managing awards, ensuring compliance, and submitting reports.

• Team leadership: Lead and mentor a team of grants professionals, such as grants managers and coordinators, to meet or exceed annual funding goals.

• Relationship management: Cultivate and maintain strong relationships with foundation program officers and other institutional funders. Serve as the primary point of contact for major funders.

• Cross-departmental collaboration: Work closely with finance, programs, and leadership to develop grant budgets, gather data for proposals, and ensure funded projects are implemented successfully.

• Compliance and reporting: Ensure the organization adheres to all grant requirements, including financial and programmatic reporting, and prepares for audits.

• Financial oversight: Manage the grant budget and expenditure tracking, and provide financial reports to both funders and internal leadership

Who Are We Looking For?

We are seeking a passionate individual with:

• Experience: A proven track record in grant writing, fundraising, or foundation relations, ideally within non-profit or social impact sectors; at least 3-5 years of experience.

• Skills: Exceptional writing, storytelling, and project management abilities. Attention to detail is a must!

• Passion: A deep commitment to Solution Community’s mission of fostering global collaboration and compassion.

• Collaboration: The ability to work effectively within a diverse, multicultural team.

• Autonomy: Proactive and self-motivated, capable of managing tasks independently in a remote setting.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.