Business development volunteer roles
Membership and Community Lay trustee
The Membership and Community Lay Trustee provides strategic oversight and expert guidance on membership growth, engagement and community development. Workingalongside fellow trustees, you will support the organisation to build a vibrant, inclusive and sustainable professional community, that reflects its values and supports its charitable purpose. Acting as a critical friend to management, you will help shape policy, identify opportunities and risks, and support strategies that strengthen member value, retention and participation.
We’re seeking a senior professional with experience in membership strategy, stakeholder engagement or community development, ideally with board-level experience or experience advising boards or working at a similar strategic level.
You will bring insight into how professional communities thrive, how member needs evolve, and how digital and
data-driven approaches can support engagement and growth. Experience developing and evaluating membership models, including subscription-based approaches, is highly desirable. Experience within a regulated, professional or charitable membership environment is also desirable.
A collaborative approach, high integrity, and alignment with the organisation’s vision and values are essential.
To view the role profile please click on this Membership and Community Lay Trustee| RCOT
To apply, please submit a CV and suitability statement aligned with the role profile with no more than 600 words, via this Membership and Community Lay Trustee| RCOT by Sunday 15 February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is Trafford Centre Foundation:
Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.
The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.
Trafford Centre Foundation’s current funding priorities are for local good causes relating to:
· Education
· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.
· The advancement of citizenship or community development.
· The advancement of environmental protection or improvement.
Background:
· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.
· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.
Role Purpose:
Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.
You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.
By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level.
Key Responsibilities:
The role includes a variety of tasks including the following:
- Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.
· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.
· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements
Who are we looking for?
Person Specification:
- Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
- Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
- Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.
· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.
· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.
- Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
- Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.
What difference will you make?
Strategic Leadership
- Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
- Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
- Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
- Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.
· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.
· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.
· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.
Stakeholder Engagement
- Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
- Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
- Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
- Participate in Board evaluations, training, and appraisals, undertaking any identified development.
- Serve a term of up to three years (renewable once subject to review).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Support inclusive spirituality, education, and compassionate leadership
OneSpirit Interfaith Foundation is a registered educational charity, founded in 1996, that promotes inclusive spirituality and serves people of all faiths, and none. We train open-hearted adults to serve their communities as interfaith ministers, celebrants, and spiritual companions, supporting life’s important moments through ceremony, ritual, and compassionate care.
Organisational purpose
To benefit the public by the education of mature adults in:
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the core principles of the world’s religions, faiths, and spiritual traditions;
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principles and methods of forgiveness, reconciliation and peace-making;
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and the practice of non-denominational spiritual and pastoral service in the community.
Our Vision
is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.
Our Mission
is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.
We are currently seeking new Trustees to join our Board and help shape the future of our organisation. We're especially interested in individuals with experience in marketing, legal affairs, HR, adult education, fundraising, finance, or IT.
This is a meaningful opportunity to:
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Help guide an organisation where spiritual exploration meets learning, where inclusive communities flourish, and where people are supported to offer spiritual care with courage, compassion, and understanding.
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Contribute your professional skills in a nonprofit trustee role aligned with your values
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Help grow an organisation at the intersection of education, spirituality, and social transformation
What We’re Looking For:
We welcome applications from individuals with experience in any of the following areas:
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Marketing, communications, or branding
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Charity law or legal compliance
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Fundraising, development, or grant-writing
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Finance, accounting, or business planning
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Human Resources or organisational development
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Education or curriculum development
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Interfaith ministry, chaplaincy, or spiritual direction
That said, please don’t be discouraged if you don’t tick every box. If you feel inspired by our values and can uphold our Code of Ethics, we warmly encourage you to apply or get in touch for a conversation!
You do not need to be a OneSpirit minister or graduate, we welcome interest from both alumni and the wider community.
Why Join Us?
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Be part of a values-led, inclusive team committed to compassion and transformation
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Support a charity making a meaningful impact in spiritual education and interfaith work
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Develop new skills in nonprofit governance and strategic leadership
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Connect with a thoughtful, heart-centred network of trustees, staff, and ministers
Commitment to Inclusion:
We believe our strength lies in the richness of our differences. We are wholeheartedly committed to building a Board that reflects the diverse communities we serve, across race, gender, age, sexuality, ability, culture, faith, identity, background, and lived experience.
Whether your path has been traditional or unconventional, whether you’re seasoned in governance or bringing your voice to a boardroom for the first time, you are welcome here.
If you feel called to contribute, we would be honoured to hear from you.
Interested in Joining Us?
At OneSpirit, there are many ways to contribute to a more compassionate and connected world. Whether through leadership, service, or spiritual growth, your presence makes a difference.
If you feel drawn to our mission and want to offer your time, wisdom, and heart to OneSpirit’s future, we’d love to hear from you.
You can learn more about our team, our work, and our organisation on our website.
Curious about the training we offer? Come and train with an organisation committed to spiritual exploration, nurturing inclusive communities of care, and creating spaces where understanding and belonging can flourish. Explore the Cherry Tree Pathway, our two-year ministry and spiritual development training, and begin your journey today. Learn more about our training from our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chapter constitutes the board of charity trustees of Worcester Cathedral (registered charity: 1207427). The Chapter comprises members who are lay and ordained, executive and non-executive as set out in the Cathedral’s Constitution. The non-executive members provide constructive challenge, input and support to the Cathedral’s strategic direction and operational implementation.
Commitment
Meetings: The Chapter currently meets formally 8 times per year (including two away days), usually for four hours on a weekday morning. Papers are received in advance and all members of the Chapter are expected to have read papers and be prepared to contribute as needed to discussion.
The Chapter does not normally meet in August. Expenses can be claimed for attendance at meetings or carrying out functions on behalf of the Chapter. Non-executive members of the Chapter will serve as lay canons of the Cathedral (or honorary canons if ordained), having the right to the title of ‘Canon’ and of being assigned a stall in the Cathedral’s 14th Quire. Non-executive members of the Chapter are required to adhere to the Chapter Member / Trustee Code of Conduct
Responsibilities of the Chapter:
A non-executive member of the Chapter shall take a full part in the discussions and decision-making of the Chapter as it fulfils its statutory responsibilities:
- to order the worship and promote the mission of the Cathedral;
- to formulate proposals in connection with the strategic direction and mission of the Cathedral;
- to manage all property vested in the Cathedral and the income accruing from it;
- to ensure that necessary repairs and maintenance of the Cathedral and its contents and other buildings and monuments are carried out;
- to attend to all matters concerning the appointment of staff to the Cathedral;
- to prepare an annual budget for the Cathedral;
- to prepare an annual report and accounts;
- to keep under review the Constitution and Statutes of the Cathedral;
- to ensure legal and regulatory compliance;
- to meet safeguarding requirements and ensure best practice;
- to exercise the power if necessary to provide for the incorporation of limited companies for the better management of the Cathedral.
Contributing to the Cathedral's Life, Worship and Mission:
A non-executive member of the Chapter shall contribute the skills and experience they bring to the Cathedral as opportunity allows, for example:
- by serving on such incorporated limited companies as the Chapter may establish, on sub-committees of the Chapter and on any working groups of the Chapter as may be created;
- by attending and contributing to worship at the Cathedral;
- by contributing to the ministry of hospitality offered at the Cathedral and to such other Cathedral activity as may be appropriate;
- by acting as an advocate for the Chapter of Worcester Cathedral within and beyond the Church of England, across the city, the Deanery and the Diocese of Worcester and the wider region;
- by serving as a Canon of the Cathedral, being seen and present as such, as may be appropriate;
- by providing critical friendship and constructive challenge to Chapter colleagues, the Chief Officers and the wider Senior Executive Team.
In general:
- to ensure their own compliance with the Chapter’s policies and procedures, and contribute to the review and development of policy and practice;
- to promote and uphold the Cathedral’s reputation and good standing at all times.
Person specification
Essential
- Communicant member of the Church of England (within the meaning given in Rule 83(2) of the Church Representation Rules), or a communicant member of a Church which is not in communion with the Church of England but subscribes to the doctrine of the Holy Trinity
- Committed to the Cathedral’s Christian vision, values, mission and ministry.
- Able to carry out legal duties as set out in the Charity Commission’s ‘CC3 - The Essential Trustee’ and make decisions in accordance with the guidance provided in ‘CC27 – Decision-making for charity trustees’.
- Willing to follow the Chapter’s Code of Conduct and to uphold all of the Chapter’s safeguarding responsibilities.
- Willing to complete appropriate safeguarding training and DBS checking.
- Demonstrable strategic leadership and governance skills; previous experience volunteering as a trustee is welcome but not essential.
- Willingness to attend to professional personal development including undertaking training.
- Able to commit a minimum of eight hours a month to attending Chapter meetings (or other business on behalf of the Chapter) including preparation for meetings.
Desirable
- A professional background or significant experience of working in one (or more) of the following areas:
- strategic human resources management
- property management / development
- strategic planning
ELIGIBILITY
The Chapter members must be eligible to be trustees under the Charities Act. The Chapter members may not act as a trustee if they are disqualified unless authorised to do so by a waiver from the Commission. The reasons for disqualification, issued by the Commission include:
- being bankrupt or having an individual voluntary arrangement (IVA);
- having an unspent conviction for certain offences;
- being on the Sex Offenders Register
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for the following Trustees:
- Finance Trustee
- Service Delivery Trustee
- Fundraising Trustees
As a Trustee, you will play a key role in shaping the strategic direction of MindTHNR, ensuring strong governance, and supporting our mission to provide inclusive, accessible, and culturally competent mental health services. You will be joining a passionate and committed Board that works closely with our Chief Executive and leadership team to ensure we remain impactful, sustainable, and aligned with our values. To see more about our existing trustees click here.
The responsibilities for all Trustee roles are to:
- Uphold charity law, governing documents, and safeguard the organisation’s assets, reputation, and beneficiaries.
- Actively contribute to setting direction, monitoring performance, and supporting/challenging the Chief Executive and Leadership Team.
- Attend quarterly Board meetings, use your skills to inform decisions, and uphold the charity’s values of inclusion, integrity, and transparency.
See the recruitment pack for full details and information on what we are looking for each individual position.
We are hoping to interview in February but will keep the advert open until all roles are filled
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
We are a dynamic charity, focused on helping survivors of modern slavery rebuild their lives and achieve sustainable freedom by providing invaluable training, coaching, work experience and advocacy across the UK. It is now two years since we launched a new strategy from which we have increased our impact whilst strengthening and broadening our services for survivors of modern slavery. In these challenging times it is even more important that we continue to be bold, resilient and effective. We are looking for a new Chair of Trustees who has the vision, passion and expertise to collaboratively lead the organisation during this exciting period. The Chair together with the trustees will work to ensure effective governance and provide guidance and support to the executive to ensure that we continue to support and advocate for survivors of modern slavery.
Chair Role & Responsibilities
SHF aims to work in a proactive and collaborative manner, and the Chair will play an important part in setting the tone and bringing all the stakeholders together. We are looking for someone who has considerable experience of leadership at an executive or board level in the charity or corporate sector and has an understanding of the modern slavery sector.
The people that we work with come from all over the world and have a wide variety of beliefs, experiences and backgrounds. We are committed to sharing in and reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups, and from those with lived experience. We are committed to inclusion and diversity and to building a culture where everyone is appreciated for the unique person they are.
Governance and Culture
- Provide leadership and oversight to the board and executive team on strategy, governance and risk, ensuring that we meet our obligations and responsibilities, including but not limited to governance structures, financial responsibilities, ethos and charity law.
- Ensure that the charity is acting in accordance with its constitution and uses its resources responsibly and exclusively to further its charity objects.
- Support the strengthening of accountable and effective practice within the charity’s governance, helping to cultivate clear commitments, regular learningSustainable freedom from modern slavery 6 focused reviews, and a transparent understanding of impact against strategic priorities.
- Ensure effective scrutiny of finance at board level and that the charity is financially sustainable.
Board Effectiveness
- Facilitate and guide conversations in a way that enables constructive discussion, draws out diverse perspectives and supports informed, shared decision-making.
- Encourage full participation from all trustees, recognising and valuing different skills, identities and lived experiences.
- Work with the Chief Executive and committee Chairs to ensure that board meetings are well planned with agendas that reflect the priorities of SHF and the responsibilities of the trustees.
- Meet as appropriate with the treasurer and Chairs of any board committees.
- Build strong, respectful working relationships between trustees, addressing challenges or conflict with openness and fairness.
- Model and promote a positive and collaborative board culture based on mutual respect rooted in SHF’s values and an appropriate balance of support and challenge
Advocacy and Strategic Development
- Work with the CEO and trustees to strengthen understanding of modern slavery issues, build recognition of the impact of our programmes and influence key decision makers.
- Support the CEO when required to strengthen SHF’s advocacy impact.
- Ensure our strategy is ambitious and financially sustainable and that risks are identified and effectively managed by the executive.
- Bring strategic and planning expertise to the process of ongoing evaluation and refreshment of the strategy.
Development/Fundraising:
- Act as an ambassador for SHF by raising its profile through your networks.
- Build, maintain and develop partnerships which reflect our values and directly benefit our mission.
- Play an active role in supporting the executive to reach its revenue goals.
CEO Mentor and Constructive Friend to the Managing Executive
- Provide a supportive, confidential space for the CEO as a sounding board and constructive friend.
- Build a strong working relationship with the CEO to maintain an overview of SHF’s affairs, to support as necessary the management of sensitive, complex or contentious issues and, where appropriate, provide constructive challenge to the CEO.
- Build a strong working relationship with the executive, offering constructive advice and support whilst maintaining the boundary between the operational decisionmaking of the executive and governance oversight of the Board.
- Lead the annual appraisal for the CEO in line with SHF’s appraisal process and in consultation with other trustees. Ensure that any identified professional development needs are put in place.
Safeguarding Ensure that:
- A Safeguarding Policy and Procedure is in place, is reviewed as least annually and is available to and understood/applied by staff.
- A culture of safeguarding is championed, where wellbeing and psychological safety is prioritised and staff, volunteers and people with lived experience can raise concerns without fear of judgement or reprisal.
- There is a staff Code of Conduct and policies such as Speaking Out (formally Whistleblowing) and Safer Recruitment are in place.
- Safeguarding concerns are managed effectively; there are systems in place for its management; safeguarding resources including training; a DSL is appointed whose role is stated in their job description.
- Regular feedback on safeguarding activity is received (such as gaps, threats, risks), oversee a risk register and the remedial actions required and the track progress.
- Chair of Trustees undertakes enquiries in the event of an allegation being made against the CEO
- Compliance with the Charity Commission serious incident notification requirements, and other bodies such as regulators, commissioners, grant makers, and insurance companies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date:
We are reviewing applications on a rolling basis and applications will be reviewed as they are received.
The Role:
We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.
Our Organisation:
Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.
Treasurer Role:
The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
- Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff about financial matters, as appropriate.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Overseeing financial controls and adherence to systems.
- Drawing any major financial concerns to the attention of the trustee and the management team.
- Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity.
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
- Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
- Leading on the appointment of and liaison with external auditors.
- Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other Trustees in understanding the charity’s financial position and decision making.
- Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
The Person We’re Looking For:
- A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
- Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
- A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
- Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
- Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.
In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.
Responsibilities of All Trustees:
- Demonstrating a commitment to G&C’s objectives
- Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
- Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
- Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
- Helping to identify risks and ensuring appropriate controls are in place
- Helping the Board to make sound decisions by making available their own personal knowledge and experience
- Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
- Sharing relevant skills and expertise with the Senior Leadership Team members
- Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
- Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery
Trustee Person Specification:
In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:
- A commitment to the objectives and activities of G&C
- A willingness to devote time and effort to G&C beyond attending board meetings
- Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
- Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
- Have good independent judgement
- Be willing to effectively act as part of a team
- Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
- A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board
To Apply:
To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.
Spare Tyre Theatre Company are recruiting voluntary non-executive board members with a passion for participatory theatre arts. New trustees will be joining us at an exciting time for the company, as we implement our next 3-5 year strategy; prepare for our 50th anniversary year in 2027; continue our year-round programme of creative participatory workshops; and develop two new touring productions: What Will Happen to the Cat? and Vanishing Point.
Spare Tyre is one of the UK’s leading participatory theatre companies. We are an Arts Council England (ACE) National Portfolio Organisation and are an artist, disability and female led charity. We make inclusive arts and theatre productions, experiences and projects in arts venues and non-traditional arts spaces with people that are under-represented in arts, culture and society’s wider decision making. Built on nearly 50 years’ experience, our work is participatory, collaborative, immersive, taboo-busting and above all responsive to the passions and talents of the people who make it.
We are recruiting 2 – 3 voluntary non-executive board members. We do not require trustees to have specific experience in the arts, and are seeking to increase the experience and diversity of our board, particularly in the areas of:
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Lived experience and/or a professional background working with people in the Care sector and/or people living with dementia and/or long-term health conditions
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Experience of, or a desire to, engage with inclusive working practices
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Participatory arts practitioners
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Environmental responsibility
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Digital and social media
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Marketing and PR
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Understanding of publicly funded arts at a strategic level
Key Accountabilities of a Trustee are to:
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Act as ambassadors, champions and advocates for the organisation
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Approve strategic plans, budgets, annual accounts and policies
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Be willing to contribute your time and share your knowledge
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Provide advice and support for the Executive team
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Sit on committees and panels as required
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Engage in the fundraising strategy and development activities wherever possible
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Attend performances and other events by Spare Tyre and peer companies
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Understand the commitment required to join the Board
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Understand the legal requirements of being a charity Trustee: Gov UK have prepared some 5-minute guides for charity trustees that can be accessed here
Key Characteristics of a Spare Tyre Trustee are to:
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Promote and model Spare Tyre’s culture of inclusion, openness and collaboration
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Monitor and evaluate progress against targets and ACE Investment Principles
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Be passionate about the company’s work
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Be ready to challenge and provoke
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Be excited to promote an inclusive culture
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.
What’s involved
Being a trustee is a simple but highly impactful way to support your local squadron:
- Attend quarterly meetings (around two hours each)
- Discuss finances, fundraising, priorities, and squadron activities
- Take part in decisions, especially financial and strategic matters
- Support events, networking, or community initiatives
Typical commitment: 8-12 hours per year.
Who we’re looking for
Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.
Eligibility:
- Must be 20 years or older.
- Must have lived in the UK for 3 or more years.
Useful skills (optional but welcomed):
- Finance, budgeting, or business management
- Fundraising or grant writing
- Event planning or project management
- Governance, committee, or leadership experience
- Local networks or community connections
We particularly welcome:
- Applicants from under-represented communities.
- Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
- People who are motivated to learn and contribute, not just bring experience.
What you’ll gain
- Experience in leadership, governance, and fundraising.
- Expanded professional and personal networks.
- Access to training and support.
- A chance to make a real difference in your community.
There are also opportunities to grow if you want to take on more responsibility:
- Take on leadership roles within your committee
- Support other squadrons
- Get involved in regional or even nationally
- Transition into civilian or uniformed volunteer roles working directly with cadets
Support you’ll receive
You will be fully supported, with guidance and resources at every level, so you can contribute confidently:
- Locally, you’ll work with your squadron Chair, Treasurer and Commander.
- At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
- Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.
How to join
- Submit an expression of interest via this CharityJob listing.
- Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
- Visit a local squadron and meet the team.
- Apply to become a trustee if invited.
- Complete required DBS and background checks.
Read to make a difference? Apply now
Please take a note of your preferred squadron in this area then apply via this listing:
- 63 (Bridgnorth) Squadron, Cadet Centre, Oldbury Wells School, Oldbury Wells, Bridgnorth, Shropshire, WV16 5JE
- 333 (Ludlow) Squadron, ATC Centre, Lower Galdeford, Ludlow, Shropshire, SY8 1RU
- 2497 (Cosford) Squadron, RAF Cosford, Wolverhampton, Shropshire, WV7 3EX
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.
What’s involved
Being a trustee is a simple but highly impactful way to support your local squadron:
- Attend quarterly meetings (around two hours each)
- Discuss finances, fundraising, priorities, and squadron activities
- Take part in decisions, especially financial and strategic matters
- Support events, networking, or community initiatives
Typical commitment: 8-12 hours per year.
Who we’re looking for
Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.
Eligibility:
- Must be 20 years or older.
- Must have lived in the UK for 3 or more years.
Useful skills (optional but welcomed):
- Finance, budgeting, or business management
- Fundraising or grant writing
- Event planning or project management
- Governance, committee, or leadership experience
- Local networks or community connections
We particularly welcome:
- Applicants from under-represented communities.
- Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
- People who are motivated to learn and contribute, not just bring experience.
What you’ll gain
- Experience in leadership, governance, and fundraising.
- Expanded professional and personal networks.
- Access to training and support.
- A chance to make a real difference in your community.
There are also opportunities to grow if you want to take on more responsibility:
- Take on leadership roles within your committee
- Support other squadrons
- Get involved in regional or even nationally
- Transition into civilian or uniformed volunteer roles working directly with cadets
Support you’ll receive
You will be fully supported, with guidance and resources at every level, so you can contribute confidently:
- Locally, you’ll work with your squadron Chair, Treasurer and Commander.
- At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
- Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.
How to join
- Submit an expression of interest via this CharityJob listing.
- Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
- Visit a local squadron and meet the team.
- Apply to become a trustee if invited.
- Complete required DBS and background checks.
Read to make a difference? Apply now
Please take a note of your preferred squadron in this area then apply via this listing:
- 156 (Kidderminster) Squadron, Army Reserve Centre, The Shrubbery, Birmingham Road, Kidderminster, Worcestershire, DY10 2BY
- 187 (City of Worcester) Squadron, Cadet HQ, Perdiswell, Worcester, Worcestershire, WR3 7JU
- 216 (Redditch) Squadron, Kohima House Army Reserve Centre, Winyates Way, North Moon's Moat, Redditch, Worcestershire, B98 9PJ
- 233 (Pershore) Squadron, Pershore High School, Station Road, Pershore, Worcestershire, WR10 2BU
- 1017 (Malvern) Squadron, Dukes Meadow, Barnards Green, Malvern, Worcestershire, WR14 2BY
- 2516 (Droitwich) Squadron, Cadet Centre, Heritage Way, Droitwich, Worcestershire, WR9 8RF
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.
What’s involved
Being a trustee is a simple but highly impactful way to support your local squadron:
- Attend quarterly meetings (around two hours each)
- Discuss finances, fundraising, priorities, and squadron activities
- Take part in decisions, especially financial and strategic matters
- Support events, networking, or community initiatives
Typical commitment: 8-12 hours per year.
Who we’re looking for
Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.
Eligibility:
- Must be 20 years or older.
- Must have lived in the UK for 3 or more years.
Useful skills (optional but welcomed):
- Finance, budgeting, or business management
- Fundraising or grant writing
- Event planning or project management
- Governance, committee, or leadership experience
- Local networks or community connections
We particularly welcome:
- Applicants from under-represented communities.
- Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
- People who are motivated to learn and contribute, not just bring experience.
What you’ll gain
- Experience in leadership, governance, and fundraising.
- Expanded professional and personal networks.
- Access to training and support.
- A chance to make a real difference in your community.
There are also opportunities to grow if you want to take on more responsibility:
- Take on leadership roles within your committee
- Support other squadrons
- Get involved in regional or even nationally
- Transition into civilian or uniformed volunteer roles working directly with cadets
Support you’ll receive
You will be fully supported, with guidance and resources at every level, so you can contribute confidently:
- Locally, you’ll work with your squadron Chair, Treasurer and Commander.
- At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
- Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.
How to join
- Submit an expression of interest via this CharityJob listing.
- Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
- Visit a local squadron and meet the team.
- Apply to become a trustee if invited.
- Complete required DBS and background checks.
Read to make a difference? Apply now
Please take a note of your preferred squadron in this area then apply via this listing:
- 83 (St Georges) Squadron, Territorial House Army Reserve Centre, Trench Road, Trench, Shropshire, TF2 8DY
- 265 (Chetwynd) Squadron, The Lodge, Chetwynd Deer Park, Newport, Shropshire, TF10 8EU
- 1130 (Wrekin) Squadron, Cadet Centre, King Street, Wellington, Shropshire, TF1 1NX
- 2379 (Dawley) Squadron, Bridgman House Army Reserve Centre, Cavan Drive, Dawley, Shropshire, TF4 2BQ
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young people and giving back to your community?
Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!
About us
We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.
West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.
What’s involved
Being a trustee is a simple but highly impactful way to support your local squadron:
- Attend quarterly meetings (around two hours each)
- Discuss finances, fundraising, priorities, and squadron activities
- Take part in decisions, especially financial and strategic matters
- Support events, networking, or community initiatives
Typical commitment: 8-12 hours per year.
Who we’re looking for
Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.
Eligibility:
- Must be 20 years or older.
- Must have lived in the UK for 3 or more years.
Useful skills (optional but welcomed):
- Finance, budgeting, or business management
- Fundraising or grant writing
- Event planning or project management
- Governance, committee, or leadership experience
- Local networks or community connections
We particularly welcome:
- Applicants from under-represented communities.
- Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
- People who are motivated to learn and contribute, not just bring experience.
What you’ll gain
- Experience in leadership, governance, and fundraising.
- Expanded professional and personal networks.
- Access to training and support.
- A chance to make a real difference in your community.
There are also opportunities to grow if you want to take on more responsibility:
- Take on leadership roles within your committee
- Support other squadrons
- Get involved in regional or even nationally
- Transition into civilian or uniformed volunteer roles working directly with cadets
Support you’ll receive
You will be fully supported, with guidance and resources at every level, so you can contribute confidently:
- Locally, you’ll work with your squadron Chair, Treasurer and Commander.
- At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
- Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.
How to join
- Submit an expression of interest via this CharityJob listing.
- Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
- Visit a local squadron and meet the team.
- Apply to become a trustee if invited.
- Complete required DBS and background checks.
Read to make a difference? Apply now
Please take a note of your preferred squadron in this area then apply via this listing:
- 124 (Hereford City) Squadron, Suvla Barracks Army Reserve Centre, Harold Street, Hereford, Herefordshire, HR1 2QX
- 1002 (Ross-on-Wye) Squadron, Alton Lane, Ross on Wye, Herefordshire, HR9 5NB
- 151 (Leominster) Squadron, 115 Bridge Street, Leominster, Herefordshire, HR6 8DZ
The RAF Air Cadets offer young people exciting opportunities for personal and professional development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers support every aspect of our work, including but not exclusively: governance, administration, fundraising, marketing, and project delivery. We recognize that without our teams of volunteers we would not be able to support our service users in the way we do. In your role as Volunteer Co-ordinator you will be the 'champion' and first point of contact for volunteers within the organisation, ensuring all volunteers are encouraged and celebrated. You will be responsible for helping to maintain and improve volunteer recruitment and retention and for recruiting, inducting and supporting volunteers to deliver a range of appropriate services for clients, in line with Plateful Cafe's Business Plan. The key features of the role will be:
1. Recruiting and selecting potential volunteers, acting as an ambassador for Plateful Café
2. Inducting volunteers into suitable roles based on their interests, experience and expectations and the charity's needs
3. Providing an initial point of contact with the charity and ensuring volunteers maintain a positive and confident approach
4. Supporting the volunteer team to ensure the provision of relevant experience, training and development opportunities as well as supervision and support
5. Maintaining an up-to-date database in order to monitor volunteer progress and to record and celebrate their contributions
6 Contributing to newsletter and reports in order to maintain and develop the profile of Plateful Café
7. Good understanding of safeguarding to keep both employees and volunteers safe and protected.
8. Good management skills and the ability to organise on behalf of others.
9. Help new volunteers when they are stuck with certain tasks
10. You will need to effectively strategise a plan for other volunteers, make volunteer rotas and stay on top of volunteering admin and prioritise important tasks.
Requirements, we are looking for someone who;
· Is committed to the aims and objectives of the Plateful Café
· Has experience of working with volunteers, preferably in a charity
· Has an understanding of the needs of refugees and how to involve them in the or-ganisation
Desirable, but not essential:
· Has experience of team working
· Is a good communicator, preferably a speaker of a community language
· Has good interpersonal skills
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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