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Join SUNSHINE as Our Head of Service Delivery / Service Delivery Manager (Volunteer Role)

Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story — to break through the clouds with beautiful rays of warmth, belonging, and hope.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment — and we’re looking for someone extraordinary to step in with us.

Could you be our first ever Head of Service Delivery / Service Delivery Manager?

This is a rare and meaningful opportunity to help shape a charity from the ground up by leading the delivery of the programmes that will bring SUNSHINE to life.

We’re searching for a volunteer who brings:

• Experience in service delivery, programme management, or community projects.

• A warm, people‑centred approach to leadership.

• Strong organisational skills and a love of making things happen.

• A passion for community wellbeing and social impact.

• A collaborative spirit and a willingness to roll up their sleeves.

As our inaugural Head of Service Delivery / Service Delivery Manager, you will work closely with our Founder and CEO to design, coordinate, and oversee the delivery of our pilot programmes — ensuring every activity, workshop, and community moment reflects our values of joy, connection, and care.

What you’ll help us build

• Pilot programmes that bring neighbours together and lift spirits.

• Safe, welcoming spaces where joy and connection can flourish.

• Smooth, reliable delivery systems that volunteers and participants can trust.

• A culture of kindness, consistency, and community-led energy.

• A service model that can grow across London and beyond.

• A legacy of high-quality, heart-led service delivery.

This is more than a role — it’s a chance to help write the opening chapter of a charity designed to brighten lives, strengthen communities, and transform the way we respond to loneliness.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

If you’re someone who leads with purpose, thrives in bringing ideas to life, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together — one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

We are currently looking to recruit an external trustee to join our Board of Trustees and also act as chair to the Finance and Audit Sub-Committee. We will also require the trustee to support our whistleblowing policy, acting as the nominated trustee contact for whistleblowing concerns.  You’ll champion openness and ensure the organisation has safe, fair, and effective processes for raising and handling concerns.

Your SU is overseen by our Board of Trustees, and our trading subsidiary (CUSU Services Ltd) is overseen by our Commercial Services Board . They are both made up of a collection of our elected Officers, students, university staff and external professionals that ensure the Charity and the Trading Subsidiary remain sustainable in terms of finance, legality and reputational status.

You will be expected to attend Board meetings 4 times per year – these will be a mix of in person and Teams meetings. You will also be expected to support at least one sub-committee of the Trustee Board (3-4 times per year) as well as complete training and induction. You will need some time to allow for prereading of reports and other documentation before meetings. 

Trustee meetings are typically held on a Friday afternoon 1pm-4pm. Most of the meetings are online, although you would be offered travel expenses for any face-to-face meetings (and hybrid meetings are usually offered if you do need to join remotely.) There is also a strategy day once a year as well as the occasional social activity!

For this trustee role, we are looking for an experienced professional ideally with third-sector governance experience. In addition to being a member of the Board of Trustees the trustee will be required to chair the Finance and Audit subcommittee and should possess a strong finance background with analytical skills and the ability to communicate complex financial information.

We are especially keen to encourage applications from people currently under-represented within the organisation, including but not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background. We hope that by enhancing our diversity we can extend our organisational creativity and problem solving through the different perspectives and life experiences which diversity brings.

Please note that this is an unpaid voluntary role.

For further information there is a full recruitment pack and role profile available to download or visit our website for more information.

Do you have a passion to make a difference in the lives of children and families? Spurgeons is seeking new trustees to join our current Board in bringing prayerful wisdom and strategic guidance over the coming years.

Spurgeons is one of the UK’s leading children’s charities, supporting vulnerable and disadvantaged children and their families for 150 years. Inspired by Christian faith and our founder Charles Spurgeon, we’re here for all families. Together, we create family hubs where we’re needed most, with counselling, early years and family support. We partner with local councils, churches and communities to care for every family, putting children and young people first in everything we do. Our services also include parenting support and resources, mental health support for children and young people, and working with families affected by domestic abuse and imprisonment.

These services are needed more than ever, and our current strategy focuses on growth, innovating in partnership with churches, developing online family hubs to expand our reach and ensuring fundraising is a strategic priority. We are ambitious and hopeful about how we can grow to make a significant impact on many more children’s lives in the future.

To support Board succession planning, we are seeking to appoint five new trustees with a range of skills and experience including:

· Fundraising and marketing

· Finance

· Children’s services e.g. senior leadership experience within social services, the care sector, local authorities, health, education, or charitable contexts

· Safeguarding

· Cultural change and transformation

Given an occupational requirement for these roles to be filled by Christians, we are seeking candidates with a personal and active Christian faith who are comfortable and aligned with the statement of faith outlined on our website.

In order to build on our Baptist heritage, we are also keen to ensure that at least one of our trustees is a member of, or has a connection with, the Baptist church.

Spurgeons values diversity, promotes inclusion, and encourages applications from a diverse range of candidates, including those with lived experience of children’s support services. We recognise the need to increase the diversity of the Board, for example in terms of age, ethnicity, disability, gender and LGBTQ+ representation.

In terms of location, at present, Board meetings take place in London and committee meetings take place virtually via Teams.

For further information, including full details of how to apply, please see our Appointment Details Pack which can be downloaded from the application resources/ supporting documents section below. Application is by submission of CV and cover letter via email to Laura Bagley at Macaulay Search (please see Appointment Details Pack for contact details).

The closing date for applications is 9am on Monday 2nd March 2026.