Business operations coordinator volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE
Overall Responsibility for Co-ordinating the service delivery and impact measurement of a chosen WFRC Project on a day-to-day basis.
This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project.
With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will lead and coordinate a team of volunteers in the implementation and provision of a responsive, high quality and service user-focused project. Please note that this is an unpaid voluntary role, however, volunteer expenses will be covered for the right candidate.
OPERATIONAL TASKS
Project Implementation & Delivery:
· Collaborate with stakeholders to define project scope, objectives, and deliverables.
· Develop detailed project plans, timelines, and resource allocations to guide project execution.
· Lead project team and facilitate effective communication and collaboration among team members.
· Assign tasks, set priorities, and ensure that project milestones and deadlines are met.
· Identify potential risks and obstacles to project success and develop mitigation strategies.
· Coordinate the allocation of resources, including budget, personnel, and materials, to support project activities.
· Optimise resource utilisation and identify opportunities for cost savings or efficiencies.
· Communicate project status, updates, and outcomes to internal and external stakeholders.
· Establish and implement quality assurance processes to ensure that project deliverables meet established standards and requirements.
· Maintain accurate and up-to-date project documentation, including project plans, schedules, budgets, and reports.
· Prepare and present project status reports, dashboards, and presentations to senior management and stakeholders.
Volunteer Management:
® To oversee recruitment, induction and training of all new project volunteers.
® To supervise, performance manage, appraise and support the professional development of project volunteers.
® To communicate regularly with volunteers via phone, emails, and other means of communication.
® To manage and authorize volunteer expenses.
® To recognize and appreciate volunteers’ efforts.
Evaluation, Monitoring & Performance:
® To set up monitoring and evaluation systems and ensure volunteer compliance.
® To produce quarterly and ad hoc performance reports.
® To monitor performance regularly, taking action where under-performance is identified in liaison with management.
Personnel & Training & Communication:
® To identify training needs and undertake "in-house" and external training as requested and approved by line manager.
® To develop one’s own professional growth with input from line manager.
SPECIFIC COMPETENCIES
Essential Skills & Experience:
· Strong understanding of project management methodologies, tools, and best practices.
· Excellent written & verbal communication, leadership, and interpersonal skills.
· Ability to work effectively in a team environment and collaborate with diverse stakeholders.
· Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset.
· Experience in the non-profit sector or with social impact projects is preferred but not required.
· Strong office administration skills, with experience in overseeing office operations.
· Ability to manage multiple priorities, work independently, and meet deadlines.
· Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NIAS Creative Campus' Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.
The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.
This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.
The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.
Key Responsibilities (You will gain practical experience in two or more of the listed areas)
1. Venue Administration Support
Support the venue coordinator with the day-to-day administration of the Creative Campus venue.
Responsibilities include:
• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks
2. Event Operations Support
Assist in the preparation and delivery of events hosted at the venue.
• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff
3. Social Media & Digital Promotion
Support the promotion of Creative Campus activities across digital platforms.
• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates
4. Website & Digital Content Management
Assist in maintaining the Creative Campus online presence.
• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns
5. Community Engagement & Partnerships
Support outreach activities to increase venue use and community participation.
• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes
Learning Opportunities
Successful candidates will gain practical experience in:
• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production
Person Specification
The ideal candidate will demonstrate the following:
Essential
• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative
Desirable
• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects
Personal Qualities
The successful candidate will be:
• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments
Benefits
The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses
Time Commitment
• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.