Business support coordinator volunteer roles

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As the Fundraising Coordinator, you will be responsible for helping create and implementing strategies to fundraise from both existing and new sources (individuals, mosques, grants etc.) with the aim of securing the long-term financial stability of Roots Academy.

Key tasks

Fundraising Planning:

• Develop and execute comprehensive fundraising plans to achieve income goals.
• Identify potential new funding sources and opportunities for income generation.

Campaign Management:

• Plan and oversee fundraising campaigns and events, including direct appeals, online campaigns, and fundraising events at mosques.
• Coordinate with marketing and communications teams to develop compelling fundraising material.

Proposal Development:

• Research trusts, foundations and corporations for grant opportunities.
• Work with the team to develop proposals, supporting with grant writing when needed.

Budget Oversight:

• Work closely with the finance team to monitor fundraising budgets, expenditure, and financial projections.

Donor Relations:

• Support with Donor Communications in activities related to donor relationship management and stewardship.

What we’re looking for

• Experience in organising fundraising campaigns and events, including digital fundraising strategies
• Strong understanding of fundraising principles and techniques, including donor cultivation
• Excellent verbal and written communication skills, with the ability to articulate the organisation’s mission and impact to diverse audiences
• Strategic thinker with the ability to develop and execute effective fundraising plans
• Strong understanding of Islam and the Muslim Community
   

What we have to offer

• Be part of a team of 40+ dedicated volunteers from across the country.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Coordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 1+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

About us

The CFDN is a registered charity and voluntary organisation dedicated to supporting individuals with disabilities and their families of all faiths and none across Essex & East London. Our mission is simple but important: to serve people with disabilities and their families by creating a supportive community and promoting opportunity through our network and events.​

Our charity is run by volunteers and led by our trustees and CEO, who are dedicated to keeping our community strong and vibrant. From swimming events at Leyton Lagoon to family disco's, bi-weekly pub group for adults, Saturday club for adults, theatre trips, family BBQs, seaside coach trips, adventure days at Lambourne End Centre for Outdoor Learning and much more, we offer a diverse range of events to suit everyone's interests.
 

Introduction

We are seeking dedicated individuals to join our team of Volunteer Community Fundraisers and Event Coordinators. As a volunteer, you will have the opportunity to make a positive impact on the lives of people with disabilities and their families and contribute to the betterment of your community. This is a rewarding and fulfilling role that allows you to share your skills, experiences, creativity, have fun and give back.

Please note this is not a paid role but the volunteer will be able to claim reasonable expenses in line with policy. We ask that volunteers commit to a minimum of 4 hours a month.

Location: Across East London and Essex, including Redbridge, Waltham Forest and Havering

Our Charity

The CFDN charity has been in existence since 1962 servicing people with disabilities and their families of all faiths and none across Essex and East London. We rely on our dedicated volunteers to help us support our community and enable people with disabilities with the social, emotional, spiritual and material support they may need.

Many of our volunteers have been with us for 20+ years, and we are looking to extend our dynamic and diverse workforce of volunteers and staff.

Responsibilities

- Help plan, organise and run fundraising initiatives and events

- Market and promote our events and activities across your area

- Assist with project management, including planning, organising, and executing community fundraising projects and events at a local level

- Participate in fundraising efforts face-to-face, online or remotely to support community programs

- Keep up to date with compliance, statutory and mandatory training provided by the charity. Opportunities to learn and develop.

- Promote a fun, welcoming and inclusive environment for our members.

- Work with other fundraisers and give feedback to the CEO and Trustees on fundraising activities and achievements

- Perform administrative tasks such as record keeping, event details, incident reporting and data entry

- Help execute the charity strategic plan and achieve our financial targets to continue our services for many years to come.

Experience

- You must have a genuine desire to help others.

- An understanding of the needs of people with disabilities or SEN or experience in supporting a family member/friend with SEND is desirable.

- Knowledge of event organising or the ability to learn

- Experience in fundraising events and activities or the desire to learn

- Good communication skills

- Ability to use a computer and access our central volunteer hub online

- Organisational skills for administrative abilities

This role is working with vulnerable adults and children; therefore, a satisfactory recruitment process and Disclosure and Barring Service check, including the adult and child barring lists, are required for the role.

As a Community Fundraising Volunteer, you will have the opportunity to make a difference in the lives of others while gaining valuable experience in project management, leadership, and community engagement with the ability to progress skillsets and job opportunities.

Join our team today and be part of a positive community.

Job Title: Coordinator: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Coordinator: Talent Acquisition, you will primarily focus on managing and scheduling interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional screening skills, understanding of the onboarding process and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 1+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Remote work with autonomy and opportunities for growth.

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

Transport Support Volunteer

Watford and Three Refugees Partnership is a charity offering practical and emotional support to asylum seekers, migrants and refugees in Watford and Three Rivers. We are looking for a team of volunteers who have time to support our clients in the community.

Would you like to join a team within our charity that provides more practical support to our clients?

Some examples of support includes;

· Helping with house moves

· Collecting furniture that is being donated and drop off at client’s homes

· Lifts to attend appointments if the client struggles using public transport

You must have access to your own vehicle. You will work as part of a supportive team and it can fit around work and caring commitments. You will be able to claim mileage at 45p per mile and parking costs as expenses. We will need proof that your driving documents are up to date, including informing your insurance that you are using your car for ‘business’ purposes (usually at no extra cost).

If you are interested or want to find out more information, please contact us and we can arrange a chat with our volunteer coordinator in the first instance. To join us you will need to complete an application process which includes obtaining two references and an enhanced DBS check. We look forward to hearing from you!

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone.

About the role

Location: Bristol

Hours: 2 hours per week

As a Volunteer Group Facilitator, you will play an important role in supporting group sessions and workshops. You will help create a welcoming, inclusive, and comfortable environment where everyone feels valued and able to participate.

Your responsibilities may include engaging with group members through conversation, welcoming participants as they arrive, and supporting the smooth running of sessions by helping with set-up and clear-up tasks. You may also assist with taking attendance at the start of each session.

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

This role requires a Basic DBS check, which will be arranged and paid for by Rethink Mental Illness.

As a Volunteer Group Facilitator you will

• Welcome participants and help create a warm, inclusive, and supportive environment
• Support the development of a safe space where individuals feel comfortable sharing as much or as little as they wish
• Assist with setting up before sessions (e.g. arranging chairs, preparing materials, and taking attendance)
• Help tidy and reset the space after sessions
• Collaborate with other volunteers and staff to support the smooth delivery of group activities

About the service

The Bristol Community Support Services team is committed to delivering high-quality, person-centred support. The service focuses on helping individuals achieve their goals, improve their wellbeing, and maintain independence while living with mental illness.

The team includes a Service Manager, Recovery Coaches, a Digital Officer, a Group Development Coordinator, and a Peer and Volunteer Coordinator, all working together to provide a supportive and effective service.

What will make you a great fit for this role?

• Having an interest in mental health and supporting people living with mental illness
• Able to demonstrate strong active listening skills and the ability to build rapport
• Able to relate to people from diverse backgrounds and remains non-judgemental
• Understand the importance of confidentiality
• Reliable and punctual

It's not essential, but you may also bring

• Lived experience of mental health challenges
• Experience of working in group settings

How to apply

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory.

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

Role summary

As a Community Support Volunteer, you will play an important role in the Compassionate Communities programme by helping people talk about death and dying, grief and loss as well as raising awareness about St Helena Hospice services. We believe that breaking down taboos and getting people talking is key in helping communities support each other.

Your role will involve:

· Offering a welcoming, supportive presence and a listening ear to allow people to engage in meaningful conversations around topics such as incurable illness, caregiving, dying and bereavement. This may include signposting to relevant community support or care provision.

· Establishing contacts within the community and building relationships

· Supporting St Helena in informal sessions or larger events that may be held in community groups, charities, cafes or other organisations.

· Helping to promote Compassionate Communities principles and the work of St Helena in a positive, accessible way. See here for more information on our compassionate community principles Compassionate Communities | St Helena Hospice

· Connecting with St Helena staff and partners before and after events to give feedback and receive support

· Assisting with basic event logistics such as setting up spaces, offering refreshments, distributing materials, and collecting informal feedback.

Training & supervision

· Online mandatory training relevant to the role

· Compassionate Conversations training – online/in person

· Dedicated line manager for training and support with regular meetings

Experience & qualifications required

· Experience in a role involving interaction with the public, especially in a supportive or listening capacity

· Understanding of the importance of compassion and empathy when discussing sensitive topics

· Ability to maintain personal and professional boundaries

· Comfortable speaking with people from a wide range of backgrounds

Director of Grants and Foundations (Volunteer, Unpaid)

Remote (United States; Canada; United Kingdom)

Part-time

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The Role: Director of Grants and Foundations (Volunteer)

• Location: Remote

• Commitment: Part-time (volunteer, pro bono role)

• Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future.

What Will You Do?

As Lead Grants and Foundations, you will:

• Fundraising strategy: Design and implement a comprehensive strategy for identifying, cultivating, soliciting, and stewarding foundation, corporate, and government grant prospects.

• Grant writing and management: Oversee the entire grants lifecycle, from researching funding opportunities and writing compelling proposals to managing awards, ensuring compliance, and submitting reports.

• Team leadership: Lead and mentor a team of grants professionals, such as grants managers and coordinators, to meet or exceed annual funding goals.

• Relationship management: Cultivate and maintain strong relationships with foundation program officers and other institutional funders. Serve as the primary point of contact for major funders.

• Cross-departmental collaboration: Work closely with finance, programs, and leadership to develop grant budgets, gather data for proposals, and ensure funded projects are implemented successfully.

• Compliance and reporting: Ensure the organization adheres to all grant requirements, including financial and programmatic reporting, and prepares for audits.

• Financial oversight: Manage the grant budget and expenditure tracking, and provide financial reports to both funders and internal leadership

Who Are We Looking For?

We are seeking a passionate individual with:

• Experience: A proven track record in grant writing, fundraising, or foundation relations, ideally within non-profit or social impact sectors; at least 3-5 years of experience.

• Skills: Exceptional writing, storytelling, and project management abilities. Attention to detail is a must!

• Passion: A deep commitment to Solution Community’s mission of fostering global collaboration and compassion.

• Collaboration: The ability to work effectively within a diverse, multicultural team.

• Autonomy: Proactive and self-motivated, capable of managing tasks independently in a remote setting.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Cambridge Nightline is a confidential and anonymous listening service run by students, for students.  We have been providing peer-to-peer support to students at the University of Cambridge and Anglia Ruskin University for over 50 years.  We offer support via telephone and instant messaging (IM), and open at night when other support services are often closed.

Cambridge Nightline has recently appointed a Board of Trustees, and is working towards becoming a registered charity.  Our aim as Trustees is to provide oversight and guidance to the student Executive Committee, whilst supporting them as much as possible to continue to lead the direction of the service.

We are now seeking a voluntary Treasurer to join the Board of Trustees.

For more details about Cambridge Nightline, job description and person specification, please see the attached recruitment pack.

Please note, this position is open to applicants resident in the United Kingdom, the Isle of Man, or the Channel Islands. 

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Role of Treasurer of the Board

The Treasurer of the Board of Trustees will take the lead at board level in assuming responsibility for the financial oversight of Cambridge Nightline.  You will work alongside the Board of Trustees and student Executive Committee in reviewing the organisation’s financial performance to ensure its finances are managed responsibly, in accordance with the objects of the organisation and with legal requirements.

The Treasurer of the Board will work closely with the Student Treasurer to oversee the budget and financial administration, and to ensure the sustainability of the organisation’s funding and reserves.  As Cambridge Nightline works towards becoming a registered charity, you will provide advice and guidance to the Board of Trustees to ensure financial compliance with charity law.