Caller support coordinator volunteer roles
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Volunteer Title:Children’s Advocacy Helpline Volunteer
Location: Coram Campus, Bloomsbury, London
Volunteer time commitment: minimum 1 day a week for minimum of 1 year post training period (travel expenses paid up to £10 and lunch up to £5)
Number of Positions: 10
Helpline Opening Hours: Monday - Friday 10:00 am–18:00 pm
Our volunteers champion the rights of young people in care and on the edges of care, support them to access advocacy and make their voices heard. Training is provided. Whether you are currently studying, recently graduated, working part-time, retired or between jobs, volunteering with Coram Voice is a great opportunity to make a difference at the same time as gaining experience of working for a national children’s rights charity.
Our Helpline Supervisors will support you to develop valuable advocacy skills and knowledge of children’s rights and we offer specialist training and resources to prepare for you for the role. You will be joining a team that provides quality support to young people in a friendly and supportive environment.
Our volunteer team is integral to our service and we could not provide the service we do without them, particularly in terms of the support we offer to homeless children.
We believe this role will be of particular interest to anyone looking to develop a career involving giving advice, advocacy, children’s and human rights, legal work, social work or youth work; or for professionals in those fields who want to use their experience to support the work of a children’s charity.
We would be grateful if you could tell us how you meet the person specification in your supporting statement as we can only take forward applications that clearly demonstrate they meet it. Please also confirm that you are in a position to volunteer 1 day a week for a year.
Deadline: 23rd February 2026 - Interviews: Throughout February and March
All posts are subjected to an Enhanced Disclosure and Barring Service check and successful candidates will not be able to work unsupervised with children or young people until the completion of this process.
Coram is an equal opportunities employer and welcomes applications from all sections of the community.
We ask that recruitment agencies do not contact us in relation to this position.
We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that funds are not diverted from the children and young people we help
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
We are recruiting for Volunteers to to join our team in the National Domestic Abuse Helpline Team.
Job Title: National Domestic Abuse Helpline Volunteers
Location: Homeworking
Salary: Voluntary role and therefore Salary not applicable
Contract type: Voluntary
Hours: 3-4 hours per week. (We are currently looking for candidates who can support us for shifts between 10am-10pm. Any day, Monday – Friday and 10am-6pm Saturday & Sunday)
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Helpline Volunteer to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
We are looking for volunteers to ensure those who contact us are provided with a safe, supportive and welcoming service as well as providing trauma-informed emotional support to women who are experiencing domestic abuse and other forms of violence against women and girls (VAWG). You will also aid survivors in their understanding the dynamics of domestic abuse and the different forms it takes.
For further information on the key accountabilites for this volunteering role, please see our job profile document.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 2nd March 2026
Interview Dates: From Monday 30th March 2026 to Thursday 9th April 2026 (online)
Induction dates:Monday 11th May 2026 – Friday 15th May 2026 inclusive 9.30am-4.30pm (online) (Please note that you would need to be availble for these dates)
The client requests no contact from agencies or media sales.