Cash transfer operations manager volunteer roles
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We're looking for volunteers to assist with the day to day running of our shops located across north east Essex. Volunteer vacancies are available in various shop locations.
Duties of the role include the following:
(Note - Not all the tasks apply to every shop and will be dependent on which shop; type of tasks required for that area and your level of experience)
- Customer service
- Operating till & cash handling
- Signing customers up to Gift Aid scheme & inputting gift aid data if required
- Preparing donated goods for sale
- Ensuring recyclable goods are put in appropriate place
- Pricing as outlined by the shop manager
- Display and merchandising (may include transferring items from one display to another)
- Stock control
- Sorting donated goods (this may include lifting or moving moderately heavy items such as sacks of donated clothes or boxes containing books in some areas)
- Light cleaning duties and using an iron or steamer to press donated clothes
For coffee shops only:
- Operating coffee machines, serving customers and clearing and wiping down tables
- Ensure good food hygiene, health and safety and fire regulations are adhered to at all times
Training & supervision
- All required training, including till operation, gift aid and health & safety will be provided.
- For coffee shops you will be required to undertake online food hygiene training courses.
Knowledge & experience required
- Some customer service experience would be advantageous
- Ability to remain calm while listening to a customer complaint
- Ability to handle cash
- Excellent communication skills
- Previous experience of working or volunteering in a retail environment desirable
- Ability to use electronic tills and devices
- Friendly and approachable manner
Personal attributes
- Passionate about St Helena
- Attention to detail
- Comfortable handling cash
- Excellent communication skills
- Personable and approachable
- Reliable, trustworthy and flexible to meet the demands of the business
- Team player with a friendly outlook
About us
My Life Films is an award-winning charity that uses film and TV to enrich and support the lives of people living with dementia and their carers. My Life TV is our specialist on-demand streaming service, specifically designed to meet the cognitive needs of people living with dementia, for use within care settings and at home.
My Life TV is carefully curated to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care.
Our high-quality content includes interactive shows like quizzes, singalongs, drawing and chair yoga; calming content, including animal and nature programmes and slow TV; a wide range of reminiscence programmes, from the 1960s onwards, and much more.
Since launching in 2021 we work with highly respected content partners, as well as producing our own programming, in partnership with trusted organisations in the dementia care field, and more widely. The Alzheimer’s Society, BFI, Royal Parks, Museum of Brands, BBC Archive and National Trust are just some of the partners we are proud to work with.
We have ambitious plans to scale up its use, so we can reach and support as many people living with dementia as possible.
About the role
Stepping in at the helm of a well-established Board, and working closely with the highly experienced Executive Director, our new Chair will lead My Life Films through its next phase of growth and impact.
The new Chair will review and reinvigorate the charity’s governance, ideally including a board audit, as well as challenging and interrogating the group’s strategic plan.
This role will suit potential candidates who are ready to step-up to chair a not for profit organisation. This means they are likely to bring current or previous board experience as a non-executive or trustee. Candidates may have experience in the care sector, health sector, charity or foundation, possibly an organisation involved in supporting people living with dementia. This experience could enable candidates to draw on networks in the care, health, charity, voluntary sectors, social enterprise or foundation. It will be important that the new Chair can demonstrate a personal passion and commitment to improving the lives of people living with dementia.
The Chair will also help guide the Executive in optimising the existing model, developing new opportunities by helping expand networks and making introductions when necessary. They will act as a critical friend to Executive Director, coaching and challenging as required and providing leadership and strategic direction to the Board.
They will hold the organisation to the highest ethical standards, ensuring compliance with all regulatory requirements and that My Life Films is run in the best interests of its stakeholders.
The Board of Trustees is the governing body of the charity and is collectively responsible for its success. All trustees must take decisions in the interests of the charity.
My Life Films has a trading subsidiary – MLF Productions Limited – and it is expected that the Chair of My Life Films will also Chair the trading company.
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Selection Criteria
When applying, we ask candidates to highlight any areas of expertise they can bring in the areas identified below.
• Skills and Experience –
Governance / leadership
• Any experience of operating at Board level in the voluntary, public or private sector preferably with a knowledge of the Social Care sector.
• Understanding of good charity governance, including trustees’ legal duties, financial oversight and risk management.
• Experience of chairing effective meetings and facilitating inclusive, robust discussion and decision-making Experience of fundraising, advocacy, campaigning, or working with regulators, commissioners or major funders.
Strategy and finance
• Ability to think strategically, interrogate complex information and focus the Board on priorities, impact and long-term sustainability.
• Strong financial literacy and ability to scrutinize budgets, management accounts and risk registers (not necessarily as a finance professional).
People leadership
• Track record of leading senior individuals or teams; able to coach, support and hold to account a CEO
How to Apply
If you are interested in the role, Maana Ruia a trustee with My Life Films and a member of Enter The Boardroom Community would be happy to fix up a time to talk to you.
Please submit your application to Julian Freeston The application should comprise a Cover Letter detailing your suitability and desire for the role (no more than two pages) and an up-to-date CV (no more than four pages).
The application deadline is 5pm, 29th May 2026
If you are interested in the role, Maana Ruia a trustee with My Life Films and a member of Enter The Boardroom Community would be happy to fix up a time to talk to you. Please get in touch via Details can be found on the website.
The client requests no contact from agencies or media sales.

