Charitable trusts fundraising officer volunteer roles

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.​Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.

We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:

• Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
• Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
• Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
• Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.

About Alopecia UK

Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.

We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.

​Alopecia UK Trustee Board

The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.

The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.

Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
 

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.
 

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with financial qualifications and experience, ideally including charity finance and fundraising, who will support the Finance and Risk Subcommittee. This includes overseeing budgets, monitoring financial performance, reviewing financial and operational risks, and providing assurance on internal control systems to support financial decision-making.

Trustees will play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities and a platform for migrant-led cultural exchange. 

For more information please see our trustee recruitment pack. 

Bromley Arts Trust CIO Opportunity to join the Board of Trustees

Ready for a challenge? Good team player? Good at seeing the bigger picture ?

Consider joining our small Board of Trustees. The Board of Bromley Arts Trust is eager to expand the number of trustees and is looking for enthusiastic individuals with special skills and wide-ranging experience to enjoy finding solutions. Whether you are an experienced Trustee or are considering becoming one, we would like to hear from you.

If you have the time (estimated to average 2 to 3 days per month) to undertake this exciting role do complete the application pack and send this with your CV and covering letter to the Business Manager at Bromley Arts Trust.

Trustee vacancy: UK Bangladesh Education Trust (UKBET)

Founded in 1993, the UK Bangladesh Education Trust [UKBET], a UK registered charity and international NGO registered in Bangladesh, is looking for one or two new dynamic trustees to join our board, supporting the charity’s mission to help end child labour in Bangladesh.  

Our Doorstep Learning Programme engages and supports child domestic workers (95% girls) and their families. Trained and supported community teachers provide three individual or small group literacy, numeracy and life skills sessions for these working children as well as signposting for their families. A key aim is to support the children’s progression out of child labour to school or, for older children to vocational training. UKBET’s Family Futures microgrants address the root causes of child labour – family poverty.  Parents can use these grants to start or continue small businesses to increase their family income, removing the need to send their children to work and enabling them to join school or, for older working children, vocational training.

Our work is funded through charitable donations, fundraising and grants.

The UK Board of Trustees set the direction for the charity and support the work of the Executive Director and his team who also benefit from an Advisory Group based in Sylhet, Bangladesh.  We meet on line three or four times a year, and as needed, plus try to have an annual in person away day meeting. There are currently four experienced Trustees with a range of expertise across finance, income generation and education. We are seeking one or two new Trustees to join us, ideally leading in one or more of the following areas:

· Organisational efficiency to assume the role of Secretary

· Knowledge and connections to build interest and financial support from Bangladesh and/or the British Bangladeshi community

· Skills and expertise in social media and comms.

For more details on the role, please see the supporting Background information and JD.

To apply, please send your CV with a covering email outlining how you meet the JD criteria and telling us about any special areas of expertise and interest you could bring to the role.

Become a Trustee at Dougie Mac Hospice. Help shape the future of palliative and end-of-life care in Staffordshire. We’re seeking committed individuals who share our CARE values to support strong governance and help guide our all-age hospice serving our local community.

What will you be doing?

The Board requires a broad mix of skill, experience and attributes to achieve the efficient and effective governance of the organisation. Trustees need the knowledge, experience, aptitude and commitment to make a significant contribution to the Board. The hospice’s governing document allows for 6 – 15 trustees at any one time. We are committed to building a diverse Board that reflects the community we serve.

The voting members of the Board are responsible for the governance of the organisation. They must ensure that it operates in a manner that:

• Enables it to fulfil the objectives set out in the governing document
• Utilises assets and resources for charitable purposes in line with the governing document
• Gives due attention to charitable and company law
• Adheres to the organisation’s philosophy and values
• Upholds the reputation of the organisation.

Trustees must always act in the best interests of Dougie Mac, working together to put patients, families and the wider community at the heart of every decision. This is a voluntary role and Trustees cannot pursue their own professional and business interests, to personally benefit from their position.

As a Trustee of Dougie Mac, you will play a key role in ensuring the hospice is well-governed, financially resilient and able to meet the needs of our community now and in the future. Trustees collectively:

• Provide strategic leadership and help shape organisational priorities.
• Ensure our resources are used effectively and in line with charitable objectives.
• Oversee organisational performance, risk management and financial sustainability.
• Support and challenge the Executive Team to deliver high-quality care.
• Uphold our values and safeguard the reputation of the hospice.
• Act as ambassadors for Dougie Mac in the community and within their networks.

This is a voluntary role that requires integrity, sound judgement, teamwork and a genuine commitment to supporting excellent hospice care.

�� Who Are We Looking For?

We welcome applications from people with diverse backgrounds, skills and lived experiences. You do not need previous trustee experience — just the right mindset, values and ability to contribute at Board level.

We are particularly interested in hearing from individuals with experience in:

• Senior leadership or board-level decision-making
• Strategy, governance or risk management
• Healthcare, palliative care or wider public sector services
• Finance, investment or commercial management
• HR, workforce, organisational development or culture
• Digital, data or information governance
• Community engagement, fundraising or voluntary sector work

Above all, you should bring curiosity, integrity, compassion, and the confidence to both support and constructively challenge.

⏰ Time Commitment

Trustees are expected to attend:

• 4 Board Meetings per year
• 2–4 Committee or Trading Board meetings
• The AGM
• The Annual Trustee Away Day

Additional preparation time and occasional hospice events are also expected.
Out-of-pocket expenses will be reimbursed.

What are we looking for?

We welcome applications from people with diverse backgrounds, skills and lived experiences. You do not need previous trustee experience — just the right mindset, values and ability to contribute at Board level.

We are particularly interested in hearing from individuals with experience in:

• Senior leadership or board-level decision-making
• Strategy, governance or risk management
• Healthcare, palliative care or wider public sector services
• Finance, investment or commercial management
• HR, workforce, organisational development or culture
• Digital, data or information governance
• Community engagement, fundraising or voluntary sector work

Above all, you should bring curiosity, integrity, compassion, and the confidence to both support and constructively challenge.

What difference will you make?

Why Join Dougie Mac?

As a Trustee, you will:

• Make a real, lasting difference to local families at the most difficult times in their lives.
• Help shape services across a unique all-age hospice.
• Join a values-driven Board that works collaboratively and respectfully.
• Become part of a warm, passionate, community-centred organisation.

Before you apply

• If you have any questions or would like an Application Pack, please email

Settled is recruiting new trustees to join its Board and support EU citizens and Ukrainian refugees to access their rights in the UK. This is a voluntary role, open to first-time trustees and those with board experience. We are particularly interested in skills relating to finance, fundraising, governance, or equity, diversity and inclusion, as well as lived experience. Meetings are mainly online, with one in-person away day per year. Closing date: 5pm, Monday 2 February 2026.

Become a Trustee of Young Citizens and help light the spark of active citizenship for children and young people 

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Trustee. 

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and the National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year. 

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education. 

Role Snapshot 

• Shape Young Citizens’ strategic direction and monitor performance 
• Ensure compliance with charity law and our governing document 
• Safeguard the charity’s values, reputation, and financial integrity 
• Oversee effective use of resources and long-term sustainability 
• Support and advise the CEO, ensuring delivery against agreed objectives 
• Act as an ambassador, promoting Young Citizens and building relationships with partners, funders, and supporters 

Why join as a Young Citizens Trustee? 

Being a Young Citizens trustee is a strategic and deeply rewarding opportunity. You will: 

• Help steer a national charity at a pivotal moment for citizenship education and democracy 
• Collaborate with fellow trustees bringing expertise in education, law, finance, communications, governance, and public affairs 
• See our impact first-hand by attending key events such as programme launches and the National Finals of our competitions 
• Support a small but highly skilled staff team (around 13 colleagues across the UK) and a network of 1500+ professional volunteers 
• Contribute to decisions on resource investment, digital development, programme growth, and deepening impact 

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society. 

What We Are Looking For 

We’re seeking two trustees who can help Young Citizens expand our reach, influence, and financial resilience. You don’t need prior trustee experience, we provide a full induction, safeguarding training, and ongoing support.

We’re especially interested in those with expertise in one or more of the following areas: 

• Citizenship teaching or school leadership – understanding how schools work and how to embed civic learning and active citizenship across the curriculum. 
• Marketing, communications and influencing – building brands, running campaigns, shifting perceptions and engaging educators, young people and supporters. 
• Business growth, strategic partnerships and business development – scaling organisations, securing strategic partnerships and growing mission-aligned income streams. 
• Digital transformation or innovation – using digital tools, products or platforms to grow impact. 
• Fundraising and income generation – philanthropy, trusts and foundations, corporate fundraising or individual giving. 

We continue to welcome applications from those experienced in leadership, public service, law, finance, policy or youth engagement.

If you’re ready to help steer a national charity at a pivotal moment for citizenship education, influence strategy and strengthen UK democracy through education, we’d love to hear from you!

Role Requirements 

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year at our St Paul's office (usually weekday evenings), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance.

To learn more about the role and the application process, please refer to the job pack for full details. 

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with experience in immigration, integration or social impact research, ideally with an academic background. They will help guide Migrateful’s approach to measuring and strengthening impact. This includes ensuring evidence is used to inform learning, organisational growth, fundraising and policy influence, and contributing to the Impact Development Working Group.

Trustees will play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities and a platform for migrant-led cultural exchange.

For more information please see our trustee recruitment pack. 

We are looking for pro-active, enthusiastic and motivated young professionals to join our board - you can help lead the strategic development of one of Dundee’s most promising and dynamic charities!

We would particularly welcome applications from candidates who are young people with lived experience of mental health and wellbeing challenges.

THE DETAILS

Feeling Strong is an exciting Dundee-based charity with the ambition to improve the lives of young people living with mental health and wellbeing challenges by fostering the skills, confidence and aspirations they need to flourish. Our services are designed by young people, delivered by young people for the benefit of young people, and we believe that this youth-led/peer-led approach is our biggest asset in tackling issues around mental health and wellbeing. We support stable recovery journeys for young people, lead campaigns to tackle societal issues, develop quality resources based on our own research, and tackle the disparity they face in unemployment, underemployment and accessing opportunities like further and higher education.

YOUR COMMITMENT

Whilst the Trustee Board meets for formal meetings 6 times a year, successful candidates will be expected to contribute to the organisation more widely, taking part in fundraisers, external events, strategic planning and advising the staff team when needed. The average contribution expected of Trustees is around one - two hours per month.

Work-related travel costs will be reimbursed.

APPLYING

Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:

• Governance and previous board experience

• Business development and trading income generation

• Human resources

• Lived experience of mental health and wellbeing challenges

• Financial background

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.

We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.

Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.

The role  

We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential. 

We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.

We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.

This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.

We look forward to hearing from you! 

What is Trafford Centre Foundation:

Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of  Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.

The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.

Trafford Centre Foundation’s current funding priorities are for local good causes relating to:

· Education

· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.

· The advancement of citizenship or community development.

· The advancement of environmental protection or improvement.

Background:

· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.

· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.

Role Purpose:

Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of  Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.

You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.

By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level. 

Key Responsibilities:

The role includes a variety of tasks including the following:

• Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.

· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.

· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements

Who are we looking for?

Person Specification:

• Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
• Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
• Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.

· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.

· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.

• Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
• Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.

 What difference will you make?

Strategic Leadership

• Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
• Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
• Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
• Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.

· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.

· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.

· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.

 Stakeholder Engagement

• Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
• Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
• Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
• Participate in Board evaluations, training, and appraisals, undertaking any identified development.
• Serve a term of up to three years (renewable once subject to review).