OPERATIONAL SUPPORT VOLUNTEER
First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.
Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship
WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)
- On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
- Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
- Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
- Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.
WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)
- Approachable, friendly and able to communicate effectively with a variety of people Required
- Proactive approach to providing practical support to various teams Required
- Passionate about ensuring volunteers always have a positive experience Required
- Basic computer literacy Required
- Willingness to be adaptable, flexible and to travel as needed Desirable
- Basic awareness of first aid if attending events Desirable
WHAT YOU WILL GET FROM THIS ROLE
- Pride from playing a key part in enabling us to care for the community.
- Personal satisfaction from seeing the positive impact your efforts make.
- Opportunities to meet and build relationships with new people/
- Ongoing support and guidance.
To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.
The closing date for this advert is 08/05/2026
Interview date, time and location to be advised
To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.
Training date, time and location to be advised
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Health in the Margins C.I.C. is a newly established UK Community Interest Company. We centre the voices, values and healing traditions of frontline communities- those most affected by health inequalities.
We do this through:
- community-led research & education
- co-designed health programmes and evaluation
- policy and advocacy work
Founded in September 2025, we are in our first year. We are currently building partnerships and securing funding, with plans to increase programme delivery in 2026.
Our Mission: Striving towards epistemic justice, our mission is to centre the voices, values and healing traditions of frontline communities towards the goal of advancing health equity.
The Opportunity
We are looking for a new non-executive director to join our board and help guide the organisation as we grow.
As a small, founder-led organisation, we need someone who can offer strategic thinking, support strong and ethical governance, and help us build a sustainable foundation while staying true to our values and accountable to community.
This is an opportunity to shape an organisation from an early stage and contribute to work focused on health justice. We are looking for someone who is not only skilled, but also personally committed to this work and willing to engage thoughtfully with the communities we come from and work with.
Who we are looking for
We are interested in someone who is passionate about tackling health inequity and motivated to contribute to grassroots, community-led work. We are recruiting 1 or 2 new directors. As we are newly established, experience in one or more of the following would be helpful:
- Strategic thinking aligned with our mission
- Governance (for example as a trustee or director of a charity or CIC) to help us with activities such as updating our bye-laws
- Fundraising (especially with trusts and foundations)
- Developing sustainable income or partnerships
- Finance, risk or organisational sustainability
- Supporting early-stage or growing organisations
We are committed to ensuring our board reflects the communities most affected by health inequalities. We strongly encourage applications from people with lived experience of these issues, including (but not limited to) those from Global Majority communities, disabled people, people with long-term health conditions, migrants, and LGBTQIA+ communities.
We value knowledge gained through community work, lived experience, and informal leadership.
We recognise that this experience often brings valuable insight into systems, access, and equity that is not always captured through formal professional routes.
We are also keen to hear from people who may not have extensive formal board experience, but who have:
- Held responsibility in community, voluntary or informal leadership roles
- Worked closely with marginalised communities
- Contributed to decision-making in grassroots or movement spaces
What matters most to us is not a specific career path, but the ability to engage seriously with governance, bring thoughtful perspective, and contribute to an organisation that is still being shaped.
What You Will Do
You will be part of a small grassroots team that is committed to closing the health gaps in our communities. In this role, you will:
- Provide strategic guidance and oversight
- Help ensure strong governance and accountability
- Support our fundraising approach and sustainability
- Contribute to risk management and sustainability planning
- Act as an ambassador for the organisation
- Attend quarterly board meetings (online)
Time commitment: Approximately 4–6 hours per month.
This is a voluntary (unpaid) role.
What You Will Gain
- The chance to shape a new organisation from the ground up
- The chance to contribute to transformative work in global health equity
- The opportunity to support meaningful, community-led work on health
Person Specification
We are looking for someone who:
- Understands governance responsibilities
- Can offer constructive challenge and independent thinking
- Shares our commitment to equity and community leadership
- Works collaboratively and respectfully
- Can commit reliably to board activities
We are particularly keen to strengthen the independence of our board and welcome applicants who are not connected personally or professionally to the current directors.
How to Apply
Please send:
- A short statement (maximum 1 page or up to 5 minutes audio/video) outlining:
- Your governance experience
- Why you’re interested in Health in the Margins
- What you would bring to the role
- A CV or a short summary of your relevant experience (this can include unpaid or community-based work)
Deadline: Monday 18 May 2026 (end of day)
We will invite shortlisted candidates to an informal online conversation.
If you would like to discuss the role before applying or need a different format to apply, please contact us.
We will review applications on a rolling basis and may close early if we find a suitable candidate.
The client requests no contact from agencies or media sales.