Charity coordinator volunteer roles

Gift of Friendship Programme Volunteer Befriender  

Background

Age UK Croydon has received a generous donation from The Julia Rausing Trust as part of its wider partnership with Age UK, the national charity, to help fund its crucial friendship services that support older people in the local area.

This ‘Gift of Friendship’ from the Trust aims to help older people experiencing loneliness and isolation. Loneliness often stems from factors like bereavement, living alone and declining health. Loss of mobility or senses can leave many older people feeling disconnected, while financial worries can increase existing feelings of isolation. This can have serious consequences, undermining resilience and increasing risk of physical and mental illness.

Volunteers Befrienders are offering support and company to people who may need that extra confidence to attend a local activity in Croydon. You could accompany someone to a local lunch group or activity or even just going with them to a park for a nice walk. They build relationships in the process, which enable meaningful conversations and help to identify support needs and other services and activities that will help maintain their clients’ mental health. A key aim of the role is to support people with achieving their goals to live a happier life, accompany them, and build their confidence back to get out into the community and feel more independent.

Commitment 

Minimum of 6 months from start of the GoF Befriending match, includes:

· 30-minute informal interview.

· Willing to undertake an enhanced DBS check.

· 1-hour core induction.

· Mandatory training sessions.

· Up to 1-2 hours a week engagement with your befriendee

· Weekly accurate records of interactions with your befriendee

· Regular check-in calls with Befriending Coordinator

Purpose of Role

Staff will assess the client and you will be given their profile and a support plan. Core tasks will include:

· Weekly companionship contact in person.

· Encouraging and accompanying to visits to other social events and activities in the local area e.g., a walk, GP, an IT class.

· Spotting additional needs and identifying services and activities to address these.

· Submitting a weekly report on the contact to include contact type, signposting and any concerns.

Support Provided 

• Full remote training and induction provided.
• We will complete the Disclosure and Barring Service (DBS) application with you.
• Supervision and direct contact with the Befriending

Co-ordinator/Manager.

· Join and participate in peer support groups and meet other volunteers to share experiences and good practice.

Skills and attributes Required

· Good communication with a friendly approachable manner

· Solution focused.

· Comfortable working alone.

· Good record keeping.

· Good listening skills

· Reliable and committed to do at least 1 visit a week for the committed period.

· Applicants must be over the age of 18.

· Basic IT skills may be required depending on client’s needs.

Benefits

· Learn new skills.

· Enhance career prospects.

· Meet people.

· Make a difference.

· Gain confidence

· Travel expenses and hot drinks reimbursed

· Social and celebration events

· Exclusive invites to join and support community projects

The purpose of the role is to design and facilitate gardening activities at our community allotment with refugees and people seeking asylum, alongside our other gardening volunteers.

The role includes:

• planning and facilitating seasonal gardening activities with small groups
• supporting participants to bring their own ideas, work independently or lead their own activities where appropriate, providing support and guidance as needed
• fostering a positive culture of support and community
• raising any safeguarding or support concerns with our People Support Team
• setting up/packing down around sessions, generally contributing to the smooth running of sessions
• maintaining tools
• contributing to overall running of the charity (attending monthly online meetings, taking on organisational tasks)
• maintaining participant confidentiality
• attending training sessions as needed

At the garden we run gardening, art and craft activities. Through these sessions we maintain our beautiful community garden, grow and harvest vegetable/fruit crops and create wildlife and social areas. We always try to make sure there are a range of activities to choose from to fit with a range of energy/ability levels. All new ideas for activities to do at the garden are welcome!

Our sessions are on Tuesday mornings and afternoons and Friday mornings

Gardening expertise is not necessary for this role, although it is always very welcome.

As this is an on site role we will consider applicant who are based in Greater Manchester,UK. 

WHO WE ARE

Westmill Sustainable Energy Trust (WeSET) is a registered charity established by members of the Westmill Wind Farm and Solar Co-operatives. WeSET promotes sustainable energy deployment and education, primarily within a 25-mile radius of the Westmill Wind Farm and Solar Park, near the village of Watchfield, between Swindon and Oxford.

The Wind Farm at Westmill has been operating for nearly twenty years now, with five turbines that produce enough electricity to power about 2,800 homes. The Solar Park sits beside the turbines and produces electricity for about 1,600 homes.

Both projects are community-owned. In fact, the solar park was the first community-owned of its kind in the UK, and at its inception it was thought to be the UK’s first and the world’s largest co-operatively run, community-owned solar installation. Country Living has called Westmill one of the "6 most impressive solar farms around the world" to visit. 

Westmill is the only place in southern England where people can see wind and solar power in action on the same site. 

WHAT WE DO

One of the main ways in which WeSET connects with others is by giving tours of Westmill, where we welcome groups -  large and small - consisting of members of the public, plus community groups, primary school classes and university students. Additionally, on occasion, we also welcome planners, civil servants, councillors and others involved in making decisions about renewable energy.

THE OPPORTUNITY

We are looking for enthusiastic individuals to join our team of volunteers at WeSET to help guide people around the Westmill site. If you are passionate about sustainable energy and a low-carbon future, and are eager to share your interest with others, then we'd love to hear from you.

As a WeSET volunteer tour guide you will interact with our visitors, telling the story of how the Westmill Wind Farm & Solar Park was created, describing how our turbines were installed and how they operate, and detailing the installation and energy generation of over twenty-thousand solar panels. You would be trained and guided on the tour content and its delivery.

On some occasions, you will be working alone in welcoming and leading groups at Westmill, and on other occasions you may be working alongside other guides.

You may also prefer to work as 'guide support' which is another volunteering role available that provides practical help to our guides during the tours.

Our team of volunteers is a small but friendly group of individuals who enjoy an engaging experience, not only through tours, but also through some internal social events that WeSET arranges.

WHO WE ARE LOOKING FOR

If you already have knowledge of renewables then this would be useful. But it is by no means essential as we can introduce you! Either way, we would run you through some training and shadowing sessions to bring you up to speed.

Experience of work in a public-facing role would also be useful, but is not crucial as you will be guided on the rudiments by our existing guides, with continuing, ongoing support from WeSET's Visits Coordinator.

It's important to say that this opportunity may only suitable for people who live in north-east Wiltshire, south-east Gloucestershire, north-east Wiltshire and north-west Berkshire, as we are looking for people who can easily and quickly travel to the Westmill site. We can offer reimbursement for any travel expenses, usually within a 15-mile radius of Westmill, and this can be discussed in advance of any volunteering.

If you have a happy, friendly demeanour, with a genuine passion for sustainability, then this could be a great opportunity to share that passion and meet other like-minded people at the same time!

If you would like to help lead visitors around Westmill, while helping to promote clean green energy, then please contact us, detailing a little about you, where you are based, your background and any relevant experience.

About WE Care Home Improvements

WE Care Home Improvements is a local, independent, and award-winning home improvement agency. Our mission is to enable more older and disabled people, those on low incomes, and other vulnerable people, to get the support they can trust to live independently in the home of their choice. We are also not-for-profit. Any money generated goes back into the organisation to support our clients and help vulnerable people pay for essential works that they couldn't afford themselves.

The impact of poor housing on health and well-being is well documented. It results in significant medical need, particularly for older people and is a contributory factor to a number of health conditions. The costs to the NHS are also very significant particularly around cold and damp homes and risks of falling. Falls are the largest cause of emergency hospital admissions for older people and are a major precipitant of people moving to long term nursing or residential care.

Our vision is that all homes enable safety and wellbeing. We deliver this mission by being a values-based organisation. We work in a collaborative way and value all our colleague’s individual skills, experience, and knowledge. We also understand how important it is to support each other in order to deliver the best outcomes for clients. And we have flexible working arrangements to help ensure that our colleagues can maintain a good work/life balance.

Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:

· We are experts

· We are resourceful

· We are caring

· We act with integrity

We provide home improvement services and products to increase independence, comfort, and mobility in the home. We support everyone aged over 60, as well as people of all ages who have a disability, are on a low income or coming out of hospital. Our support includes specialist advice on home adaptations and accessible bathrooms.

We also provide home improvement and repair services in the Bristol, Bath and Northeast Somerset, North Somerset, Gloucestershire, and South Gloucestershire areas. We provide help for individuals that are leaving hospital and completing minor repairs such as fixing a leaking tap. 

About the Making Space project

​​As the name suggest, our innovative Making Space service helps people with hoarding tendencies make space in their homes. This project was developed in partnership with the Psychology Department of Bath University and is funded by Bristol City Council. Compulsive hoarding is a hidden issue and can severely impact on people’s quality of life preventing them from living safely and comfortably in their homes. Hoarding is also associated with shame and people can be reluctant to work with support services.

We offer comprehensive training to our volunteers to help them build the trust of the clients they work with and develop a more complex understanding of an individual’s life experiences (often traumas) that lead to accumulating possessions. 

Since Covid our service has experienced unprecedented demand, and we are urgently recruiting for more volunteers in the Bristol area. We are looking for committed, enthusiastic and passionate volunteers who, after training, will help empower clients to manage their clutter. We adopt a therapeutic and patient approach with everyone we work supporting them to make their homes safe and comfortable. 

To get an insight into the lives of people with hoarding difficulties, click the link to watch this video.

​​What will you be doing and how often?

​Volunteering for our Making Space project is a unique opportunity to make a difference. Not only will you be helping people struggling with hoarding make more space in their homes, but you’ll build up a supportive and trusting relationship with them helping to overcome the stigma associated with the condition:

• Empower clients to understand why they gather possessions and why they find it challenging to let go of them.
• Build a therapeutic relationship with the client and together form a plan for clearing areas of the house and organising their possessions.
• Coordinate the clearance of the client’s items; ensuring they have consented to which items are being cleared and agreed to how they are being distributed (i.e. charity shop, recycled etc.).
• The role involves working on a 1-2-1 basis with your client in their home and often alongside a Making Space Caseworker. We will apply for an enhanced-DBS check, and you need to provide us with details of two referees who will be asked to complete a detailed reference for you. 
• The length of a visit is flexible, usually 2hrs every 7-14 days with a client.
• We will review how things are going with your client every 6-9 visits.
• Volunteers will work in liaison with Caseworkers and our Volunteer Coordinator, with mutual support from other Making Space volunteers.

Personal qualities

• ​​A passion for supporting vulnerable people with complex needs.
• ​Have a warm, empathetic and non-judgemental manner.
• ​The ability to accurately record your visits, have access to email and demonstrate basic computer skills.
• ​Good listener and patient and reliable.
• ​Have confidence to support people with complex needs on a 1-2-1 basis in what can be a challenging environment.
• ​​Have access to a car, bike or able to travel on public transport (all travel expenses will be covered). 

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.