Child protection volunteer roles

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 124 (Hereford City) Squadron, Suvla Barracks Army Reserve Centre, Harold Street, Hereford, Herefordshire, HR1 2QX
• 1002 (Ross-on-Wye) Squadron, Alton Lane, Ross on Wye, Herefordshire, HR9 5NB 
• 151 (Leominster) Squadron, 115 Bridge Street, Leominster, Herefordshire, HR6 8DZ

Do you want to help the youth of today become the lifesavers of tomorrow? We're on a mission to teach young people across the country how to save lives. It's a chance for them to learn important first aid skills in a fun, friendly, and safe environment. 

St John is one of the largest youth organisations in the country and many of our young volunteers go onto careers in health and/or social care.

Being a youth volunteer helps young people develop skills and confidence that go on to help them with further education and university applications. To do this we need dedicated and enthusiastic youth helpers. Do you have 2 hours in an evening, once a week during school term times to join our fun loving youth team supporting and developing our young inspirational volunteers? No matter what your interests: Crafting, Singing/Dancing, History, Science or caring for people/animals, we welcome you to join us. 

Full training is provided. This is a great opportunity to develop your own skills, knowledge and build on your CV. All whilst having fun, making friends and supporting your community. 

Our Badger are children aged 5-10 years of age and the Cadets are 11 – 17

If you’d like to know more about volunteering or would just like to chat to someone who does, get in touch. 

As a youth helper there is a requirement for you to attend weekly meetings, at least 2 per month, during term time. 

Must be able to attend meetings and attend courses when they become available. Must be able to drive

Complete any mandatory training required for role: Introduction to Safeguarding Level 1 GDPR Youth Helper Induction Workbook Safeguarding level 2

The closing date for this advert will be 03/04/2026

Interview - dates and time, locations to be advised

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 223 (Halesowen) Squadron, 27 King Street, Halesowen, West Midlands, B63 3SU 
• 347 (Dudley) Squadron, Army Reserve Centre, 5 Vicar Street, King Street, Dudley, West Midlands, DY2 8RH 
• 451 (Stourbridge) Squadron, Army Reserve Centre, Old Swinford Road, Stourbridge, West Midlands, DY8 2LQ 
• 2488 (Kingswinford) Squadron, Rear of Kingswinford Health Centre car park, off Standhills Road, Kingswinford, West Midlands DY6 8DN 

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 24 (Market Drayton) Squadron, Hedley Way, Buntingsdale, Market Drayton, Shropshire, TF9 2HA
• 28 (Shawbury) Squadron, RAF Shawbury, Shrewsbury, Shropshire, SY4 4HL
• 79 (Whitchurch) Squadron, Old Drill Hall, Mill Street, Whitchurch, Shropshire, SY13 1SE
• 1165 (Oswestry) Squadron, Drill Hall, Willow Street, Oswestry, Shropshire, SY11 1AL
• 1119 (Shrewsbury) Squadron, Bligny House Army Reserve Centre, Copthorne Road, Shrewsbury, Shropshire, SY3 8LZ

Do you want to help the youth of today become the lifesavers of tomorrow? We're on a mission to teach young people across the country how to save lives. It's a chance for them to learn important first aid skills in a fun, friendly, and safe environment. 

St John is one of the largest youth organisations in the country and many of our young volunteers go onto careers in health and/or social care.

Being a youth volunteer helps young people develop skills and confidence that go on to help them with further education and university applications. To do this we need dedicated and enthusiastic youth helpers. Do you have 2 hours in an evening, once a week during school term times to join our fun loving youth team supporting and developing our young inspirational volunteers? No matter what your interests: Crafting, Singing/Dancing, History, Science or caring for people/animals, we welcome you to join us. 

Full training is provided. This is a great opportunity to develop your own skills, knowledge and build on your CV. All whilst having fun, making friends and supporting your community. 

Our Badger are children aged 5-10 years of age and the Cadets are 11 – 17

If you’d like to know more about volunteering or would just like to chat to someone who does, get in touch. 

As a youth helper there is a requirement for you to attend weekly meetings, at least 2 per month, during term time. 

Must be able to attend meetings and attend courses when they become available. Complete any mandatory training required for role: Introduction to Safeguarding Level 1 GDPR Youth Helper Induction Workbook Safeguarding level 2

The closing date for this advert will be 03/04/2026

Interview - dates and time, locations to be advised

Do you want to help the youth of today become the lifesavers of tomorrow? We're on a mission to teach young people across the country how to save lives. It's a chance for them to learn important first aid skills in a fun, friendly, and safe environment. 

St John is one of the largest youth organisations in the country and many of our young volunteers go onto careers in health and/or social care.

Being a youth volunteer helps young people develop skills and confidence that go on to help them with further education and university applications. To do this we need dedicated and enthusiastic youth helpers. Do you have 2 hours in an evening, once a week during school term times to join our fun loving youth team supporting and developing our young inspirational volunteers? No matter what your interests: Crafting, Singing/Dancing, History, Science or caring for people/animals, we welcome you to join us. 

Full training is provided. This is a great opportunity to develop your own skills, knowledge and build on your CV. All whilst having fun, making friends and supporting your community. 

Our Badger are children aged 5-10 years of age and the Cadets are 11 – 17

If you’d like to know more about volunteering or would just like to chat to someone who does, get in touch. 

As a youth helper there is a requirement for you to attend weekly meetings, at least 2 per month, during term time. 

Complete any mandatory training required for role: Introduction to Safeguarding Level 1 GDPR Youth Helper Induction Workbook Safeguarding level 2. Must be able to drive

The closing date for this advert will be 03/04/2026

Interview - dates and time, locations to be advised

Do you want to help the youth of today become the lifesavers of tomorrow? We're on a mission to teach young people across the country how to save lives. It's a chance for them to learn important first aid skills in a fun, friendly, and safe environment. 

St John is one of the largest youth organisations in the country and many of our young volunteers go onto careers in health and/or social care.

Being a youth volunteer helps young people develop skills and confidence that go on to help them with further education and university applications. To do this we need dedicated and enthusiastic youth helpers. Do you have 2 hours in an evening, once a week during school term times to join our fun loving youth team supporting and developing our young inspirational volunteers? No matter what your interests: Crafting, Singing/Dancing, History, Science or caring for people/animals, we welcome you to join us. 

Full training is provided. This is a great opportunity to develop your own skills, knowledge and build on your CV. All whilst having fun, making friends and supporting your community. 

Our Badger are children aged 5-10 years of age and the Cadets are 11 – 17

If you’d like to know more about volunteering or would just like to chat to someone who does, get in touch. 

As a youth helper there is a requirement for you to attend weekly meetings, at least 2 per month, during term time. 

Must be able to attend meetings and attend courses when they become available. Complete any mandatory training required for role: Introduction to Safeguarding Safeguarding Level 1 GDPR Youth Helper Induction Workbook Safeguarding level 2

The closing date for this advert will be 03/04/2026

Interview - dates and time, locations to be advised

Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Founding Volunteer Fundraising Director to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.

About the Role:

As our Founding Fundraising Director, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.

Experience Qualification and Requirements

Essential Competencies

• Proven experience planning, managing, and delivering successful fundraising initiatives.
• Skilled in preparing clear, persuasive proposals, applications, and reports.
• Competence in tracking, reporting, and analysing donations and fundraising performance.
• Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
• Ability to manage multiple projects, deadlines, and stakeholders effectively.
• Strong organisational, communication, and relationship management skills.
• Experience working collaboratively with volunteers, staff, and leadership teams.

Desirable Competencies

• Familiarity with CRM or donor management systems.
• Experience designing and executing events and campaign strategies.
• Knowledge of corporate partnership development and grant funding strategy.
• Experience mentoring or supporting junior staff or volunteers in fundraising.
• Ability to integrate fundraising strategy with wider organisational goals.

Qualifications

• Professional qualification in fundraising, charity management, or related fields desirable but optional.
• Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.

Main Responsibilities/ Key Duties

• Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
• Identify, research, and evaluate potential funding opportunities, including:
  • Grant-making bodies
  • Corporate partnerships
  • Individual donors and community fundraising
• Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
• Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
• Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
• Coordinate fundraising events, online campaigns, and community initiatives, including:
  • Logistics
  • Scheduling
  • Volunteer and staff coordination
  • Post-event reporting and follow-up
• Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
• Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
• Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
• Support leadership in strategic planning and decision-making around resource mobilisation.
• Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
• Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.

What This Role Offers You:

• The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
• Hands-on leadership experience in designing and running community-driven systems.
• Personal and professional transformation through exposure to survivor-led, values-centred work.
• A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.

What This Role Is Not For:

• Individuals seeking purely financial reward or hierarchical prestige.
• Those unwilling to work within a values-led, anti-capitalist framework.
• People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.

If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Fundraising is not just income.
It is stewardship.

If you know that:

• Ethical fundraising sustains communities
• Pressure should never compromise values
• Leadership means saying no when needed

We are looking to migrate our existing Google Workspace across to Microsoft 365 to bring all our systems into one place. To help us achieve this we are looking for a volunteer with IT experience and exerpetise in managing and setting up Microsft 365 for small organisations who can lead this migration and work with our trustees to ensure the ongoing adminstration of the IT systems once the migration is complete.

What is Trafford Centre Foundation:

Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of  Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.

The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.

Trafford Centre Foundation’s current funding priorities are for local good causes relating to:

· Education

· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.

· The advancement of citizenship or community development.

· The advancement of environmental protection or improvement.

Background:

· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.

· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.

Role Purpose:

Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of  Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.

You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.

By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level. 

Key Responsibilities:

The role includes a variety of tasks including the following:

• Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.

· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.

· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements

Who are we looking for?

Person Specification:

• Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
• Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
• Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.

· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.

· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.

• Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
• Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.

 What difference will you make?

Strategic Leadership

• Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
• Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
• Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
• Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.

· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.

· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.

· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.

 Stakeholder Engagement

• Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
• Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
• Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
• Participate in Board evaluations, training, and appraisals, undertaking any identified development.
• Serve a term of up to three years (renewable once subject to review).

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.

The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Commit to a minimum of 12 hours per week.

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

1. Client Communication & Frontline Support

• Answer incoming phone calls professionally and compassionately

• Respond to email enquiries in a timely and structured manner

• Manage appointment bookings and referral confirmations

• Provide clear information about Baby Bank services and eligibility

• Maintain confidentiality and safeguarding awareness in all communication

• Welcome visitors and support front desk coordination when required
   

2. Administrative & Digital Systems Support

• Maintain accurate digital records of referrals, appointments, and service users

• Update Charity Log database and internal tracking system

• Support data entry for stock distribution record

• Prepare basic reports for the Baby Bank Manager

• Ensure documentation is organised and up to date

• Assist with digital onboarding documentation for volunteers

3. Volunteer Coordination Support

• Support scheduling of volunteers in coordination with the Manager

• Maintain volunteer attendance record

• Assist in preparing volunteer documentation and review paperwork

• Communicate shift confirmations and reminder

4. Stock & Inventory Administration

• Log incoming donations into tracking systems

• Record distributed items against client records

• Support inventory data update

• Flag stock shortages to the Baby Bank Manager

5. Corporate Volunteer Day Support

• Assist with preparation of attendance sheets and documentation

• Prepare administrative packs for corporate volunteer sessions

• Record participation and basic impact data

6. Compliance & Record Management

• Ensure data protection compliance in all record keeping

• Maintain confidentiality of client and volunteer information

• Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
   

7. General Responsibilities

• Take meeting minutes when required

• Provide administrative support across WFRC services when necessary

• Undertake additional reasonable duties as directed by the Baby Bank Manager

Qualifications

• Previous experience in administrative or office support roles preferred

• Experience in customer service or frontline communication

• Basic knowledge of Microsoft Office (Word, Excel, Outlook)

• Comfortable using digital systems and databases

Skills

• Strong communication skills (verbal and written)

• High attention to detail

• Professional phone and email etiquette

• Organised and structured approach to work

• Empathy and sensitivity when dealing with vulnerable families

• Ability to manage multiple tasks efficiently

• Reliability and accountability

Chair of Trustees - Voluntary Role

Aid Box Community (ABC)

We are looking to appoint someone with leadership qualities and high motivation, initially 
to join us as a trustee in June and then to take on the position of Chair in November. In 
close co-operation with our dedicated team of trustees and inspirational director, you will 
be guiding our charity through the next phase of our journey. This is a very exciting 
opportunity to play an important role in the development of Aid Box’s strategy over the 
next 5 years and to oversee the deepening of our charity’s impact on our community, 
made possible by our recent move into our new home. 

About Aid Box Community

We are a charity based in Bristol and for nearly nine years have been providing vital support, supplies and sanctuary to men women and children seeking asylum in this city. You are welcome to come and have a look at the work we do by visiting, by prior arrangement, our Welcome Hub and Free Shop. 

What are our trustees responsible for?

We are all jointly responsible for:

• The overall management of our charity.
• Setting and monitoring Aid Box’s strategic direction and ensuring it is financially sound.
• Ensuring the charity carries out the purposes set out in our constitution for the benefit of our community and in line with the Charity Commission’s guidance.

Main duties and responsibilities as a Chair:

• leading our charity’s strategic direction in close collaboration with the board and our director.
• Chairing quarterly trustee meetings as well as our HR sub committee meetings.
• Representing trustees in contacts with other charities and organisations.

This role is for you if:

• You have leadership experience (formal or informal), either within or outside the charity sector.
• You have specialist skills that may benefit Aid Box Community. Motivated by ABC’s vision, mission and values, in particular upholding the basic human rights of refugees and asylum seekers.
• Teamwork and communication skills with ability to listen and build a consensus.
• Living in or near Bristol . You would like to join a fantastic community of staff, volunteers and service user

This role is for you if:Our Commitment to You:

We will provide practical support, principally through our deputy chair, along with a full induction programme including the legal framework and other key areas such as safeguarding. During your time with Aid Box, you will be able to join training workshops relevant to your role as a trustee, along with the opportunity to be involved in a range of charity activities.

See our website for more information about our charity (where you can also find our Impact Report 24/25): Our Financial Statements for year ended 31 March 2025 filed with the Charity Commission: 

Want to know more?

If you would also like to have an initial informal chat, please email our Chair, Richard Annandale or Susan Qazi the Charity Administrator.

Safeguarding Statement

ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment.

ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.

Statement on Equality, Diversity and Inclusion

ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience.

Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.

We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.

Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.

The role  

We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential. 

We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.

We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.

This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.

We look forward to hearing from you! 

Popham Kidney Support’s counselling service provides individual counselling to clients who are kidney patients and parents /carers who are affected by kidney disease

Working in a confidential setting counsellors provide nondirective support to clients in exploring feelings, anxieties and life events that impact on their emotional wellbeing.

Through this process clients can feel more empowered to manage their mental health and make positive life changes.