Children practitioner volunteer roles

Join Richmond Foundation as a Trustee and help shape a fairer, healthier future for our community.

Richmond Foundation is a long-established local charity with a proud history of supporting residents through grant-making, property management, and community initiatives. We are seeking new Trustees to join our Board and contribute to our vision: Everyone in Richmond has opportunities to build healthy and fulfilling lives.

Who we’re looking for

We welcome applications from individuals who share our values of integrity, excellence, collaboration, agility, and ambition.

Our goal is to recruit people from a wide range of backgrounds, with different expertise, experience and knowledge. We want to make our committees more diverse and representative of the groups and people we support. You can read more about our commitment to Diversity, Equity, and Inclusion on our website.

We are committed to creating an inclusive recruitment process and are happy to provide reasonable adjustments to support applicants at any stage. We will provide a buddy system for new trustees.

We are looking to recruit trustees who have experience and knowledge in one of the following areas:

• Charity Finance and Investment
• Our Grant Priorities
• Residential Property

We are also interested in expertise in:

• Safeguarding
• Social Housing
• Grantmaking (particularly within larger foundations)
• Managing grants from a range of funders
• Data and evidence
• Evaluation and impact reporting
• Diversity, Equity and Inclusion
• Communications and Artificial Intelligence (AI)
• Human Resources (HR)

As a Trustee, you will:

• Uphold Richmond Foundation’s vision, mission, objectives, and values.
• Provide strategic oversight and governance for the charity.
• Act in the charity’s best interests and manage resources responsibly.
• Attend at least four Board meetings per year (3 hours each) and join at least one committee (further 4 meetings per year 90 mins to 2 hours each).
• Prepare for meetings by reading all relevant documentation and reviewing minutes.
• Attend relevant training and at least one event hosted by a grant-funded organisation annually.
• Serve a four-year term, with the possibility of renewal for an additional two-year term.
• Champion high standards of conduct, including respect, inclusivity, accountability, honesty, and confidentiality.
• Declare and manage any conflicts of interest.
• Act in accordance with our Trustee Code of Conduct
• Support safeguarding and ensure the charity is accountable and compliant with its governing documents.

To be eligible, you must:

• Be at least 18 years old.
• Not be disqualified under the Charities Act (including being disqualified as a company director, having unspent convictions for offences involving dishonesty or deception, being an undischarged bankrupt, having been removed as a trustee by the Charity Commission or a court, or being on the sex offenders’ register).
• Be willing to sign a declaration of eligibility upon appointment and annually thereafter.

How to Apply

If you are interested in making a difference in Richmond and can contribute your time and expertise to help us deliver our charitable objectives, we would love to hear from you.

Full details, person specification and requirements, and application instructions are available in the Trustee Recruitment pack.

The application deadline is 10:00am on Monday 13 April 2026

Richmond Foundation are hosting a Webinar and Q+A for interested applicants on 18 March 2026. This will be an opportunity to learn more from our CEO, Chair and Trustees and ask questions. Details can be found on our website.

Interviews: Scheduled in May/June 2026

Term Commences: September 2026

About ReachOut

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Role of a Trustee

Our Board of trustees have shared responsibility for the overall governance, financial health and strategic direction of the charity, developing its organisational aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

In addition to the statutory duties, each Trustee uses their specific skills, knowledge and experience to help the Board of Trustees reach sound decisions and support the Chief Executive and Senior Management Team in delivering the charity’s mission.

As a Trustee of ReachOut, you will have the opportunity to help govern an ambitious organisation, knowing that your time will contribute to helping young people, who may not have the same advantages as others, develop the social and emotional skills and opportunities they need to thrive.

Who are we looking for?

We are interested in individuals with any of the below expertise:

• Senior Leaders or Head Teachers from Schools or Multi Academy Trusts
• Research, Monitoring & Evaluation
• Senior Leadership within a Corporate Environment
• Lived Experience aligned to the challenges faced by the young people we are here for

Person Specification

• Enthusiasm for ReachOut’s vision and mission.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship in the UK charity sector.
• Able to demonstrate strategic vision and think creatively.
• Willing to speak their mind and exercise independent judgement, whilst operating with tact and diplomacy.
• Ability to work with others in a way that supports positive board dynamics.
• Ability to represent the organisation credibly externally.
•  Availability and commitment to perform the role and dedicate the time required to fulfil the role.

Important Information

• This is a voluntary position, but reasonable expenses are reimbursed.
• ReachOut board meetings are held in-person in London, online if necessary.
• The overall time commitment for a Trustee is expected to be around 30 hours per annum. There are four full board meetings a year that last approx. 2 hours, outside regular office hours. Meetings are held on weekday evenings.

How to Apply

• Please visit our website for more information and how to apply
• Deadline: 9am 16th March 2026

Our commitment to equity, diversity and inclusion

ReachOut is committed to being an inclusive and diverse organisation. We actively welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations, and any other protected characteristics, to provide a diverse range of experiences, ideas, and insights into our work.We understand the importance of having trustees and committee members that reflect the backgrounds and experiences of the communities we serve. More than half of the young people we work with are from Black Caribbean, Black African, Bangladeshi, and Turkish backgrounds, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.

About Us

Focus Surrey runs a Saturday Club for autistic children aged 3 to 16. We provide a fun, supportive and child-centred environment where children develop communication, social interaction and early learning skills through play, guided by the principles of Applied Behaviour Analysis (ABA). Sessions are led by experienced practitioners, including Board Certified Behaviour Analysts (BCBAs).

We are recruiting volunteers to join our Saturday Club and support autistic children through play-based activities. This is a great work experience opportunity for students and individuals who are interested in developing their understanding of children with disabilities and gaining meaningful experience in psychology, SEN, education, therapy or related fields. The role supports early career development by offering practical experience in a structured and supportive setting where volunteers can build foundational skills confidence and understanding

The Role

As a Volunteer Play Assistant, you will support autistic children during structured and creative play activities, helping them build communication, social interaction and confidence in a positive and inclusive environment. You will work with qualified practitioners, gaining direct experience using evidence-based approaches such as ABA in practice, while receiving ongoing support and guidance throughout the sessions.

Volunteers are allocated a specific child based on their experience and interests, allowing you to build consistency and rapport over time. The role involves active engagement with children, responding to individual needs, and contributing positively to a collaborative and supportive team environment.

What You’ll Gain

· Hands-on experience supporting autistic children in a real-world SEN setting

· Practical exposure to Applied Behaviour Analysis (ABA) in practice

· Experience working alongside qualified practitioners and gaining support and guidance

· Development of transferable skills including communication, teamwork and behaviour support

· Increased confidence working with children with diverse needs

· Enhanced DBS check provided

Commitment and Timing

The club will run for 12 Saturdays between February 21st to May 23rd, 2026, from 9am to 4pm each day. Volunteers are encouraged to commit to the majority of the term to ensure consistency for the children and to gain the most from the experience.

Location

The club is based at Merton College in Morden. The venue is a five-minute walk from Morden South Station and is also accessible by bus routes 80, 93, and 154.

Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.

Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.

What You’ll Do

• Research and identify potential grant funding opportunities (“horizon scanning”)
• Help maintain our 'tracker' of funding opportunities
• Assist with drafting and editing grant applications
• Attend relevant online events or webinars to stay up to date with funding trends
• Support the preparation of reports and updates for current funders

 About You

You’ll thrive in this role if you have:

• Experience of researching and / or writing grant applications / funding bids
• Great attention to detail
• Good IT skills
• An understanding of the charity sector (helpful but not essential)
• The ability to work independently and meet deadlines
• A genuine commitment to supporting families living in poverty

For further information on the role and details of how to apply please visit our website.

The Alice Ruggles Trust is a leading charity dedicated to tackling stalking through education and training, campaigning, and prevention. We are seeking a Trustee with finance skills to replace our current Treasurer, who has undertaken the role for several years.

Alice Ruggles, aged 24, was murdered in 2016 by an ex-boyfriend following a relentless campaign of stalking. The Alice Ruggles Trust was set up by Alice’s parents to help prevent what happened to Alice happening to others, and ultimately to bring stalking to an end.

We are small but entering a period of significant expansion in response to government initiatives in relation to domestic abuse, violence against women and girls, and stalking. This is a challenging but also an exciting time for us.

We are seeking an experienced finance professional, preferably with experience in the charity sector, who will maintain an overview of the Alice Ruggles Trust’s financial affairs and play an essential role in the strategic planning of the Trustee Board in the months and years to come.

The Politics Project is looking to expand its board and bring in new perspectives, skills and experience to support the next phase of our work.

We are at an exciting point in our development. We have funding secured for the next 2–3 years, a growing staff team, and a strong national profile. This period of growth coincides with a pivotal moment for democratic education in the UK. As Votes at 16 is introduced, The Politics Project is playing a leading role in supporting schools, youth organisations, civil society and policymakers to ensure young people are equipped to participate meaningfully in democracy. We are seeking new Non-Executive Directors to help guide our strategic direction, strengthen our governance, and support our long-term impact.

About The Politics Project

Established in 2015, The Politics Project is a Community Interest Company (CN: 09413132) that supports young people across the UK to use their voice by providing them with outstanding democratic education.

We are a non-partisan organisation working with young people, teachers, youth practitioners and elected representatives to help young people learn about, experience and engage in democracy and politics in meaningful ways.

We currently employ 11 full-time members of staff and work in partnership with schools, youth organisations, civil society organisations, and democratic institutions across the UK.

Our work aims to: 

• Support young people to meaningfully engage in politics by building their confidence, knowledge and skills.
• Train and support teachers, youth practitioners and professionals working with young people to deliver high-quality democratic education.
• Support politicians and decision makers to engage constructively with young people to co-create policy. 

Youth voice is embedded in this work through our Youth Steering Group, which brings together young people from across the UK to shape and inform The Politics Project’s programmes and priorities. 

Non-Executive Directors sit on The Politics Project Board and share collective responsibility for the governance, strategy and long-term sustainability of the organisation.

Key responsibilities include:

• Ensuring The Politics Project meets its legal and regulatory responsibilities and delivers its aims.
• Working with the Director to develop and realise the organisation’s vision, values and strategic direction.
• Supporting financial planning and oversight.
• Contributing to organisational policies and good governance.
• Providing strategic challenge, insight and support to the senior leadership team.
• Attending 3–4 Board meetings per year (with additional meetings if required). Meetings are primarily remote, with occasional in-person meetings.
• Acting as an ambassador for The Politics Project and advocating for its work.

Non-Executive Directors are registered as directors with Companies House and are appointed for a three-year term, renewable up to two times.

The role is unpaid, but reasonable expenses agreed in advance will be reimbursed. Time commitment is approximately one day per month.

In line with our safeguarding responsibilities, all Non-Executive Directors are required to undertake an enhanced DBS check.

Who are we looking for? 

We are particularly interested in applicants with experience or expertise in one or more of the following areas:

• Democratic education or civic engagement (including academic expertise).
• Education (secondary, further or informal education).
• Network development and leadership.
• Youth sector practice or leadership.
• Business, charity or non-profit development.
• Communications, media or public engagement.
• Digital, data or technology strategy.
• Finance, financial strategy, budgets and governance.
• Fundraising and grant-making.
• Legal and governance expertise.
• Evaluation, research and impact measurement.

We are especially keen to hear from applicants from underrepresented groups and from those whose perspectives are currently less represented in the democracy and education sectors.

You do not need to have previous board experience to apply.

How to apply

To apply please submit a CV and a covering letter via Charity Jobs. The covering letter should be no longer than one side of A4  / a maximum of 500 words. Please apply through Charity Jobs.

In the letter can you explain why you are interested in becoming a Non-Executive Director of The Politics Project and describe how your experience and skills would contribute to our work.

We will conduct interviews as we receive suitable applications.

Are you passionate about changing the way we treat animals? Do you want to help reduce environmental damage? Do you want to inspire people to enjoy healthy vegan food that both looks good and tastes great? 

The Vegan Society aims to make veganism more accessible. We help people to adopt a vegan lifestyle by supporting individuals, policy- and decision-makers, caterers, manufacturers, healthcare professionals and the media. 

Why do we need you? 

We are seeking a volunteer to support the curation and coordination of The Vegan Campout 2026 Family Area line-up. The role will focus on identifying, researching and contacting vegan entertainers and activity providers who work with children with the aim of securing at least 10 volunteer-led sessions across the weekend. 

What does the role involve? 

The volunteer will research online and across social media platforms to identify suitable individuals or organisations, including children’s entertainers, artists, musicians, performers, storytellers, sports instructors, craft facilitators and creative practitioners. Activities should cater for both extroverted and introverted children and may include sessions such as Zumba, mask making, painting, creative writing, music workshops, movement sessions or storytelling. The theme of the activity does not need to be explicitly vegan, but all facilitators must be vegan and all materials used must be vegan. 
 
The volunteer will make initial contact with potential contributors, clearly explaining that this is an unpaid opportunity in exchange for free weekend tickets to Vegan Campout 2026. Each facilitator would deliver one hour of engaging activity for children during the festival. 
 
The volunteer will collect essential information from confirmed facilitators, including business details for promotion, confirmation of DBS status, safeguarding information and a short description of their proposed session. Our Education Officer, Laura Diamond will provide the volunteer with the information capture form to send to confirmed facilitators, ensuring all required personal and safeguarding details are collected consistently. 
 
The target outcome is a minimum of five confirmed acts for Saturday and five for Sunday, totalling at least 10 contributors secured by the end of April 2026. As a thank you for their contribution, the volunteer undertaking this role will also receive a free weekend ticket to Vegan Campout 2026. 

What training and support is available? 

Laura will provide tasks, offer guidance, review proposed facilitators and give feedback. We will plan a check-in meeting once a fortnight to review progress, discuss leads and agree next steps. Additional communication via email can take place as needed. 

What skills would be useful in doing this role? 

• competent online research skills 

• experience of working in events useful but not essential

• strong written and verbal communication skills 

• competent using Microsoft Office

• the ability to work independently

What does my availability need to be? 

Volunteer hours can be flexible across the week depending on the volunteer’s availability. The role is task-focused rather than time-bound, though consistent weekly engagement will be needed to secure the required number of acts within the timeframe. The role does not need to take place strictly during working hours. Some flexibility at the beginning would be helpful to allow occasional meetings within standard working hours. Once the volunteer is confident and working independently, most tasks can be completed outside of standard working hours. 

Who does this role report to? 

Laura Diamond, Education Officer, will support the volunteer.
 

About the role:

Cirrus Primary Academy Trust was incorporated in June 2015 as a multi-academy trust for primary schools. The Trust is made up of four primary and one infant school situated in the London Borough of Sutton.

The core purpose of the Trust is to develop the very best organisations to ensure that children do exceptionally well and are prepared for the future, based on the principle of equality of opportunity for all. This core purpose drives our direction, decisions and actions.

Every school in Cirrus Primary Academy Trust has the commitment that it can and should be its own, unique setting. However, each school shares a relentless focus on personalised planning and having the highest aspirations for what children can achieve. This core value of being child-centred is an intrinsic part of every school’s DNA, and is the minimum standard expected of all employees of the Trust.

We have two vacancies for board members to join our Trust Board. The first vacancy is for an experienced HR practitioner, who has time to dedicate to a rewarding volunteer role. The second is for someone with marketing or fundraising experience.

Key Responsibilities and Duties:

Work closely with the Trust Executive Team to promote and maintain high standards of educational achievement by offering support, challenge, and encouragement

Ensure that the Trust Board sets a clear vision, ethos, and strategic direction for the Trust

Utilise your personal and professional skills, experience, and knowledge to ensure considered and sound decisions are made

Hold the Chief Executive Officer to account

Oversee the Trust’s financial stability.

To attend the six full Trust Board meetings a year

To attend the allocated sub committee meetings three to six times a year

Support the vision and values of Cirrus Primary Academy Trust and work collaboratively

Key Requirements:

An engaging style, providing ideas and solutions

A willingness to commit the required time and effort

Team focused with strong communication skills

High levels of integrity

An ability to challenge appropriately

How to Apply:

We want our Trust Board to include members with a broad range of experience, backgrounds and skills that not only reflect the community we serve but contribute to our long-term goals and add real value to our strategic decision making. We welcome applications from the widest possible diversity of backgrounds and all appointments are made on merit following a fair and transparent process.

If you would like to be considered for the position please send an up to date CV with a covering letter explaining why you believe you would be suitable for the role via the button below.

The closing date for applications is Friday 6th March 2026 and interviews will take place in April.

All Cirrus Primary Academy Trust board members are required to adhere to the Cirrus Primary Academy Trust Trustees' Code of Conduct, undergo an enhanced disclosure DBS check and make an annual Declaration of Interest. This may require you to withdraw from specific discussions where you, a partner or close relative or associate stands to gain or where you are so close to a matter being discussed that it will be difficult for you to be impartial.

Please note that the majority of the board meetings take place virtually but on site visiting to schools throughout the year is necessary approximately 5 times per year. 

WANTED: THE STRATEGIC CREW.

THE URBAN YOUTH BOARD OF TRUSTEES

THE MISSION: GUARD THE BRAND. FUEL THE MOVEMENT.

URBAN YOUTH doesn't just do "sessions"—we deploy interventions. To keep our van on the road and our impact high, we need a Board of Trustees that thinks like a startup and acts with the precision of a global brand.

We are looking for the Architects, the Guardians, and the Hustlers to oversee our governance. Whether you're a seasoned pro or a first-time leader, if you have the drive to protect and power our youth, we want you on the Board.

THE LINE-UP: OPEN POSITIONS

THE EXECUTIVES

• CHAIR OF THE BOARD: The Visionary. You facilitate the big conversations and keep the CEO/Co-CEO on track.

• DEPUTY CHAIR: The Strategy Lead. You ensure the board stays active and the mission stays sharp.

• TREASURER: The Financial Architect. You manage the "fuel" (budgets, accounts, and financial sustainability).

• SECRETARY: The Governance Lead. You keep the mission organised, legal, and documented.

THE SPECIALISTS

• SAFEGUARDING TRUSTEE: The Guardian. You ensure every "drop" is a safe space. (Social work/Education background preferred).

• FUNDRAISING TRUSTEE: The Rainmaker. You open doors to corporate partners, grants, and high-net-worth "investors."

• YOUTH WORK TRUSTEE: The Practitioner. You ensure our interventions remain world-class and evidence-based.

• HR TRUSTEE: The People Lead. You help us recruit, support, and protect our "Field Agents" and Crew.

• YOUTH BRAND TRUSTEE: The Hype Lead. You ensure the brand remains culturally relevant, "cool," and authentic to the streets.

THE NEXT GEN (Aged 16–25)

• YOUNG TRUSTEES (x3): The Truth-Tellers. You hold the board accountable. You have equal voting power to ensure the brand never loses touch with the community it serves.

THE COMMITMENT

• Quarterly "Huddles": Board meetings that aren't boring. We review the data, celebrate the wins, and solve the blockers.

• Remote & On-Street: We meet digitally, but we expect you to show up at a "Drop" at least once a quarter to see the impact firsthand.

• Status: Volunteer.

HOW TO JOIN THE CREW

WE VALUE SKILLS OVER STUFFY CVs.

Tell us which "Seat" you want and why. Send a brief intro or a link to your LinkedIn profile.

"We aren't just looking for names on a letterhead. We are looking for the power behind the brand."

STATUS: RECRUITING NOW

DEADLINE: Monday 30th March 2026, before 6pm

URBAN YOUTH // GOVERNANCE WITH GUTS.

Guardian Light Foundation & Guardian Light Enterprises Ltd

Location: Remote / Online
Commitment: Approx. 20 hours per month
Role Type: Volunteer
Reports to: Founder / Safeguarding Lead

�� About Us

Guardian Light Foundation is a mission-driven organisation supporting children, teenagers, and single-parent families affected by homelessness, abuse, trauma, and financial hardship.

Our counselling services operate in three tiers:

Tier 1 – Guardian Light Foundation
Free emotional support for vulnerable individuals.

Tier 2 & Tier 3 – Guardian Light Enterprises Ltd
Low-cost and paid counselling services that help fund our charitable programmes and expand access to professional mental health support.

To maintain the highest ethical and professional standards, we are seeking a Volunteer Clinical Supervisor to support our counselling team.

�� Purpose of the Role

The Volunteer Clinical Supervisor will ensure that all counselling delivered through Guardian Light Foundation and Guardian Light Enterprises Ltd is:

• Ethical

• Safe

• Trauma-informed

• Professionally supported

• Aligned with recognised counselling standards (e.g. BACP / UKCP frameworks)

You will provide clinical supervision, safeguarding oversight, and professional guidance to our counsellors and trainee counsellors.

�� Key Responsibilities

Clinical Supervision

• Provide supervision for volunteer and trainee counsellors

• Facilitate monthly or bi-monthly group supervision sessions

• Offer guidance on complex or high-risk cases

• Support counsellors with professional development

Safeguarding Oversight

• Support decision-making where safeguarding concerns arise

• Ensure appropriate boundaries and ethical practice

• Assist with risk assessments where needed

Professional Standards

• Help maintain high clinical standards across services

• Ensure alignment with recognised ethical frameworks

• Provide guidance on confidentiality, consent, and record keeping

Support for Tier Structure

Provide supervision for counsellors working across:

Tier 1 – Charity Counselling

• Crisis support

• Emotional wellbeing support

• Early intervention

Tier 2 – Low-Cost Counselling

• Structured therapeutic support

Tier 3 – Professional Counselling

• Longer-term therapeutic work

Programme Development

• Advise on counselling frameworks and policies

• Support development of safe referral pathways

• Provide input on improving service delivery

��️ Safeguarding Requirements

Because this role involves oversight of services supporting vulnerable individuals:

• Enhanced DBS Check (Volunteer) required

• Must follow Guardian Light safeguarding policies

• Work closely with the Safeguarding Lead when concerns arise

DBS checks will be conducted via our trusted partner Serve (Rushden).

�� Skills & Experience Required

Essential

• Qualified Clinical Supervisor

• Accredited or registered with a recognised body such as:

  • BACP

  • UKCP

  • NCPS

  • BABCP (or equivalent)

• Experience supervising counsellors or trainee therapists

• Strong understanding of trauma, safeguarding, and ethical practice

• Ability to support practitioners working with complex cases

Desirable

• Experience working with:

  • Young people

  • Domestic abuse survivors

  • Trauma

  • Vulnerable families

• Experience supporting trainee counsellors

• Experience working within charities or social enterprises

�� Personal Qualities

We are looking for someone who is:

• Compassionate and emotionally intelligent

• Ethical and professional

• Passionate about protecting vulnerable people

• Supportive but able to challenge constructively

• Committed to social impact

⏰ Time Commitment

Approximate commitment:

20 hours per month

This may include:

• Group supervision sessions

• Case consultation

• Safeguarding guidance when required

Flexible scheduling.

�� What You’ll Gain

• The opportunity to shape a growing counselling service from the beginning

• Meaningful impact on vulnerable lives

• Recognition as a key professional advisor to the organisation

• Networking with therapists, legal professionals, and social care specialists

• Opportunity to join the Advisory Board or Board of Directors

• Professional contribution toward social change

�� Structure of Services

Guardian Light Foundation

• Tier 1: Free counselling for vulnerable individuals

Guardian Light Enterprises Ltd

• Tier 2: Affordable counselling

• Tier 3: Professional counselling services that help fund the charity

This structure allows us to sustain our mission while expanding access to mental health support.

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.