Client account manager volunteer roles in Birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a finance professional to join our engaged and friendly board as Treasurer, with specific oversight of the charity’s financial management. While day-to-day financial administration is carried out by employees or external providers, the Treasurer works closely with them and the Board to ensure sound financial governance. The Treasurer provides financial leadership, helps trustees understand the organisation’s finances, and ensures that the charity meets its financial and statutory obligations.
You will have a qualification in Financial Management, Accounting, or Audit, or perhaps be a senior Finance Manager or Director in a charity. We welcome applications from people for whom this is their first Treasurer role, but we are seeking candiates who have some understanding and/or experience of the charity sector. We are willing to provide access to training around the treasurer role, but a basic knowledge of charity accounting and financial management would be a strong advantage.
You will have the ability to communicate financial information clearly to those without financial expertise and be a strategic thinker, with the ability to balance financial scrutiny with broader trustee responsibilities.
Our board meet once a month (either virtually or in person in London) for around 90 minutes. We aim to have strategy days twice a year. You will meet with the CEO and Finance Manager once a month, and be available for ad hoc emails, advice. Trustees are usually appointed for a three-year term, which can usually be extended.
You will also bring a commitment to the values, aims, and objectives of the charity, and a desire to help children and young people who have experienced grief.
Registered Charity
1 - 5
Our mission is to provide early intervention to help young people everywhere feel less alone when their world is turned upside down.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Registered Charity
101 - 500
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.
The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.
The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.
We are looking for someone who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.
We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.
We are looking to recruit a deputy treasurer with:
A good understanding of financial management and reporting
A recognised accounting, finance or similar qualification
Ability to analyse and communicate financial information to the wider Board
Willingness to provide financial advice and support to the management team as needed
Knowledge and experience of fundraising finance practice in voluntary and community organisations (desirable)
Registered Charity
6 - 10
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
Services Sales Specialist (Commission-Only)
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.
Compensation Structure
● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.
● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.
○ Standard £200 ePDP Sale: £25 commission
○ Subsidized £100 Sale: £10 commission
○ 2-Month Rolling Sale: £65 commission
● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.
Main Responsibilities
This is a target-driven, client-facing role responsible for the full sales cycle:
● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.
● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.
● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.
● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.
● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.
● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold
The successful candidate will primarily sell Quilombo UK’s core offerings:
● ePDP (Enhanced Professional Development Programme)
● iPDP (International Personal Development Programme)
● Quilombo UK Departments as a Service
● Workshops
● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.
● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.
● Alignment: Passion for social justice, community engagement, and inclusion.
What We Offer
● Income Potential: Uncapped commission earning potential based entirely on performance.
● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.
● Mentorship: Coaching and mentoring from experienced directors and leadership.
● Certification: Certificate of completion and reference upon successful 16-week programme completion.
Job Types: Part-time, Freelance
Work Location: Remote
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Trustee
You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.
This is a home working role and will be for immediate start.
Our charity
You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.
You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.
Job Description
As a trustee you will need to:
- Acknowledge emails at least once a day.
- Give a minimum of one hour per week to the role.
- Attend quarterly trustee meetings online.
- Ensure that You and Me Counselling pursues its stated objectives
- Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
- Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
- Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
- Uphold the good name and values of You and Me Counselling.
- Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
- Ensure the financial stability of the organisation.
- Supervise, support and appraise the chief executive officer.
- Hold the chief executive officer to account for the management and administration of the charity.
- Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
- Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
- Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
- Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
- Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.
Person Specifications
All trustees should demonstrate the following skills and values:
- A commitment to the organisation.
- A willingness to devote the necessary time and effort.
- Good, independent judgement.
- An ability to think creatively.
- A willingness to speak their mind.
- An understanding and acceptance of their legal duties and responsibilities as a trustee
- An ability to work effectively as a member of a team.
- Ability to evaluate and interpret management information and other data.
Specific Skills
The ideal candidate would have one of more of the following:
- Experience in law and governance
- Experience in charity fundraising
- Knowledge of counselling or psychotherapy (as a therapist or client)
- Experience in accounting or financial management
- A parent of a young person who has experience of mental health issues
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote (with optional annual in-person strategy day in London)
Commitment: Approx. 4 days per year (including quarterly board meetings and Resource Committee meetings) plus an optional all day Vision Day
Remuneration: Unpaid (Travel expenses reimbursed)
The Work Rights Centre is looking to widen its Board of Trustees. As we bid farewell to our Treasurer, who has reached the end of her six year maximum mandate, we are seeking a Finance Trustee (Treasurer) to join our Board. This is a unique opportunity to support a growing and highly ambitious charity, and join a dedicated Trustee Board of experts from across employment, immigration and public law, communications and academia. You will play a vital role in ensuring that our resources are managed effectively to maximize our impact. Above all, you will have an opportunity to make real, lasting social change.
About us
The Work Rights Centre (WoRC) is a frontline charity dedicated to ending precarious work and social exclusion. Since 2016, we have supported thousands of migrants and disadvantaged Britons to recover unpaid wages, fight workplace discrimination, and secure their immigration status. We don’t just handle individual cases; we use our frontline evidence to advocate for systemic change through research and policy engagement. In 2025 alone, we recovered over £170k for exploited workers and supported hundreds in understanding and securing their status in the UK.
What time commitment is expected?
The Board of Trustees meets four times a year. The meetings are held online, typically lasting 90 min. Our annual Vision Day is held in person, with some sessions that Trustees can join remotely. It is a precious opportunity for trustees to join all staff in reviewing key achievements, reflect on the year ahead, and begin formulating strategic objectives. Once a quarter before every main board meeting, a small Resource Committee (including theTreasurer and Deputy CEO) meets to review the charity’s financial position and fundraising targets.
About You
We are looking for a qualified finance professional with:
-
Charity Finance Experience: A solid understanding of charity SORP, restricted/unrestricted funding, and voluntary sector governance.
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Strategic Vision: The ability to translate financial awareness into strategic advice for non-finance board members.
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Passion for Justice: A genuine commitment to the rights of migrants and workers in the UK. We particularly welcome applications from individuals with lived experience of the issues we tackle.
How to Apply
Please dow send your CV and a brief cover letter outlining why you are interested in joining the Work Rights Centre’s Board to Kasia Figiel, Deputy CEO by Sunday, February 8th. We will acknowledge and review all applications. Shortlisted candidates will be invited to meet the Chair of Trustees, Rob McNeil. If you have any questions, don’t hesitate to write to us.
Registered Charity
11 - 20
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role?
Our Trustees play a critical role in the organisation, helping set the strategy and review progress in relation to it, providing support, challenge and expertise to the Chief Executive and Directors.
A Trustee plays an essential role in seeking to maximise VoiceAbility’s positive impact as well as to stretch and hold to account the Chief Executive.
The role also has ultimate responsibility for the compliance with legal and regulatory requirements, as well as ensuring that the organisation acts in line with its charitable objectives and is financially stable. Trustees work as a team, applying good judgement and taking collective responsibility.
About you
We are looking for a Trustee with sound independent judgement, strategic vision and the ability to think creatively. You will embody the organisations values and act in the best interests of the charity at all times.
You will be engaged and motivated by the work of VoiceAbility and be able to build strong relationships and have experience of working as a non-Executive director or Trustee; however, lived experience is equally important.
We are seeking to recruit Trustees who bring Expertise in Finance, Safeguarding, Human Resources, Commercial and Operational Delivery.
Time commitment
Approximately one day per month. Please note that this time commitment will be spread across multiple days and is likely to be cyclical.
There are four board meetings per annum. Board meetings tend to be online, but face-to-face, or hybrid meetings may take place from time to time. There would also be a commitment of two to four committee meetings per annum, a board strategy or development day and site visits. Each trustee will also belong to at least one committee.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
Please follow the link to our latest vacancy page
Important Dates:
Closing date for applications:
28 February 2026
Interviews to be held: ongoing
