Client services officer volunteer roles in Birmingham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly
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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.
We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.
This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.
WHAT WE ARE LOOKING FOR
No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.
We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns
These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.
THE ROLE
- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided
WHAT YOU WILL GAIN
- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry
WHO WE WANT TO HEAR FROM
We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.
HOW TO APPLY
Download the application form and read our Trustee Recruitment Pack.
Please do not send a CV without an application form — it will not receive a response.
Applications are reviewed on a rolling basis. Closing date: 30 July 2026.
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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to Make a Difference? Join Where Next as a Board Trustee!
Are you a passionate professional who wants to make an impact beyond the workplace?
About Where Next
Where Next is a charity based in Redditch, Worcestershire and Studley, Warwickshire providing support to adults with learning disabilities. Founded over 40 years ago by caring parents it has grown from strengthen to strengthen and now provides day care for 150 clients. The care and support is centred around horticultural and social activities but it also covers many other activities for the clients ensuring that is a varied and engaging programme of activities, nurturing the potential of everyone who attends Where Next
The charity is led by a Chief Executive and a passionate and experienced Board consisting of an excellent Senior Management team and Trustees. There are 20 staff in total
The charity has just commenced a developmental journey which will be looking at redesigning the facilities and services ensuring that the charity continues to be relevant going forward.
Our webpage provides mor information and insight to the work of the charity
What we are looking for.
The Board are looking to strengthen existing skills and knowledge that currently exists and would like to appointment Trustees with any of the following skills and experiences.
Ø Parent/ carer of an individual with Learning and Disabilities - living or professional experience – bringing day to day experiences to ensure that the Charities strategy is appropriate from a user’s perspective
Ø Health and safety contract management – providing expertise in all aspects of safety aspect
Ø Fund raising and PR/marketing including social media - Bringing innovative ideas to expand our reach and connect more people with our cause.
Ø Project management – sharing skills to aid strategy of charities developments
Ø Business planning and/or Business Case development -providing skills for the creation of business cases
Ø Horticultural management – Bringing leadership to support the activities of the charity
Ø Education /Training/ skills and personal development - offering insights to help improve and develop our Board and workforce
Why Become a Trustee While Working Full-Time?
- Enhance Your Professional Skills: Gain leadership, governance, and strategic experience that complements your career development.
- Broaden Your Network: Collaborate with like-minded professionals, build relationships across sectors, and expand your influence.
- Flexible Commitment: We understand your time is valuable. Our trustee roles are designed to fit alongside your job, with regular meetings and flexible involvement options.
- Make a Real Difference: Your expertise can shape the future of a charity that empowers individuals with learning disabilities to lead fulfilling lives.
What’s Involved?
- Board Meetings: Attend approximately 4 meetings per year (held in person and/or virtually).
- Strategic Guidance: Work with fellow trustees to set the long-term vision and strategy of "Where Next" and oversee its implementation.
- Support & Advice: Provide expertise in your specific area while supporting the leadership team on key decisions and projects.
- Advocacy: Use your professional network to champion our cause and help us grow.
The application process
Applications are welcomed and applicants should send CVs and a supporting statement detailing what has attracted the applicants to Where Next to the Chief Executive.
The shortlisted applicants will be invited for initial discussion with the chairman and CEO.
The client requests no contact from agencies or media sales.
Thank you!
Trustees - Voluntary Role
We have an exciting opportunity to join this thriving and dynamic organisation as Trustees.
At SARSAS we provide support for people affected by rape or any kind of sexual assault or abuse at any time in their lives. Listening, believing and supporting them through provided vital support to people of all genders through our Helpline, counselling, group work and specialist support services.
We believe that a world without sexual violence is possible. We campaign for people affected by sexual violence because everyone deserves to live free from abuse and its impact. We are unflinching in our commitment to calling for change, in raising awareness, and in our drive for all voices to be heard. We challenge misconceptions about sexual violence and abuse through training and campaigning. We lobby both locally and nationally to promote the needs of survivors.
We need your support!
We are looking for people who can offer energy, enthusiasm, and commitment to join our volunteer Board of Trustees at SARSAS. You will be joining a proactive, engaged and supportive Board and will play a pivotal role in shaping SARSAS and supporting our work.
Whilst ideally you will have prior experience of how a Trustee role works, this isn’t mandatory: If you are committed, passionate, and determined, we would love to hear from you. We will provide training and support to help you become an amazing trustee. We would be particularly interested to hear from you have a background in communication, data, IT or risk.
It matters to us that our Trustees reflect the incredibly diverse communities we serve, and we are actively seeking younger people, people from Black, Asian and minoritised communities and people with a disability for these voluntary roles. We value lived experience of sexual violence within our staff, volunteers and trustees.
Voluntary (expenses paid)
Time commitment
We appreciate for many of our Trustees, they fit volunteering around busy work and home schedules. Overall, the time commitment is expected to be c 30 hours per year, including preparation for meetings.
All trustees are expected to attend 4 x 2.5 hours Board meetings a year (evenings) and 1 full away day each year.
We have two subcommittees that also meet an additional 4 times a year (1.5 hour in the evening), which trustees may be part of.
Being a Trustee at SARSAS is more than just turning up to a few Board meetings, as it is your skills, passion & experience that brings value to the organisation, therefore, we also ask that Trustees engage with SARSAS staff, and attend events or meetings as required, as well as responding to emails. We estimate that this covers a further 7 hours a year.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
How to apply
Closing date for applications is Midnight on Sunday 7th June 2026.
Interviews will be held remotely on Friday 19th June 2026. Please ensure you are available for an interview on this date.
Registered Charity
51 - 100
Support for people of all genders affected by rape or any kind of sexual assault or abuse at any time in their lives.
The client requests no contact from agencies or media sales.
Thank you!
About us
My Life Films is an award-winning charity that uses film and TV to enrich and support the lives of people living with dementia and their carers. My Life TV is our specialist on-demand streaming service, specifically designed to meet the cognitive needs of people living with dementia, for use within care settings and at home.
My Life TV is carefully curated to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care.
Our high-quality content includes interactive shows like quizzes, singalongs, drawing and chair yoga; calming content, including animal and nature programmes and slow TV; a wide range of reminiscence programmes, from the 1960s onwards, and much more.
Since launching in 2021 we work with highly respected content partners, as well as producing our own programming, in partnership with trusted organisations in the dementia care field, and more widely. The Alzheimer’s Society, BFI, Royal Parks, Museum of Brands, BBC Archive and National Trust are just some of the partners we are proud to work with.
We have ambitious plans to scale up its use, so we can reach and support as many people living with dementia as possible.
About the role
Stepping in at the helm of a well-established Board, and working closely with the highly experienced Executive Director, our new Chair will lead My Life Films through its next phase of growth and impact.
The new Chair will review and reinvigorate the charity’s governance, ideally including a board audit, as well as challenging and interrogating the group’s strategic plan.
This role will suit potential candidates who are ready to step-up to chair a not for profit organisation. This means they are likely to bring current or previous board experience as a non-executive or trustee. Candidates may have experience in the care sector, health sector, charity or foundation, possibly an organisation involved in supporting people living with dementia. This experience could enable candidates to draw on networks in the care, health, charity, voluntary sectors, social enterprise or foundation. It will be important that the new Chair can demonstrate a personal passion and commitment to improving the lives of people living with dementia.
The Chair will also help guide the Executive in optimising the existing model, developing new opportunities by helping expand networks and making introductions when necessary. They will act as a critical friend to Executive Director, coaching and challenging as required and providing leadership and strategic direction to the Board.
They will hold the organisation to the highest ethical standards, ensuring compliance with all regulatory requirements and that My Life Films is run in the best interests of its stakeholders.
The Board of Trustees is the governing body of the charity and is collectively responsible for its success. All trustees must take decisions in the interests of the charity.
My Life Films has a trading subsidiary – MLF Productions Limited – and it is expected that the Chair of My Life Films will also Chair the trading company.
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Selection Criteria
When applying, we ask candidates to highlight any areas of expertise they can bring in the areas identified below.
• Skills and Experience –
Governance / leadership
• Any experience of operating at Board level in the voluntary, public or private sector preferably with a knowledge of the Social Care sector.
• Understanding of good charity governance, including trustees’ legal duties, financial oversight and risk management.
• Experience of chairing effective meetings and facilitating inclusive, robust discussion and decision-making Experience of fundraising, advocacy, campaigning, or working with regulators, commissioners or major funders.
Strategy and finance
• Ability to think strategically, interrogate complex information and focus the Board on priorities, impact and long-term sustainability.
• Strong financial literacy and ability to scrutinize budgets, management accounts and risk registers (not necessarily as a finance professional).
People leadership
• Track record of leading senior individuals or teams; able to coach, support and hold to account a CEO
How to Apply
If you are interested in the role, Maana Ruia a trustee with My Life Films and a member of Enter The Boardroom Community would be happy to fix up a time to talk to you.
Please submit your application to Julian Freeston The application should comprise a Cover Letter detailing your suitability and desire for the role (no more than two pages) and an up-to-date CV (no more than four pages).
The application deadline is 5pm, 29th May 2026
If you are interested in the role, Maana Ruia a trustee with My Life Films and a member of Enter The Boardroom Community would be happy to fix up a time to talk to you. Please get in touch via Details can be found on the website.
The client requests no contact from agencies or media sales.