Client services officer volunteer roles in Birmingham
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has a connected device and the skills to use it to achieve their goals.
We currently support 2000 clients a year with devices, internet connectivity and digital skills training and volunteering opportunities.
The organisation is entering a key period of growth. Having professionalised successfully in 2025, we are launching an ambitious 5-year strategy to significantly scale our programmes across the UK.
This represents a critical moment in our journey as a young organisation. As we deepen our impact and pursue financial sustainability, we are looking to onboard 3 new trustees to add significant governance experience in key areas.
Trustee: Charity Trading and Commercialisation
Our fundraising strategy prioritises corporate and trading income. That strategy is complemented by our trading income strategy, which seeks to invest in traded services which support our mission, including digital inclusion services, IT Repair, IT Leasing and IT Asset Disposal. We have good experience in these areas and are looking for a trustee to oversee and significantly contribute to decision-making regarding when and how to enter these markets. The postholder will ideally be a current or former leader of a social enterprise or charity that trades, who can provide the board with the expertise it needs to make informed decisions. This trustee will bring relevant insight on sustainable income diversification and fundraising strategy.
Trustee: Digital Governance
We handle sensitive client data, and act as a processor for sanitising donated devices. This creates significant cybersecurity, data protection responsibilities. We have a cybersecurity strategy, dedicated staff time and also receive pro-bono support to discharge those responsibilities effectively, but we need a trustee with expertise to provide genuine oversight in this area and represent the position at board level. Strong candidates will bring expertise in data governance, cybersecurity policy or digital risk management. We would particularly welcome candidates who bring expertise in digital inclusion alongside this.
Trustee: Safeguarding
As we scale up across the UK, we are making the intentional decision to deepen our relationship with our clients. We work with some of the most vulnerable people in the UK, so our board needs to be confident that we are providing proper oversight of how we keep them safe in the context of support. We are looking for a trustee with governance-level safeguarding experience who understands safeguarding frameworks and legislation, can scrutinise our policies and procedures, and hold our staff team to account in this area. This trustee will lead our Safeguarding sub-committee.
Key details
Roles available: Three trustee positions: Charity Trading and Commercialisation; Digital Governance; Safeguarding
Commitment: Approx 32 hours per year (see breakdown below)
Term: three years, renewable
Location: Online, with 1-2 in-person meetings in London per year
Remuneration: Voluntary, unpaid. Reasonable expenses reimbursed
Time commitment
Board meetings - 10-12 meetings per year, 1hr meetings
Paper reading & preparation - 6 hours per year
Sub-committee attendance - 4 hours per year
Ad-hoc governance and decision-making - 4 hours per year
Specialist contribution (emails, 1:1s with relevant staff) - 4 hours per year
External representation - 2 hours per year
Induction - 2 hours in the first year
Total: ~32 hours per year
Please see the attached recruitment pack for a full sense of the opportunity. If you have any questions at all, please reach out to our CEO Moses Seitler who would be happy to discuss.
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to Make a Difference? Join Where Next as a Board Trustee!
Are you a passionate professional who wants to make an impact beyond the workplace?
About Where Next
Where Next is a charity based in Redditch, Worcestershire and Studley, Warwickshire providing support to adults with learning disabilities. Founded over 40 years ago by caring parents it has grown from strengthen to strengthen and now provides day care for 150 clients. The care and support is centred around horticultural and social activities but it also covers many other activities for the clients ensuring that is a varied and engaging programme of activities, nurturing the potential of everyone who attends Where Next
The charity is led by a Chief Executive and a passionate and experienced Board consisting of an excellent Senior Management team and Trustees. There are 20 staff in total
The charity has just commenced a developmental journey which will be looking at redesigning the facilities and services ensuring that the charity continues to be relevant going forward.
Our webpage provides mor information and insight to the work of the charity
What we are looking for.
The Board are looking to strengthen existing skills and knowledge that currently exists and would like to appointment Trustees with any of the following skills and experiences.
Ø Parent/ carer of an individual with Learning and Disabilities - living or professional experience – bringing day to day experiences to ensure that the Charities strategy is appropriate from a user’s perspective
Ø Health and safety contract management – providing expertise in all aspects of safety aspect
Ø Fund raising and PR/marketing including social media - Bringing innovative ideas to expand our reach and connect more people with our cause.
Ø Project management – sharing skills to aid strategy of charities developments
Ø Business planning and/or Business Case development -providing skills for the creation of business cases
Ø Horticultural management – Bringing leadership to support the activities of the charity
Ø Education /Training/ skills and personal development - offering insights to help improve and develop our Board and workforce
Why Become a Trustee While Working Full-Time?
- Enhance Your Professional Skills: Gain leadership, governance, and strategic experience that complements your career development.
- Broaden Your Network: Collaborate with like-minded professionals, build relationships across sectors, and expand your influence.
- Flexible Commitment: We understand your time is valuable. Our trustee roles are designed to fit alongside your job, with regular meetings and flexible involvement options.
- Make a Real Difference: Your expertise can shape the future of a charity that empowers individuals with learning disabilities to lead fulfilling lives.
What’s Involved?
- Board Meetings: Attend approximately 4 meetings per year (held in person and/or virtually).
- Strategic Guidance: Work with fellow trustees to set the long-term vision and strategy of "Where Next" and oversee its implementation.
- Support & Advice: Provide expertise in your specific area while supporting the leadership team on key decisions and projects.
- Advocacy: Use your professional network to champion our cause and help us grow.
The application process
Applications are welcomed and applicants should send CVs and a supporting statement detailing what has attracted the applicants to Where Next to the Chief Executive.
The shortlisted applicants will be invited for initial discussion with the chairman and CEO.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly
──────────────────────────────────────────
Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.
We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.
This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.
WHAT WE ARE LOOKING FOR
No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.
We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns
These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.
THE ROLE
- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided
WHAT YOU WILL GAIN
- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry
WHO WE WANT TO HEAR FROM
We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.
HOW TO APPLY
Download the application form and read our Trustee Recruitment Pack.
Please do not send a CV without an application form — it will not receive a response.
Applications are reviewed on a rolling basis. Closing date: 30 July 2026.
──────────────────────────────────────────
Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.
The client requests no contact from agencies or media sales.