Client support advisor volunteer roles in Belfast
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER HEALTH ADVISOR
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our volunteer Health Advisors bring their professional skills and experience to help shape the work of their local branch, supporting other volunteers to produce solutions that meet the needs of our clients.
What the role involves
This is a varied role where local need will shape what you’ll be working on, but primarily you’ll be offering guidance to our Engineers/Makers on producing aids, adaptations and equipment.
What you’ll need for this role
· Qualified Occupational Therapist or Physiotherapist
· If you’re not currently practising that’s fine - you’ll just need to have done so within the past 3 years
· A commitment to our aims and values
You’ll also need to complete the induction checklist, a reference check and a DBS check if you’re not practising.
Where will I volunteer
The team meets on the third Monday evening of each month in Rochford. This is when we review ongoing and new jobs; input from our Health Advisor is a crucial part of the discussion. For more medically complex cases, we may also ask you to accompany a volunteer on a client visit.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help older people claim welfare benefits through home visits, form-filling and friendly support.
About Us
Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.
Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support.
As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.
What do Welfare Benefits Volunteers do?
Help older people boost their income by becoming a Welfare Benefits Volunteer.
Many older people face financial difficulties because they are not claiming all the welfare benefits they are entitled to. At Age UK Buckinghamshire, we support older people to access the benefits they deserve by offering personalised advice and practical help.
Our trained volunteer advisors visit people in their own homes to guide them through the claims process, completing benefit forms on their behalf and ensuring applications reflect their individual circumstances.
Following full training, you will be matched with clients for one-off home visits, usually lasting one to two hours. Along the way, there’s often time for a friendly chat, and perhaps a cup of tea, while making a real difference to someone’s quality of life.
What skills does a Welfare Benefits Advisor need?
- Empathy and patience with older people
- A professional, friendly and approachable manner
- Attention to detail and good record-keeping skills
- A non-judgemental approach
- Willingness to learn about older people’s benefits
What training do we provide?
Successful applicants complete 2 training sessions covering the needs of older people and welfare benefits. At the end of this initial training, you will be “buddied” with one or more experienced volunteers, first as an observer and later as an advisor until you have the knowledge and confidence to undertake one-to-one visits.
How much time do we expect you to give?
Once trained, you can commit to as many or as few visits per week as you wish. Each visit takes, on average, about 1 – 2 hours. There are quarterly meetings that provide support and additional training days from time to time to keep up with new legislation.
What is our commitment to you?
- We will provide initial and ongoing training to help you develop your knowledge and skills.
- We will continue to support you in your role, providing information and advice as necessary.
- We will discuss with you any problems you may have with your role, or any concerns we have.
- We will reimburse reasonable, approved out of pocket expenses.
The client requests no contact from agencies or media sales.