Communication administrator volunteer roles

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar ofevents to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar ofevents to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

The Nehemiah Project is a small charity that supports men with experience of addiction to break the cycle of addiction and crime. We do this through supported living, programmes, key worker support, rebuilding family connections and providing move-on support to aid transition to independent living. We currently operate from houses in Streatham and Croydon.

We are a Christian-based charity open to men of all faiths and none. We have a partnership with the British Association of the Order of Malta who provide expertise, funding and volunteer support.

Our trustees play a vital role in making sure that The Nehemiah Project (TNP) achieves its core purpose of breaking the cycle of addiction and reoffending. They oversee the overall management and administration of the charity. They also ensure that TNP has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable TNP to grow and thrive.

As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of the Nehemiah Project' s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation. The Nehemiah Project is a registered charity and a company limited by guarantee.

Treasurer Role

• Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
• Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
• Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
• Monitoring and advising on the financial viability of the charity.
• Overseeing financial controls and adherence to systems, regularly liaising with Chief Executive
• Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process Ensuring investments and assets are maximised.
• Lead on the appointment of and liaison with external auditors.
• Oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.
• Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
• Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.

What we are looking for?

• A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
• A strategic thinker with an ability to balance risk and opportunity.
• Clear communicator with the ability to bring the financial information alive to non-finance specialists. Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
• We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees. Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Responsibilities of all trustees

• Support and provide advice on TNP' s purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee TNP' s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve TNP’s financial statements.
• Provide support and challenge to TNP’s CEO in the exercise of their delegated authority and affairs. Keep abreast of changes in TNP’s operating environment.
• Contribute to regular reviews of TNP' s own governance. Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgment, acting legally and in good faith to promote and protect TNP’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of TNP’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

Personal skills and qualities

• To be sympathetic to and supportive of our Christian ethos. Practising Christian preferred.
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member. Effective communication skills and willingness to participate actively in discussion. A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission

Trustee Role Overview

Term: 4 years, renewable up to 7 years, with possible extension in exceptional cases under the Memorandum and Articles.

Remuneration: Voluntary role; reasonable expenses reimbursed.

Meetings: Attend four Board meetings a year (in person in Putney, with remote option).

Strategy Days: Up to one per year.

Events: Four annual celebration events at our houses; Trustees are encouraged to attend where possible

Committee Membership

Trustees may join one of three sub-groups — HR, Finance, or Fundraising — which meet remotely four times a year, with occasional ad hoc support to working groups or the executive team. 

Financial Commitment No donation is required, though regular modest giving is encouraged.

More Information can be found in the Trustee Pack below.

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services.

Join us as a Reception Volunteer at our Black Country Hospice in Walsall!

As an Reception Volunteer you'll be:

• Greeting all visitors, ensuring they sign in securely, feel welcomed and are passed over to the appropriate staff member
• Taking phone call messages to pass on to staff
• Signing post enquiries to the correct department
• Assisting general administration duties such as filing, scanning or checking stock deliveries
• With additional training taking donations and completing appropriate paperwork 

How much time will it take? 

We are looking for volunteers who are available to cover Thursdays at 2:30 pm till 5.00pm

We are also seeking volunteers who can work weekends only, with flexible hours. Please specify your preferred weekend shift on the application form.

Am I right for the role?

We are seeking people with warm and friendly personalities. Who - 

• Can be sensitive to the needs of our children, young people, and families.
• Will act as an ambassador for the charity
• Are good communicators, organized and reliable
• Are willing to learn about the importance of confidentiality, boundaries, diversity and safeguarding within Acorns.
• Enjoy putting into, practice your administration skills and have confidence meeting visitors 

Why volunteer at Acorns?

• To help a local charity and make a difference in your community
• Connect with likeminded people and make new friends
• Learn new skills to boost your CV
• Invited to social events and participate in our volunteer recognition scheme and award
• Full training provided

Our recruitment process includes attending interview, obtaining two suitable references and a clear DBS check (instigated by Acorns) 

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar ofevents to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.