Communications and administrative officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.
We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:
- Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
- Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
- Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
- Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.
About Alopecia UK
Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.
We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.
Alopecia UK Trustee Board
The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.
The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.
Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
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Typing, compiling, and preparing reports, presentations, and correspondence.
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Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
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Managing databases and filing systems.
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Implementing and maintaining procedures/policies & administrative systems
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Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
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Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.
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Communication skills: should be able to communicate effectively in writing.
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Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
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Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events Assistant will support the planning, coordination, and delivery of Hidayah’s events and activities. Working closely with the Events Officer and wider team, this role ensures that all events run smoothly, are well-promoted, inclusive, and aligned with Hidayah’s mission. The ideal candidate is organised, proactive, and passionate about creating meaningful community experiences.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
1. Event Planning & Delivery
· Support the Events Officer in planning, organising, and delivering a range of events, both online and in person
· Liaise with venues and caterers to confirm logistics, costs, and facilities, ensuring value for money and guest satisfaction
· Manage event listings and guest registrations through OutSavvy, ensuring all attendees have active Hidayah memberships
· Assist with event setup, registration, and on-the-day coordination, providing a welcoming and inclusive environment
· Support with risk assessments, accessibility considerations, and general event compliance
2. Marketing & Communications
· Collaborate with the Social Media team to schedule and promote events across Hidayah’s social channels
· Create or support the design of promotional materials and graphics using Canva
· Draft event descriptions, newsletter content, and updates for review by the Events Officer
· Coordinate the monthly newsletter, liaising with the Social Media team to finalise and distribute
· Engage partner charities, community groups, and networks to share event information via email and social media
3. Stakeholder & Community Engagement
· Build and maintain relationships with organisations, partners, and individuals aligned with Hidayah’s mission
· Send thank-you messages to venues, partners, and attendees following events
· Distribute and collect feedback forms, compiling responses to support continuous improvement
· Represent Hidayah at community events and networking opportunities where appropriate
4. Administrative Support
· Maintain and update the contact database and event records
· Manage the Events Team inbox, responding to or triaging queries promptly
· Attend regular Events Team meetings, contributing updates and ideas
· Track and report on event expenses and participation data as required
What do we expect from the Events Assistant?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
· Excellent organisation, communication, and time management skills. - Ability to work independently with minimal support but also as part of a team. - Proactive attitude with strong attention to detail.
· Confident using (or willing to learn) tools such as OutSavvy, Google Suite (Docs, Calendar, Meet), HootSuite, and Discord
· Familiarity with social media platforms and an understanding of their role in event promotion
· Commitment to Hidayah’s values of inclusion, respect, and community empowerment
Desirable:
· Experience with Canva or other design tools
· Basic data management or CRM experience
· Understanding of accessibility and safeguarding in events
· Ability to track budgets or handle basic event finance administration
· Analytical skills to interpret feedback and produce summary reports
Personal Attributes
· - Warm, approachable, and confident engaging with diverse communities
· Flexible and adaptable, able to respond calmly to challenges during live events
· Creative thinker who enjoys finding new ways to engage the audience
· Passionate about creating inclusive, welcoming spaces for all attendees
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 3-5 hours per week (flexible depending on needs and availability).
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main responsibilities
Provide thought leadership on the role of safeguarding in Easing Anxieties’ fundraising, marketing, communications, and help keep everyone involved safe and to the standards set.
Translate the risks and opportunities of digital for other trustees, to enable the board as a whole to engage in an informed way.
Take the lead in evaluating safeguarding procedures for the future of Easing Anxieties for the board.
Provide strategic oversight of Easing Anxieties implementation.
Draw on your networks to support our work.
Help ensure that the executive / operations teams have the capabilities that they need to implement the strategy.
Provide safeguarding training for all board and trustee members
Qualities of a safeguarding trustee
Having an investment and understanding of children’s safety
Have clear past in safeguarding or HR roles
Have good and clear interpersonal and communication skills
Ability to work with conflict and emotionally distressing matters.
Ability to produce and develop guidance and resources.
Long-term commitment to Easing Anxieties
In addition to the above, the Digital trustee has the same responsibilities and qualities as all trustees:
Responsibilities of all trustees
Support and provide advice on Easing Anxieities’s purpose, vision, goals and activities.
Approve operational strategies and policies, and monitor and evaluate their implementation.
Oversee Easing Anxieites’ financial plans and budgets and monitor and evaluate progress.
Ensure the effective and efficient administration of the organisation.
Ensure that key risks are being identified, monitored and controlled effectively.
Review and approve [charity name]’s financial statements.
Provide support and challenge to [charity name]’s CEO in the exercise of their delegated authority and affairs.
Keep abreast of changes in [charity name]’s operating environment.
Contribute to regular reviews of [charity name]’s own governance.
Attend Board meetings, adequately prepared to contribute to discussions.
Use independent judgment, acting legally and in good faith to promote and protect Easing Anxieites’ interests, to the exclusion of their own personal and/or any third party interests.
Contribute to the broader promotion of Easing Anxieites’ objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
Essential qualities and attributes of all trustees
Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
Effective communication skills and willingness to participate actively in discussion.
A strong personal commitment to equity, diversity and inclusion.
Enthusiasm for our vision and mission.
Willingness to lead according to our values Easing Anxieites.
Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
Terms of appointment
Terms of office
Trustees are appointed for a [2] year term of office, renewal for [2] further terms to a maximum of [10] years.
This is a voluntary position, but reasonable expenses will be reimbursed.
Time commitment
Attending [4] Board meetings annually. Currently meetings are held remotely.
You will be a member of a sub-committee which will meet [6] times in a year.
To provide medical education to children aged 5 to 15 across South Yorkshire, via digital and 3D modeling.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?
We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.
What you’ll do:
• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.
• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.
• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.
• Create eye-catching visuals using tools like Canva.
• Update our website as required and make suggestions for improvements.
• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.
What we’ll provide:
· Creative freedom within agreed priorities and tone of voice.
· Access to the right tools plus shared photos, stories and impact stats.
· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.
Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.
Reasonable agreed expenses will be paid.
Thank you
Mark Flannagan
Chief Executive
About us
UpCycle, works with individuals in prisons and young people at risk in marginalised communities. We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration. We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.
In prisons
· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.
In the Community
· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.
· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.
· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.
We believe everyone deserves a better future. We prevent people from being pulled into crime and help those already in the system find paths out.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.
Key Responsibilities
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Develop and deliver recruitment campaigns across relevant channels.
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Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.
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Review applications, coordinate interviews, and facilitate the selection process for all roles.
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Coordinate onboarding and induction, including role information, training, and support materials.
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Maintain accurate recruitment records, role descriptions, and schedules.
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Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.
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Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.
Core Duties
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Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.
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Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.
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Safeguard confidentiality and data protection in handling candidate and volunteer information.
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Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.
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Contribute to projects or committees related to recruitment, HR, or organisational development as required.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about best practice and trends in recruitment, volunteering, and workforce development.
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Participate in initiatives or campaigns where staffing and volunteer support are key.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.
About You
Essential
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Commitment to SSI’s mission and social impact.
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Strong communication, collaboration, and organisational skills.
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Experience in recruitment, HR, or volunteer management.
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Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.
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Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.
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Proficient with IT tools including email, spreadsheets, and recruitment platforms.
Desirable
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Knowledge of social enterprise, community organisations, or nonprofit operations.
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Understanding of safeguarding, equality, diversity, and inclusion in recruitment.
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Experience with applicant tracking systems, volunteer databases, or HR software.
What We Offer
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The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Practical, hands-on experience in recruitment, onboarding, and workforce management.
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Access to professional development, networking, and career growth opportunities.
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Reimbursement of reasonable travel and meeting expenses.
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The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operations Assistant (Volunteer Role)
Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week
About the Role
We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.
Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.
Key Responsibilities
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Provide day-to-day operational and administrative support to the CEO and Operations Manager.
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Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.
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Maintain accurate records, systems, and documentation to support efficient workflows.
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Help track budgets, invoices, and expenses in coordination with the Operations Manager.
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Support meeting preparation, including agendas, minutes, and follow-up actions.
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Coordinate logistics for internal and external meetings, events, and travel.
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Liaise with stakeholders, suppliers, and partners in a professional and timely manner.
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Contribute ideas to improve processes and enhance organisational efficiency.
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Provide general administrative support as required across the organisation.
Skills & Qualities We’re Looking For
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Strong organisational skills and attention to detail.
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Excellent written and verbal communication abilities.
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A proactive, can-do attitude with the confidence to work alongside senior leadership.
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Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).
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Ability to prioritise tasks and manage time effectively.
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Flexible and adaptable, with a willingness to take on varied responsibilities.
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Previous experience in operations, administration, or project coordination is desirable but not essential.
What You’ll Gain
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Direct experience working with a CEO and Operations Manager.
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A unique insight into both the strategic and operational running of an organisation.
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Opportunities to develop skills in project coordination, administration, and process improvement.
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Flexibility to fit the role around other commitments.
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Clear potential for the role to develop into a permanent, paid position.
Additional Information
This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bournemouth Foodbank is looking for committed and skilled individuals to serve as trustees.
The Foodbank is at an exciting time as we have just secured funding to develop a whole new branch of initiatives. We are a Pathfinder Foodbank, piloting new programmes for the Trussell Trust Foodbank Network.
Food poverty is a complex issue that requires a range of joined-up approaches to solve. Frontline services are vital; however, people need more than food for the next three days; they need to feel that they are seen and heard, and they need to know that they have a legitimate place in society. That’s why we are developing these new more than food initiatives and working to prevent dependency and the need for foodbanks in the future.
In order to meet the challenges ahead we are particularly keen to recruit Trustees with legal experience, fundraising, strong administrative skills and, availability to attend the Foodbank on an ad hoc basis (at least fortnightly) during weekdays. Lived experience using Foodbanks or similar crisis services, as well as anyone with a background in Health and Well Being services, or Hospitality would all be extremely valuable additions to our board of trustees.
Vital is to be committed to the vision of Bournemouth Foodbank and concerned about our local communities in BCP as well as social justice equal opportunities. You will want to be giving your time and skills to work alongside our board to shape the future services on offer to our local community and support our few paid staff team and over 150 volunteers.
The time commitment would be a few hours a month, the expectation to attend the Foodbank at least fortnightly during weekdays and some flexibility to support occasional events would be wonderful (but entirely optional).
Responsibilities
As Chair of Trustees, you will ensure that you comply with Bournemouth Foodbank’s governing documents, charity law requirements, and other laws that might apply to it. You must act in Bournemouth Foodbank’s best interest, including doing what you and the trustee board decide will best enable Bournemouth Foodbank to carry out its purpose, as well as making balanced informed decisions.
This role involves leading and overseeing the trustee board in ensuring the effective performance of its legal, regulatory and governance responsibilities. It is also an essential part of the role to support and line manage the Foodbank Chief Executive Officer, to achieve the vision/objectives of the Foodbank and to ensure there is a positive relationship between the trustee board, staff, volunteers, and any other stakeholders.
Key Tasks
Chairperson Responsibilities:
- chair trustee meetings so that the trustee board functions effectively and carries out its duties
- ensure the trustee board sets an overall direction for the Foodbank with clear objectives
- ensure that the business of meetings is dealt with, decisions are recorded and implemented, and documentation is well managed and filed diligently
- in consultation with the rest of the trustee board, recruit board members with relevant expertise and experience when required
- to ensure that there is appropriate line management in place to manage the Food Bank Chief Executive Officer (which shall include undertaking appraisals, counter-authorising financial payments including payroll etc)
Ensure an effective relationship between staff, volunteers, and stakeholders:
- to plan with the Chief Executive Officer, an annual schedule of any subcommittee/steering group meetings and other key events which trustee board members should attend
- to work alongside the Foodbank Chief Executive Officer to ensure there is appropriate communication between the trustee board and staff, volunteers, and any other stakeholders.
Other responsibilities, along with the board of trustees, include:
- to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
- to manage the charity’s resources responsibly, ensuring the charity’s assets are used only to carry out its purpose, ensure the charity does not become over-committed, and ensure that key risks are identified, monitored and controlled appropriately
- to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate
- to ensure appropriate financial plans are in place, budgets are monitored, financial statements are reviewed, and progress is evaluated
- to help promote the organisation to key stakeholders and beneficiaries
- to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
- to prepare for and regularly attend and participate in board and subcommittee meetings.
Please apply through CharityJobs, providing a CV and cover letter detailing why you are interested in this role and your relevant experience. Shortlisted candidates will be invited for an informal interview with members of the Board of Trustees at Bournemouth Foodbank.
You must be 18 or over to apply for this role, and you must not be disqualified from acting as a trustee and declare any conflict of interest whilst carrying out the duties of a trustee.
Applicants must be primarily resident in the UK when applying for this post. This is to enable successful applicants to fulfil the duties of this post and have access to any systems or programs required for the role in line with the charity’s data protection policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Grant Officer
Southwark Tenants’ Federation – Grassroots Housing Advice Charity
Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer
About Us
We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.
Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.
The Role
We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.
You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.
Key Responsibilities
- Research grant funding opportunities suitable for a grassroots, tenant-led organisation
- Draft and submit grant applications to trusts, foundations, and statutory funders
- Maintain a simple funding pipeline and track deadlines
- Work with staff and volunteers to gather service data, outcomes, and case studies
- Assist with basic funder monitoring and reporting
About You
Essential:
- Strong written communication skills
- Good organisational skills and reliability
- Commitment to social justice and housing rights
Desirable (but not essential):
- Experience of grant writing or fundraising
- Knowledge of social housing, tenant organisations, or advice services
We particularly welcome applications from people with lived experience of social housing.
What We Offer
- Flexible volunteering hours
- Support, supervision, and guidance
- The opportunity to contribute to a unique and historic tenant-led organisation
- Experience in grant writing within the voluntary and housing sectors
- References provided where appropriate
We particularly welcome applications from people with lived experience of social housing. We are very flexible, so still apply even if you don't have a lived experience but can write a bid
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Yes Futures is the UK’s leader in youth coaching. After 12 years of impact and supporting over 3,500 young people across 70+ schools—we are embarking on a defining new strategy in 2026 to expand our national footprint. We are seeking three high-impact Trustees to join our Board and help drive this growth.
Why join us?
This isn't just a "compliance" role. We operate a Portfolio Model, meaning you will lead on a specific strategic area and work directly with our CEO to scale our impact.
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Drive Strategy: Help develop our next strategy cycle in 2026.
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Real-World Impact: Empower young people to build the resilience and confidence they need to thrive.
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High-Level Collaboration: Join a focused, agile Board that values constructive challenge and senior expertise.
Who we need
We are looking for accomplished professionals with senior leadership experience who can open doors and broaden our reach. We have specific gaps for expertise in:
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Strategic Fundraising & Income Generation
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Marketing & Communications
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Technology, AI & Digital Strategy
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Sales & Business Development
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Education Sector Knowledge, Network and Experience
We also know that governance is best when informed by lived experience. We strongly encourage applications from those whose personal journeys resonate with the challenges our young people face.
The Commitment
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Time: Approx. 10–12 days per year.
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Meetings: 5 meetings per year (3 in-person, 2 virtual) plus one annual strategy day.
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Term: Initial 3-year term.
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Expenses: Unremunerated, but necessary travel and subsistence costs are reimbursed.
Closing Date: 31st January 2026.
Positive futures begin with self-belief. Yes Futures empowers young people to believe in themselves and discover their personal potential.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.