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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
Communication skills
Editing cntent
Scheduling content
Knowledge of admin programs including spreadsheets and outlook
Organised
Adaptable
Willing to learn and develop
An individual with a creative mindset
Thrill of building an online community.
Have a basic DBS check
Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
Gaining valuable experience.
Improving your confidence
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
Making a difference to the community
Makes a positive impact on people
Develop your current skill set and gain new skills.
Displays your level of commitment to future employers.
Displays your ability to balance and schedule your time effectively when seeking future
Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation. We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.
Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us take our communications to the next level. The role will support the Trusts and Grants Fundraiser with a focus on managing the charity’s social media posts; updates to the website and supporting event admin.
Key Tasks:
Scheduling audience-specific, engaging and shareable content in different formats
Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following
Creating call to actions to increase our Mailchimp mailing list
Book attendance at networking and fundraising events
Help us with copy writing for the press, fundraising tools and internet site.
Key Skills:
Comfortable in using digital comms tools such as mailchimp; wordpress; eventbrite; canva
Experienced in using social media such as Facebook; Instagram; LinkedIn
Able to research social media management tools such as Buffer
A confident copywriter who can write for different comms channels
Confident communicator with strong organisational skills
PERSON SPECIFICATION
EXPERIENCE
Relevant experience using digital communications tools and creating engaging content
KNOWLEDGE, SKILLS & ABILITIES
Ability to present written and verbal information clearly, accurately and to a standard appropriate for external presentation and communication
Ability to work well within a team and independently
Understanding of issues faced by those recovering from addiction
Demonstrated commitment to the vision, mission and values of the organisation
You will be supported to succeed and gain real workplace experience with a great group of people and the chance to make a real difference to the people in recovery we support.
MAIN PURPOSE:
To support the comms/fundraising team with communication and events.
Help us increase our outreach in the communities and beyond, build a group of supporters and regular donors.
Estimated need for the charity:
Roughly 4-6 hours per week, whenever is most convenient for you. For example, 3 hours, two days a week. You will be working mainly remotely from home, although volunteers are very welcome to work from our offices in Hare Hatch. You must have access to your own laptop and secure internet connection.
The client requests no contact from agencies or media sales.
Calling all creatives! If you are great with words, images and ideas, and want to find a flexible, regular, voluntary opportunity with a great small charity - we'd love to hear from you!
Criminal justice charity Belong: Making Justice Happen is looking for a Communications and Influencing Volunteer to join our friendly team and play their part in helping to make our vision of a society where there is hope, rehabilitation and recovery for victims and perpetrators of crime, a reality. This role is vital in ensuring we are telling our story and sharing the impact of our work with the world. It will assist Belong in working towards our goal of helping to develop a fairer, more effective, and more humane criminal justice system.
Supported by Belong’s Operational and Senior Leadership Team, the successful candidate will have the opportunity to develop creative content that highlight Belong’s key messages and promote change across our three policy objectives whereby we seek to promote:
Place of work: Home-based
Hours of work: Flexible, depending on availability, between 2 – 4 hours per week.
Supported By: Belong’s Operations and Finance Administrator, Head of Programmes and the CEO
Tasks
What support will you be offered?
As part of your role we will provide you with full training, support and supervision. You will have the opportunity to meet and to work with other likeminded people who share Belong’s values of restoration, respect, inspiration, perseverance and empowerment. Belong’s administrator will be on-hand to assist with planning and sign off over email, as well as via catch ups over video call. Belong’s administrator and senior management will take part alongside you in monthly meetings to plan and develop Belong’s communications and policy influencing work.
What difference will you make?
Volunteering with Belong will give you the opportunity to use and develop your skills and make a real difference to building safer communities. You will be contributing to our growth and development, which in turn will enable us to reach a greater number of individuals, and change futures for the better, by:
If you’re seeking experience in this field or want to put your existing skills to a good cause, we’d love to hear from you. Please send us a CV and cover letter outlining a bit about why you are interested in the role and what you could do to take Belong’s communications and influencing work to the next level.
Deadline: 24 April 2026
Interviews: 6 May 2026
Post to start: ASAP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
Communication skills
Editing cntent
Scheduling content
Knowledge of admin programs including spreadsheets and outlook
Organised
Adaptable
Willing to learn and develop
An individual with a creative mindset
Thrill of building an online community.
Have a basic DBS check
Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
Gaining valuable experience.
Improving your confidence
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
Making a difference to the community
Makes a positive impact on people
Develop your current skill set and gain new skills.
Displays your level of commitment to future employers.
Displays your ability to balance and schedule your time effectively when seeking future
Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?
What will you be doing?
To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation.
You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.
What are we looking for?
We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools.
You’ll be organised, detail‑focused and able to manage your own workload.
You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.
What difference will you make?
Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme.
By ensuring effective administration and communication, you’ll help enable drive the focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.
We interview on a rolling basis—apply early! Include a brief outline of your motivation and skills, and portfolio links if relevant.
UK based applicants only.
Empowering people to live and work sustainably. We inform, inspire and enable people to take practical action on climate change and the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.
You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.
This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.
Qualifications
General Requirements
Pagan Federation is a registered charity dedicated to supporting Pagans and promoting their rights and beliefs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From touchdown to takeoff and everything in between, here at Travel Radar we don’t just report on aviation and air-travel news, we take off with it! Since 2015, we’ve soared from being a small startup to one of the world’s leading sources for commercial aviation and air-travel coverage, and we’re only just getting started! With a remote crew of over 50+ enthusiasts, we deliver fresh content 24/7, 365 days a year to over 30 million readers across the globe.
Travel Radar is growing; We are looking for a Training Administrator to join our team and support our growth by supporting our contributors, interns and volunteers in the smooth operations of the organisation. You will have a hands-on role supporting our Learning & Development Manager in the effective running of internships, CPD programs and personal development training sessions in a remote environment.
Responsibilities and A Little More About the Role:
Who We're Looking For:
Why volunteer at Travel Radar?
Additional Information:
Commitment per Week: 6hrs per Week - fully flexible
Reports to: Learning & Development Manager
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.
Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.
A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers.
There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an in-person visit to an assembly or lunchtime/after-school training session.
Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students.
Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.
Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.
Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating transformative learning experiences that empower individuals and communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.
Purpose of the role:
The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.
About the Role:
As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.
If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer – Hampshire Hub
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!
This role covers the Hampshire area.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Strong HR support:
Ensures volunteers are welcomed, supported, and guided effectively.
Maintains safeguarding, confidentiality, and compliance standards.
Creates visibility and consistency in volunteer management.
Strengthens the organisation’s ability to grow and sustain impact.
Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.
Experience Qualification and Requirements
Technical & Administrative Skills
Experience in HR support, administration, or volunteer coordination.
Proficient in record-keeping and document management.
Ability to draft clear role descriptions, agreements, and HR communications.
Analytical & Organisational Skills
Strong attention to detail and accuracy.
Ability to organise multiple tasks and maintain structured records.
Communication Skills
Clear written and verbal communication.
Ability to liaise sensitively with volunteers and staff, respecting confidentiality.
Preferred Background
Human Resources, Administration, Volunteer Management, or related fields.
Experience with safeguarding and supporting volunteers.
Previous work in remote or community-driven organisations is a plus
Main Responsibilities/ Key Duties
Volunteer Recruitment & Onboarding
Assist HR Manager in attracting and onboarding new volunteers.
Prepare volunteer agreements, role descriptions, and induction materials.
Record-Keeping & HR Administration
Maintain accurate volunteer records and documentation.
Support HR processes, including tracking training and compliance requirements.
Safeguarding & Policy Support
Ensure volunteer engagement complies with safeguarding policies.
Support confidential HR processes and reporting.
Cross-Functional Collaboration
Work with team leads and operations staff to ensure volunteers are integrated and supported.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with the Education team. Across all of Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 30+ and hundreds of volunteers work hard to achieve this aim.
We hope that you’ll join our team as the new Volunteer School Speaker Assistant Coordinator!
Humanists UK has a network of trained school speakers who visit schools on a voluntary basis to raise awareness and understanding of humanism amongst children and young people. As both the network and the demand from schools have grown, we need to increase our capacity to monitor and process requests from teachers. This is done by the Advancing Humanism Administrator (AHA), with the support of Volunteer School Speaker Assistant Coordinators.
We are seeking motivated individuals to become Assistant Coordinators and help support the growth of our School Speaker network.
Take a look at the full role description and person specification to help you decide whether the role is right for you.
Whatever your background, or prior experiences, if you’re passionate about supporting young people to learn about humanism, we’d love to hear from you.
At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
This role exists to:
Support the coordination and tracking of volunteer activity across teams
Translate organisational needs into structured volunteer workflows
Maintain and improve systems for onboarding, engagement and offboarding
Monitor volunteer participation, capacity and gaps
Support compliance with safeguarding and organisational policies
Ensure consistency, documentation and scalability in volunteer operations
You are the link between volunteers, systems, operations and organisational visibility.
About the Role
To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.
Why This Role Matters
Strong volunteer operations:
Ensure volunteers are supported, organised and able to contribute effectively
Maintain safeguarding, compliance and ethical standards
Create visibility of who is doing what across the organisation
Build sustainable systems that reduce confusion and duplication
Strengthen the organisation’s ability to grow and deliver impact
Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.
Experience Qualification and Requirements
Technical Skills
Strong proficiency in:
Google Sheets / Microsoft Excel
Data tracking and reporting tools
Ability to organize and interpret large sets of data
Analytical Skills
Strong problem-solving and critical thinking ability
Ability to identify patterns, trends and inefficiencies
Detail-oriented with a structured approach to analysis
Communication Skills
Ability to present data in a clear, concise and actionable format
Strong written communication for reporting
Organisational Awareness
Understanding of how teams and workflows interact
Ability to think in systems, not just tasks
Preferred Background in:
Operations
Business Administration
Data Analysis or related fields
Preferred previous experience in:
Operations analysis
Project tracking
Process improvement roles
(Experience working in remote or volunteer-based organisations is an advantage)
Main Responsibilities/ Key Duties
Core Objectives:
Provide clear visibility into operational performance across all teams
Identify inefficiencies, bottlenecks and process gaps
Recommend practical, data-backed improvements
Support leadership with structured reporting and insights
Strengthen accountability and operational clarity across the organisation
Key Responsibilities:
1. Data Tracking & Performance Monitoring
Develop and maintain centralized tracking systems (e.g., Google Sheets)
Monitor key operational metrics across departments, including:
Volunteer recruitment and onboarding timelines
Task completion rates across teams
Program and project delivery timelines
Ensure data is accurate, up-to-date and consistently maintained
2. Reporting & Insights
Prepare weekly or bi-weekly operational reports for leadership
Clearly highlight:
Performance trends
Delays and inefficiencies
Areas requiring attention
Translate raw data into clear, actionable insights
3. Process Analysis & Mapping
Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)
Identify:
Bottlenecks
Redundant steps
Communication breakdowns
Provide structured recommendations for process improvement
4. Risk Identification & Escalation
Proactively flag:
Missed deadlines
Workflow delays
Inactive or unresponsive team members
Escalate findings to the Operations Manager with supporting data and context
5. Systems & Process Optimization
Recommend improvements such as:
Workflow restructuring
Automation opportunities
Standardized templates and tracking systems
Continuously evaluate the effectiveness of existing systems and suggest refinements
6. Cross-Functional Collaboration
Work closely with:
HR Team (for recruitment and onboarding tracking)
Team Leads (for task and performance tracking)
Operations Coordinator / Executive Assistants (for workflow visibility)
Ensure alignment between data insights and operational execution
Scope and Boundaries for the role:
To ensure clarity and efficiency:
The Operations Analyst WILL:
Analyze data and workflows
Provide insights and recommendations
Track and report performance metrics
The Operations Analyst WILL NOT:
Manage or supervise team members
Enforce task completion or chase individuals
Schedule meetings or handle administrative coordination
Make final operational decisions
Working Relationship:
The Operations Analyst will:
Report directly to the Director of Central Operations & Executive Coordination
Support decision-making but will not replace leadership authority
Work collaboratively across all teams while maintaining objectivity and independence
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Accuracy and consistency of operational data
Timeliness and quality of reports
Clarity and usefulness of insights provided
Number and impact of process improvements implemented
Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
Establish a centralized operations tracking system
Deliver consistent and structured performance reports
Identify at least 2–3 key operational inefficiencies with clear recommendations
Provide leadership with improved visibility into organisational performance
The client requests no contact from agencies or media sales.