Community and access learning manager volunteer roles
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Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Primary Location: Walton Firs Activity Centre, Convent Lane, Cobham, Surrey KYT11 1HB
Secondary Location: Dixcart House, Addlestone Road, Bourne Business Park, Addlestone, Surrey KT15 2LE
Remuneration: Voluntary (reasonable expenses will be reimbursed)
Time Commitment: Between 15 and 40 hours annually, depending on personal capacity. Role commitments include five board meetings per year including the annual general meeting, and periodic sub-committees and public events.
1. Organisational Information:
1.1 The Walton Firs Foundation is a Surrey-based registered charity (Charity registration number: 1113830), and a company limited by guarantee without share capital (Companies House registration number: 05695208). The Foundation’s charitable mission is to support young people’s personal development and social inclusion, through enabling their engagement in outdoor education, vocational training, and volunteering programmes. Since its establishment in 2006, the Foundation has enabled over 250,000 young people from across the south-east of England to learn, develop and enjoy in nature, including many whose backgrounds and circumstances have previously restricted their access to the natural environment. The Foundation is a recipient of The Queen’s Award for Voluntary Service, in recognition of its developmental impact on the lives of young people. In 2024/25, the Foundation recorded a total income of £852,977, and a net trading surplus of £81,286.
1.2 The Foundation owns and manages Walton Firs Activity Centre, a fifty-acre facility that provides forty land-based outdoor education activities and residential capacity to accommodate up to 1,100 young people. The activity centre is commissioned by a wide range of children’s and youth service providers and by primary, secondary and SEND schools to deliver high quality curriculum enhancement programmes and outdoor learning activities. In addition, the activity centre directly-delivers a range of services for local young people, including holiday and afterschool activity projects, work experience programmes, and The Duke of Edinburgh’s Award. In 2024/25, Walton Firs Activity Centre delivered 479 service commissions and engaged 32,000 young people in outdoor learning activities and programmes.
1.3 Currently, the Foundation has six trustees / directors, who work with the company secretary under the leadership of the chairman of the board, to provide oversight and scrutiny of, and support and guidance to, the chief executive officer and the activity centre management team. A group of twenty-five charity patrons provide overview over the trustees / directors.
1.4 For more information about the Walton Firs Foundation and Walton Firs Activity Centre, please visit our website
2. Role Purpose:
2.1 The Trustees / Directors of the Walton Firs Foundation serve simultaneously as a charity trustees and as company directors, and manage statutory duties under the Companies Act 2006. They are responsible for the strategic direction, operational governance, and financial status of the organisation, and work closely with the chief executive officer to ensure the Foundation delivers its charitable objects and activities for the public benefit, in compliance with the Charity Commission’s regulations and company law. The role’s key accountabilities include ensurance of the Foundation’s capacity to manage high-quality outdoor education experiences and facilities for young people, whilst complying with all relevant legislative and regulatory requirements.
3. Key Responsibilities:
Governance and Compliance:
3.1 The Trustees / Directors:
3.1.1 Ensure the organisation complies with its governing document, charity law, company law, and other relevant legislation / regulations including health and safety, safeguarding, data protection, and employment law.
3.1.2 Ensure the organisation is managed ethically and with integrity, and avoid conflicts of interest or misuse of charity / company assets.
3.1.3 Ensure that organisational policies, procedures, and practices comply with legal requirements and sector best practice.
3.1.4 Ensure the safeguarding and promotion of the wellbeing and safety of children and young people.
Strategic Leadership:
3.2 The Trustees / Directors:
3.2.1 Contribute to setting the organisation’s strategic direction, vision, mission, and values.
3.2.2 Monitor the organisation’s performance against agreed objectives and outcomes.
3.2.3 Ensure the organisation’s activities align with its charitable objects and activities, and provide measurable public benefit.
Financial Stewardship:
3.3 The Trustees / Directors:
3.3.1 Ensure effective and efficient management of the organisation’s resources, including safeguarding assets and ensuring funds are used exclusively to pursue the charity’s objects and activities.
3.3.2 Approve annual budgets, business plans, and financial statements.
3.3.3 Oversee risk management, ensuring appropriate internal controls, reserves, and sustainability planning.
Board and Organisational Development:
3.4 The Trustees / Directors:
3.4.1 Actively participate in board meetings and relevant committees.
3.4.2 Contribute expertise, constructive challenge, and support to the chief executive officer.
3.4.3 Support fundraising and income generation, ensuring compliance with the Fundraising Regulator’s Code of Practice.
3.4.4 Promote the organisation’s work to stakeholders, partners, and the wider community.
4. Statutory Duties as a Charity Trustee:
4.1 In accordance with the Charity Commission regulations, the Trustees of the Walton Firs Foundation:
4.1.1 Act in the charity’s best interests – prioritise the needs of the charity beneficiaries above personal or external interests.
4.1.2 Manage the charity’s resources responsibly – ensure effective use of charity funds, assets, and staff and volunteers.
4.1.3 Act with reasonable care and skill – use personal and professional competencies and experience to inform charity decision-making.
4.1.4 Ensure accountability – be answerable to beneficiaries, patrons, the Charity Commission, funders, and the wider public.
5. Statutory Duties as a Company Director:
5.1 In accordance with the Companies Act 2006, the Directors of the Walton Firs Foundation:
5.1.1 Promote the success of the company for the benefit of its customers.
5.1.2 Exercise independent judgment and make organisational decisions objectively.
5.1.3 Exercise reasonable care, skill and diligence based on personal and professional expertise and the standards expected of a company director.
5.1.4 Avoid conflicts of interest and declare any that arise.
5.1.5 Refuse benefits from third parties that could compromise their independence.
5.1.6 Ensure accurate records and filings are maintained with Companies House.
6. Person Specification:
6.1 Essential Criteria:
6.1.1 Commitment to the charity’s objects and activities: the provision of developmental outdoor education opportunities for the benefit of young people.
6.1.2 Knowledge and understanding of the legal duties, responsibilities, and liabilities of charity trustees and company directors.
6.1.3 Capacity to think strategically and contribute to organisational policy and procedural development.
6.1.4 Effective communication, interpersonal and advocacy skills.
6.1.5 Integrity, objectivity, and willingness to assert personal views and opinions.
6.1.6 Availability to attend meetings and engage fully in governance activities.
6.2 Desirable Criteria:
6.2.1 Experience of the delivery and management of education, youth work, outdoor learning, or related sectors.
6.2.2 Financial, legal, or governance expertise.
6.2.3 Fundraising, marketing, or business development experience.
6.2.4 Human resources, accountancy, project management experience.
6.2.5 Educational curriculum design and delivery, capital project management experience.
6.2.6 Health and safety and quality control and assurance procedures experience
6.2.7 Volunteer engagement and development experience
6.2.8 Lived experience or understanding of the needs and aspirations of young people.
7. Additional Information:
7.1 Trustees / Directors are appointed for a term of four years, renewable subject to board approval.
7.2 The Trustee / Director role is unpaid, but reasonable out-of-pocket expenses will be reimbursed where requested.
7.3 Training and induction will be provided for Trustees / Directors, and ongoing development opportunities supported as required.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Thank you!
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of clinical and support volunteers in 30 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated over 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
Our Top Priorities
We are looking for an experienced and enthusiastic Fundraising Trustee to work with the staff and Board to develop and build the existing fundraising strategy and capability of this small but rapidly growing national charity to the next step in realising our ambition, whilst embedding good governance, and strengthening the charity’s financial position. As a young charity we still need practical, hands on support from the trustees in their area of expertise while we work to mature into an organisation where the trustees can focus on a purely governance role.
Broad Description of Role
· Contribute actively as a member of the Board of Trustees to provide strategic direction, set overall strategy and policy, set targets and evaluate performance.
· Oversee all fundraising and ensure it is undertaken legally, honestly and accountably. Adhering to the Fundraising Regulator guidelines.
· Work with the CEO, Head of Marketing & Fundraising, Fundraising Manager and Board of Trustees to develop and implement a fundraising strategy for the charity to strengthen our financial sustainability, including maintaining existing donors and developing new funding streams.
· Use pre-existing networks to identify funding opportunities and facilitate introductions as well as strengthening relationships with existing donors and supporters.
· Support the development of a HNW network which will take some creativity in the current climate.
· Oversee the development and use of campaigns, social media and celebrity engagement so support income generation.
· Ensure donor reporting and compliance with fundraising legislation.
Who we’re looking for - knowledge and experience
· Demonstrable experience of fundraising at a senior level within the Third Sector.
· A thorough understanding of the Third Sector, Charity Commission legislation, charity governance and the Fundraising Regulator’s guidelines.
· Awareness of the challenges a small charity can face in developing long term funding streams.
· Experience of donor cultivation and journey.
· Experience of a diverse range of funding streams such as trust and foundations, corporate giving, HNW, individual giving and commercial income generation.
· Excellent networking, influencing and communication skills.
· Active support of fundraising programme.
· Help to create a culture of philanthropy.
Input and Time Commitment:
· A time commitment of 2-4 hours a month would be expected.
· Trustees are expected to be available for regular consultation and input on a range of issues in between meetings, usually via email.
· Attend at least one outreach a year.
· Attend virtual quarterly board meetings, held on third Tuesday of January, April, July, October at 6pm. Meetings duration approx 1 – 2 hours.
o Papers for the meeting are sent the week prior and Trustees must ensure they have read and understood all the information in advance in order to participate fully.
· Attend annual conference – usually 2 days in London.
· Attend in-person annual strategic review, usually half a day, in London.
· Training will be provided to give a good understanding and acceptance of the legal duties, liabilities and responsibilities of trustees.
Personal Attributes:
· Good time management and personal motivation, and ability to work flexibly with a small fast-growing organisation.
· Belief in the vision, mission and values of StreetVet.
· Commitment to equality, diversity and inclusion.
· An ability to think logically and objectively to identify key issues and good judgement to support robust decision making.
· Ability and willingness to devote the necessary time and effort to the role.
· Good communicator, able to both empower and challenge supportively.
· An ability to think creatively and offer new ideas.
· A willingness to speak their mind and voice opinions even if these are not shared by other trustees.
· An ability to work effectively as a member of a diverse team.
· Understanding of how to use Microsoft Teams to facilitate collaborative and remote working or willingness to learn.
Registered Charity
11 - 20
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together
The client requests no contact from agencies or media sales.
Thank you!
We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.
Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.
Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.
The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.
This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.
The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.
The client requests no contact from agencies or media sales.
Thank you!
Solace is seeking to recruit 3 new Shadow Board members, with lived experience of VAWG to work alongside and act as a critical friend to the Board of Trustees. We are looking to culminate a diverse Shadow Board with a range of expertise and skills, to work together with the Board of Trustees in fulfilling responsibilities for the strategic direction and overall governance of the organisation.
By joining our Shadow Board, you will have the exciting and important opportunity to use your lived experience, skills and expertise to drive the success of a growing organisation that makes a profound and positive impact on the lives of women and girls who have suffered from violence and abuse.
Registered Charity
101 - 500
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
The client requests no contact from agencies or media sales.
Thank you!
The Institute of Conservation (Icon) is seeking an enterprising and passionate supporter of cultural heritage to chair our Board of Trustees through an ambitious period of growth and change.
This fulfilling role will appeal to a people focused individual, who will welcome the opportunity to actively engage with Icon's membership and the wider heritage sector. We are looking for the skills and ambition to support us as we establish a new strategy to champion conservation and deliver sustainable financial growth to support our charitable objectives.
About the Role
The Chair’s responsibilities include those of all Icon Trustees, with the additional operational responsibilities:
- Providing leadership to the Board in its strategic and policy role
- Chairing the Board and other meetings to facilitate positive discussion and development
- Ensuring the Board fulfils its legal and charitable responsibilities for the governance of Icon
- Establishing a constructive working relationship with the Chief Executive
- Appraising the performance of the Chief Executive and the Trustees
- Advocating for Icon and conservation via public speaking appointments at Icon events and within the wider heritage sector
- Supporting Icon’s petition for Royal Charter through stakeholder engagement activity
For the full list of responsibilities and information on Icon including its mission and values, please refer to the Chair of the Board of Trustees Recruitment Pack
About You
You will be:
- Committed to Icon’s values and the conservation of cultural heritage
- Committed to the professional ethos that defines Icon and its members
- Able to direct the business of the Board efficiently and effectively
- Skilled in developing and nurturing productive working relationships
- Willing to challenge us and introduce new ways of thinking
You will have experience in:
- Charity or corporate governance
- High level advocacy across a range of media, including public speaking, interviewing and written commentary
- Successful fundraising and/or entrepreneurial activities
- Delivering organisational growth and future resilience
- Problem solving, building understanding, and fostering collaboration
All trustees must agree to comply with the Trustees’ Code of Conduct. You can find more information about being a Trustee on Icon’s website.
How to Apply
If you would like to be considered for a position on our Board of Trustees, please submit a brief covering letter (no more than one side of A4) explaining why you are interested in the role and highlighting your relevant skills and experience. Please also provide your CV, covering no more than two sides of A4.
Detailed application instructions can be found on Icon's website.
Applications close on Wednesday 11 February 2026 at 5PM.
