Community fundraising and events officer volunteer roles
Trusteeship for Thetford Heritage Trust
Location: Thetford
Salary: Voluntary
Thetford Heritage Trust are in the process of becoming a newly formed charity, they are seeking Trustees to join its Board as it embarks on an exciting programme of work to unlock the heritage potential of the Norfolk Town of Thetford.
The Trust has been set up to preserve and maintain Thetford’s many historic buildings and to develop a community heritage and arts centre to support and promote the town’s rich heritage and encourage local participation in the performing and creative arts
The Trust is looking to recruit five independent trustees with experience in charity governance, architectural heritage, finance, creative and performance arts and fundraising. They will join the five members of Thetford Town Council already appointed to the new board.
This is a great opportunity to play a pivotal role in guiding the development of Thetford’s architectural and cultural heritage for future generations.
Time commitment: initially, in the setting up period, board meetings will be held bi-monthly, the time commitment will be up to 6 hours per month.
As the Trust progresses, board meetings will reduce to 4 meetings per year. Trustees are expected to attend these and to devote sufficient time to read through the board papers in advance. There may be other events that trustees are invited to attend, and other opportunities to get involved.
Meetings will be held either electronically by Microsoft Teams or in person in the Guildhall in Thetford on a Wednesday or Thursday evening from 5.30pm to 7.30pm. From time to time, additional meetings may be necessary.
Terms of office: our trustees can serve up to 2 three-year terms for a maximum of 6 years.
Trustee expenses: all reasonable expenses incurred by trustees to attend meetings will be reimbursed.
Overall purpose of the role: our trustees are legally responsible for the governance of Thetford Heritage Trust. This means they must make sure that the Trust achieves its objectives, as set out in our governing document. They ensure we have a strategy, and that our assets and resources are only used for charitable purposes in line with our governing document.
Our trustees make sure that we operate in line with any relevant laws, particularly the Charities and Companies Acts. Trustees have a collective responsibility – to work together for the best interests of the Thetford Heritage Trust.
Role description:
Organisational purpose
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Making sure Thetford Heritage Trust (the Trust) pursues its stated objects (purposes), as defined in its governing document, by ensuring that suitable strategies, plans and policies are in place.
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Ensuring the Trust complies with its governing document, charity law, company law and any other relevant legislation or regulations.
Leadership
- Ensuring that the Trust applies its resources exclusively in pursuance of its charitable objects and ensuring the financial stability of the Trust.
- Ensuring that there are appropriate policies and procedures in place for the effective and efficient administration of the Trust.
- Protecting and managing the property entrusted to the Trust and ensuring the proper investment of the charity’s funds.
- Representing the board’s agreed position when speaking publicly on behalf of the Trust.
- Acting as an ambassador and champion for the Trust at events and online.
Integrity
- Committing to uphold the Trust’s Trustee Code of Conduct
- Upholding any policies and procedures relevant to the trustee role including confidentiality, safeguarding, conflict of interest and data protection.
Decision-making risk and control
- Ensuring clear focus on strategy, performance, and assurance,
- Promoting a culture of sound objective decision making, without undue influence by special or personal interests.
- Ensuring appropriate risk management and plans for mitigation are in place.
Board effectiveness
- Upholding board collective responsibility.
- Making reasonable use of own skills and experience to support the work of the Board and the wider organisation.
- Contributing towards an annual review of the board’s performance.
Openness and accountability
- Ensuring the charity’s performance and interaction with its stakeholders are guided by the values, ethics and culture put in place by the board.
- Taking seriously the responsibility for building public trust and confidence in the organisation’s work.
Person specification
Attributes
- Strong understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship.
- Demonstrable commitment to the Trust’s charitable objects and to developing the Trust’s strategic vision.
- Ability to contribute to the work and ongoing development of the Trust, not only through regular attendance of board meetings, but also through sub-committees of the Board, and/or ad hoc ‘task and finish’ group activity, as appropriate.
- Ability to use previous experiences in a relevant manner, whilst at the same time being able to separate from prior allegiances and interests, so that conflicts can be managed openly and transparency guaranteed.
- Be comfortable discussing and making decisions on matters outside of your direct area of expertise.
- Appreciation of the nature of risk management at board level.
Skills
- Highly effective communication and interpersonal skills, with the ability to converse beyond your own domain of expertise and to discuss complex and/or intractable problems and contribute to solutions, even if these are not perfectly aligned to your own views;
and be able to:
- provide support and advice to the Trustees and officers in the affairs and strategic development of the Trust.
- demonstrate a clear commitment to operating by the standards relating to public life and knowledge of the Charity Commission’s requirements of Trustees.
To Apply
If you are interested in joining our Board of Trustees and playing a pivotal role in the development of the Thetford Heritage Trust, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asylum Welcome is an extraordinary local charity, offering a range of support to asylum seekers, refugees and vulnerable migrants seeking refuge in and around Oxford. We provide everything from advice, visits, legal support, education, assistance finding employment and even helping secure free bus passes.
We currently have a strong and capable Board with a wide-ranging skill set and we are seeking a Chairperson who can provide strong leadership and a collaborative approach.
As an organisation we are committed to reflecting our diverse and vibrant Oxfordshire community to help strengthen our governance and our approach. We are seeking a new Chair with a range of skills and experience. In particular, we are looking for people who can demonstrate :
· Experience of leadership
· Commitment to the aims and values of Asylum Welcome
· Tact and diplomacy
· Excellent communication and interpersonal skills
· Good facilitation skills
· Impartiality, fairness and discretion
· Empathy with the challenges of running a highly diverse. largely volunteer-based organisation in a subject area which is both topical and challenging.
As Chair you will play a key role in enabling us to continue supporting refugees and asylum seekers, primarily in the Oxfordshire area, empowering them to rebuild their lives here in safety. This role offers a valuable opportunity to use your professional skills and experience to make a meaningful difference to individuals who have been forced to flee their homes and livelihoods.
We welcome expressions of interest from people of all ages and backgrounds, and a job share arrangement would be considered. The role is currently shared by two Trustees as Co-Chairs who are retiring as Trustees after many years of service.
The Chair position is not paid but travel expenses may be claimed for attending meetings.
The Board meets (via Teams and in-person) 6 - 8 times a year, currently early evening on a Thursday. Dates are agreed a year in advance.
This is an exciting time to join the Trustee Board at Asylum Welcome and a fantastic opportunity to influence the growth and future of a dynamic charity.
For more information see the full role description.
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are now at a particularly exciting moment. Following multi-year funding from Creative Scotland and the success of productions such as Small Town Boys, we are looking ahead to our next phase of growth with confidence and ambition. This is a wonderful time to step into the role of Chair and help shape what comes next.
As Chair, you will lead a committed and thoughtful board, working closely with our artistic and executive leadership to set strategic direction, champion our values, and ensure the organisation continues to flourish. You will be an advocate for dance, for Dundee and for the artists and communities we serve. Your ability to build strong relationships, communicate clearly and create a supportive, well-governed environment will be central to our continued success.
It is a role with responsibility and also with enormous reward.
We run creative programmes, workshops and performances that are inclusive and accessible. We nurture talent and provide opportunities for people to develop their creative practice and skills. We create high- quality productions that tour throughout Scotland and the UK.
Our work is inspired by stories and ideas from the people and communities we work with in Dundee and beyond.
We would be delighted to hear from you and to learn how your experience, perspective and passion could help lead Shaper/Caper into its next chapter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.
We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.
Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.
The role
We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential.
We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.
We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.
This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.
We look forward to hearing from you!
To help people overcome their problems and uphold their rights through advice, support and campaigning, ultimately creating a fairer society for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
White Ribbon Alliance UK are seeking passionate and dedicated individuals to join as Trustees. In this role, you will be instrumental in governing our charity and ensuring we achieve our mission to promote maternal health and rights. Trustees serve for a term of three years, with the possibility of renewal at the end of the term. We are looking to fill the positions of General Trustees, Board Chair, Treasurer, and Compliance Officer. Your strategic vision, commitment, and ambassadorial efforts will be vital in driving our organisation forward and making a significant impact on the communities we serve. Below is the role description and instructions on how to apply.
Statutory Duties of a Trustee
Trustees share ultimate responsibility for governing the charity and directing how it is managed and run. This includes:
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Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
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Ensuring compliance with the governing document (constitution or articles of association), charity law, company law and other relevant legislation or regulations.
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Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects, for the benefit of the public.
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Ensuring that the organisation defines its goals and evaluates performance against agreed targets.
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Safeguarding the good name, reputation, and values of the organisation.
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Ensuring the effective and efficient administration of the organisation, including appropriate policies and procedures.
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Ensuring the financial stability of the organisation.
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Protecting and managing the property of the charity and ensuring the proper investment of its funds.
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Following proper arrangements for the appointment, supervision, support, appraisal and remuneration of senior staff.
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Scrutinising board papers, leading discussions, and providing independent, creative judgement on key issues.
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Offering advice and guidance on new initiatives, risks, or opportunities.
Ambassadorial Contributions
In addition to their statutory duties, Trustees are requested to use their specific skills, knowledge, networks, or experience to strengthen the board’s work according to their skills, capabilities, interests and available time. This includes:
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Promoting the charity's mission and values: Trustees should consistently advocate for the charity's goals and principles in various settings, ensuring that the organisation's message is clearly communicated.
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Representing the charity at external events: Trustees should attend and participate in meetings, conferences, and other events on behalf of the charity, acting as its official representatives.
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Engaging with media: Trustees should be prepared to speak to the media about the charity's work, providing insights and information that highlight the organisation's impact and importance.
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Leveraging personal and professional networks: Trustees should use their connections to support the charity's objectives, whether by opening doors to potential supporters, funders, collaborators, or influencers.
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Cultivating strategic partnerships: Trustees should engage with stakeholders across healthcare, academia, government, and civil society to build and maintain relationships that benefit the charity.
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Supporting fundraising efforts: Trustees should actively participate in fundraising activities, helping to secure the resources needed for the charity to achieve its mission.
By fulfilling these responsibilities, trustees play a crucial role in enhancing the visibility and impact of the charity, ensuring its continued success and growth.
Skills and Capabilities Requirements
Trustees are expected to bring both governance capability and a willingness to champion the charity externally. Essential qualities include:
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A commitment to the organisation’s mission and values.
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Willingness to devote the necessary time and effort.
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Strategic vision and the ability to see the “big picture.”
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Good, independent judgement and the confidence to speak one’s mind.
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Ability to think creatively and contribute fresh ideas.
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Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
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Ability to work effectively as part of a diverse team.
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Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
Desirable (but not essential):
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Strong personal and professional networks, with the willingness to leverage them on behalf of the charity.
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Experience in advocacy, fundraising, or public speaking.
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Understanding of the wider charity, health, or social justice sectors in which White Ribbon Alliance UK operates.
Time Commitment
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Statutory duties for general trustees: 6-8 days per year.
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Statutory duties for Chair, Treasurer, and Compliance Officer: 10-12 days per year (inclusive of general trustee duties).
Equity, diversity and inclusion
Equity and inclusion are central to White Ribbon Alliance UK’s purpose and how we work. We recognise that maternity harm, discrimination, and exclusion are produced by systems, and that governance must reflect the people most affected by those systems.
We strongly encourage applications from people who:
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Have lived experience of sexual and reproductive health and rights issues
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Are Black or from racially minoritised communities
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Are LGBTQ+, disabled, or neurodivergent or otherwise marginalised by society
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Come from communities underrepresented in charity governance
We value lived experience and community knowledge as expertise. You do not need to fit a traditional Board profile to be a strong Trustee.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments to apply or to take part as a Trustee, we will work with you to put these in place.
Remuneration
This is a volunteer position. Expenses incurred as part of fulfilling the role will be reimbursed.
Your personal statement should not repeat your CV or restate the job description. Instead, we are interested in hearing about you.
In particular, please tell us:
- Why you want to volunteer with White Ribbon Alliance UK as a Trustee.
- What draws you to human rights and social justice work, and how this shows up in your values or experience.
- What diversity means to you, and how you approach working in inclusive and equitable ways.
- Why this role, at this point, is a good fit for you.
If you are interested in one of the specialist roles (Chair, Treasurer, Com
To transform sexual & reproductive healthcare by emphasising wellbeing & human rights, eradicating gender-based violence and promoting gender equity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee vacancies. Our trustees play a vital role in making sure that the charity achieves its core objects as set out in the governing documents. They oversee the overall management, finances and administration of Dove Cottage and ensure that the charity is successfully implementing a clear strategy in line with our vision. Trustees are also there to support and constructively challenge the senior staff team (the Dove Cottage Manager and Income Generation and Marketing Manager).
The trustees of Dove Cottage have a responsibility to:
· Support and provide advice on Dove Cottage’s purpose, vision, goals and activities.
· Approve operational strategies and policies, and monitor and evaluate their implementation.
· Oversee Dove Cottage’s financial plans and budgets and monitor and evaluate progress.
· Provide leadership to the board and to ensure that trustees fulfil their duties and responsibilities for the proper governance of the charity.
· Support and, where appropriate, provide constructive challenge to the executive manager.
· Ensure that the board as a whole works well and in partnership with key staff.
· Ensure the effective administration of the charity.
· Ensure that key risks are being identified, monitored and controlled.
· Review and approve Dove Cottage’s financial statements.
· Provide support and challenge to senior staff, specifically the Dove Cottage Manager and the Income Generation and Marketing Manager in the exercise of their delegated authority and responsibilities.
· Keep abreast of changes in Dove Cottage’s operating environment.
· Contribute to regular reviews of Dove Cottage’s governance arrangements.
· Attend board meetings, well prepared to contribute to discussions.
· Exercise independent judgement, acting legally and in good faith to protect Dove Cottage’s interest, to the exclusion of your own/third-party interests.
· Ensure appropriate accountability to LOROS as sole member.
· Contribute to the promotion of Dove Cottage’s objects, aims and reputation through the application of your skills, expertise, knowledge and contacts.
Working hours/commitment
All trustees are required to:
· Attend at least four board meetings each year, although trustees may together decide to change the frequency of meetings.
· Attend the charity’s Annual General Meeting and any extraordinary general meetings should these be required.
Meetings will usually be held in person at the hospice in Stathern. There will be times when trustees need to be actively involved beyond board meetings. This may involve visiting the hospice, tea room and shops, helping out at events, scrutinising papers, leading discussions, providing advice and guidance on new initiatives, responding to complaints and concerns, and getting involved in various matters about which they have a special expertise.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Trustee (MILTON KEYNES & NORTH BUCKS BRANCH)
Help Us Make a Real Difference for Animals in Milton Keynes
Do you care deeply about animal welfare and want to use your skills to create lasting change? Do you have corporate business experience that you’d like to use to give back to your community? At RSPCA Milton Keynes, every decision we make, every pound we raise, and every hour we give is about one thing: helping animals in need.
Overview of the Branch Trustee opportunity
We are looking for enthusiastic and passionate people who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA MILTON KEYNES & NORTH BUCKS Branch
We’re a small independent charity, run by passionate volunteers and supported by a dedicated team. Every year, we rescue, rehabilitate, and rehome animals who deserve a second chance. But we can only do this because of the funds we raise locally through our charity shops, fundraising events, grants, and public donations. We’re now at a pivotal moment, transitioning to Charitable Incorporated Organisation (CIO) status, and we need strong leadership and fresh ideas to secure our future. We have two retail outlets, a growing online presence, and funds ready to invest in sustainable revenue streams. What we need is your business expertise and drive to make it happen.
Primary responsibilities of the Branch Trustee
What we are looking for in a volunteer:
We are looking for people from all social and cultural backgrounds who can
- Make a real impact on animal lives: Every idea you bring helps us rescue, rehabilitate, and rehome more animals.
- Use your skills for good: Apply your business experience to strategy, fundraising, and growth that truly matters.
- Join a passionate team: Work alongside people who share your love for animals and commitment to making a difference.
- Feel proud and fulfilled: Experience the satisfaction of doing something good—every decision you help shape creates a positive change in our community and gives animals the second chance they deserve.
We’re asking for
- Up to 6 hours per week (flexible).
- Help us structure volunteering, drive fundraising, and develop revenue ideas.
- Bring your corporate experience, creativity, drive, and enthusiasm to a small team that’s ready to grow.
Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.
What we can offer you as a volunteer Branch Trustee
- We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
- Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
Practical considerations
- Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
- Trustees are elected for a 12-month term each year.
- Reasonable expenses will be reimbursed.
- Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
- References will also be required.
How to find out more about being a Branch Trustee
For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.
We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.
How to Apply:
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you! Please visit our website to learn more about what we do.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a crimanal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.


