Community management volunteer roles

Data Collection Volunteer (Befriending Services)

Location: Hybrid – Home-based with occasional office attendance

Time Commitment: 2-4 hours per week (flexible)

At Age UK East Sussex, our befriending services help reduce loneliness and social isolation among older people across the county. To ensure we continue delivering these vital services and secure future funding, we need to demonstrate the difference our support makes.

As a Data Collection Volunteer, you will play an important role in gathering feedback from clients, recording outcomes, and maintaining accurate records on our Charitylog database. Your work will help us measure the impact of our services, improve the support we provide, and evidence positive outcomes for funders and stakeholders.

If you enjoy speaking with people, have good attention to detail, and are comfortable using computers, we'd love to hear from you.

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Socially Connected Ambassador (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To leverage personal and professional networks to expand GLF’s reach and influence.

Key Responsibilities:

• Represent GLF at social, political, and business networking events.

• Connect GLF with potential partners, donors, and sponsors.

• Support awareness campaigns through social media and public engagement.

• Advocate for youth and family issues in community forums.

Requirements/Skills:

• Strong public presence or social influence.

• Excellent networking and relationship-building skills.

• Passionate advocate for vulnerable children and families.

Benefits:

• Opportunity to be the public face of a growing national movement.

• Exclusive access to elite events, media appearances, and social recognition.

• Personal fulfillment from using influence to create tangible change.

Compensation:
This is an unpaid volunteer position.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website. 

Outline of the IT Supporter role
It is amazing how much difference you could make to your local group by providing IT support, either remotely or in person. Even the smallest things like setting up email accounts, using video calling software and creating social media accounts can be a real challenge for some volunteers, so your expertise will make the world of difference to supporting your local group to help adults learn to read in your community.

The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role

Role Profile: Programme Sales & Admissions Specialist (L&D Fellowship) - Volunteer 

• Programme Association: Enhanced Professional Development Programme (ePDP)

• Organisation: Quilombo UK (Registered Community Interest Company & Accredited Training Establishment)

• Role Type: Part-time | Volunteer Placement with Integrated Professional Development Scholarship + Performance Reward

• Commitment: 12 hours per week (Structured as two 6-hour shifts)

• Duration: Minimum 16-week commitment

• Location: Remote (UK-Wide)

• Reporting to: Director of Sales & Admissions

. About Quilombo UK

Quilombo UK is a dedicated registered Community Interest Company (CIC) and a registered training establishment on a mission to close the "UK Professional Experience Gap." We provide ambitious international professionals, career pivoters, and graduates with the practical work experience, soft-skills development, and strategic mentoring they need to successfully step into UK corporate careers.

 Role Summary

Are you an ambitious communicator, a career changer looking to break into corporate sales/recruitment, or an international graduate (MSc/MBA) wanting to build a high-performance commercial CV in the UK?

We are seeking a motivated, empathetic Volunteer Programme Sales & Admissions Specialist to join our remote team. In this target-driven role, you will manage our warm candidate pipeline and lead consultative 1-on-1 enrollment sessions for prospective participants looking to join our flagship Enhanced Professional Development Programme (ePDP).

Rather than a standard, low-responsibility voluntary placement, we offer an exceptional, structured two-way professional value exchange: in return for your dedication and pipeline closures, we invest heavily in your personal development by gifting you our fully accredited, premium career-transition curriculum, backed by real performance honorariums and a verifiable director's recommendation.

. The Value Exchange (What We Offer You)

• The L&D Scholarship (Value £400): We completely waive your enrolment fees for our premium, CPD-certified Enhanced Professional Development Programme (ePDP). You will receive professional CV restructuring, AI interview simulations, monthly Skills Audits, and live career coaching entirely free of charge.

• Accredited CPD Hours: Upon successful graduation, you will be awarded a formal Certificate of Practical Competency carrying 100 accredited CPD hours, giving you an institutional-grade, industry-recognised credential on your CV.

• Enrollment Performance Reward (Option B): To support your development and directly recognise your commercial impact on our organisation, we provide a £25 performance honorarium for every candidate you successfully onboard into the programme. This reward is unlocked and processed as soon as the participant’s first monthly contribution successfully clears.

• Director's Endorsement & Reference: Upon successful completion of your 16-week tenure, our Director will write a personalized, metrics-driven recommendation on your LinkedIn profile, certifying your exact performance, CRM proficiency, and pipeline conversion data to show future employers.

• Supportive Onboarding: We provide a structured, 4-week ramp-up period with direct mentorship to build your confidence and sales skills before you manage any pipelines independently.

. Key Responsibilities 

As a professional environment reflecting corporate standards, you are expected to treat this placement as you would a paid engagement:

• Attendance & Commitment: Engage in work-based activities for the full 16-week duration, committing to 12 hours per week (structured as two scheduled 6-hour shifts, with training times occurring strictly between 11:00 AM and 3:00 PM as per your onboarding timetable).

• Admissions Consulting: Lead warm, consultative 1-on-1 Google Meet enrollment sessions with pre-screened candidates to explain our curriculum, structures, and outcomes.

• Pipeline Management: Use our MeisterTask CRM and Google Workspace tools to systematically organize, update, and manage your incoming applications.

• Agreement Walkthroughs: Walk candidates through our simple programme contract and Non-Disclosure Agreement (NDA), answering questions with professional confidence and poise.

• Fintech Setup: Assist candidates in completing their recurring Direct Debit mandates via GoCardless during live enrolment sessions.

• KPI Delivery: Consistently work toward a highly calibrated, confidence-building target of 5 successful enrolments per week to keep your pipeline healthy.

 Who We Are Looking For

• The Career Changer: Anyone wanting to transition into recruitment, consultative closing, business development, or account management.

• The Empathetic Communicator: Natural relationship-builders with strong verbal and written English skills who enjoy active outbound calling and warm video consultations.

• The Metrics-Driven Professional: Individuals who want to build a high-performance CV backed by real, verifiable commercial data (e.g., conversion rates, pipeline values).

• No prior formal sales experience is required; we provide complete, structured closing frameworks, scripts, and daily coaching.

Volunteering Reality: Quilombo UK is a registered Community Interest Company (CIC) and an accredited training establishment. This is a voluntary role with an integrated professional development scholarship (CPD certified for 100 hours) and a performance-linked honorarium model. There is no base salary. It is designed specifically for self-motivated individuals looking to gain high-value UK commercial experience and professional credentials.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

You will be helping your local community understand what a Read Easy group does; how local people can get the reading support they need; and how volunteers can help. There are two distinct forms of publicity, one requiring raising awareness by giving talks, putting up posters and talking to people generally about Read Easy. The second is using social media effectively to raise awareness and publicise your group. This roleis commonly supported by other members of 
the team, with specific skills to offer.

What you will be doing 
● Liaising with the Management Team to decide on the group’s publicity needs.
● Creating content for your group’s page on the Read Easy website.
● Being instrumental in raising awareness by giving talks, putting up posters and talking to people generally about Read Easy.
● Setting up and/or maintaining the group’s Facebook page, Twitter and/or other social media platforms to raise your group’s profile.
● Becoming familiar with the resources available to you on the Read Easy website.
● Organising the printing and placement of posters, leaflets, and other publicity materials.
● Identifying any specific opportunities for publicity in the local media.
● Ensuring that you have written permission from all parties to use any such material for the purposes you intend. 
● Providing stories and photographs for the Read Easy UK website and newsletter about your group’s activities and achievements. 
● Following ‘Read Easy Brand Guidelines’ to preserve a clearly recognisable and consistent Read Easy identity.
● Attending Management Team meetings, typically every six to eight weeks.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Till  Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Provide a warm, friendly welcome to customers.
• Provide great customer service and a fantastic shopping experience.
• Receiving donated goods from members of the public.
• Processing sales and serving on the till.
• Promoting Gift Aid and other Sense fundraising initiatives.
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
• Supporting with the recruitment and training of new volunteers.
• Following health and safety measures to ensure the safety of everyone.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

This is a weekend position.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

​Who are Governors for Schools?

Governors for Schools operates across England and Wales to improve educational standards and ensure all children and young people have the chance to realise their full potential.

We believe the key to improving school performance is effective governance. By finding, nurturing and supporting a committed network of governors, we drive positive systematic change that benefits each and every student, regardless of their background.

Governors for Schools recruits and matches volunteers with school governing boards and provides ongoing support.

What’s involved?

There are governor vacancies across England and Wales. Some schools are also looking for remote governors who don't need to live near the school they support.

Governors volunteer at board level to set the strategic vision for their school. This involves constructively challenging current processes, using your unique skills to support senior leaders, and overseeing school finances. You’ll be involved in areas such as monitoring, budget management, and data analysis. As well as putting your expertise to good use, you’ll have the opportunity to develop your professional skills. Ultimately, you’ll work towards facilitating the delivery of a broad and exciting curriculum and oversee wellbeing and inclusion initiatives. Governance represents a fantastic opportunity to develop yourself while making a real impact on the education of children and young people.

Governors work collaboratively with the headteacher and other members of the board, including parents and school staff. In most schools, full board meetings are held termly, as are committee meetings. Many governors will sit on a committee linked to their expertise or interests, such as teaching and learning or finance and resources. In addition to attending meetings, governors will need to read the papers in advance, complete training courses, and occasionally visit their school.

Governors usually support schools for a period of four years and with an estimated time commitment of 7 hours per month. During these hours, you will attend meetings, read papers, attend training sessions, and make occasional visits to school.

Who can be a governor?

The most important part of being a governor is the ability to ask questions, provide support and have the best interests of the school at heart. You don't have to be a parent or have experience in education to become a governor. Schools seek a  wide range of skills to support the board, including finance, HR, and data analysis.

Boards also need governors with a diversity of backgrounds and lived experiences to ensure a range of perspectives are considered during board meetings.

Schools welcome professional experience, as well as community insight and experience of working collaboratively.

You need to be aged 18 or above and there are certain criminal convictions that would exclude you from the role. A Disclosure and Barring Service check will be carried out by the school.

What’s the process?

You can find out more about the school governor role by attending one of our recruitment webinars.

You can complete your online profile on the website, including your motivation to take on the role, your skills and your school preferences. Your regional Partnership Manager will then look at vacancies that match your requirements. Once a school is identified, you will have the opportunity to discuss the role with them in more detail, visit the school, and observe a meeting. If appointed, a DBS check will take place and, in some cases, the school will seek references.

Ongoing support

Governors for Schools isn’t just a matching service. We want to help you thrive in your role through bespoke and ongoing support. We provide eLearning and monthly webinars covering a variety of topics to increase your knowledge of the education sector and governance. You’ll also have access to The Key for School Governors, an information hub designed to show new governors the ropes and offer a useful point of reference for existing governors.

Support our English teachers in real classrooms, morning and afternoon. You'll co-teach elementary and middle school students from 7:30am to 12:30pm, then help run afternoon reinforcement workshops — arts, crafts, reading, vocabulary games — for kids who need extra one-on-one time to catch up. If you've got a skill to bring (art, music, sports, a second language), even better: NDG actively encourages volunteers to build on it. No teaching certification needed, just reliability and a willingness to get in the trenches with a classroom full of 20 kids who are counting on you showing up.

Niños de Guatemala started in 2006, when three young Dutch travelers saw up close what a lack of schooling does to a family — and decided to build schools instead. Today that's grown into 3 schools, over 500 children in Ciudad Vieja and San Lorenzo El Cubo, and one simple promise: no child gets left without an education because their family can't afford it. It's a small NGO where every volunteer is felt, every week matters, and the impact isn't abstract — it has a name and a face.

Antigua Guatemala: cobblestone streets, three volcanoes on the horizon, and a UNESCO World Heritage colonial town as your home base. From there, a short, already-organized commute (NDG handles transport for your first few days) takes you to Ciudad Vieja or San Lorenzo El Cubo — communities just 20-30 minutes away where you'll spend your mornings. Real classroom mornings, Antigua evenings — the perfect balance of adventure and purpose.

We are looking to recruit people for our Youth Programme, for a minimum commitment of 10 weeks. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

There are some specific applicant requirements, however the most important is to have a strong desire to work with young refugees and have the commitment to improve the situation for them here in Greece. Second Tree works in a transparent way in a challenging and changeable situation on the field; therefore, an ability to learn quickly and be open to feedback is vital.

Your role would include:

We are looking to recruit people that are open to filling one (or more) of the following roles within our Youth Programme. Whilst these should guide applications, the roles often overlap and are interchangeable. Imagination and flexibility is encouraged when applying: let us know your suggestions on how we can use your skills!

The roles range across:

• Children’s English Teacher: responsible for the planning and delivery of the programme’s English classes. Classes focus on low level English learning and must be fun and engaging. TEFL/equivalent experience is preferable, but not essential.

• Excursion Lead: responsible for the planning and leading of weekend excursions, a highlight of the programme for participants! Excursions require an organised, methodical planner who is engaging and confident leading groups of children.

• Workshop Lead: responsible for facilitating workshops that can be either thematic, reinforcing the vocabulary learned in English class to make it more practical and interactive, or focused on social and emotional learning, helping students develop their self-awareness through creative and mindful activities, or touch upon any scientific/mathematical knowledge the teacher might bring. 

No matter the role(s) filled, team members are expected to help plan, prepare and participate in various community engagement activities such as: picnics, community excursions, sporting events, etc.

You should be able to:

• Be consistent with your application of behaviour management techniques

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Communicate in English, both written and orally

• Deliver programme activities and carry out administrative and logistical tasks

• Plan and deliver effective and dynamic educational activities

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience with young children and teenagers in educational and leisure activities

• Experience working as a Scout leader or a leadership role in other such youth activities

• Experience working in the refugee context

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Youth Programme Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation. 

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

The Board of Directors is opening up the opportunity for new Trustees to join MYH. If you are passionate about making a difference and have the skills, knowledge, or experience to support MYH during an exciting period of growth, we would love to hear from you. 

Job title: Trustee 

Reports to: Chair of Muslim Youth Helpline 

Hours: Flexible, Approx 6-8 hours per month (some evening and weekends required) 

Contract: Voluntary 

Overview of The Charity 

The Muslim Youth Helpline (MYH) is a national award winning charity providing faith and culturally sensitive support services to young people in the UK. Its core service is a free and confidential helpline open seven days a week via telephone, email, internet chat and WhatsApp. MYH is a dynamic organisation that puts service to its clients at the heart of everything that it does. 

Vision: A future where young people are empowered to overcome challenges and live a God-centred life of meaning and purpose.

Mission: To provide a range of culturally informed services to improve the mental wellbeing of young people.

Role Description 

The Board of Directors is opening up the opportunity for new Trustees to join MYH. If you are passionate about making a difference and have the skills, knowledge, or experience to support MYH during an exciting period of growth, we would love to hear from you. 

As part of our ongoing Board development, we welcome applications from individuals with diverse backgrounds, skills, and perspectives who share our values and commitment to our mission. While all applications are encouraged, we would particularly value experience in governance, strategic oversight, and organisational development at this stage of the charity’s journey.

As part of MYH’s ongoing Board development and succession planning, we are particularly seeking to appoint Trustees in two priority areas:

1. Future Chair of Trustees

We are seeking an experienced strategic leader who may be interested in progressing into the role of Chair of Trustees within the next 9–12 months, following a planned leadership transition. Previous Chair, Board, Non-Executive, or senior leadership experience would be highly valuable.

2. Governance and Organisational Oversight 

We are also looking to strengthen Board capability in charity governance, legal and regulatory compliance, safeguarding, risk management, HR oversight, and 

organisational policy development.

As MYH continues through a period of growth and organisational development, these 

appointments will play an important role in supporting the charity’s long-term sustainability, accountability, and impact.

Key Responsibilities 

As a Trustee of MYH, you will work collectively with the Board to provide effective governance, strategic direction, and oversight to support the charity’s mission and long-term sustainability. Key responsibilities include: 

• Contributing to the strategic direction and overall governance of the charity 

• Ensuring the charity operates in line with its charitable objectives, governing documents, and legal responsibilities 

• Supporting effective decision-making by providing independent judgement, constructive challenge, and professional insight 

• Promoting accountability, transparency, and ethical leadership across the organisation 

• Overseeing the charity’s financial sustainability, including monitoring resources, budgets, and fundraising opportunities 

• Supporting the identification and management of organisational risks, including safeguarding responsibilities where appropriate 

• Acting in the best interests of the charity and its beneficiaries at all times 

  • Championing the charity’s mission, values, and impact with stakeholders and the wider community

• Working collaboratively with fellow Trustees and the leadership team to support organisational growth and development 

  • Attending Board meetings, contributing to discussions, and participating in relevant sub-groups or activities where required 

  • Supporting good governance practices, compliance, and continuous improvement across the organisation 

Person Specification 

General Requirements 

• A strong commitment to the mission, values, and objectives of Muslim Youth Helpline 

• A willingness to devote the necessary time and effort to support the growth and development of a small, fast-paced, and dynamic charity 

• Strategic vision and the ability to contribute to the long-term direction of the organisation 

• Good independent judgement and the ability to make balanced, informed decisions 

• An ability to think creatively and contribute innovative ideas and solutions 

• A willingness to engage in open, honest, and constructive discussions, including difficult conversations where necessary 

• An understanding and acceptance of the legal duties, responsibilities, and liabilities associated with trusteeship 

• An ability to work collaboratively and effectively as part of a diverse Board and wider team 

• A commitment to equality, diversity, inclusion, and respectful governance practices 

• A commitment to Nolan’s Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership 

Desirable Skills and Experience 

While we welcome applications from individuals with a broad range of backgrounds and experiences, we would particularly value: 

• Previous Board, Trustee, Non-Executive Director, or governance experience 

• Experience in governance, charity leadership, or strategic organisational oversight 

• Knowledge of safeguarding, risk management, HR, legal compliance, or organisational policy development 

• Strategic planning and organisational development experience 

• Financial oversight, fundraising, or financial sustainability experience 

• Experience supporting organisations through periods of growth and change 

• An understanding of the needs and challenges affecting young people and Muslim communities 

MYH has four core values; non-judgemental, accountability, rooted in faith and compassion. You will be expected to demonstrate all four values throughout the recruitment process and within your role at MYH.

Commitment 

Trustees are expected to commit 4-8 hours of work during each month to complete any 

necessary Trustee tasks agreed by the Board to support a rapidly growing Muslim Youth 

Helpline. 

The specified hours above are an indication only. The successful candidate may be expected to work additional hours and on occasional weekends. 

Equality and Diversity 

Muslim Youth Helpline (MYH) are committed to our Equality and Diversity Policy. Under Section D of our Equality and Diversity Policy (Policy Statements) MYH are committed to ensuring that all candidates are given equal access to our employment opportunities regardless of their age, gender, race, sexual orientation, marital status and any other defining characteristics. 

We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

In this role,  you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.

The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.

For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.

Your role would include:

• Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme

• Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high

• Delivering effective inductions to transfer key skills/knowledge to team members

• Developing the current programme in coordination with the Education Manager and Youth Programme team members

• Assessing the impact and effectiveness of the programme in line with its objectives

• Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum

• Training new team members in appropriate behavioural management techniques

• Capturing data and compiling evaluation reports on the programme

You should be able to:

• Prioritise and delegate tasks effectively

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged

• Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

• Understand what is required to work and effectively communicate in complex and volatile contexts

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience working with children specifically in the refugee context

• Experience in leadership roles and have knowledge in how to effectively manage a team

• Knowledge of pedagogical tools and programmes suitable to children in the refugee context 

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.