Community management volunteer roles

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our Leamington Spa Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital. 

Your role would include:

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes

• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps

• Communicating key messages about our programmes to our students in camps

Admin, Finance & Logistics

• Supporting our management team in liaising with external partners

• Maintaining organisation-wide financial processes

• Coordinating the arrival and housing of incoming team members

Grants & Partnerships

• Supporting in the identification of relevant grants

• Supporting in grant writing activities

 Communications & Fundraising

• Contributing to the written/visual content of Second Tree’s social media output

• Developing social media strategies to expand our reach and impact

• Producing regular reports on performance

• Maintaining our website

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns

• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)

You should be able to:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible

• Care for people; the interests of the people we work with should always be your first concern

• Instil the values above in the people that work with you

• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

About ReMind UK

ReMind UK is an independent charity and an internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer’s disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, paid for memory assessments, and allied activities also provide direct support to patients, families and carers. We are currently in an ambitious phase of development to increase significantly our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research institutions, both nationally and internationally, and with the Royal United Hospital.

Role Title

Trustee (Board Member), ReMind UK

Time Commitment

We hold four full Board meetings per year, and an annual away day.

We currently have one subcommittee which is the Finance, Risk and Audit Committee (FAC) that meets four times a year should be a part of it.

Board and Committee meetings are generally of 1-2 hours duration. Once a year there is a remuneration meeting, which is a short meeting held directly after the Board meeting.  

We engage between meetings via email on issues of relevance to either individual Board members or collectively where appropriate

Trustees are volunteers and may claim eligible expenses.

Role Purpose

Trustees are responsible for providing strategic leadership, ensuring good governance, and overseeing the charity’s management and administration.  The day-to-day running of the organisation is undertaken by the charity CEO and the senior leadership team.

Trustees must act in the charity’s best interests, ensure it is well‑run, and that resources are used effectively to achieve its charitable purposes.

Key Responsibilities

1. Strategic Leadership & Governance

· Ensure the charity has clear priorities, future, and strategic direction.

· Oversee delivery of the charity’s mission to improve diagnosis, care, and research into age‑related disorders.

· Make well‑informed decisions that align with ReMind UK’s charitable objects and the interests of beneficiaries.

· Maintain high standards of governance and accountability.

2. Legal & Regulatory Compliance

· To ensure that the charity complies with its governing document, charity law and any other relevant legislation or regulations.

· Act with reasonable care, skill, and diligence in all decision‑making and oversight.

· Manage and declare any conflicts of interest.

3. Financial Oversight

· Ensure the charity is financially sustainable, with adequate controls, appropriate budgeting, responsible use of funds and sound financial planning.

· Support and work with the Finance, Risk and Audit Committee where appropriate and engage in wider discussions around income and expenditure where necessary.

• Safeguard the charity’s assets and ensure funds are spent effectively.

4. Advocacy & Ambassadorship

· Act as an ambassador for ReMind UK’s work in dementia research, memory assessment, and post diagnosis support.

· Promote the importance of early assessment, treatment possibilities, and community‑based support.

· Support relationship‑building with stakeholders, partners, funders, and the wider community.

5. Organisational Support & Risk Management

· The Board have delegated the oversight of the Risk Register to the Finance, Risk and Audit Committee (FAC), however it is also the responsibility of all trustees to identify and manage organisational risks and hold the FAC to account.

· Ensure effective planning and promote resilience across the charity.

· Support and constructively challenge the CEO and senior leadership team.

Person Specification

Essential:

· Commitment to the vision, mission and values of ReMind UK.

· Understanding of or willingness to learn about trustee responsibilities and charity governance.

· Strategic thinking and strong communication skills.

· Integrity, sound judgement, and independence of thought.

Desirable:

· Experience in health, dementia research, social care, charity finance, legal compliance, fundraising, or lived carer experience.

· Previous charity governance or leadership experience.

Eligibility Requirements

Certain individuals are legally disqualified from becoming charity trustees. Applicants must be 18+.

As part of our safeguarding commitment, trustees will be asked to complete an appropriate level of DBS check (Basic or Enhanced, subject to eligibility). We will support you through this process.

How to Apply and closing date

Interested individuals should submit a CV and a short statement outlining their motivation and relevant experience.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Trustees with legal, financial or marketing expertise sought (voluntary roles) 

The Association of Breastfeeding Mothers (ABM) has supported breastfeeding families across the UK for over 40 years. We provide high-quality, evidence-based information and support to help parents make informed feeding choices and reach their own breastfeeding goals. 

ABM is a Charitable Incorporated Organisation and is currently in an important period of transition. We are moving from a predominantly volunteer-led organisation to a more sustainable staff-led model, while continuing to value and invest in our volunteers. As part of this development, ABM has recently appointed its first Chief Executive Officer, strengthening our operational capacity and enabling the Board to focus more clearly on governance, strategy and long-term resilience. 

We are now seeking three new trustees to join our Board. Legal and finance experience would be particularly welcome, but we also welcome applicants with a healthcare professional background, and from those with experience in marketing and communications.

About ABM 

Our work includes: 

• Co-running the National Breastfeeding Helpline, in partnership with the Breastfeeding Network, providing direct support to parents 24 hours a day, 365 days a year 

• Producing accessible, evidence-based resources for parents and professionals 

• Delivering education and training for volunteers and professionals involved in infant feeding support 

• Advocating nationally for breastfeeding through participation in strategic and policy-focused groups 

The trustee roles 

We are particularly keen to hear from people who can bring legal or financial expertise to the Board. The examples below are intended to give a sense of the types of experience that may be helpful in these roles, however, they are not a list of essential criteria, and we welcome applications from people whose experience may sit outwith these specific examples. 

Legal expertise 

• Charity law, employment law, governance, compliance, contracts or regulatory frameworks 

• Confidence in advising the Board on governance responsibilities, risk and sound decision-making 

Financial / accounting expertise 

• Financial management, accounting, audit, budgeting or financial oversight 

• Ability to support trustees in understanding financial information and long-term sustainability 

Previous trustee experience is welcome but not essential. What matters most is your willingness to contribute your skills thoughtfully, ask good questions, and support ABM’s mission and values. 

What being a trustee involves 

Trustees are expected to play an active and engaged role in ABM’s governance and strategic direction. This includes: 

• Attending Board meetings every second month (six meetings per year), currently held remotely in the evening and lasting up to two hours 

• Reading papers in advance and contributing thoughtfully to discussion and decision-making 

• Engaging with Board communications between meetings, including email and Microsoft Teams discussions, to support timely and informed governance 

• Taking part in occasional additional meetings or events during the year, including an annual planning and review session 

We recognise that trustees are volunteers and aim to be realistic and respectful of people’s time. What matters most is consistent engagement, good judgement, and a collaborative approach. 

Support and induction 

We offer: 

• A comprehensive induction 

• Ongoing support from the Chair, fellow trustees and staff 

• Training where needed to support you in the role 

Our values and commitment to inclusion 

You do not need personal breastfeeding experience to be a trustee. However, it is essential that you support ABM’s charitable purpose and recognise the importance of breastfeeding to the health and wellbeing of mothers and babies. 

ABM is fully committed to equality, diversity and inclusion. We welcome applications from all suitably qualified people and are keen to ensure our Board reflects the diversity of the families we support. We warmly welcome applications from men, as well as from people who are currently under-represented on our Board, including disabled people and people from Black and minoritised ethnic communities. 

Language note 

We celebrate diversity in family structure and individual circumstance. We use the terms parent, mother, father, and infant, welcoming every parent’s preference for the terms they use to describe themselves. We use the term breastfeeding, recognising that parents may choose to use other terms, for instance body-feeding, chestfeeding or nursing. 

As described in the Lancet Series 2023 “we use the terms women and breastfeeding throughout this [document] because most people who breastfeed identify as women; we recognise that not all people who breastfeed or chestfeed identify as women” (Baker et al, 2023). 

The best quality support is culturally sensitive and tailored to meet each 

individual’s needs (Gavine et al, 2022). 

Closing date: Friday 22nd February 2026, 5pm 
Interviews: Week commencing 3rd March 2026 

Could you help shape Mind in Kingston’s future and support more people with mental health needs?

We’re a passionate, independent local charity working across the Royal Borough of Kingston, affiliated with national Mind. Our vision? A world where everyone experiencing a mental health problem receives the support and respect they deserve — and we won’t stop until that happens.

We’re now looking for new Trustees to help lead us forward. We’re looking for people who can:

•  Think strategically and creatively
•  Lead the organisation towards fully achieving its commitment and ambition
•  Scrutinise the impact we’re having
•  Communicate clearly and sensitively in large group discussions
•  Use independent judgement to make decisions on behalf of the organisation
•  Be committed to our mission, vision and values.

Role Highlights:

•  Time Commitment: 4–8 hours per month (meetings held online)
•  Voluntary role with expenses paid
•  Trustees receive: Induction, training, expenses, and skill-building opportunities.

How to Apply:

To find out more about both roles and how to apply, please visit our website:
Mind in Kingston – Current Volunteer Opportunities

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.

Key Responsibilities:

Internal Communication Strategy

• Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
• Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
• Use data-driven insights to refine communication channels for maximum engagement in a remote environment.

Content Creation & Distribution

• Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
• Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
• Maintain an editorial calendar to prioritise timely, mission-aligned messaging.

Talent Initiative Messaging

• Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
• Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
• Develop toolkits for managers to cascade key messages effectively across teams.

HR Marketing & Employer Branding

• Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
• Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
• Analyse retention and engagement metrics to refine messaging that supports talent retention.

D&I Integration

• Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
• Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
• Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).

Qualifications

• Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
• Skills:
• Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
• Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
• Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
• Knowledge:
• Understanding of DE&I communication best practices and trauma-informed messaging.
• Familiarity with employer branding strategies and talent lifecycle touchpoints.
• Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.

Personal Attributes

• A creative visionary who balances innovation with cultural sensitivity.
• Empathetic listener who translates complex ideas into relatable, actionable content.
• Detail-oriented organiser who thrives in a fast-paced, remote environment.
• Advocate for inclusive language and accessible communication design.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.
• Creativity: Experiment with multimedia storytelling in a values-driven environment.
• Culture: Join a collaborative team where authenticity and courage are celebrated.
• Flexibility: Remote work with autonomy and opportunities for growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling

Our partner is delivering specialist services and long-term support to people affected by conflict, displacement and severe adversity. Through direct programmes, partnerships and systems-level work, they help individuals rebuild their lives and strengthen community-based support structures.

The organisation is now undertaking a major upgrade of its finance function, as its current Sage 50 and Excel-based system is no longer fit for purpose. They are seeking pro bono support to help select and prepare for the implementation of a modern, efficient accounting system that will strengthen controls, reduce manual processing and improve management reporting.

They are looking for an experienced finance professional to work alongside their finance team in a phased engagement, providing both strategic guidance and practical support. The initial phase will focus on clarifying what a “good” future system looks like, defining functional and reporting requirements, preparing for conversations with software providers, and assessing data readiness and migration strategy. Depending on skills, availability and progress, this may then extend into hands-on support with implementation and migration activity.

Key areas of support include:

• Clarifying future finance system requirements and what “good” looks like for the organisation
• Supporting preparation for conversations with accounting software providers
• Reviewing data quality, chart of accounts and readiness for migration
• Sense-checking the proposed implementation approach and project plan
• Supporting development of efficient accounts payable, bank reconciliation and reporting processes
• Advising on integrations, automation and data flows (e.g. bank, CRM, reporting tools)
• Coaching and mentoring finance staff to ensure skills are embedded

The volunteer will work closely with the finance systems project team, led internally by a member of the finance team.

Profile

The ideal volunteer will be a finance professional with strong experience in day-to-day accounting processes and finance systems. They should have worked at a practical level with accounting software and understand what good controls, reconciliations and reporting look like. Experience of system selection, data migration, integrations or automation would be highly valuable, as would a coaching and mentoring mindset. This role would suit someone who enjoys combining hands-on delivery with advisory support.

Time commitment

The assignment will be delivered remotely over an initial three-month period, requiring approximately 2–5 hours per week, with the option to extend depending on progress and mutual availability. The start date is ASAP.

If you have space in your home and heart, for a guide dog mum who will be bringing the next generation of guide dogs in the world, then this could be the role for you! A role where you can care and nurture for a guide dog mum and plenty of little puppies when they arrive. 

This role is available in areas of Berkshire, South Buckinghamshire, and Oxfordshire.

What you’ll be doing: 

• Providing a loving home for a guide dog mum who will be at least 12 months old, for around six years whilst they are in the breeding programme (with the option to re-home after this, once the guide dog mum retires at around 7 years-old.) 
• Giving a guide dog mum the care and support that our canine companions need, like feeding and grooming.
• Creating a safe environment for the guide dog mum when they are giving birth within your home and helping with the birth of future guide dogs, which usually happens once a year. (You don’t need any previous experience of breeding or having dogs – we have expert staff who will help you!) 
• Providing care and support for the newborn puppies for at least 6 weeks while they are still in the nest, including socialising them to the new sounds and first-time experiences in your home.

Can I care for a guide dog mum? 

If you want to care for a guide dog mum, here's what we ideally look for:

• A loving home with a secure garden.
• Access to a car, to support with any appointments needed for the guide dog mum.
• Live within an hour’s drive of the National Centre in Leamington Spa.

Guide dog mums can happily live with other dogs or children, however we wouldn’t place them with a male dog that has not been neutered. To determine whether you are suitable, we will conduct a home visit as part of the application process. 

What you’ll get:

• The opportunity to have a lovable canine companion!
• The satisfaction of knowing you’re supporting people with sight loss to live actively, independently, and well.
• The rewarding experience of bringing the next generation of guide dogs in the world and caring for their mum.
• Our volunteers have access to our bespoke training techniques to implement with their guide dog mum a great bonus for any dog owners! 
• The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

Training and support

Our volunteers also receive lots of support from their volunteer managers to help them implement the training modules, as well as managing the birth of new-born puppies. If you have questions about the training requirements, we can answer these at your interview along with any other support or accessibility needs you may have.

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to the litter or your volunteering with us, including veterinary costs, food costs or any specialist breeding equipment.  All you may need to buy is a bed and grooming equipment.

Minimum age of volunteer: 18.

To find out if this role is available in your area, please click 'Redirect to recruiter' at the top of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities.