Community outreach worker volunteer roles in Birmingham, west midlands
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a volunteer youth worker who will work closely with the WFRC Youth coordinators in the planning and delivery of high-quality youth activities which are fun, safe, social and educational.
You will be helping to provide a safe and supportive environment where young people learn to;
→ treat themselves and others with kindness and respect
→ discover exciting new ideas and activities they are unlikely to experience anywhere else
→ laugh, learn, experiment, make mistakes and
thrive & grow into motivated, positive, resilient and caring citizens
Principal Responsibilities
→ Welcoming young people, ensuring everything is running smoothly and supporting young people in engaging with activities provided.
→ Delivering a drop-in / online session for example organising games, positive activities and conversations, taking accountability for security and safe working within the youth sessions
→ Supporting the delivery of creative and partnership projects
→ Having conversations with young people, identifying issues affecting them and how their needs can be met
→ Mentoring, coaching and supporting individuals, encouraging young people to develop their self-awareness, independence and individuality
→ Identifying where targeted youth support is needed and facilitate referrals and connections
→ Helping ensure that all evidence of projects are properly documented, and that work is evaluated and reported in accordance with contractual commitments
→ Keeping registers, writing evaluation reports and inputting data into our management information system
→ Taking part in outreach activities, both independently and in partnership with other services
→ Developing and building strong community relationships with external stakeholders i.e schools and colleges, and developing relationships with youth networks in Wolverhampton
→ Staying informed on legislation, local and national issues, and best practice in youth work
→ Ensuring child protection procedures are followed and that the safeguarding of young people is paramount
→ Carry out all duties in accordance with WFRC’s policies on Health and Safety, Child Protection and Data Protection, and with relevant legislation
→ Act as a role model for young people, inspiring them to engage in the services and understand and appreciate the role of youth work as a career opportunity
→ Any other duties appropriate to the post as directed by WFRC
You are
→ Friendly, cheerful, positive and self-driven, able to work independently and as part of a team
Education, qualifications or experience
→ Level 2 JNC or relevant youth work experience
→ Experience of working with children and/or young people in an online/ offline environment
→ Experience of organising small scale events or coordinating projects is desirable
Knowledge, skills and abilities
→ Excellent communication skills, with the ability to quickly establish positive relationships with young people and motivate them to participate in activities and events
→ Good organisational and administration skills with proficiency in Microsoft Office
→ Understanding and appreciation of the importance of monitoring and evaluation in a youth work setting
→ Politically and creatively aware and ‘plugged in’ to emerging youth subculture
→ Positive about embracing challenge and change, open to experimenting, new ideas, reflective practice and working with other organisations in a spirit of partnership
→ Ability to prioritise effectively and enjoy multitasking in a busy environment
→ A believer in strongly supportive environments, sharing and being open with colleagues
→ A working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries
→ A working understanding of equality and diversity with the ability to challenge discriminatory behaviour
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Befriending Volunteer
Would you like to offer companionship to someone who feels lonely, help them rebuild confidence, reconnect with their community, or simply brighten their week with a friendly chat?
What do Befriending Volunteers do?
Our volunteers support older people (50+) who may be feeling lonely, isolated, or cut off from their usual activities. Volunteers help clients rebuild confidence, reconnect socially, and enjoy meaningful conversation.
Support can take different forms depending on the client’s needs:
Short-term Face-to-Face Support (up to 6 months)
- Visiting someone regularly to help them work towards personal goals
- Encouraging confidence to get out and about again
- Supporting them to re-engage with interests, community groups, or social activities
Long-term Befriending (for those most isolated)
- Providing stable, ongoing social support
- Regular facetoface or telephone companionship
- Building a consistent and trusting relationship
National Telephone Befriending
- Offering friendly conversation over the phone
- Providing regular social contact for people unable to meet in person
This is a rewarding and varied volunteer role where every person you meet will be different — and you’ll have the chance to make a meaningful difference to their wellbeing.
What you will get out of it
- A chance to support older people and make a real positive impact
- A meaningful role where relationships grow and confidence returns
- Opportunities to meet new people and experience new things
- Being part of Age UK Buckinghamshire’s volunteer team
- Full training, ongoing support, and guidance from your Outreach Support Worker
Our volunteers tell us they find befriending incredibly fulfilling and often get as much from the relationship as the client does
What is expected of me?
- We will talk you through each potential match before you decide to take it on
- Most volunteers commit around 1–2 hours a week
- Shortterm matches typically last up to 6 months; longterm befriending is ongoing
- Time may be spent visiting someone at home, accompanying them to a local activity, or chatting with them by phone
- Volunteers complete a short online training program and provide references
- A DBS check will be required (provided at no cost)
Who can volunteer?
If you are warm, friendly, patient, and enjoy chatting with people, this could be the role for you. You do not need any formal qualifications, just a desire to support someone who is feeling vulnerable or alone.
The client requests no contact from agencies or media sales.