Community support team lead volunteer roles

RSPCA Middlesbrough, Teesside & District Branch

We are looking for a Branch Trustee & Treasurer to help us manage the RSPCA Middlesbrough, Teesside and District Branch. As a Trustee you will be a full and equal member of our leadership team, making strategies, deciding what we focus on, how we raise and spend money, organising events, working as a team to improve animal welfare in our community. As Treasurer you will take the lead in ensuring compliance, control and sound financial management of the charity.

WHAT WILL YOU BE DOING?

Trustees manage the charity. Like any organisation we get involved in people, finance and legal topics, making strategies and assessing which projects to support, tracking progress on animal welfare programs, working with local vets to offer more support out of hours, or making sure our volunteers are well managed and motivated. More importantly, we focus on raising funds, managing volunteers and spending money where it is needed to support animals in our community - YOUR community. So, whatever your background or skills there is a role you can play.

As Treasurer you will take the lead on developing a sustainable financial strategy, managing financial reporting, bank accounts, investments and liaising with the RSPCA national finance team. In addition, you will oversee external processes such as payroll, audit and reporting to HMRC and Charities Commission.

You may be an experienced Trustee or new to the role (we can help with training). You will be an experienced finance professional (preferably a qualified accountant) who can provide expert financial leadership and translate complex topics for those without a finance background. You will bring the ability to lead people, motivate teams of volunteers, collaborate with partners and manage change. You will be able to understand complex topics, ask logical questions and be willing to hold an organisation accountable for fulfilling its responsibilities. You will be willing to roll up your sleeves and get stuck into the details, make decisions and speak up.

This is an exciting time to join us, as we undertake significant expansion and conversion to CIO. Your voice will be heard, and you can significantly influence the direction and focus of the charity. Together we can make a huge impact on animal welfare in our community.

Benefits to becoming a RSPCA Branch Trustee:

• Using your existing skills to do something useful and learning new ones.
• Delivering a real leadership experience.
• Creating real opportunities to improve animal welfare in our community.
• You’ll have access to the RSPCA Learning Hub and a wide range of training materials
• You’ll be a leader, not a follower - you’ll shape our future direction and make your mark.

Please note that Trustees must be at least 18 years of age. This is a volunteer role (reasonable expenses will be reimbursed).

How to find out more about being a Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Job description

Are you driven by purpose over profit, and motivated to use visual storytelling responsibly?

Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Creative Visual Producer / Ad Designer to help shape how our movement is experienced visually across digital spaces.

This is not commercial advertising work.
It is truth-led visual storytelling.

Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led

• Anti-capitalist

• Community-driven

• Decentralised by design

We are not here to produce promotional visuals for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with care, dignity, and cultural integrity.

This role offers the opportunity to help build the visual language of a movement.

About the Role

As our Founding Creative Visual Producer / Ad Designer, you will produce clear, accessible, and emotionally responsible visual content to support digital campaigns, fundraising appeals, podcast promotion, and community education during our build and early growth phase.

You will not inherit a finished brand system.
You will help shape and define it.

Your work will translate complex and sensitive themes into ethical visual communication. You will help ensure that how people see the organisation aligns with how we protect and respect those we serve.

This role blends creativity with responsibility. You must be comfortable designing for serious subject matter, collaborating across teams, and refining visuals based on feedback and performance insight.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience or strong working knowledge of graphic design or visual content creation.

• Ability to communicate ideas clearly and responsibly through visual formats.

• Experience producing visual assets for social media, digital campaigns, fundraising or awareness initiatives, and web or email communications.

• Familiarity with tools such as Canva, Adobe Creative Suite, Figma, or similar platforms.

• Understanding of platform-specific formats, including:

  • Social media ads

  • Stories and carousels

  • Banners and posters

• Ability to design sensitively around serious and emotional subject matter.

• Willingness to work within trauma-informed, safeguarding, and ethical design frameworks.

• Ability to collaborate with copywriters, analysts, and campaign leads.

• Openness to feedback and iterative improvement.

• Equivalent professional or voluntary experience accepted.

Desirable / Can Be Developed

• Experience working in non-profit, CIC, or community-led organisations.

• Experience supporting fundraising or awareness campaigns.

• Understanding of ethical communication and safeguarding principles.

• Ability to adapt design based on performance data or community feedback.

• Experience creating reusable templates or design systems.

Qualifications

Formal qualifications are not required.
Equivalent practical experience in creative visual production or design is highly valued.

Main Responsibilities / Key Duties

• Design visual assets for digital campaigns, including:

  • Social media graphics

  • Advertisements

  • Banners and posters

  • Carousels and campaign visuals

• Develop visual concepts for fundraising and awareness campaigns.

• Produce reusable layouts and templates for cross-team use.

• Adapt visuals for multiple formats including social media, email campaigns, websites, and presentations.

• Work closely with copywriters, analysts, and campaign leads to align visuals with messaging and strategy.

• Ensure all visual content follows safeguarding, ethical, and trauma-aware design guidelines.

• Maintain consistency with the C.I.C.’s brand identity and tone.

• Contribute creative ideas for campaigns, launches, and digital initiatives.

• Review and refine visuals based on performance insight and feedback.

• Prepare and organise files for storage, reuse, and distribution in shared systems.

• Flag safeguarding, ethical, or reputational risks within visual content.

• Support the development of scalable visual practices not dependent on single individuals.

What You Gain

• Founding-level experience in creative visual production and ethical design.

• Strategic insight into community-based creative systems.

• Leadership exposure in working with sensitive subject matter responsibly.

• Direct contribution to C.I.C. sustainability and long-term impact.

• Opportunity to build the visual language of a survivor-led movement.

• Priority consideration for future paid roles as the C.I.C. scales.

This Role Is Not Suitable If You:

• Prefer low-responsibility volunteer work.

• Prefer designing purely commercial or entertainment-focused content.

• Are uncomfortable engaging with serious or emotionally sensitive subject matter.

• Are seeking short-term or one-off creative tasks.

• Prefer working without collaboration, feedback, or safeguarding frameworks.

Important to Be Clear

• This is a volunteer role during the C.I.C.’s build phase.

• It carries real responsibility for ethical storytelling and public trust.

• Formal qualifications are not required, but equivalent experience is essential.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about visual storytelling, tone, and ethical communication

If you believe that design shapes perception — and that visual storytelling must protect as much as it persuades — we want to hear from you.

Become a Cadet Unit Leader – Inspire. Support. Lead.
Opportunity in Basingstoke: Volunteer Police Cadet Unit Leader

Are you looking for a role where you can make a real and lasting difference to young people in your community? We are currently recruiting Volunteer Police Cadet Unit Leaders for our Basingstoke unit.

This is a unique opportunity to guide and inspire young people while developing your own leadership, communication and organisational skills.

Why Become a Unit Leader?

As a Unit Leader, you will play a vital part in supporting young people during some of the most important years of their development.

You will help cadets to:
• Build confidence and resilience
• Develop transferable life skills
• Feel supported by consistent, positive adult role models
• Understand and contribute to their community
• Explore future opportunities, including potential careers in policing

The role also makes a meaningful contribution to community safety by supporting engagement events, crime‑prevention activities and early‑intervention opportunities.

What the Role Involves

You will be responsible for:
• Planning and coordinating weekly cadet sessions
• Delivering an engaging, inclusive curriculum
• Organising and supporting community safety and engagement events
• Acting as the main point of contact for parents and guardians
• Promoting the cadet unit within the local area
• Managing records, budgets, and risk assessments
• Ensuring the welfare, safety, and development of all cadets and volunteers

This is a varied and rewarding role where you can genuinely shape the experiences of young people and fellow volunteers.

Who We Are Looking For

We welcome volunteers from all backgrounds, prior cadet or youth‑work experience is not required. What matters most is your ability to:
• Communicate effectively
• Motivate and support young people
• Demonstrate patience, empathy, and commitment
• Uphold the constabulary’s values of respect, empathy, courage, and public service

Training and Support

All volunteers receive:
• Safeguarding training
• A full induction
• Ongoing CPD and skills development (e.g., first aid, conflict management)
• Support from the wider Cadet Team and fellow leaders

Help us support young people as they grow, learn, and contribute to their communities.

This Is Not a Typical Content Creator Call-Out
Tell My Truth and Shame the Devil C.I.C. is building a truth-telling media engine and community-owned digital infrastructure to confront CSA, centre survivor truth, and create real economic and leadership pathways for young people. To do that, we are intentionally recruiting hundreds to thousands of content creators globally. This is not about chasing virality. This is not influencer culture. This is not one brand voice. This is about collective creation at scale, community ownership of narrative, and building systems that give many people opportunity—not just a few. If you want to contribute your creative skills to something bigger than yourself, keep reading.
 
Purpose of the Role
Volunteer Content Creators are the production engine of our Social Media Management Team.
You will help create, remix, and repurpose content that fuels:
•        Donor growth
•        Volunteer mobilisation
•        Survivor-led storytelling
•        Community trust
•        Cultural disruption
Content is created once and then reused across:
•        CIC platforms
•        Ambassador networks
•        Community organisers
•        Campaigns, education, and outreach
This role exists at scale because our strategy is scale.
 
Who We Are Calling In (Multiple Creator Types Needed)
We are intentionally recruiting creators with different strengths. You do not need to do everything.
We are looking for:
•        AI Content Creators – generating content variations, captions, visuals, and scripts using AI tools
•        Video Creators – TikTok, Reels, Shorts, YouTube (short-form and long-form)
•        Audio Creators – podcasters, musicians, sound designers
•        Visual Creators – photographers, graphic designers, infographic designers
•        Writers & Bloggers – articles, newsletters, educational content, scripts
•        Copywriters – captions, CTAs, campaign copy, landing page text
•        Scriptwriters – video, podcast, and show scripts
•        Platform-Native Creators – TikTok specialists, Instagram-first creators, YouTube editors
•        Educational Creators – teaching skills, knowledge of self, history, media literacy
•        Entertainment Creators – storytelling, humour, gaming, culture-led content
•        Brand & Community Ambassadors – creators willing to promote the CIC using approved sponsorship content
You may fit one lane or several.

Experience Qualification and Requirements

Essential experience

• Experience creating digital content on a consistent basis, meeting agreed briefs and deadlines.
• Experience working with at least one content type: video, design, writing, or AI-assisted content.
• Experience adapting content for different social media formats and platforms.
• Experience contributing to purpose-led, community-focused, or sensitive storytelling.
• Experience collaborating with creative, campaign, or insight-driven teams.

Essential skills

• Ability to produce high-quality content consistently and at scale.
• Strong understanding of social media formats, trends, and audience behaviour.
• Ability to work within brand, ethics, safeguarding, and trauma-informed frameworks.
• Openness to feedback, iteration, and collective ownership of work and outcomes.
• Strong self-management, reliability, and accountability without close supervision.
• Understanding of content as a tool for impact and change, not personal ego.

Training & qualifications

• Formal qualifications are not required.

Main Responsibilities/ Key Duties

• Produce high-volume, high-quality content consistently, aligned with campaign priorities and platform requirements.
• Repurpose long-form content (e.g. podcasts, interviews, stories) into short-form assets optimised for social platforms.
• Work within C.I.C brand guidelines, ethical standards, safeguarding requirements, and trauma-informed frameworks at all times.
• Submit all content for approval, structured storage, tagging, and future reuse in line with C.I.C workflows.
• Collaborate closely with the Social Media Director, Campaign Managers, Analysts, and Automators to align content with strategy, insight, and distribution.
• Contribute creative ideas, concepts, and improvements, not just output, supporting experimentation and continuous improvement.

This role is not suitable if you:

• Need immediate income
• Want a low-commitment volunteer role
• Are only looking for exposure
• Prefer to work alone without feedback
• Are uncomfortable with heavy or sensitive subject matter

Important to Be Clear:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• Not a replacement for paid employment
• Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:

• Survivor stories deserve care, not clicks
• Donors deserve honesty, not spin
• Communication is part of safeguarding

Outdoor Learning Volunteer Officers are a key part of our team at Skelton Grange Environment Centre and are involved in:
- Supporting and leading environmental activities with young people and the local community.
- Planning and preparing sessions - and sometimes even developing new activities to help young people connect with nature.
- You will be trained and supported by experienced project staff and work as part of a team with paid staff, trainees and other Volunteers.

Typical activities for the Outdoor Learning Volunteer role include:
- Running environmental education sessions for school visits during term time.
- Running play activities for groups of children and young people during the school holidays.
- Keeping education day resources up to date and developing new resources, activities or materials as required.
- Helping with the general running of the centre and the project, including both development work and routine maintenance to ensure we are an inspiring location for visitors to experience nature.

Benefits to you:
We aim to involve our Outdoor Learning Volunteer Officers in:
- Running a range of outdoor education and play activities and events with schools and community groups on the Skelton Grange Environment Centre site.
- Planning, risk assessing and running safe and engaging activities outside for children.
- All the necessary skills and knowledge to be able to run the sessions, from bushcraft skills to plant identification to working with children.

The role will give you the opportunity to use your skills and experience in a supportive environment and aims to support you into being able to run activities and lead groups independently.
It's a chance to do something very satisfying and worthwhile and have lots of fun with some great people!
If you want to use this role to move on into employment in the environmental sector we can also provide you with a range of useful training courses, job opportunity information, interview guidance and references.

We will provide expenses to cover volunteer travel costs.

What you need:
We are looking for enthusiastic individuals who are keen to work with young people and to connect people with green spaces.
People volunteer with us for all sorts of reasons: you may have lots of skills that you are keen to share, or you might be looking for something worthwhile to do with your time, or you might be wanting to launch a career in the environment sector.

Summary

Could you combine nursing skills, compassion and faith to offer care in body, mind and spirit?
Could you support people experiencing homelessness?

Detailed description

You could be part of our exciting pilot project as a volunteer Parish Nurse offering life-transforming whole-person healthcare, working alongside Chaplains, Complex Needs and Housing Support Workers.

 As a YMCA Parish Nurse you would:

• Help service users identify issues and self-manage their wellbeing so they flourish in body, mind and spirit. This might be 1:2:1 or in a group setting.
• Signpost, support, and provide information and reassurance enabling service users to access NHS and other professional or community support as well as internal support from YMCA colleagues and projects.
• Offer spiritual care from a Christian perspective, such as prayer or acts of worship
• Be instrumental in supporting the project develop in this pilot phase

Training for this role is provided by PNMUK as part of their on-going programme of support and personal development for Parish Nursing nationally. The next course is 15-17th November with follow-up online sessions.

This project is being developed and lead by One YMCA’s Chaplaincy Team, together with our Medium Complex Intensive Support Service (MCISS) and supported by Parish Nursing Ministries UK (PNMUK).

The Chaplaincy Team offer life-transforming spiritual care and pastoral support. For us Chaplaincy is about journeying with people, inspired by the life, example and teaching of Jesus. Our vision for Chaplaincy is to see even more of our service users and staff thriving through experiencing the love of God for themselves. Following a re-shaping of our work, Chaplaincy is now part of the newly formed Christian Mission team, which is at the heart of this growing charity. 

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, inclusive, and energising communities where young people can truly belong, contribute, and thrive.

What volunteers need�� Disclosure and Barring Service

What we will provide to volunteers

�� Reimbursement of costs�� Extra support

As a Volunteer Fundraiser for unpaid carers, you will play a key part in helping Carers Trust Hillingdon & Ealing secure funding that enables us to continue and expand our vital services for unpaid carers across the borough.

Working alongside senior managers, you will help identify and apply for funding opportunities, assist with administrative and community-based fundraising activities, and represent the charity in local events. Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities.

This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.

Key Roles and Responsibilities

• Research and help identify funding opportunities relevant to our work with carers.

• Support senior managers with administrative tasks linked to grant applications and fundraising.

• Keep accurate records of fundraising activity, donations, and outcomes.

• Attend and help organise fundraising events that support our mission.

• Assist or lead in writing small grant applications

• Collect and log donated items for our range of services.

• Monitor when key funding streams renew or reopen, ensuring timely applications.

• Carry out any other agreed tasks related to fundraising and community engagement.

• To carry out the above tasks in accordance with the policies of Carers Trust Hillingdon & Ealing, including our Equal Opportunities, Safeguarding, Confidentiality and Health & Safety.

Preferred Skills and Qualities

• Good understanding of marketing and community engagement.

• Excellent written and verbal communication skills.

• Organised, reliable, and able to manage multiple priorities effectively.

• Experience writing small or medium, funding applications.

• Willingness to travel across the borough to attend events (expenses reimbursed).

• Comfortable working both independently and as part of a team.

• Able to understand and work within resource and role boundaries.

• Passionate about achieving a high-quality service for unpaid carers in Hillingdon.

• A commitment to equality, diversity and inclusion.

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

• An enhanced DBS check and references will be required before commencing the role.

• Travel expenses reimbursed in line with Carers Trust Hillingdon & Ealing’s volunteer policy.

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Purpose of the role:

We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.

About the role:

As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.

· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.

· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.

· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.

· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.

· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.

· Apply accessibility standards to ensure inclusive access and usability for all users.

· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.

· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.

· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.

· Advise on technical feasibility and recommend improvements where systems or tools create limitations.

· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.

· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.

· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.

· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.

Essential Skills and Experience

· Strong practical experience with WordPress and PHP development.

· Experience building or customising WordPress themes and plugins.

· Solid understanding of HTML, CSS, and JavaScript.

· Experience integrating third-party tools, plugins, or APIs.

· Knowledge of WordPress security, performance optimisation, and update management.

· Ability to document technical work clearly and work collaboratively across teams.

· Understanding of GDPR principles and secure data handling.

· Strong problem-solving skills and ability to work independently.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working in non-profit, CIC, or community-led organisations.

· Familiarity with open-source or low-cost digital platforms.

· Experience building membership portals or learning platform integrations.

· Basic understanding of hosting environments or server configuration.

· Experience supporting volunteer-led or safeguarding-focused digital environments.

What This Role Offers You:

Founding role in a community-owned digital infrastructure project.

Leadership-level experience in open-source platform development.

Opportunity to build systems that directly support social change.

Experience working across digital, education and membership teams.

Direct contribution to a public-facing platform for justice and empowerment.

Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

People who want to work only with proprietary or closed systems.

Anyone uncomfortable working with serious or sensitive subject matter.

Those seeking guaranteed or immediate income.

Individuals unwilling to document their work or follow shared standards.

People who prefer not to collaborate with non-technical teams.

If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.

Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.

Summary

Could you combine nursing skills, compassion and faith to offer care in body, mind and spirit?
Could you support people experiencing homelessness?

Detailed description

You could be part of our exciting pilot project as a volunteer Parish Nurse offering life-transforming whole-person healthcare, working alongside Chaplains, Complex Needs and Housing Support Workers.

 As a YMCA Parish Nurse you would:

• Help service users identify issues and self-manage their wellbeing so they flourish in body, mind and spirit. This might be 1:2:1 or in a group setting.
• Signpost, support, and provide information and reassurance enabling service users to access NHS and other professional or community support as well as internal support from YMCA colleagues and projects.
• Offer spiritual care from a Christian perspective, such as prayer or acts of worship
• Be instrumental in supporting the project develop in this pilot phase

Training for this role is provided by PNMUK as part of their on-going programme of support and personal development for Parish Nursing nationally. The next course is 15-17th November with follow-up online sessions.

This project is being developed and lead by One YMCA’s Chaplaincy Team, together with our Medium Complex Intensive Support Service (MCISS) and supported by Parish Nursing Ministries UK (PNMUK).

The Chaplaincy Team offer life-transforming spiritual care and pastoral support. For us Chaplaincy is about journeying with people, inspired by the life, example and teaching of Jesus. Our vision for Chaplaincy is to see even more of our service users and staff thriving through experiencing the love of God for themselves. Following a re-shaping of our work, Chaplaincy is now part of the newly formed Christian Mission team, which is at the heart of this growing charity. 

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, inclusive, and energising communities where young people can truly belong, contribute, and thrive.

What volunteers need�� Disclosure and Barring Service

What we will provide to volunteers

�� Reimbursement of costs�� Extra support

The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

Experience Qualification and Requirements

Essential 

• Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
• Comfort working unpaid while foundational systems and culture are established
• Deep alignment with community-led, anti-capitalist values and collective ownership
• High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
• Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
• Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
• Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
• Ability to balance strategic thinking with practical implementation
• Strong relational skills, including listening, facilitation, and respectful boundary-setting
• Comfort holding complexity, conflict, and accountability with care
• Willingness to be both architect and steward of culture
• Integrity, clarity, and long-term commitment

Desirable 

• (Intentionally left open for growth as the role evolves in an early-stage organisation)

Qualifications

• Formal qualifications not required

Main Responsibilities/ Key Duties

Membership Strategy & Structure

• Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
• Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
• Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.

Community Building

• Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
• Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
• Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
• Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.

Systems & Data

• Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
• Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
• Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.

Values & Culture

• Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
• Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
• Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.

Founding Responsibility

• Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
• Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
• Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.

This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

What You Gain

• A founding leadership role in a growing CIC

The chance to help design:

• Future paid roles

• Income structures

• Working culture

• Deep personal transformation through meaningful work

• Real contribution to social and cultural change

• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.

A Final Word

We are not offering security.

We are offering possibility.

We are not promising ease.

We are building truth, structure, and collective power.

If you know the old world is ending —

and you want to help build what comes next —

This role is for you. 

ABOUT TOTTENHAM HOTSPUR FOUNDATION
Tottenham Hotspur Foundation is the charitable arm of Tottenham Hotspur Football Club. Using the power of sport, we work with local communities to improve physical health, mental wellbeing, education, and employment outcomes.

Through our Health & Wellbeing programmes, including Making Sport a Daily Habit (MSADH), we support adults who may be inactive, face health inequalities, or live with long-term health conditions to move more, feel better, and connect with others. We are proud to welcome volunteers from all backgrounds, experiences, and communities.

PURPOSE OF THE VOLUNTEER ROLE
As a Volunteer Health & Sport Coach, you will support the delivery of inclusive and enjoyable physical activity sessions that help adults build confidence, routine, and enjoyment in being active.

This role is ideal for someone who enjoys encouraging others and creating welcoming spaces, particularly for people who may feel nervous or unsure about physical activity. You do not need to be an expert athlete — enthusiasm, empathy, and a supportive attitude are what matter most.

WHAT YOU WILL DO
• Support the practical delivery of inclusive physical activity and sport sessions as part of MSADH.
• Assist with session set-up, delivery support, and pack-down across community venues.
• Encourage participants to take part at their own pace and adapt activities where appropriate.
• Help create a positive, welcoming environment that supports confidence, enjoyment, and inclusion.
• Work alongside Foundation staff and other volunteers to support smooth session delivery.
• Share relevant feedback or observations with the Project Coordinator when required.
• Follow all safeguarding, health & safety, and risk assessment procedures at all times.

QUALIFICATIONS & ROLE REQUIREMENTS
• Volunteers supporting the practical delivery of physical activity sessions may be required to hold a minimum Level 2 Gym Instructor qualification (or an equivalent accredited coaching or fitness qualification).
• Volunteers supporting sessions in a non-delivery or administrative capacity are not required to hold this qualification and will be supervised by qualified Foundation staff.
• All volunteers must be willing to complete required training and follow Foundation policies and procedures.

WHO THIS ROLE IS FOR
You may be a great fit if you are:
• Friendly, approachable, and encouraging
• Passionate about physical activity, wellbeing, or community support
• Comfortable supporting people of different ages, abilities, and confidence levels
• Reliable and keen to be part of a supportive team

Helpful but not essential:
• Experience supporting or leading group or physical activities
• Good communication and people skills
• Interest in health, wellbeing, or behaviour change
• Coaching, fitness, or First Aid qualifications

Don’t worry if you don’t tick every box — we value enthusiasm, kindness, lived experience, and a willingness to learn.

WHAT YOU WILL GAIN
• Experience supporting community health and wellbeing programmes
• The opportunity to make a positive difference to people’s lives
• Training, guidance, and ongoing support from experienced staff
• Opportunities to build confidence and practical coaching skills
• A welcoming and inclusive volunteering environment

We encourage applications from individuals of all backgrounds and are committed to creating an inclusive, supportive volunteering environment where everyone can thrive. If you’re ready to help people move more and feel better, we’d love to hear from you!

Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.

We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.

Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.

The role  

We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential. 

We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.

We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.

This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.

We look forward to hearing from you! 

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people