Content volunteer roles

PUBLICITY & MARKETING VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Publicity & Marketing volunteers play an essential role in publicising and raising awareness of their local branch’s activities.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Collecting case studies from the clients we help

• Writing stories for the local press

• Distributing literature

• Arranging talks

• Working with the Central Team to promote panel activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Confident using social media platforms

• Warm, approachable and confident to engage with clients to gather their story

• Able to follow REMAP policies and procedures

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• A commitment to our values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Chiswick Kids shop is looking for a friendly and enthusiastic Customer Service and Till Volunteer to help create a welcoming and positive experience for all our customers.

By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.

The Role: 

As a volunteer, your responsibilities will include (but are not limited to):

• Assisting with stock placement and replenishment on the shop floor
• Creating and maintaining eye-catching and engaging product displays
• Greeting customers and fostering a welcoming atmosphere in the shop
• Assisting customers with queries and providing excellent service
• Operating the till and handling transactions
• Staying informed about products and current promotions

The Volunteer: 

We’re looking for someone who:

• Has a passion for volunteering
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Is ideally connected with the local area
• Previous retail or customer service experience is a bonus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams. You’ll gain hands-on experience in social media content creation while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Chiswick Kids is seeking a enthusiastic and detail-oriented Fashion Volunteer to help sort, prepare, and present our donated items for the shop floor.

By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.

The Role: 

As a volunteer, your responsibilities will include (but are not limited to):

• Sorting, tagging, and pricing donated items
• Organising stock and preparing items for the shop floor
• Assisting with stock placement and replenishment
• Creating and maintaining engaging product displays
• Keeping storage areas tidy and well organised
• Greeting and assisting customers when required

The Volunteer: 

We’re looking for someone who:

• Has a passion for fashion and a keen eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Has an interest in brands, materials, and trends is a bonus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams. You’ll gain hands-on experience in social media content creation while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

ReviveBattery

We regenerate lead-acid batteries two to three times, restoring most capacity and avoiding energy-intensive recycling.

Fundraising Assistant

Fundraising Volunteer (Remote)

Duration: 3–6 months (Unpaid) • 20 hrs/week (flexible)
 Reports to: Fundraising Manager

### **About Revive Battery B.V.**

Revive Battery is a sustainability-driven startup transforming the energy sector through battery regeneration and circular economy innovation. Based in the Netherlands, we extend battery life, reduce waste, and minimize environmental impact using our advanced regeneration technology.

Role Summary

As a Fundraising Volunteer, you will play a key role in identifying, researching, and supporting the development of funding opportunities, including grants, donor partnerships, and investment outreach. This position offers hands-on experience in social impact fundraising, proposal development, and strategic collaboration within a fast-paced cleantech startup environment.

### **Key Responsibilities**

• Research and track potential funding opportunities, including grants, accelerators, and impact investors.
• Assist in drafting proposals, pitch decks, Letters of Intent (LOIs), and grant applications.
• Maintain a database of funders, deadlines, and application progress.
• Support internal reporting and documentation for ongoing grants and partnerships.
• Attend and take notes on donor meetings, partnership calls, or webinars related to fundraising.
• Collaborate with the communications and marketing teams to align messaging for funders and impact storytelling.
• Provide administrative and coordination support for fundraising campaigns and donor relations.
   

### **Requirements**

• Currently pursuing or recently completed a degree in International Development, Business, Communications, Environmental Studies, or a related field.
• Strong research, writing, and analytical skills.
• Familiarity with fundraising, grant writing, or startup funding is a plus.
• Organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Proficient in Google Workspace; experience with CRM tools (e.g., HubSpot, Airtable) is an advantage.
• Passionate about sustainability, climate action, or the circular economy.
   

### **Learning Opportunities**

• Gain hands-on experience in fundraising and partnership development for impact-driven initiatives.
• Learn to craft grant proposals and investor materials aligned with sustainability goals.
• Work closely with startup leadership on funding strategy and donor engagement.
• Develop practical skills in relationship management, impact reporting, and proposal writing.
• Receive mentorship and professional growth guidance from experienced professionals.
   

### **What We Offer**

• Real-world exposure to fundraising and resource mobilization in a sustainability startup.
• Flexible remote schedule and a collaborative international team environment.
• Mentorship and access to learning materials and resources.
• Volunteer Agreement, certificate of completion, and reference letter upon successful completion.
• An opportunity to contribute to meaningful sustainability and impact-driven projects.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Help the RAF Museum make its photograph collection available to the public.

What is the role?

The RAF Museum has acquired large collections of photographs showing aviation at the end of the 20th century. Help is needed with the digitization and cataloguing of the collections with the aim of getting them online. It is also hoped these images can be used in the new exhibition being prepared for the RAF Museum’s Midlands Development Programme and will add value to the project.

The RAF Museum’s Midlands Development Programme MDP comprises a major regional engagement programme supported by a new collections hub, learning centre, contemporary exhibition and co-curated interpretive interventions across the site.

What will I be doing?

This role will involve tasks such as

· Sorting the collections and storing in conservation grade materials,

· Digitization of the transparencies and negatives,

· Cataloguing and indexing of the images,

· Filing the digital images according to Museum policy and updating the digital asset management system,

· Providing images for the team developing content for the new exhibition at the Museum’s Midland site.

This role is perfect for you if you…

· Have a good knowledge of 20th century aviation,

· Can work independently,

· Seek accuracy and attention to detail,

• You are interested in gaining experience working with the Archive and Library collections

Applications are welcomed from anyone able to fulfil the role, and we are happy to discuss support requirements. Please note that step-free access to the workspace is available but the distance to access to the lift and therefore the bathrooms may be a barrier to some.

Please note: This role requires one character reference.

Application Deadline: 10th May

What happens next?

Suitable applicants will be invited to have an informal chat with the line manager.

How much time would I need to commit?

There are two collections needing volunteers, Monday to Thursday, 10am to 5pm with an hour for lunch. Ideally each volunteer will allocate one day a week but we can be flexible.

What’s in it for me?

• Become part of a great team of volunteers and staff
• Gaining experience of working with the collections and behind the scenes insight for how Museums work
• Meet new people and have new experiences
• Free access to the Flight Zone and similar attractions on site,
• Utilise discounts in gift shop and café
• Travel expenses reimbursed up to £14.50 per day, in line with our policy,
• Free entry to a wide selection of other museum and heritage sites and exhibitions nationwide

Graphic Designer (MINDSET Charity) - VOLUNTEER ROLE

Remote | Very Flexible 

Help shape the visual identity of a national movement for men’s wellbeing

MINDSET is building a bold new movement for men’s mental wellbeing and personal growth in the UK — rooted in action, challenge, brotherhood, and real‑world transformation. To bring this mission to life, we urgently need a talented Graphic Designer who can help us create powerful, professional visuals that will put MINDSET firmly on the map.

This is a role for someone who wants their creativity to matter — someone who wants to design work that directly supports men across the UK.

Why This Role Matters

Our programmes, campaigns, and recruitment efforts rely on clear, compelling, and consistent design. Your work will help us:

• Reach men who need support

• Build trust with partners and communities

• Strengthen our national identity

• Communicate our mission with clarity and dignity

Every banner, post, booklet, and graphic you create will help us change lives.

What You’ll Design

We urgently need a designer who can create a range of high‑impact digital and print materials, including:

• Roller Banners for events, outreach, and public visibility

• Social Media Posts for campaigns, recruitment, and programme promotion

• Print Materials such as flyers, leaflets, and business stationery

• Digital Assets for our website, online programmes, and volunteer recruitment

• Guide Booklets for our 12‑week Self‑Improvement Programme and other initiatives

You’ll be helping to build a cohesive, professional visual identity for a charity that is growing fast.

What You’ll Do

As our Graphic Designer, you will:

• Create clean, modern, impactful designs that reflect MINDSET’s mission

• Work with the Head of Marketing & Communications to deliver campaign visuals

• Produce both digital and print‑ready artwork

• Ensure brand consistency across all materials

• Bring creativity, clarity, and emotional resonance to every design

• Help shape the visual identity of a national movement

This role is remote, flexible, and ideal for someone who wants to make a meaningful contribution in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Skilled in graphic design (Canva, Adobe, or similar tools)

• Able to produce polished, professional designs quickly and reliably

• Passionate about men’s wellbeing, personal growth, and community

• Someone who enjoys turning ideas into visuals that inspire action

• Excited by the idea of helping build a national charity from the ground up

You do not need charity experience. You do not need formal qualifications. You simply need creativity, initiative, and a desire to help men live fuller, healthier lives.

If you want your design skills to make a real difference…

We’d love to hear from you. Join us and help build the visual identity of MINDSET.

​

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Chiswick Kids shop is seeking a enthusiastic and detail-oriented Toy Detective Volunteer to help create a fun, safe, and well organised toy section within the shop.

By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.

The Role: 

As a volunteer, your responsibilities will include (but are not limited to):

• Sorting, testing, and pricing donated toys
• Identifying missing pieces and completing sets where possible
• Creating attractive and engaging toy displays on the shop floor
• Ensuring all toys meet safety standards before being sold
• Greeting and assisting customers when required
• Assisting with till operations when needed

The Volunteer: 

We’re looking for someone who:

• Has an interest in toys, games, and children’s items
• Is confident in basic testing of battery-operated toys
• Has good attention to detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Has knowledge of popular toys or games is a bonus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams. You’ll gain hands-on experience in social media content creation while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

About Roots Academy

Roots Academy's Vision.
A generation of young Muslims who embody and promote a God-centred way of life. At Roots Academy, we've built a learning experience that's changing the lives of the ummah's future leaders, change-makers, and visionaries. Our mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops deep certainty, and inspires action.

Why does Roots Academy exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and oine.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that provokes thought and action.

Role Summary

To bring our vision to life, you will play a key role in engaging and nurturing our audience through email. As an Email Marketing Copywriter, you will be responsible for writing compelling email campaigns that inspire action, build relationships, and support Roots Academy's programs and initiatives.

Key Tasks

• Write high-converting email campaigns for launches, nurturing sequences, and
• announcements.
• Craft subject lines and hooks that improve open rates and engagement.
• Collaborate with the marketing team to align email messaging with campaign goals.
• Segment messaging based on audience needs and stages of the journey.
• Review performance metrics and iterate on copy to improve results.

What we're looking for:

• Passion for Islamic education and contributing to the development of young Muslims.
• Strong copywriting skills with a focus on persuasion and storytelling.
• Understanding of email marketing principles such as funnels, segmentation, and calls to action.
• Ability to write in a tone that is engaging, authentic, and aligned with Roots Academy's voice.
• Ability to meet deadlines and adapt based on feedback.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE, and Australia.
• Receive continuous rewards for those who seek Islamic knowledge through the Roots platform.
• Be part of a growing organisation focused on grassroots revival and education.
• Access to in-house tarbiyah sessions to develop your deen.

Please note: This is an unpaid volunteer position. Volunteers are entitled to claim expenses incurred for food , travel, and equipment, in line with our Expenses Policy.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit four people who can commit their time and effort on a voluntary basis. We are recruiting Communications Officers to join either our Social Media team or our Website Development Team.

Responsibilities

• To input into a regular flow of communications activity in either the website or social media team

• To work with others to design content and design strategy

• To take part in regular team meetings

• To carry out tasks as assigned

Requirements

• To have an interest in social media, marketing, website development or public relations

• To have strong communication and people skills

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required

Time expectation 

Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required

Time expectation 

Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

SheRebuilds

We provide free psychological care, coaching, and career support enabling domestic violence survivors' independence.

Video editor

SheRebuilds is an international nonprofit project that supports women who have experienced domestic violence and are rebuilding their lives through education and career growth. We provide free online psychological support, coaching, and career guidance — helping women take their first confident steps toward independence. We’re looking for a creative and reliable Video Editor (volunteer) to join our growing team.

�� What you’ll do

• Edit 3–4 short videos per month (mainly for Instagram Reels, possibly TikTok in the future).
• Work closely with our Content Creator to bring storytelling ideas to life.
• Add captions, graphics, and music in line with the project’s tone — calm, supportive, and empowering.
• Help shape our visual style and experiment with new formats that engage and inspire.

�� We’d love to see

• Experience editing short social media videos (Reels, TikToks, etc.).
• A sense of storytelling, rhythm, and emotional impact.
• Ability to dedicate around 4–6 hours per week.
• Interest in topics like women’s empowerment, mental health, or social change.

�� What we offer

• A chance to contribute your creativity to a meaningful cause.
• Collaboration with a warm, supportive international team.
• Portfolio-worthy projects and experience in nonprofit social media.
• The joy of seeing your videos help real women find hope and strength. If you’re passionate about using your creative skills for good, we’d love to meet you! ��
• �� Apply or reach out to join our volunteer team and become part of SheRebuilds’ mission to help women rebuild their lives.

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. 

​

We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

The Discord Moderator supports the safe, welcoming, and positive running of a Discord community. Moderators help guide discussions, uphold community guidelines, support members, and assist with the smooth day-to-day operation of the server. This role helps create an inclusive environment where members feel comfortable participating and engaging with others.

Key Responsibilities:

• Monitor Discord channels to ensure conversations remain respectful, safe, and aligned with community guidelines.

• Respond to member questions and provide general support or signposting to appropriate resources or channels.

• Welcome new members and help them understand server rules, structure, and available resources.

• Address inappropriate behaviour by following moderation procedures, which may include issuing reminders, warnings, or escalating concerns to senior staff or lead moderators.

• Help de-escalate conflicts and maintain a positive and supportive community atmosphere.

• Support community engagement by encouraging discussion, highlighting useful content, or helping to facilitate events or activities where appropriate.

• Report safeguarding, wellbeing, or rule concerns to the appropriate team member.

• Assist with general server upkeep, such as managing channels, roles, or pinned information where required.

Skills and Experience:

• Strong communication and interpersonal skills.

• Ability to remain calm, fair, and professional when managing disagreements or sensitive situations.

• Good understanding of online community safety and respectful communication.

• Confidence using Discord, including moderation tools and features (or willingness to learn).

• Ability to follow community guidelines, policies, and confidentiality expectations.

• Experience moderating online communities is helpful but not always essential.

• Lived experience of Autism and or Parenting will be helpful