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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operations Assistant (Volunteer Role)
Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week
About the Role
We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.
Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.
Key Responsibilities
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Provide day-to-day operational and administrative support to the CEO and Operations Manager.
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Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.
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Maintain accurate records, systems, and documentation to support efficient workflows.
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Help track budgets, invoices, and expenses in coordination with the Operations Manager.
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Support meeting preparation, including agendas, minutes, and follow-up actions.
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Coordinate logistics for internal and external meetings, events, and travel.
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Liaise with stakeholders, suppliers, and partners in a professional and timely manner.
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Contribute ideas to improve processes and enhance organisational efficiency.
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Provide general administrative support as required across the organisation.
Skills & Qualities We’re Looking For
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Strong organisational skills and attention to detail.
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Excellent written and verbal communication abilities.
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A proactive, can-do attitude with the confidence to work alongside senior leadership.
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Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).
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Ability to prioritise tasks and manage time effectively.
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Flexible and adaptable, with a willingness to take on varied responsibilities.
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Previous experience in operations, administration, or project coordination is desirable but not essential.
What You’ll Gain
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Direct experience working with a CEO and Operations Manager.
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A unique insight into both the strategic and operational running of an organisation.
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Opportunities to develop skills in project coordination, administration, and process improvement.
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Flexibility to fit the role around other commitments.
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Clear potential for the role to develop into a permanent, paid position.
Additional Information
This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.
Non Charity Employer
1 - 5
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Norfolk Tennis is the county governing body for tennis and padel in Norfolk and a volunteer-led Charitable Incorporated Organisation (Charity No. 1203480). We work in partnership with the Lawn Tennis Association to support clubs, venues, coaches and players across the county, helping more people enjoy the physical, social and community benefits of tennis and padel. Our work aligns with the LTA’s “Tennis Opened Up” strategy, which aims to make the sport accessible, welcoming and enjoyable for everyone. Norfolk Tennis is governed by a Board of Trustees supported by a volunteer Management Committee representing clubs, venues and key development areas across the county. As tennis and padel continue to grow, Norfolk Tennis is seeking individuals to join its Board of Trustees and contribute strategic leadership to the development of tennis and padel across the county.
About the Trustee Role
Trustees play a vital role in ensuring Norfolk Tennis is well governed, financially sustainable and strategically focused. Working collaboratively with fellow Trustees and the Management Committee, Trustees help ensure the organisation operates effectively as a charity while delivering meaningful impact for tennis and padel across the county.
Trustees are responsible for:
- Supporting the strategic direction of Norfolk Tennis
- Ensuring strong governance, accountability and compliance
- Providing independent professional expertise and oversight
- Acting in the best interests of the charity and its beneficiaries
- Helping ensure resources are used effectively to support tennis development
Trustees attend periodic Trustee meetings (typically online) and may attend Management Committee meetings where helpful to maintain alignment between governance and operational delivery.
We are particularly interested in individuals who can contribute leadership or professional expertise in the following areas.
Governance & Charity Law Trustee
To support strong governance and ensure compliance with regulatory requirements, Norfolk Tennis is seeking a volunteer trustee with expertise in charity law.
This role focuses on providing guidance on legal responsibilities, governance best practice and risk management to support the organisation’s long-term stability and integrity.
Key contributions include:
• Advising the Board of Trustees on charity law, governance and regulatory requirements
• Supporting compliance with Charity Commission guidance and best practice
• Reviewing governing documents and supporting any required updates
• Providing input on policies, risk management and decision-making processes
• Ensuring the organisation operates within its legal and charitable objectives
• Offering guidance on contracts, partnerships and potential liabilities
This role would suit someone with experience in charity law, governance, legal advisory or regulatory compliance, ideally with an understanding of the charitable or sports sector.
Governance & Safeguarding Trustee
This role helps ensure Norfolk Tennis maintains the highest standards of governance, safeguarding and regulatory compliance.
Working alongside the County Safeguarding Officer and fellow trustees, this role supports the Board in maintaining robust policies, procedures and governance frameworks that reflect both charity law and LTA safeguarding expectations.
Key contributions include:
- Supporting strong governance structures and trustee responsibilities
- Providing oversight of safeguarding frameworks and best practice
- Ensuring appropriate policies and reporting processes are in place
- Advising on governance matters including risk management and compliance
- Promoting a culture of safe, responsible and ethical sport across the county
This role would suit someone with experience in governance, safeguarding, compliance, law or risk management.
Inclusion & Disability Trustee
Norfolk Tennis is committed to ensuring tennis and padel are open and accessible to all communities.
The Inclusion & Disability Trustee helps champion equality, diversity and accessibility across the county, supporting initiatives that widen participation and remove barriers to involvement.
The role includes:
- Supporting Norfolk Tennis in embedding Equality, Diversity and Inclusion (EDI) principles
- Championing inclusive participation for disabled players and under-represented groups
- Advising on inclusive programme development and community engagement
- Supporting initiatives linked to the LTA’s Open Court disability tennis programme
- Helping identify partnerships with organisations supporting inclusive sport
This role would suit someone with experience in EDI leadership, disability sport, community engagement, education or inclusion policy.
Who We Are Looking For
We welcome applicants who bring professional expertise, leadership experience and an interest in supporting community sport.
Experience in tennis is not essential.
We particularly welcome individuals with backgrounds in:
- finance, accounting or investment
- governance, compliance or safeguarding
- equality, diversity and inclusion
- disability sport or community engagement
- commercial partnerships or business development
Most importantly, we are looking for people who bring sound judgement, integrity, collaborative working and a commitment to supporting tennis across Norfolk.
Time Commitment
The role is designed to fit alongside professional and personal commitments.
Typical involvement includes:
- periodic Trustee meetings (normally online/Zoom)
- monthly (or every 5-6 weeks) Management Committee meetings (normally online/Zoom)
- periodic engagement on strategic matters within your area of expertise
Why Join Norfolk Tennis?
This is an opportunity to make a meaningful contribution to the future of tennis and padel in Norfolk.
As a Trustee you will help:
- shape the strategic direction of county tennis
- support clubs, venues and players across Norfolk
- promote inclusive participation in sport
- strengthen the long-term sustainability of tennis in the county
You will also be part of a friendly and committed volunteer team working in partnership with one of the UK’s leading national governing bodies for sport.
Norfolk Tennis is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds.
Registered Charity
6 - 10
Helping to make tennis and padel in Norfolk more accessible, welcoming and enjoyable.
The client requests no contact from agencies or media sales.