Creative learning manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Holds the Line Where Community Meets Trauma
Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.
This is not a passive moderation role. It is a systems and safety leadership role.
Purpose of the Role
This role is responsible for:
- Protecting members from harm.
- Preventing retraumatisation.
- Upholding community standards.
- Supporting moderators and volunteers.
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.
Experience Qualification and Requirements
Essential experience
- Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
- Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
- Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
- Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
- Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.
Essential skills
- Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
- Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
- Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
- Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
- Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
- High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
- Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.
Desirable (not essential)
- Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
- Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
- Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.
Training / qualifications
- Formal safeguarding training is desirable but not essential.
- Training and clear CIC-specific protocols will be provided.
Main Responsibilities/ Key Duties
- Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
- Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
- Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
- Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
- Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
- Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
- Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
- Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
- Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
- Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.
This role is not suitable if you:
- Avoid conflict or boundary-setting.
- Want purely creative or social engagement.
- Are seeking unstructured peer support roles.
- Are unable to step back emotionally when required.
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase.
- A role with real authority and responsibility.
- Not symbolic — decisions made here directly affect safety
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and scenario-based discussion.
- A boundaries and escalation conversation.
- If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.
A Final Word
Community safety is about people, not control.
If you know that: Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.
The client requests no contact from agencies or media sales.
Following the rotation and retirement of two of our existing board members, we are looking for new trustees to join us at P3 Charity.
If you know P3, you will know we are a charity with a huge sense of purpose. Every day our teams work alongside people who are having a hard time and help them build a life they can feel proud of. Somewhere to live. Someone to love. Something to do. It is simple and it is powerful and it changes lives.
We want people who feel drawn to that mission. Experienced trustees are very welcome, and so are people looking for their very first board role. What matters most is your curiosity, your commitment to good governance and your belief in people.
The commitment is very manageable and designed so people with busy lives and full-time jobs can take part. We hold five board meetings across the year, one away day, and our four subgroups meet online. You will be joining a warm, values led organisation with a strong executive team and a Board that takes its responsibilities seriously while keeping its feet firmly on the ground.
If you want to contribute to something that has real impact in communities across the country, we would love to hear from you.
How to Apply
To formally apply, please submit a CV and supporting statement that clearly outlines your suitability for the role against the criteria provided in the person specification.
Please include your interest and motivation in applying for this position.
Please note P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK - Wide (meetings mainly in person, some virtual)
Contract Type: Volunteer
Term: 3 years (with potential renewal)
Campaign Closes:19th February 2026
Interviews: W/C 9th March & 16th March 2026 – Trustee/SLT interviews
W/C 16th March or 23th March 2026 – STARboard interviews
31st March 2026 (approximately) – Recommendation expected
6th May 2026 – Final Board approval
Join Our Board as a Trustee – Make-A-Wish UK
At Make‑A‑Wish UK, we create joy, hope and life‑changing moments for children facing critical illness. We are seeking an inspiring Chair of the Board to provide strategic leadership, champion our mission and ensure strong governance as we work towards our vision: a wish for every eligible child.
Why join us?
- Shape the strategic direction of a national charity transforming the lives of children with critical illness.
- Lead a purpose‑driven, inclusive board, ensuring diverse voices including young people influence decision‑making.
- Use your experience where it matters most, providing governance, stewardship and support to an ambitious executive team.
- Be part of a deeply rewarding mission, helping ensure every eligible child can experience the power of a wish.
If you are ready to make a lasting impact and lead with purpose, we would love to hear from you.
For the full recruitment pack, and to apply for this role, please visit our website.
Requirments
Essential Criteria
- Leadership Experience: Demonstrable experience of chairing boards, committees, or senior leadership teams, ideally within the charity or non-profit sector.
- Governance Knowledge: Strong understanding of charity governance, legal responsibilities of Trustees, and regulatory environment in the UK.
- Strategic Thinking: Proven ability to drive organisational strategies and build commitment to a collective vision.
- Communication Skills: Excellent interpersonal and communication skills, with the ability to facilitate balanced discussions and consensus.
- Commitment to Diversity: Commitment to equality, diversity, and inclusion in all aspects of the charity’s work.
- Passion for Mission: a deep commitment to Make-A-Wish UK’s vision, values and behaviours.
- Integrity: Highest standards of integrity, probity, and professionalism
Desirable Criteria:
- Experience of leading transformational change to significantly increase reach and scale in operations
- Strong personal networks that can benefit the charity
- Understanding of the challenges facing children with critical illnesses and their families
Personal Attributes
- A child focused approach always
- A consultative, inclusive, and collaborative style of leadership with the ability to listen and engage effectively
- Strong inter-personal and relationship building abilities, including empathy and sensitivity, especially when interacting with wish families and children
- Sound judgement and decision-making ability.
- Ability to commit time to the role, including travel and attending events out of office hours
Eligibility
The successful candidate must be eligible to act as a Trustee under UK charity law and willing to undertake an Enhanced DBS (Disclosure and Barring Service) check.
Responsibilities:
- Leadership and Governance: Provide strategic leadership to the Board, ensuring effective governance practices and compliance with statutory responsibilities.
- Board Meetings: Chair Board meetings, ensuring clear agendas, productive discussions, and timely decision-making.
- Strategic Direction: Work collaboratively with the Chief Executive and Trustees to set and review the charity’s strategic objectives and performance.
- Support and Supervision: Provide guidance and support to the Chief Executive, undertaking annual appraisals and ensuring their continued development as an effective leader.
- Board Development: Lead on Trustee recruitment, induction, and ongoing development, reviewing board effectiveness and taking actions for continuous improvement
- Promoting equality, diversity and inclusion in all the charity’s activities and ensuring that diverse voices, including those of young people and lived experience, are heard by the Board.
- Risk and Compliance: Oversee the charity’s risk management, ensuring that policies and procedures are robust and regularly reviewed.
- Financial Oversight: Ensure the Board fulfils its duties regarding financial stewardship, budgeting, and monitoring performance against objectives
- Advocacy: Champion the charity’s values and mission, advocating for Make-A-Wish UK within the sector and the wider community. Represent Make-A-Wish UK externally, fostering relationships with stakeholders, donors, and partners.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.
Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.
Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.
The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.
This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.
The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.
The client requests no contact from agencies or media sales.