Crm and data services senior officer volunteer roles
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Chief Operating Officer (COO)
Join a movement built on care, dignity, and community.
Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a strategic, organised, values‑driven operational leader to help build the systems, structures, and delivery engine that will change lives.
We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.
If you believe people deserve to be seen, heard, and supported — this role is for you.
What You’ll Do
As our Chief Operating Officer, you will:
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Lead the operational setup and day‑to‑day running of the organisation.
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Build and oversee systems for service delivery, safeguarding, quality assurance, and volunteer coordination.
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Ensure our programmes run smoothly, safely, and consistently across Newham and Tower Hamlets.
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Work closely with the CEO and Heads of Function to turn strategy into practical, reliable delivery.
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Develop processes for scheduling, logistics, risk management, and participant flow.
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Support volunteer teams to deliver high‑quality, trauma‑informed sessions.
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Oversee monitoring, evaluation, and reporting systems to track impact and learning.
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Ensure the organisation operates with care, dignity, and operational excellence.
This is a senior leadership role where your work will shape the rhythm, reliability, and long‑term sustainability of our movement.
What We’re Looking For
You’ll thrive in this role if you are:
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Highly organised, calm under pressure, and values‑driven.
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Experienced in operations, service delivery, project management, or charity leadership.
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Confident building systems, processes, and structures from scratch.
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Skilled at coordinating people, programmes, and logistics.
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Passionate about trauma‑informed, person‑centred practice.
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Able to balance strategic thinking with hands‑on operational delivery.
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Ready to help build something meaningful from the ground up.
Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and operational clarity matter most.
Why Join Us
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Be part of a new, community‑powered movement.
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Shape the operational backbone of the organisation from day one.
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Work alongside people with lived experience, empathy, and heart.
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Gain senior leadership experience in a growing charity.
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Make a real difference to adults who feel unseen and unsupported.
Time Commitment
- 6–10 hours per week, flexible
- Based in London (with hybrid options)
We Welcome You
We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.
Non Charity Employer 
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The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about Jesus and gospel outreach into London?
Are you looking for a rewarding opportunity to serve as a Trustee or as an Independent Sub-Committee Member?
Then London City Mission would like to hear from you!
London City Mission serves the church of London in sharing the love of God and the good news of Jesus Christ with the communities least likely to hear the Gospel.
One in three people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.
Our monthly team gatherings are full of testimonies of how God is working amongst the communities least likely to hear the Gospel, and our deep conviction is that much more needs to be done – and can be done – at this urgent hour for London.
We are seeking to make up to five appointments; a mixture of Trustees (likely time commitment: 10-12 days a year) and Independent Sub-Committee Members (likely time commitment: 4 days a year). Individuals who bring expertise in one or more of the following areas:
Safeguarding – someone with safeguarding expertise who can provide strategic oversight, ensure robust policies and reporting procedures, and champion a culture of safety across the organisation.
HR - someone with HR expertise who can support organisational people practices, strengthen workforce policies, and provide strategic insight on recruitment, performance, and staff wellbeing.
Fundraising – someone with fundraising expertise who can guide income-generation strategy, strengthen donor relationships, and support LCM to diversify and grow its funding base.
Property – someone with professional property expertise who can advise on asset optimisation, and support strategic decisions regarding sales, leases, and maintenance.
Finance – most likely a qualified Accountant with strategic financial leadership skills and a passion to see resources deployed for Kingdom-purpose.
Through these roles the successful candidate will be able to make a difference in London for the salvation of souls and to the glory of God.
We appreciate the rich diversity of our Trustees, Sub-Committee Members and Staff and seek to create a culture where everyone develops and fulfils their potential. We recognise the immense value of different perspectives brought by those with varied backgrounds, characteristics and experiences. We particularly welcome applications from under-represented sections of the community (specifically in our context, individuals of Global Majority Heritage and those at an earlier stage of career).
In order to support greater diversity of experience and career stages, we encourage those earlier in their career to consider an Independent Sub-Committee Member role as a pathway to Trusteeship.
These posts are subject to an occupational requirement that the postholders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.
