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Join SUNSHINE as Our IT & Digital Systems Manager (Volunteer Role)

Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story — to break through the clouds with beautiful rays of warmth, belonging, and hope.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment — and we’re looking for someone extraordinary to step in with us.

Could you be our first ever IT & Digital Systems Manager?

This is a rare and meaningful opportunity to help shape a charity from the ground up by building the digital backbone that will support our volunteers, our programmes, and our long-term growth.

We’re searching for a volunteer who brings:

• Experience in IT, digital systems, or technical support.

• A love of problem‑solving and creating smooth, reliable systems.

• Confidence in setting up cloud-based platforms (CRM, case management, fundraising tools, etc.).

• An organised, security‑minded approach to managing equipment and data.

• A collaborative spirit and a desire to empower others through technology.

As our inaugural IT & Digital Systems Manager, you will ensure SUNSHINE has the digital tools, systems, and support needed to run safely, smoothly, and joyfully. You will help volunteers feel confident using their equipment, troubleshoot issues, and lead a small team dedicated to keeping everything running with care and reliability.

What you’ll help us build

• Secure, SUNSHINE‑ready IT equipment for our volunteer team.

• Cloud-based systems that support our programmes and operations.

• A CRM, case management system, and fundraising platforms that are easy to use and well maintained.

• Clear digital onboarding and induction pathways for volunteers.

• A small, supportive IT help team to troubleshoot issues and answer queries.

• A digital infrastructure that grows with us as we expand across London and beyond.

This is more than a role — it’s a chance to help write the opening chapter of a charity designed to brighten lives, strengthen communities, and operate with excellence behind the scenes.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

• Technology as an enabler of impact

If you’re someone who leads with purpose, loves building systems that empower others, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together — one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an Institutional Funding Volunteer to join our small, dynamic and friendly team in our London office. You will be supporting the work of our Institutional Relations team, and getting involved in tasks such as identifying new funding opportunities, managing our data and information, and developing internal and external communications content. Your work will be essential in helping our team work internally with technical and programmes colleagues across our countries of operation and externally with potential partners and donors to secure and manage institutional funding from the UK, Australian and Irish governments.

By volunteering with us, you will have the opportunity to gain first-hand experience of working for a charity and will contribute to our work supporting people with disabilities and other vulnerable groups worldwide, while learning new skills.

The role and the team

The main purpose of this role is to support the work of HI UK’s Institutional Relations team. The volunteer will work with all the members of our small team and have the opportunity to get involved in supporting a variety of tasks. The team’s work includes:

· Identifying new institutional funding opportunities from our donors relevant to HI’s teams.

· Supporting HI teams across our countries of operation to position with potential partners and develop proposals.

· Completing due diligence assessment requests from our potential partners/donors.

· Coordinating the internal review and signing of new funding agreements/contracts.

· Managing grants, including requesting payments, reviewing and submitting reports.

· Supporting HI UK’s annual audit and other compliance requirements

· Managing and keeping internal information management systems updated including our SharePoint filing system for document management and our Customer Relationship Management (CRM) database.

· Maintaining our institutional funding pages on HI’s intranet and developing internal guidance / updates / training for HI teams.

· Producing communications products for external audiences demonstrating our track record in institutional funding and project delivery.

Main duties and responsibilities

The specific duties will depend on the evolving priorities of the team which vary from day-to-day based on the live funding opportunities, deadlines, support requests etc. They are likely to include:

· Looking for new institutional funding opportunities

· Creating communications content to help HI position with potential partners/donors

· Supporting grant management e.g. uploading reports

· Updating our database and ensuring good document management

· Collating documents for the annual audit

· Developing new content for our intranet and website

You will also have the opportunity to gain experience of the humanitarian and international development sector, for example through:

· Completing HI’s e-learning induction package (including a module on disability inclusion)

· Reading/reviewing proposals and reports

· Researching donor trends and strategies

· Attending cross-organisation meetings on a range of topics including updates from our programmes and technical teams

Person specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Excellent attention to detail.

· Competent in the use of Microsoft Office (especially Word, Excel, Outlook, Teams). 

· Strong planning and organisational skills. 

· Excellent written and verbal communication skills in English.

· Initiative and the ability to work independently. 

· A positive attitude to working as part of a small team.

· An interest in international charities.

Desirable criteria

· Knowledge about institutional funding and the wider international development and humanitarian sectors.

· Experience of entry level design tools (e.g. Canva), updating websites/intranets, CRM databases and SharePoint.

· Lived experience of disability.

Hours

Hours will be agreed with the volunteer, in accordance with availability. Ideally, you would be available for at least 14 hours per week and able to commit to an initial 4 month period with possibility to extend but this is flexible.

This is a voluntary position but we make contributions to lunch (up to £10/day) and travel costs (up to £15.60/day) on presentation of receipts.

Location

Humanity & Inclusion UK’s office is situated in London SE1. It has an open plan setting.

This volunteer role can be done in the office (when other staff are in) or through a combination of coming into the office and working from home/elsewhere. The contributions to lunch and travel expenses will be provided only for days the volunteer comes into the office.