Customer support volunteer roles

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Little Venice Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Our Pebbles Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

VOLUNTEER BRANCH CHAIR/COORDINATOR

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Working with your Treasurer or Finance Officer to approve branch accounts

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteers

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

This is based at our shop at 3a Northgate Centre (behind McDonalds), Heckmondwike WF16 9RL.

Role Purpose:

To assist our charity shop team(s) in raising the essential funds which allow us to continue supporting local children and their families.

Tasks & activities:

Supporting the day-to-day running of our charity shop, in which some of the activities may include:

• Handling and sorting donations
• Setting up attractive displays on the shop floor
• Providing friendly customer service on the till

Personal qualities & experience:

Previous experience of working in retail is useful, but not essential as full training will be provided.

For this role you will need to be:

• Friendly and enthusiastic
• Honest, reliable and have a willingness to learn

Benefits:
In return as one of our volunteers you will have the opportunity to:

• Be part of a friendly team (who love biscuits and a cuppa!) and meet new people to boost your mental health
• Choose your own hours so you can work when it suits you
• Receive a full induction with continued support to further grow your skills and confidence
• Build on personal development and have the option to undertake our Level 2 training

Bring a Personal Touch to Supporting Our Legacy Community

Help us bulid personal connections with our legacy supporters, making them feel supported and valued.

The legacy marketing team steward supporters who have, or may, pledge a donation to the Fund in their will. Gifts in Wills are an essential source of income for the Fund and are due to bring in around £10 million in 2025 with a similar amount forecast for 2026 and are the largest income stream. These donations are vital to the Fund’s ability to provide support to the RAF Family at the scale we are able to – supporting 64,876 members of the RAF Family in 2024, offering timely, compassionate and tailored help. With In-Memory, these are supporters who have either donated in-memory of a loved one who has passed or are funds collected from a funeral collection.

Volunteers in this role will help the Fund to add a more personal touch to how we communicate with and steward our legacy supporters. This role will enhance the Fund’s relationships with these individuals and provide a more tailored approach to thanking them for the generous gifts that allow us to provide our services. 

Volunteers are asked to support the legacy and in-memory marketing team in a variety of ways that enhance the experience of our legacy and in-memory. Volunteers can choose to help in any or all of the below ways – for all of which you will be provided with a script by the team:

• Hand writing letters of thanks to supporters offering thanks for their support depending on their relationship with the Fund (e.g. considering leaving a gift, already pledged to leve a gift, received an in-memory donation etc).

• Phoning attendees of legacy events ahead of the event to check their attendance, any requirements and answer any questions.

• Assembling gift packs to be given out at legacy events.

• Assit with our online Much Loved pages by adding a thank you message and providing personal touches to dedication page such as lighting candles when they set the page up and again around significant anniversaries (training will be provided for this element inhouse).

Skills and attributes needed for this role include: 

• Empathetic

• Clear, neat, legible handwriting 

• Good listener 

• Confident telephone manner 

• Able to handle sensitive or emotional conversations centred around death (if choosing to help with the telephone part of the role).

• Able to use Microsoft Excel for record keeping (guidance provided). 

Are you tech-savvy and ready to change lives?

We are by no means looking for the next tech genius, just someone with enough know-how to help others make the most of their devices. Could this be you?

Many of our clients live alone, often with no family nearby, leaving them to face tech challenges by themselves. This can mean a piece of equipment designed to support independence turns into yet another obstacle. This volunteer role has not only been created to provide technology support, but to help our clients access a life beyond their doorstep.

Setting up a new phone, tablet or laptop may seem rather straightforward, now imagine doing the same task with little or no sight… That is where you step in! Ready to provide our clients with the support they need, ranging from helping set-up a new piece of equipment, to locating accessibility features on an existing device, and everything in between.

If this sounds like the role for you, we would love to hear from you!

This role will be subject to a DBS check.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. 

About us: 

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for? 

We are looking for committed volunteers who want to combine their passion for coaching and public health.  As a Wellbeing Coach Volunteer, you’ll be supporting a community-led programme by working with clients (Punjabi women) with Type 2 diabetes to help them set goals. 

This is a meaningful opportunity to reduce health and inequalities in Hillingdon, while gaining hands-on experience and benefiting from free training and support.    

Key Responsibilities 

• Attend two sessions a month with a client (30 minutes each) over a period of 6 months.

• Setting goals, developing an action plan and supporting clients to achieve goals

• Be able to listen non-judgmentally and communicate effectively

• Signposting client to relevant organisations, activities and support

• Give regular updates to the Health and Wellbeing Programme Officer

Benefits for you: 

• Free, specialised training and mentoring provided, enhancing personal and professional skills. 

• Hands-on experience in wellbeing coaching. 

• Networking opportunities with healthcare professionals, community organisations and other volunteers. 

• A chance to make a meaningful difference in people’s lives. 

Training and support given: 

Mandatory training:  

•  Online Mental Health courses

• Diabetes online training 

• Wellbeing Coach training (ongoing) 

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses: 

We can provide expenses for travel and parking at events or training.

Skills and attributes required: 

• Ability to speak Punjabi

• Friendly, supportive and non-judgmental attitude.

• Effective communicator and active listener.

• Respectful of confidentiality and procedures.

• Reliable and committed.

• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Previous qualifications or experience in Coaching would be highly beneficial but is not needed.

Reporting to: Health and Wellbeing Programme Officer

Commitment required: 

• Full induction and Mandatory online courses, such as Health Coaching and Safeguarding online course.

• Attend relevant training when offered. 

• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers. In addition, you will be supporting clients on a one-on-one basis.

• You’ll be working with a client over a period of 6 months, and meet them at Townfield Doctors Surgery for two 30-minute sessions (twice a month) to track their progress.

Documents Required: 

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.

• A basic DBS check is required for public-facing roles.

To apply for this role: 

A H4ALL application form must be completed. You can email us or visit our website to get an application form.

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.

Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.

In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.

We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.

After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.

You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.

When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.

You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.

It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old, please apply now!
We currently need volunteers for: Monday, Wednesday, Fridays and weekends.

Come and join our Charity Shop in Langney Road, Eastbourne

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.

Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.

In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.

We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.

After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.

You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.

When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.

You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.

We currently need volunteers on Monday (1pm-4.30pm), Tuesday (1pm-4.30pm), Weds (9.30 am-1pm). No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old, just apply now!

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Please note that volunteers must be over 16 years of age.

Volunteering in the shop

Our Totnes Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Role summary

To work as part of a busy team, assisting the Donation Centre team to maximise income by supporting Drivers on deliveries and collections in the shops and some processing of stock. This role requires a level of fitness. 

Main duties of the role

• Accompany Drivers on deliveries and support with moving of cages and stock to and from the shops

• Assist in the shops with moving of stock and removal of unwanted items

• To act as Banksman when the drivers when moving vehicles in tight areas, to ensure that the vehicle is moved safely

• If required help with the sorting and assigning of donations to shops

• Be aware of and adhere to health & safety regulations at all times

Training & supervision

• Health and safety training is mandatory (repeated annually), some of which is online

• Training on site at Donation Centre for handling of stock and cages.

• Banksman training will be given

Experience & qualifications required

• Some customer services/warehouse environment experience would be advantageous

• Must have good communications skills to be able to explain trading standards regulations in a professional and polite manner when goods cannot be accepted

• Experience of having worked in similar role 

Are you passionate about helping others? Could your skills and experience help shape the future of wellbeing support within the pharmacy profession?

Pharmacist Support – the profession’s independent charity – is recruiting lay trustees to join our Board and help guide the future direction of the charity at a time when wellbeing support across the profession has never been more important.

Recent Workforce Wellbeing Survey findings highlight continued high levels of stress and burnout across pharmacy, reinforcing the growing need for accessible and compassionate support for pharmacists and their families, trainees and students.

This is an exciting opportunity to use your professional experience, lived perspective and insight to help shape the charity’s strategy, governance and future development, ensuring Pharmacist Support continues meeting the changing needs of those it supports throughout their lives and careers.

About Pharmacist Support

Pharmacist Support is an independent, trusted charity providing free and confidential support to pharmacists and their families, former pharmacists, trainees and students.

We listen without judgement and help people navigate challenges including workplace pressures, financial difficulties and mental health and wellbeing concerns.

Established in 1841, Pharmacist Support has evolved from Benevolent Fund roots into a modern, forward-looking charity championing wellbeing across the profession.

About the role

We are particularly keen to hear from:

• Individuals with experience in the charity or voluntary sector
• Skills or expertise in areas such as finance, HR, governance, digital or fundraising.
• Individuals with lived experience of the charity’s services
• Those who can bring fresh perspectives, skills and insights from outside the pharmacy profession

Our aim is to build a Board of Trustees that is representative of the people and communities we support. We welcome applications from individuals of all ages, backgrounds, cultures and levels of experience.

If you are passionate about supporting others and feel your skills, experience or lived perspective could benefit our dynamic and innovative charity, we would love to hear from you. Previous trustee experience is not essential and full induction, training and ongoing support will be provided.

Pharmacist Support is committed to promoting equality, valuing diversity and creating an inclusive environment for our beneficiaries, staff, volunteers and trustees.

Time commitment

The role requires approximately one day per month across:

• Four Board meetings per year
• Four sub-committee meetings per year
• Preparation and reading time
• Occasional involvement in charity events, working groups or training

Board meetings are usually held in Manchester during the day, although virtual attendance can be accommodated where required. Sub-committee meetings are generally held virtually in the evening.

Reasonable expenses incurred to facilitate attendance at meetings will be reimbursed.

How to apply

To apply, please send:

• An up-to-date CV outlining your employment history, experience/qualifications as well as your contact details.
• A Supporting Statement (no more than 800 words)
  • Demonstrating how you meet the criteria outlined in the Person Specification
  • Outlining why you are interested in being a trustee for Pharmacist Support and what you could bring to the board of trustees
• In your email, please state which role you are applying for (either pharmacy or lay) and indicate where you heard about the role.

Full details on the work and impact of Pharmacist Support, along with Trustee Recruitment Pack and application details can be found on our webiste.

Closing date: 12 noon Monday 3 August 2026

If shortlisted, you will be invited to an interview with a panel of current Trustees in Manchester.

Interviews will take place on one of the following dates: 10, 11 and 14 September 2026

Successful applicants will initially be appointed for a three-year term, with the opportunity for reappointment subject to satisfactory peer appraisal and trustee term limits.

As part of the appointment process, trustees will be required to confirm they are eligible to act as a charity trustee.