Data entry and housing administrator volunteer roles

Would you like to support disabled children in accessing fun activity sessions? Could you provide admin support in the office to help facilitate sessions for our Children’s Activity Club team.

What will you be doing?

• Supporting the Childrens Activity Club managed with a range of administration tasks

. • Helping with data entry tasks, such as updating our in-house database with registers, session attendance, feedback, and uploading support plans.

• Telephoning parents to go through initial risk assessments/ supports plans on how best we can support their child at a session understanding their communication, sensory and support needs.

• Helping to research required resources for sessions.

What skills would be useful?

• A good level of computer literacy

• A good eye for detail

• Confident using a telephone

• Previous experience with data entry tasks

• Previous experience supporting SEN children

What’s in it for you?

• Relevant training, mentoring and support will be provided

• Gain experience to add on to your CV

• Utilise your skills and learn new ones.

• Social opportunities

• Access to wellbeing support

• Out of pocket travel expenses can be reimbursed

• We strive to make reasonable adjustments and improve accessibility

How much time are you expected to give and when?

For the role to be mutually beneficial, we hope for volunteers to give 3 to 4 hours a week for 4 months. The team is looking for volunteers who are available on Wednesday afternoons or Thursday afternoons.

Where is the role located? At our Caudwell Children Centre on Innovation way, Keele University Campus, ST5 5NT. Minimum age for this role: 18

Welcome & Reception Volunteer Merseyside

Do you want to help people experiencing the housing emergency?

Information about the role

You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing.

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside,

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• Meeting and greeting clients and visitors

• Covering reception duties and being the first point of contact for the hub.

• Booking in clients for appointments with our advisors.

• Responding to general enquiries both in person and over the phone.

• Signposting people to other appropriate services.

• General administrative tasks (such as photocopying, scanning, data entry, filing)

This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

There are no specific skills or experience you need to have for this role, although it may help if you are comfortable communicating with others. The most important thing is that you are caring and want to make a difference in our Fight for Home!

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Bilingual/Multilingual Welcome & Reception Volunteer - Merseyside

Do you want to help people experiencing the housing emergency?

Information about the role

You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing.

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside

Suggested contribution: One day per week (can be flexible around your commitments)

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• • Meeting and greeting clients and visitors

  • Interpreting for clients that come to the drop –in 

  • Translating resources for the drop-in

  • Covering reception duties and being the first point of contact for the hub.

  • Booking in clients for appointments with our advisors.

  • Responding to general enquiries both in person and over the phone.

  • Signposting people to other appropriate services.

  • General administrative tasks (such as photocopying, scanning, data entry, filing)

This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We welcome applicants that are fluent in English and one other language. We particularly welcome applicants that speak, Arabic. Kurdish (multiple dialects) and Tigrinya.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

E-Commerce Volunteer 

Do you want to make a difference to someone experiencing the housing emergency one listing at a time? 

Information about the role 

As an E-commerce volunteer, you’ll help bring our shop online by selecting, preparing and listing items for sale on our digital platform.You’ll play a key role in turning donated goods into vital funds while keeping our online shop running smoothly. 

Location: 37 Stockwell Street, Glasgow, G1 4RZ

Suggested contribution: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: Monday – Saturday 9am - 5pm and Sunday 10am – 4pm 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include: 

• Select, prepare and list donated items for sale on our online platform 

• Accurately photograph and describe products 

• Ensure items are well presented and of high quality 

• Manage listings, updating or removing as necessary 

• Package and dispatch sold items 

This role fights the housing emergency by showcasing great products to the right buyers, turning more of our donations into vital funds. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience  

We’d love our E-commerce Volunteer to be comfortable using a computer and enjoy online shopping or selling. An eye for detail and a bit of creativity with photos helps too, but the most important thing is a willingness to learn and a passion for helping our shop thrive online. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

If you need to apply by an alternative method, please contact us to see what options are available. 

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

End of document

E-Commerce Volunteer 

Do you want to make a difference to someone experiencing the housing emergency one listing at a time? 

Information about the role 

As an E-commerce volunteer, you’ll help bring our shop online by selecting, preparing and listing items for sale on our digital platform.You’ll play a key role in turning donated goods into vital funds while keeping our online shop running smoothly. 

Location: 244 – 246 High Street West, Sunderland

Suggested contribution: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: Monday – Saturday 9am - 5pm and Sunday 10am – 4pm 

The above is the essential information you need to know. You can apply now or read on more for details.

Main activities may include: 

• Select, prepare and list donated items for sale on our online platform 

• Accurately photograph and describe products 

• Ensure items are well presented and of high quality 

• Manage listings, updating or removing as necessary 

• Package and dispatch sold items 

This role fights the housing emergency by showcasing great products to the right buyers, turning more of our donations into vital funds. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience  

We’d love our E-commerce Volunteer to be comfortable using a computer and enjoy online shopping or selling. An eye for detail and a bit of creativity with photos helps too, but the most important thing is a willingness to learn and a passion for helping our shop thrive online. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

If you need to apply by an alternative method, please contact us to see what options are available. 

We will get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

End of document

We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

In this role,  you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.

The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.

For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.

Your role would include:

• Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme

• Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high

• Delivering effective inductions to transfer key skills/knowledge to team members

• Developing the current programme in coordination with the Education Manager and Youth Programme team members

• Assessing the impact and effectiveness of the programme in line with its objectives

• Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum

• Training new team members in appropriate behavioural management techniques

• Capturing data and compiling evaluation reports on the programme

You should be able to:

• Prioritise and delegate tasks effectively

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged

• Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

• Understand what is required to work and effectively communicate in complex and volatile contexts

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience working with children specifically in the refugee context

• Experience in leadership roles and have knowledge in how to effectively manage a team

• Knowledge of pedagogical tools and programmes suitable to children in the refugee context 

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning. 

About our Education, Training and Employment Programme

Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes. 

We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.

About the role

We are looking for a motivated and organised volunteer to support the ETE Programme Assistant in ensuring the smooth day-to-day running of the programme. This is a great opportunity to gain experience in administration, programme coordination, and community services.

The volunteer will play a key role in helping the ETE team stay organised, efficient, and responsive to the needs of service users and staff. This role supports the ETE Programme Assistant in delivering high-quality services, contributing to the overall impact and effectiveness of the programme.

Main tasks and responsibilities

• Assist with general day-to-day administrative tasks to support the organisation of ESOL classes, level assessments and events

• Communicate with service users, including responding to and monitoring general enquiries via WhatsApp and email

• Send reminder messages for classes, assessments, or events

• Support with data entry as well as managing and updating databases, including attendance registers and service user contact information

• Support outreach activities, including distributing flyers, posters and informative material both online via social media and in-person to key community hubs such as libraries, shops, cafés and churches

• Assist with updating, uploading and printing materials related to ETE activities

• Help with any other tasks requested by the ETE Programme Assistant

We are looking for

• Fluency in English and Spanish (written and spoken); knowledge of Portuguese is an advantage

• A flexible and enthusiastic person who is confident in working in a multicultural and multilingual environment

• Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases

• Good interpersonal and communication skills with attention to detail

• A caring, sensitive and non-judgemental manner

• Knowledge of how to deal with sensitive and confidential information

• Ability to learn quickly and adapt to CRM systems

• Good organisational and time management skills

• Ability to work both independently and as part of a team, without constant supervision 

• Interest in education, employment support, or community work

• Understanding of issues facing Latin American migrants in the UK 

Additional requirements

• Two references from current/previous employers

• Basic DBS Check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

THANK YOU FOR YOUR SUPPORT