Database and supporter care officer volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview
This is an exciting opportunity for an early-career development professional to gain practical experience in operations and administration while supporting impactful community and conservation programmes in southeast Madagascar. Based in the coastal town of Fort Dauphin, the Junior Operations and Support Officer will play an important role in supporting the systems and processes that enable SEED Madagascar’s projects to run effectively.
SEED Madagascar is a UK registered charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. Our programmes integrate community health, water, sanitation and hygiene (WASH), education, rural livelihoods and environmental conservation initiatives, while contributing to international best practice through research and publications.
Working within a collaborative team of national and international staff, the Junior Operations and Support Officer will contribute to the day-to-day operations that underpin SEED’s work. This office-based role provides a wide range of responsibilities, offering valuable experience across administration, organisational systems and programme support. The role will also involve occasional interaction with SEED’s Conservation Research Team in the field, providing orientations and pastoral care to the volunteers on their programme.
The position sits at the heart of SEED’s operations and offers broad exposure to the practical realities of working within an international development organisation. The successful candidate will support organisational policies and procedures, assist with the recruitment of international staff and volunteers, coordinate onboarding processes for new team members, and contribute to the management and promotion of SEED’s short-term conservation volunteer programme.
This role is ideal for someone who is organised, proactive and motivated to support a diverse team. It offers an excellent opportunity for an early-career professional who is interested in building skills in operations, administration and organisational support within the international development sector, while contributing to programmes that support both communities and ecosystems in Madagascar.
Title: Junior Operations and Support Officer
Location: Fort Dauphin, Madagascar
Commitment: 12 months; Monday to Friday (35 hours a week)
Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance
Duties and Responsibilities:
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Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers
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Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team.
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Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported.
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Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required
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Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts
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Support on the recruitment of international staff, including the advertisement of vacancies
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Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports
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Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO
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Oversee the training schedule for international staff and work alongside national and
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International staff to increase their skills and capacity, providing mentoring or training where appropriate
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Support with the writing of minutes and note taking across the organisation
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Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted
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Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post
Required Skills & Experience/Person Specification
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Hold an undergraduate degree in or relating to Development or be able to demonstrate a passion for this area
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Be able to work independently and be proactively
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Have good all round computing skills and experience in Microsoft Office
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Have previous experience working to deadlines and have ability to successfully manage their time
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Communicate clearly and engagingly in written English across a range of media forms
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Communicate verbally to encompass the range of cultures you will be working with
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To have a good level of written English and be able to proofread documents to a high standard
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To have a curious mind and a patient, problem solving attitude
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Ideally have previous experience living, working or travelling in a developing country, though is not essential
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Be fluent in English. A working knowledge of French is desirable but not essential
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Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions
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Be comfortable with campsite conditions whilst supporting the team in the field for days at a time
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Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community
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Be able to adjust to life in another culture and a foreign language and be able to always work with cultural sensitivity
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Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED to protect both their safety and the reputation of the NGO.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Position
We are looking for a Grants Officer who can support us with diverse tasks that include looking for grants opportunities, project development, proposals writing, and liaising with potential partners and donors. In this role you’ll be a key contributor to the continued existence of Second Tree, which is dependent on grants to survive, and to the creation of new projects and partnerships. To do this successfully, you'll need to employ meticulous time-management and organisation skills, as juggling multiple tasks with competing deadlines is common in this role.
The role will include:
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Researching and identifying new grant opportunities on a weekly basis
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Summarising relevant grant opportunities and suggesting how to best respond and comply with them
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Researching information and data necessary for grants and grant reporting
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Supporting the design of new projects
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Supporting with proposal writing
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Maintaining necessary records, files, reports, databases, and resource materials for the Grants team
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Working with the wider Second Tree team to ensure that all project proposals align with organisational, and programme strategies
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Establishing and maintaining connections with funding bodies
You should be able to:
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Professionally communicate in English (verbally and in writing)
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Read, comprehend, interpret, summarise and follow proposal guidelines
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Work to tight deadlines with flexibility and a problem-solving attitude;
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Conduct thorough, high-quality, independent research
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Work both independently and as part of a team
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Manage and prioritise projects effectively to meet team and proposal deadlines
The ideal candidate will have:
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Working knowledge of project management techniques such as LFA
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Knowledge of and experience with grant-giving bodies and other external funding sources (e.g. European Commission)
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A strong sense of logic while building an argument
What We Offer:
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A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Have experience leading a team of this type?
Consider applying to become a Grants Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
We encourage applicants to join us in person, but if this is not possible we will consider remote applications for this role.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
Non Charity Employer
11 - 20
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.
Your role would include:
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Creating timelines and coordinating plans for community engagement events
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Summarising relevant data collection in reports and project deliverables
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Communicating with community members and building trusting relationships
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Managing the organisation of proposals and other documents created by the CEA team
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Maintaining necessary records, files, reports, databases, and resource materials for the CEA team
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Researching information and gathering data necessary for community reporting
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Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies
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Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.
You should be able to:
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Be flexible with changing approaches and processes dependent on adjusting needs and contexts
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Take initiative and show high motivation
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Oversee the delivery of program activities and the completion of vital administrative and logistical tasks
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Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe
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Be honest and transparent, being able to give and receive feedback in the most straightforward way
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Care for people: the interests of the people we work with should always be your first concern
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Prioritise and delegate tasks effectively, ensuring all deadlines are met;
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Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged
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Communicate in English, both written and orally
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Learn quickly, and manage a wide-ranging and intense workload
The ideal candidate will have:
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Experience in integrating meaningful community participation premised on thorough needs assessments
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Experience in maintaining and monitoring effective feedback mechanisms
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Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events
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Training in facilitating focus groups and interviews;
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Knowledge of European projects and deliverables
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Familiarity with project management
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Proficiency in excel and quantitative data collection
What do we offer?
-
A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.
-
Accommodation in a shared house
-
Transportation to/from work
-
After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
Non Charity Employer
11 - 20
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.
Thank you!
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
The client requests no contact from agencies or media sales.