Dementia support manager volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS
What is the purpose of this role?
The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.
What activities might you be involved in?
- Assisting centre attendees to engage in activities.
- Serving meals and drinks.
- Helping to set up and clear away activities.
- Engaging in conversation with centre attendees.
- Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct
What are we looking for?
- People with a genuine interest in the wellbeing of people with dementia.
- A friendly, sensitive and kind approach.
- Being comfortable in small groups or on a one to one basis.
- People with a commitment to using the SPECAL method at all times whilst at the centre.
When would you be needed to volunteer?
The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.
What training will you be given?
You will be given all the training you need to enable you to carry out your role. This will include a thorough Charity induction and a departmental induction to provide further information about the role. You will also be given access to our online training library to complete the training modules that are mandatory for your role.
You will receive SPECAL training prior to commencing your role.
What can you gain from this opportunity?
- The chance to make a difference to the lives of people with dementia.
- Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
- A comprehensive training programme.
- The opportunity to learn new skills.
- Experience to add to your CV.
- The opportunity to meet new people and make new friends.
- Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Trustees – Dementia Carers Count
Expertise areas: Finance & Investments | Income Generation | Strategic Impact & Growth
Dementia Carers Count (DCC) is a national charity supporting and advocating for the millions of people across the UK who care for someone living with dementia.
Carers often feel invisible and overwhelmed, yet they provide essential, complex care every day. DCC exists to change that - offering practical and emotional support, amplifying carers’ voices, and campaigning for long‑term reform.As we shape the next phase of our strategic development, we are looking for three new trustees to bring expertise, strong governance and a genuine commitment to improving the lives of dementia carers.
What we are looking for:
- Finance & Investments Trustee
We’re seeking a trustee with strong finance and investment expertise, including charity finance experience. You’ll help ensure robust financial governance, long‑term sustainability and effective risk management. Working with the Board and executive team, you’ll oversee budgets, monitor performance and support decisions that strengthen our financial position.
Committee: Finance, Audit & Risk.
- Income Generation Trustee
We’re looking for a trustee with expertise in income generation to support DCC’s growth and long‑term sustainability. You’ll bring strategic insight across areas such as fundraising, corporate partnerships and/or digital income, helping to diversify and strengthen our income streams. Working alongside the Board and executive team, you’ll contribute to shaping income growth strategy, offering challenge, guidance and insight to help maximise income and build organisational resilience.
Committee:Income Generation
- Strategic Impact & Growth Trustee
We’re seeking a trustee who can help turn our strong foundation into greater visibility and long‑term growth. You’ll help us evidence our impact, communicate it confidently, and build partnerships and income that expand our reach. This role supports the Board to ensure our services remain high‑quality, sustainable and clearly understood by the public.
Committee: Income Generation.
We would particularly welcome applicants who bring lived experience of dementia care, as this perspective strengthens our understanding of the challenges carers face and helps shape meaningful, relevant strategy.
Time commitment:
Around 12 days per year, including:
• Quarterly Board meetings (hybrid)
• Committee meetings (online)
• Strategy day
• Occasional involvement in interviews, events or Task & Finish groups
Terms
This is an unremunerated voluntary role.
All reasonable travel and subsistence expenses will be reimbursed.
How to apply
DCC are working with their retained partner at TPP Recruitment on this appointment.
To express your interest, please apply with an updated CV and a member of TPP’s Leadership & Governance team will be in touch with further information.
Closing date: 5.00pm, 19th March 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About ReMind UK
ReMind UK is an independent charity and an internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer’s disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, paid for memory assessments, and allied activities also provide direct support to patients, families and carers. We are currently in an ambitious phase of development to increase significantly our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research institutions, both nationally and internationally, and with the Royal United Hospital.
Role Title
Trustee (Board Member), ReMind UK
Time Commitment
We hold four full Board meetings per year, and an annual away day.
We currently have one subcommittee which is the Finance, Risk and Audit Committee (FAC) that meets four times a year should be a part of it.
Board and Committee meetings are generally of 1-2 hours duration. Once a year there is a remuneration meeting, which is a short meeting held directly after the Board meeting.
We engage between meetings via email on issues of relevance to either individual Board members or collectively where appropriate
Trustees are volunteers and may claim eligible expenses.
Role Purpose
Trustees are responsible for providing strategic leadership, ensuring good governance, and overseeing the charity’s management and administration. The day-to-day running of the organisation is undertaken by the charity CEO and the senior leadership team.
Trustees must act in the charity’s best interests, ensure it is well‑run, and that resources are used effectively to achieve its charitable purposes.
Key Responsibilities
1. Strategic Leadership & Governance
· Ensure the charity has clear priorities, future, and strategic direction.
· Oversee delivery of the charity’s mission to improve diagnosis, care, and research into age‑related disorders.
· Make well‑informed decisions that align with ReMind UK’s charitable objects and the interests of beneficiaries.
· Maintain high standards of governance and accountability.
2. Legal & Regulatory Compliance
· To ensure that the charity complies with its governing document, charity law and any other relevant legislation or regulations.
· Act with reasonable care, skill, and diligence in all decision‑making and oversight.
· Manage and declare any conflicts of interest.
3. Financial Oversight
· Ensure the charity is financially sustainable, with adequate controls, appropriate budgeting, responsible use of funds and sound financial planning.
· Support and work with the Finance, Risk and Audit Committee where appropriate and engage in wider discussions around income and expenditure where necessary.
- Safeguard the charity’s assets and ensure funds are spent effectively.
4. Advocacy & Ambassadorship
· Act as an ambassador for ReMind UK’s work in dementia research, memory assessment, and post diagnosis support.
· Promote the importance of early assessment, treatment possibilities, and community‑based support.
· Support relationship‑building with stakeholders, partners, funders, and the wider community.
5. Organisational Support & Risk Management
· The Board have delegated the oversight of the Risk Register to the Finance, Risk and Audit Committee (FAC), however it is also the responsibility of all trustees to identify and manage organisational risks and hold the FAC to account.
· Ensure effective planning and promote resilience across the charity.
· Support and constructively challenge the CEO and senior leadership team.
Person Specification
Essential:
· Commitment to the vision, mission and values of ReMind UK.
· Understanding of or willingness to learn about trustee responsibilities and charity governance.
· Strategic thinking and strong communication skills.
· Integrity, sound judgement, and independence of thought.
Desirable:
· Experience in health, dementia research, social care, charity finance, legal compliance, fundraising, or lived carer experience.
· Previous charity governance or leadership experience.
Eligibility Requirements
Certain individuals are legally disqualified from becoming charity trustees. Applicants must be 18+.
As part of our safeguarding commitment, trustees will be asked to complete an appropriate level of DBS check (Basic or Enhanced, subject to eligibility). We will support you through this process.
How to Apply and closing date
Interested individuals should submit a CV and a short statement outlining their motivation and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Memory Lane is here for anyone living with dementia (whether they have a diagnosis, are an unpaid carer or friend or family member). Our social support cafes enable people to meet friends, get support, access information and simply have fun.
The impact of what we do can be best summed up by some quotes from our members:-
“has been of tremendous help to me personally with all the advice and encouragement they have given me”
“my husband comes alive at the cafe”
“improves the way I feel – my mental health”
We are now looking for an enthusiastic and committed volunteer to join our Trustee team as Treasurer to help us continue to grow and develop what we do. You'll need to attend meetings (quarterly plus other meetings from time to time) and also be able to work at home on managing the finances and providing reports etc to the Trustees.
This job is for you if you have:-
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good communication skills
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ability to use spreadsheets
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awareness of accounting practices
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willingness to learn - we'll provide training as necessary and there will be other opportunities for learning and personal development as part of our team.
Our accounts are currently well-managed by our present Treasurer who will be leaving us after completing the 25/26 financial year (31-3-26). She will be available to familiarise and induct the new Treasurer into the role for a seamless transfer.
We're here for anyone living with dementia, social isolation or loneliness - our dementia-friendly social support cafes are open to all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote or In-person (London-based preferred, flexible)
Hours: 20 hours per month (flexible)
Compensation: Revenue split per session – 60% to Counsellor / 40% to Guardian Light Enterprises LTD
Payment Schedule: Weekly or monthly, depending on preference (flexible to support cash flow)
About Guardian Light Enterprises LTD
Guardian Light Enterprises LTD is the revenue-generating arm of Guardian Light Foundation, a social enterprise dedicated to transforming the lives of children, teenagers, and single-parent families affected by homelessness, abuse, and hardship. Every service we provide contributes directly to creating safe spaces, housing, education, and empowerment programs for vulnerable communities.
As a freelance counsellor with us, you are not just offering sessions—you are helping people heal, build resilience, and find hope, while supporting a social mission that changes lives.
Role Overview
We are seeking a compassionate, skilled, and dedicated Freelance Counsellor to provide emotional support, guidance, and therapy sessions to our clients. This is a unique opportunity to work in a mission-driven social enterprise where your expertise directly fuels social impact.
As a counsellor, you will:
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Provide individual and group counselling sessions for children, teenagers, and single-parent families.
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Use your professional expertise to guide clients through challenges including trauma, grief, anxiety, and abuse recovery.
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Maintain strict confidentiality and safeguarding standards in line with UK regulations.
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Collaborate with Guardian Light Enterprises and the Foundation team to refer clients to additional support programs where appropriate.
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Participate in impact reporting to help shape future programs.
Key Responsibilities
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Conduct high-quality counselling sessions tailored to individual client needs.
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Document sessions and maintain records securely in compliance with safeguarding and GDPR policies.
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Promote emotional wellbeing, resilience, and empowerment for clients.
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Engage with Guardian Light Enterprises LTD in strategic discussions to improve program delivery.
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Attend occasional training and team meetings (via Microsoft Teams).
Ideal Candidate
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Accredited Counsellor, Psychotherapist, or Mental Health Professional with relevant UK registration.
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Experience working with children, teenagers, and vulnerable families.
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Strong empathy, emotional intelligence, and a trauma-informed approach.
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Excellent communication and documentation skills.
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Passionate about social impact and committed to transforming lives.
Hours & Compensation
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Recommended: 8–12 hours per month (approx. 2–3 clients per week, depending on session length).
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Compensation: Revenue split per session – 60% to you, 40% to Guardian Light Enterprises LTD.
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Payment Schedule: Flexible – weekly or monthly, depending on mutual preference and cash flow management.
Benefits
Even at this early stage, joining Guardian Light Enterprises LTD offers unique benefits:
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Impact-driven work: Every session contributes to funding programs that directly support children and single-parent families in crisis.
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Flexible schedule: Set your hours around your availability.
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Professional growth: Access to training and development opportunities.
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Career progression: Exceptional counsellors may be invited to join our Advisory Board or eventually become a Board Member, shaping the direction of Guardian Light Foundation.
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Recognition: A chance to build your personal and professional brand as part of a pioneering social enterprise.
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Supportive environment: Collaborate with a passionate, mission-driven team dedicated to real change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a befriending role to visit a 75-year-old die hard Watford FC fan in Borehamwood. He is looking for a man to join him at home for a cup of tea, to watch Final Score with him, and in time perhaps take him in his wheelchair to feed the ducks nearby or to Church on a Sunday.
His mobility and verbal communication are limited, so patience and a loud, clear voice are key. It may take some time to get to know one another, but soon enough you’ll find you can get an enthusiastic thumbs up for football talk and maybe even a cheeky grin if you make an impressive joke!
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This will start as a Stop and Stay visit role, meaning that the person you’ll be visiting might have some verbal communication skills or they use sounds and/or facial/body expressions to communicate with you. The person you visit might choose to take part in simple activities or watch you doing the activities. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tend to be around half an hour to an hour long.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- A craft activity at home
- Reading a book/magazine together
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee vacancies. Our trustees play a vital role in making sure that the charity achieves its core objects as set out in the governing documents. They oversee the overall management, finances and administration of Dove Cottage and ensure that the charity is successfully implementing a clear strategy in line with our vision. Trustees are also there to support and constructively challenge the senior staff team (the Dove Cottage Manager and Income Generation and Marketing Manager).
The trustees of Dove Cottage have a responsibility to:
· Support and provide advice on Dove Cottage’s purpose, vision, goals and activities.
· Approve operational strategies and policies, and monitor and evaluate their implementation.
· Oversee Dove Cottage’s financial plans and budgets and monitor and evaluate progress.
· Provide leadership to the board and to ensure that trustees fulfil their duties and responsibilities for the proper governance of the charity.
· Support and, where appropriate, provide constructive challenge to the executive manager.
· Ensure that the board as a whole works well and in partnership with key staff.
· Ensure the effective administration of the charity.
· Ensure that key risks are being identified, monitored and controlled.
· Review and approve Dove Cottage’s financial statements.
· Provide support and challenge to senior staff, specifically the Dove Cottage Manager and the Income Generation and Marketing Manager in the exercise of their delegated authority and responsibilities.
· Keep abreast of changes in Dove Cottage’s operating environment.
· Contribute to regular reviews of Dove Cottage’s governance arrangements.
· Attend board meetings, well prepared to contribute to discussions.
· Exercise independent judgement, acting legally and in good faith to protect Dove Cottage’s interest, to the exclusion of your own/third-party interests.
· Ensure appropriate accountability to LOROS as sole member.
· Contribute to the promotion of Dove Cottage’s objects, aims and reputation through the application of your skills, expertise, knowledge and contacts.
Working hours/commitment
All trustees are required to:
· Attend at least four board meetings each year, although trustees may together decide to change the frequency of meetings.
· Attend the charity’s Annual General Meeting and any extraordinary general meetings should these be required.
Meetings will usually be held in person at the hospice in Stathern. There will be times when trustees need to be actively involved beyond board meetings. This may involve visiting the hospice, tea room and shops, helping out at events, scrutinising papers, leading discussions, providing advice and guidance on new initiatives, responding to complaints and concerns, and getting involved in various matters about which they have a special expertise.
The client requests no contact from agencies or media sales.
Are you passionate about helping older people to live well in later life? Are you able to give your time, expertise and skills as a Trustee to support our charity in its hugely important mission?
This is a fantastic opportunity to join the board of an impactful and influential charity, supporting older residents in Sutton by providing valuable advice and support services regarding health, finances and wellbeing.
A trustee role can be hugely fulfilling, as well as helping you to develop and utilise strategic leadership skills, and work with a diverse and dynamic team.
We are looking for trustees who can bring their own unique experience and expertise to support the effective governance of our charity, in particular in areas such as data and digital, commercial experience, and knowledge of the health and care sector. An understanding of charity governance, fundraising or an accountancy qualification would be beneficial.
Who are Age UK Sutton?
Age UK Sutton is a small independent charity dedicated to helping older people in our community to live well in later life. We are a network partner of Age UK, the influential national charity, and benefit from membership of a network of similar independent charities across the UK. We deliver a mixture of social and community activities while influencing strategy in Sutton. We provide vital information, expert advice and practical support. Our work enables older people to make informed decisions on finances, health, care, and wellbeing, and enables greater social connection and independence.
Location: Sutton, South West London (and online meetings)
Time Commitment:
- Quarterly Board meetings, three-hour Board meetings held virtually on Teams (twice a year), and alternately face-to-face meetings
- Quarterly Committee meetings (2-3 hours): Fundraising and Enterprise and / or Quality and / or Finance, Risk and Audit (most trustees are expected to attend 2 of the 3 standing subcommittees)
- Trustees with the capacity to do so also have the opportunity to support occasional projects or short-term working groups, supporting the CEO and wider leadership team.
Duration: A 3-year term (may be extended for two further 3-year terms)
Final closing date: Tuesday 1 April
Please download the full information pack. The covering letter should set out the following (in no more than 2 pages):
Why are you interested in a trustee role at Age UK Sutton?
How you would contribute to Age UK Sutton as a trustee?
Please highlight all relevant experience, and demonstrate how your skills match the specific requirements of the role as set out in the Person Specification.
Please note that we will focus on your demonstrable experience and potential in the above areas and do not expect candidates to have experience in all responsibilities outlined in the Job Description.
A Sutton where every older person lives well, feeling connected and valued with the confidence and support they need to thrive.
The client requests no contact from agencies or media sales.
Do you want to help improve healthcare for older people?
The British Geriatrics Society is seeking to appoint a new lay Trustee
The British Geriatrics Society is the professional membership organisation for doctors, nurses and other healthcare specialists working to provide healthcare for older people across the UK. We have more than 5,600 multidisciplinary members working in acute, primary and community care, united by a mission to improve the healthcare of older people. We are a registered charity and limited company based in Farringdon in Central London, with members in Scotland, Wales, Northern Ireland and England.
The population is ageing. More people are living for longer, often with long-term conditions such as frailty or dementia. Older people are the population group who use the health service the most. Although there is a strong evidence base for what good care of older people should be, this is not being delivered everywhere, and too many older people find themselves at the mercy of a NHS system that does not work well for their needs. The BGS has a proud 80-year history of supporting the specialist workforce in older people’s healthcare. We are needed more than ever now, to ensure that services for older people across the UK are integrated, joined-up and effective. Why not see for yourself by joining our Board as a lay trustee? Help us to deliver our goal of improving the availability and quality of care for all older people across the UK.
The role
We are seeking to appoint a new lay trustee to succeed one of our two lay trustees who completes his term of office in July 2026. The BGS Trustee Board has twelve charity trustees, ten of whom are healthcare professionals, who lead different aspects of the BGS’s work. The Board is chaired by the BGS President, Professor Jugdeep Dhesi. In addition to the trustees, other senior officers, such as the Vice-Presidents, contribute to Board meetings. The BGS has a staff team of 16 who are paid, but all other roles are undertaken on a voluntary basis.
Trustees perform the following functions:
- Contributing to the strategic direction of the British Geriatrics Society (BGS), setting overall policy, defining goals, and setting targets and evaluating performance
- Providing governance to ensure compliance with charity law and good practice
- Scrutinising board papers, contributing to discussions, providing advice and guidance on new initiatives
- Supporting, constructively challenging, and motivating the Chief Executive and other senior staff
- Acting as a BGS ambassador, to promote the Society, the specialty and older people’s healthcare.
- Safeguarding the charity’s assets, including its financial sustainability
- Working in a collegiate way with fellow Board members to support the Chair and to provide timely, robust decision-making and leadership.
The person
The incoming lay trustee will:
- Be committed to the BGS mission of improving the healthcare of older people
- Have a good understanding of charities and charity governance, most likely through prior experience of being a trustee
- Have the ability to be strategic and collegiate
- Have some commercial experience to help the BGS in its goal of earning more income
- Have professional experience from one or more of the following areas: health or social care commissioning; charity senior management or trusteeship; policy influencing; digital strategy; business.
The BGS supports equality, diversity and inclusion. We value the independent perspective that lay trustees bring to this voluntary role.
The new lay member of the Trustee Board will join the BGS in time for the Board awayday in London on 30 July 2026. Their term of office will be two years, with the potential for a second term of two years.
Our trustees are unpaid, but we pay travel and other out of pocket expenses. We provide an induction to the BGS’s work. There are four Board meetings a year, with at least one held online. The in-person meeting in July includes a Board workshop.
Interviews for shortlisted candidates will be held online on 8/9 April
About The Creighton Centre
For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.
This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.
About the role
As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.
Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.
Who we’re looking for
We are seeking a Chair who brings strong interpersonal skills, good judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.
You will bring:
- Significant board experience and a strong understanding of governance
- The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
- A commitment to equity, diversity and inclusion
- An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises
Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.
What's in it for you?
- A chance to chair a respected charity with over a century of community impact
- An opportunity to help guide a significant period of strategic development and renewal
- The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
- A supportive, engaged Board and an experienced Chief Executive team
If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.
Please provide a CV and cover letter outlining your interest in the role and what skills and qualities you might bring. Please do refer to the attached Role Decsription for guidance on preparing your cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers. A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.
Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility! It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis. So, it's vital that we have the right people on hand and that's where you come in!
If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person. We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.
Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people!
Role overview:
As is typical of working with the community, no one day is the same. As such, the role may include, but is not limited to:
- Opening the site ready for business and helping to prepare the shop
- Closing the shop at the end of the day
- Greeting customers and acting as a friendly, supportive and welcoming face
- Supporting customers to work out what they need, and to hire the equipmen
- Keeping the site looking presentable and welcoming
- Handling cash and taking card payments
- Supporting people to sign up as Shopmobility members and to join Equal Lives as members
- Responding to queries on social media, email and telephone
- Taking future bookings for the equipment
- Cleaning and maintenance of vehicles when they’re returned
- Marketing and promoting the shop
- Some other occasional ad hoc tasks as required
We’ll give you:
- Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection
- The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
- An accessible city centre location
- A variety of activities to challenge you and develop your skills
- The opportunity to take on additional responsibilities as you gain experience
- Specific tasks focusing on the skills you want to gain
- A friendly and supportive team of staff and volunteers
- A mapped out plan of personal development to help you evidence your professional progression
You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills.
If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you.
Volunteering Arrangements
The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.
All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.
New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff
Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details.
Volunteers are required to adhere to the organisation’s policies and practice guidelines.
Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs.
Person specification
- Honesty
- An ability to be empathic, whilst maintaining professional boundaries
- Reliability, and only committing to a level of volunteering which is realistic
- Good interpersonal skills
- The ability to be non-judgemental
- Good verbal and written communication skills
- Excellent listening skills
- Commitment to attend training courses and team meetings
- Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
- Dedicated to the empowerment of Disabled people
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
The client requests no contact from agencies or media sales.
Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!
Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions.
We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in!
What You’ll Get Involved with:
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Support people to use adapted cycles during sessions
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Help with setting up and packing away equipment
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Provide a friendly, welcoming environment for participants and families
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Be part of a fun and supportive volunteer team
Volunteer Benefits
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Claim reasonable expenses in line with our Volunteer Expense Policy
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Receive a Wheels for All branded uniform
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Access volunteer training courses to support your development
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Be part of an inspiring, positive, and supportive charity culture
No experience? No problem!
We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers.
What are we looking for?
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An approachable and friendly nature
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Good interpersonal and communication skills
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Empathy and an understanding of individual needs
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Patience and an inclusive approach to engagement
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Adaptability and flexibility in changing situations
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A team-oriented attitude
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Positivity, honesty, and integrity
-
Strong organisational skills and the ability to take initiative
-
Some cycling experience is helpful but not essential
Why volunteer with us?
“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer
“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer
You’ll Gain:
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Confidence and new skills
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Connections and friendships
-
Improved mental wellbeing
-
A chance to be part of a national movement for inclusive cycling
-
Recognition through social events, newsletters, and volunteer awards
Join us—and help make cycling accessible for all!
Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!
Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions.
We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in!
What You’ll Get Involved with:
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Support people to use adapted cycles during sessions
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Help with setting up and packing away equipment
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Provide a friendly, welcoming environment for participants and families
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Be part of a fun and supportive volunteer team
Volunteer Benefits
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Claim reasonable expenses in line with our Volunteer Expense Policy
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Receive a Wheels for All branded uniform
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Access volunteer training courses to support your development
-
Be part of an inspiring, positive, and supportive charity culture
No experience? No problem!
We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers.
What are we looking for?
-
An approachable and friendly nature
-
Good interpersonal and communication skills
-
Empathy and an understanding of individual needs
-
Patience and an inclusive approach to engagement
-
Adaptability and flexibility in changing situations
-
A team-oriented attitude
-
Positivity, honesty, and integrity
-
Strong organisational skills and the ability to take initiative
-
Some cycling experience is helpful but not essential
Why volunteer with us?
“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer
“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer
You’ll Gain:
-
Confidence and new skills
-
Connections and friendships
-
Improved mental wellbeing
-
A chance to be part of a national movement for inclusive cycling
-
Recognition through social events, newsletters, and volunteer awards
The client requests no contact from agencies or media sales.



