Digital content officer volunteer roles in Birmingham, west midlands
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Play2Give is seeking a creative and organised Marketing and Communications Officer to lead the delivery of engaging digital content across its platforms as well as written press support including press releases and press engagement. This role is responsible for bringing the charity’s communications strategy to life through consistent, high-quality content that reflects its voice, values, and community impact.
You will support both the Marketing and Communications Lead, and the charity’s Director & Chair, in helping to grow audience engagement, increase visibility, and support campaigns - for example, our annual Christmas Sleigh2Give and Easter egg appeals.
What you will do
· Plan and deliver content across Play2Give’s social media platforms, ensuring consistency in tone,
· messaging, and visual identity.
· Create and publish engaging written and visual content that promotes events, campaigns, and
· community impact - including written press releases and articles for the charity website
· Under the guidance of the Marketing and Communications Lead, manage day-to-day activity across platforms, including drafting and scheduling posts, responding to comments and messages, and maintaining an active presence.
· Liaise with the charity’s Chair & Director, who also plays an active role in communications activities, and undertake tasks as required.
· Monitor performance and engagement metrics, using insights to improve content and reach.
· Work closely with the Marketing and Communications Lead to align content with wider strategy
· and campaign goals.
· Collaborate with the Impact Communications Coordinator to capture real stories, photos, and updates from
· events and activities.
· Contribute ideas to improve digital engagement, audience growth, and storytelling.
· Ensure all content reflects Play2Give’s values and brand guidelines.
What you will bring
· Experience or strong interest in social media marketing, content creation, or digital communications.
· Strong written communication skills and attention to detail.
· Creative thinking with the ability to produce engaging content.
· Confidence using social media platforms and design tools such as Canva.
· Ability to work independently while contributing to a wider team.
· Interest in charity work and community impact.
· Comfort working in a remote, volunteer‑led environment
About the Trustee role
We have a detailed role description and person specification over the next few pages to
help you understand the requirements of the role.
The main purpose of our role:
As trustees at Back Up, we are volunteers with a specific legal responsibility to:
· Ensure our aims and objectives are being met
· Act in the best interest of the charity
· Manage responsibility for what we have (our people, our money etc)
· Act with reasonable care and skill
You can find more information from the charity commission.
What you will gain:
· An insight into how a charity runs, particularly how a charity board runs
· A new group of friends and colleagues
· A sense of pride when hearing about the difference our services make and that you
· A role in transforming lives affected by spinal cord injury.
· Confidence in building relationships with a wide range of people and speaking up at meetings
· An opportunity to develop your skills and experiences
· An opportunity to use your skills and experience to the benefit of the charity
Being a trustee is a voluntary role, therefore unpaid, but expenses including for travel are reimbursed.
You will receive a full induction to help you in the role at Back Up. In addition, where there is a training need, a range of training courses are on offer. You’ll need to commit time and energy to attend these, building up your knowledge so that you feel confident in the role. This often takes longer than you think, but we understand that – we were all new trustees once too.
Trustee Person Specification
Key Skills:
· Ability to support, motivate and inspire people to get involved
· Excellent communication skills in person, in writing and on the telephone
· Respect for others, for confidentiality and able to treat people equally
· Highly organised: able to manage multiple tasks, conflicting priorities, and responsive to deadlines
Qualifications and Experience:
Specific experience that would be useful to Back Up. You may have one or more of these:
· Accountancy
· Third Sector Knowledge
· Fundraising knowledge
· Personal experience of spinal cord injury
Personal Attributes:
· Integrity and honesty
· Proactive – seek out answers to your questions without a prompt
· A demonstrable commitment to Back Up's aims and values
· Honest, reliable, enthusiastic and conscientious
· Team player, flexible and adaptable
· Willingness to understand and hear about issues relating to spinal cord injury
Time Commitment:
· Currently, three and a half hourly board meetings four times a year, evenings in SW London
· One to two away-days per year
· Two-hour committee meetings (four times per year)
· Spending two to three hours prior to meetings, reading and absorbing information
· Reflecting and discussing by telephone
· Follow up to meetings – reading and commenting on minutes, carrying out any
· agreed actions
Requirements:
You must be…
· Over 18
· Not bankrupt
· Subject to satisfactory DBS check and references
· Not excluded by Companies House or Charity Commission
· Not bound by conflicts of interest that would be so significant as to undermine the role in general e.g. a member of a group that discriminates against people based on gender or ethnicity
Specific responsibilities
Role Description: Trustee
Reports to: Chair of Trustees
Accountable to: People affected by spinal cord injury, Charities Commission and Companies House
Summary:
The Board supports the vision and mission of the organisation. We ensure the delivery of the strategy, so that people affected by spinal cord injury can realise their full potential.
Vision and Mission
· To uphold the values of the charity, undertaking the duties of trusteeship in a way that adds to public confidence and trust in the charity
· Promoting and developing the charity in order for it to grow and maintain its relevance to society
· To support decisions that are in the best interest of service users, donors, volunteers and stakeholders at all times
· To take big decisions about the future
Compliance, quality and effectiveness
· Support development of policies that further the aims and objectives of Back Up and to monitor their success
· Ensure compliance with our memorandum and articles
· Ensure Back Up’s accountability and legal obligations
· Maintain sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objects and investment activities meet accepted standards and policies
· Ensuring resources are used in an efficient and cost-effective manner
· Maintain effective board performance
· Remain aware of the legal responsibilities and liabilities of trusteeship and act in accordance with liabilities
· Manage/declare any personal conflicts of interest.
· Strive for best practice in governance, through proactive learning and Development
Next steps
You’ve read the pack, and you:
1. Feel inspired by the work of Back Up
2. Have read the role description and person specification and feel you could make a good trustee
So, it’s time to apply.
Please send your CV along with an accompanying letter of no more than two pages explaining your reasons for applying and how you meet the person specification to recruitment team email. Please use the subject line Back Up Trustee
The deadline for completing the application is midnight on Sunday 19th July 2026.
• All applications will be reviewed against the role description and person specification by a small team of trustees and the CEO by 21st July 2026.
• Everyone will be contacted by email or phone with regards to the success
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.