Digital marketing communications officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:
- Human, not automated
- Trauma-aware, not reactive
- Boundaried, not extractive
- Purpose-led, not performative
You are the bridge between content and community — between attention and action.
Experience Qualification and Requirements
Essential experience
- Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
- Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
- Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.
Essential skills & qualities
- Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
- Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
- Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
- Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
- Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
- Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.
Desirable
- Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
- Familiarity with safeguarding principles, escalation workflows, and online safety practices.
Training & support provided
- Safeguarding protocols and escalation pathways.
- Platform-specific engagement standards and tone-of-voice guidance.
- Escalation and reporting systems, including how to log risks and recurring themes.
Main Responsibilities/ Key Duties
- Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
- Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
- Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
- Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
- Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
- Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
- Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
- Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
- Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
- Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.
This role is not suitable if you:
- Want to debate or argue online
- Struggle with emotional boundaries
- Seek influencer-style engagement
- Want creative control over content
- Are unable to follow safeguarding procedures strictly
This is not about visibility — it is about responsibility.
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and trust
- Emotional maturity is essential
- Paid roles will emerge as the organisation becomes financially sustainable
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A short scenario-based engagement discussion
If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.
A Final Word
Social media is about people, not platforms.
If you know that:
- Trust is built through presence, care, and consistency
- Boundaries are a form of protection, not distance
- Privacy and consent are safeguarding responsibilities
- How we respond matters as much as what we post
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Many older people in our communities face significant challenges - from loneliness, isolation, and frailty to financial hardship and managing lifechanging conditions like Dementia. The work we do is vital in ensuring they have access to the support and care they deserve.
Our team is deeply passionate about this mission. Many of us have personal experience supporting older relatives through similar challenges, and these lived experiences fuel our commitment to delivering high-quality, compassionate services.
Following our successful merger in August 2023, our organisation is now moving forward with greater ambition and a renewed focus on expanding our reach. As a Trustee, you will play a crucial role in shaping that future - helping us to serve more people, strengthen our services, and advocate for the needs of older people across Maidstone, Sevenoaks, and Tonbridge.
We are looking for people from a financial background to help with oversight of our budgeting, planning, forecasting, investments, governance, reporting and financial decision-making. This is a great opportunity to work closely with organisational leaders to ensure every penny makes a difference.
The client requests no contact from agencies or media sales.
Trees for Cities
Salary: Voluntary role, reasonable expenses reimbursed
Location: London with flexibility
Closing Date: 11 March 2026
Trees for Cities is an independent national charity that empowers people to plant and care for trees in towns and cities, targeting places where they have the greatest impact for people and nature. Through trees, we connect people to nature, enrich lives and create leafy, liveable places for today and future generations. In a world facing unprecedented threats from climate change, biodiversity loss and disconnection from nature, our work has never been more urgent.
Since 1993, Trees for Cities has engaged 260,000 people to plant and care for almost 2 million trees across 100 urban areas in the UK and overseas. We are proud to operate at the intersection of social and environmental justice, focusing on communities with the least access to green space and the benefits it brings. To deepen this work, we have developed a new five-year strategy (2025–2030) with the goal of creating a Movement for Urban Trees and Tree Equity. As we enter this ambitious new strategic phase, the new Chair will play a leading role in overseeing its successful embedding and impact.
This is a rare opportunity to lead the Board of a dynamic, growing charity at a pivotal moment. Our Trustees are recruited for their diverse skills and perspectives, and we are proud of our strong governance practices and healthy Board culture. Together, we provide constructive challenge and meaningful support to the executive team, guided by the organisational values that sit at the heart of how we work. We are seeking an exceptional individual to become our next Chair, continuing this work, offering strategic leadership and robust governance to ensure Trees for Cities continues to thrive and grow in impact.
You will bring Board-level experience, including as a Chair, Vice Chair and/or Trustee/Non-Executive Director, and a proven ability to chair Board or committee meetings effectively. With strategic vision and the confidence to navigate complexity, you will demonstrate excellent communication and interpersonal skills, build consensus and manage diverse perspectives. You will bring a supportive and empowering approach, with a coaching style of leadership that empowers and enables others to thrive. Experience in the environmental, sustainability or urban greening sectors is desirable but not essential; what matters most is your ability to lead with integrity, inspire others and drive impact.
We want our Board to reflect the diversity of the communities we serve and particularly welcome applications from individuals from Black, Asian or other minority ethnic backgrounds, disabled people, and those with lived experience of environmental or social injustice. If you are motivated to help shape our next chapter and bring the leadership and experience to guide our ambition, we encourage you to apply.
To read more about our work, the role and how to apply, please download the full appointment brief below.
People Beyond Profit on-line conversations: 17 March - 15 April 2026
CEO online ‘fireside’ conversations: 17 – 24 March 2026
Trees for Cities Interview Dates:
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First stage in-person trustee panel: 27 April 2026
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Final stage coffee with CEO and current Chair on one of the following: 28, 29 April, 5, 6 May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mavar is currently seeking a seasoned networker to join the Mavar Trustee Board as a Trustee with special responsibilities for strengthening our fundraising practice and broadening the charity’s donor base. Working with our Board and CEO, you’ll bring experience, insight and strategic guidance to help develop our fundraising capacity in support of the strategic development of the charity.
Mavar’s Mission
Founded on the belief that everyone has the right to choose their own path in life, Mavar’s central mission is to empower individuals who choose to explore opportunities beyond the strictly orthodox community to fulfil personal goals. Mavar supports our members’ efforts to achieve independence, live authentically and cope with the obstacles they may encounter as they explore options to live, work or study in the secular world – whether or not they choose to leave the Charedi community.
Trustee Role Details
The day-to-day operations of Mavar are conducted by staff and volunteers under the leadership of our CEO and with the overall oversight of the Trustee Board.
Main Duties of the Fundraising Trustee:
- Contribute to the overall governance of the charity as a member of the Board of Trustees.
- Provide advice and support on fundraising strategy, ensuring income generation is planned and executed in alignment with Mavar’s budget framework and objectives.
- Act as a fundraising champion on Mavar’s board, working with the CEO and supporting other trustees to explore fundraising possibilities.
- If you have personal networks with fundraising potential, utilise them to support the work of the charity.
- Support the development of diverse fundraising streams (e.g. individual giving, trusts and foundations, community fundraising, corporate support) and advise and support with appeals and major fundraising events/campaigns.
- Act as an ambassador for the charity, promoting its work and helping to raise its profile.
- Ensure compliance with fundraising regulation and best practice, as well as Mavar’s policies and procedures. You are expected to give at least one day per month to your role. Board meetings take place four times a year in London, with a mixture of online and in-person meetings and are complemented by occasional online or in-person feedback meetings with the CEO and the Treasurer.
Person Specification
Essential
- Commitment to the charity’s mission and values
- Understanding of the legal duties and responsibilities of charity trusteeship
- Knowledge and experience of fundraising (e.g. trusts, corporates, major donors, community fundraising, or digital campaigns)
- Strategic thinker, able to balance long-term planning with practical advice
- Strong communication and networking skills
Desirable
- Experience of charity fundraising
- Existing networks that could support the charity’s fundraising efforts
- Understanding of charity finance and/or marketing
- Familiarity with Jewish cultural context
Next Steps and Timeline
If you are interested in this role, please contact the Chair of the Trustee Board to arrange an informal chat.
If you would like to make a formal application, please send a CV and cover letter outlining your qualifications, relevant expertise and interest in Mavar’s mission to the above. Please put your name and the role you are applying for in the subject line.
Context: Mavar’s Service Users
Some men and women who have grown up in the closed world of the Charedi community hold personal and religious values that are not in line with the rest of the community. Attempts to follow their own path often bring them into direct confrontation with family, friends and neighbours who regard expressions of individualism or self-determination as heresy. These individuals fear that the community will ostracise them, leaving them feeling trapped, isolated and helpless.
Some may simply wish to explore options for obtaining a general education or improving their access to employment opportunities whilst wishing to remain within the ultra-orthodox community; others may look to divest themselves of the strictures of ultra-orthodoxy and to lead a more mainstream lifestyle. They all typically lack the everyday life skills to cope with the challenges of the secular world, which appears to them as a confusing, frightening and alien planet. Any effort to integrate with the outside, secular world is hampered by limited English language skills, cultural disorientation, lack of basic education or qualifications and negligible skills for employment.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
We are seeking new trustees to strengthen our Board and help shape the future of our work. We are also seeking a new Chair of the Board of Trustees.
We are looking for dedicated, creative people, of all ages, with a range of professional and life experience to join the Age UK Stockport Board of Trustees.
Being a trustee or Chair of any charity, including ours, is to be an active volunteer in your community. Like any volunteer involved in our work, our aim is for you to enjoy what you do with us, know how you contribute towards our work and see the positive impact that you have on people’s lives.
But it’s not the easiest volunteering role! It can be challenging, but rewarding, and a big responsibility. Trustees have collective legal responsibilities – you work together for the best interests of Age UK Stockport and for the people in later life we work with across the borough. We will tell you more about these responsibilities elsewhere in the pack.
If you’re passionate about supporting everyone to make the most of their later life, and you have the skills and experience to help shape and guide our organisation to achieve our vision, we’d like to hear from you.
The client requests no contact from agencies or media sales.
