Digital outreach worker volunteer roles

Charity Outreach Worker (Volunteer)

Warm Hearts Community Support

Stoke-on-Trent, Stoke-on-Trent (Hybrid)

Unpaid role, expenses paid

Voluntary

Charity Support

Actively Interviewing

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Job description

Warm Hearts 2026 Community Impact Programme (Volunteer Cohort)

Warm Hearts Community Support is seeking passionate and committed volunteers to support our 2026 community programmes focused on food outreach, mental wellbeing, and digital upskilling.

This is an opportunity to be part of a purpose-driven organisation supporting individuals and families experiencing financial hardship, emotional challenges, and barriers to employment.

About The Role

As a volunteer, you will contribute directly to delivering structured community support initiatives designed to restore dignity, build confidence, and create pathways toward independence.

You will work alongside a dedicated team to support individuals at different stages of their journey — from immediate support to long-term empowerment.

Key Programme Areas You Will Support
1. Community Food Support & Outreach

Supporting food distribution events
Engaging with community members in a respectful and supportive manner
Assisting with logistics, coordination, and setup of outreach activities

2. Mental Wellbeing & Community Support Sessions

Supporting safe and welcoming environments for wellbeing sessions
Assisting with coordination of group discussions and activities
Signposting individuals to relevant support services where needed

3. IT Upskilling & Back-to-Work Support

Assisting participants with basic digital skills (email, job applications, CVs)
Supporting training sessions and one-to-one guidance
Encouraging confidence and engagement during learning sessions

What We Are Looking For

We welcome individuals who are:

Compassionate and community-driven
Reliable and committed
Good communicators with a respectful approach
Willing to support individuals from diverse backgrounds
Interested in community development, wellbeing, or employability support
Experience is helpful but not essential.

What You Will Gain

By volunteering with Warm Hearts, you will gain:

Practical experience in community outreach and support services
Exposure to structured charity programme delivery
Opportunities to develop communication, facilitation, and leadership skills
Experience supporting vulnerable individuals in real-world settings
A chance to contribute to meaningful, measurable community impact

Note

Warm Hearts Community Support is a registered organisation that may, where appropriate and subject to eligibility and organisational requirements, support applications under the UK Charity Worker visa route.

Please note that visa sponsorship is not guaranteed and is dependent on role requirements, compliance criteria, and availability of Certificates of Sponsorship.

Commitment

Flexible volunteering opportunities are available, including weekday and community event-based sessions.
Volunteers are expected to demonstrate consistency, professionalism, and a genuine commitment to supporting others.

Call to Action

If you are passionate about making a real difference and want to be part of a growing community-focused organisation, we would love to hear from you.

Apply now to join Warm Hearts Community Support and help us create lasting impact in our communities.

Organisation

Warm Hearts Community Support View profile

Registered Charity

1 - 5

Committed to uplifting the lives of individuals and families in need. We focus on mental wellbeing support, poverty relief, and fostering inclusion.

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Posted on: 23 March 2026

Closing date: 21 June 2026 at 23:59

Tags: Digital, Engagement / Outreach, Mental Health, Community Fundraising

The client requests no contact from agencies or media sales.

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VOLUNTEER OUTREACH WORKER

The Women & Families Resource Centre

Wolverhampton, West Midlands (On-site)

Unpaid role, expenses not paid

Voluntary

Charity Support ∙ Diversity and Inclusion ∙ Mental Health ∙ Social Welfare ∙ Youth and Children

Actively Interviewing

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Job description

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose of the volunteer role:

Overall responsibility involves developing links within the community, especially with socially isolated or disadvantaged women & families & other stakeholders. Attending community events and activities, engaging with and enabling women to access activities at the centre, developing links within the communities, co-ordinating the service delivery and measuring impact of WFRC activities to maximize community impact.

This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project.

With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will help to develop and implement strategies for engaging the local community and promoting the organization's programs and services.

Task Description

Develop, coordinate, and support the implementation and delivery of WFRC community projects and initiatives.

→ Plan, organise, and coordinate targeted activities and programmes to meet identified community needs and project objectives.

→ Build and develop a range of community referral pathways to strengthen access to services and support for women and families.

→ Support the development of projects and activities informed by the experiences, needs, and feedback of service users.

→ Coordinate the recruitment, induction, and training of volunteers to ensure effective project delivery.

→ Identify, build, and maintain positive relationships with current and potential stakeholders, partners, and agencies to encourage collaborative working and a multi-agency approach.

→ Assist with project budget planning and support the effective monitoring and management of allocated resources.

→ Prepare and maintain accurate project records and contribute to regular project, monitoring, and financial reports as required.

Organisation