Director of development volunteer roles

Location: Eastbourne, Lewes, Hastings & Newhaven

East Sussex College Group (ESCG) is seeking an inspiring and principled Chair to lead the College Board with integrity, purpose and impact. This is a pivotal role, providing strategic leadership and ensuring strong governance, financial sustainability and high-quality educational outcomes for learners and communities.

Who we are

East Sussex College Group is one of the leading further education providers in the South East, with campuses in Lewes, Eastbourne, Hastings and Newhaven, as well as specialist facilities such as marine workshops. It offers a wide range of pathways, including A-Levels, T-Levels, technical and vocational qualifications, apprenticeships, higher education and professional training for adults. The group’s mission is to empower individuals and communities through exceptional education and skills development, while its vision is to be the first choice for learners and employers by delivering inspirational teaching, state-of-the-art facilities and impactful partnerships.

About the role

As the Board’s lead, the Chair ensures meetings are purposeful, inclusive and focused on the priorities that matter: strategic vision, financial sustainability, high-quality provision and the effective stewardship of public funds.

The Chair sets the tone for constructive challenge, collaborative decision-making and exemplary governance culture. You will guide the Board in shaping the College’s long-term direction, scrutinising performance and driving continuous improvement, with a relentless focus on raising standards and safeguarding assets.

Working closely with the CEO & Principal, Rebecca Conroy and the Director of Governance, Belle Howard, the Chair provides both support and rigour, holding senior leaders to account, leading their appraisals and ensuring robust processes for the management of senior post holders. Between meetings, you will act on delegated authority, lead strategic planning activity and maintain proactive communication across the governance structure.

Who we are looking for

We are seeking an inspiring and principled leader – someone with a genuine passion and enthusiasm for education, community impact and lifelong learning.

You will bring sharp strategic insight, strong financial acumen and the confidence to make sound decisions in complex environments. You will be a creative thinker, act with integrity and demonstrate the highest standards of honesty, diligence and good judgment.

The ideal candidate will be an exceptional communicator who builds positive, productive relationships and knows how to balance support with constructive challenge. You will naturally listen critically, ask the questions that matter and bring a thoughtful, analytical approach to problem-solving. Your leadership style will promote equity, diversity and inclusion, and you will be committed to fostering a culture of continuous improvement and shared best practice.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 23rd February

Community engagement charity Sobus is looking for talented, passionate individuals to join our Board of Trustees.  We are looking for a new Trustee Treasurer to help guide the charity through a time of exciting opportunity and development.

It's an exciting time for Sobus, as we look to refresh our service offer, and maximise the investment opportunity following the disposal of a property in 2024.

Our overarching aim is to “strengthen local communities”, through the provision of infrastructure support to the local voluntary sector in the borough of Hammersmith & Fulham and supporting business communities around our North Kensington hub. 

Our work is focussed on five main areas:

• Voice & Representation
• Information & Intelligence
• Brokerage & Partnerships
• Capacity Building & Business Support
• Affordable Premises (through the provision of our business hubs in Fulham and North Kensington)

Trustee Treasurer: We are seeking a committed individual with a proven, professional track record of financial management and leadership at the highest level, and a sound understanding and experience of the voluntary sector.  We need someone with significant experience of leading long-term strategic development and driving financial sustainability.

You will share our vision and want to take a leading role in our journey to be recognised as an outstanding organisation. It would be a significant advantage if you have an understanding or experience of working in the voluntary and community sector, and even more so if you are a current or former resident of Hammersmith & Fulham or have a tangible, established and current connection with the area.

Sobus was formed in 2014 following a merger between the Community & Voluntary Sector Association and Fulham Community Partnership Trust. However, we were first established as the local CVS in Hammersmith & Fulham in 1998. 

Sobus is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people that we support. We therefore warmly welcome applications from all suitably qualified candidates.

Selection process:

Candidates are requested to complete an application and a equalities monitoring form., and if shortlisted, an interview with our outgoing Treasurer, Chair of the Board of Trustees and the CEO.  t

For an informal discussion about the position, of for the Job Description and application form, contact the Sobus CEO, Sue Spiller

We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.

Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.

Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.

The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.

This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.

The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.

Volunteer Researcher – Yellow Wood Project

Location: Remote (UK-based preferred)

Type: Volunteer (Flexible, ~10-20 hours/month)

Reporting to: Director/Founder

Organisation Type: Community Interest Company (CIC)

About Us

We are a mission-driven Community Interest Company dedicated to early intervention against online harms and the prevention of child sexual abuse and exploitation (CSEA) and violence against women and girls (VAWG). Rooted in a behavioural science approach combined with systems thinking, we work to understand the contemporary online context for children and young people and pathways to engaging with harmful content, develop evidence-based interventions which support healthier sexual and social development, and create safer communities through primary and secondary prevention.

Role Overview

We are seeking a passionate and proactive Volunteer Researcher to help us on our Insight and Understanding workstream; conducting primary and secondary research as well as providing guidance on commissioned research. This is a key voluntary role for someone with a background in social research who wants to use their skills to make a measurable difference in a sensitive but vital area of public benefit, increasingly recognised as an urgent issue and one in receipt of growing governmental attention.

Key Responsibilities

Depending on experience and availability, responsibilities may include:

• Conducting desk-based research and literature reviews (academic, policy, and grey literature)
• Contributing to the establishment of the organisation’s Research Ethics Policy
• Supporting the design of research projects, including research questions, methods, and tools
• Assisting with data collection (e.g. surveys, interviews, focus groups), where appropriate
• Supporting data analysis (qualitative and/or quantitative)
• Summarising findings into clear written outputs (briefings, reports, blogs, or presentations)
• Supporting evidence gathering for funding applications, policy submissions, or advocacy work
• Contributing to the maintenance of research logs, references, and documentation
• Adhering to the organisation’s research ethics and data protection policies at all times

What We’re Looking For

Essential

• Experience in social research, public policy, or social impact
• Strong written communication skills and attention to detail Ability to work independently and manage time effectively
• Willingness to follow ethical research standards
• Alignment with the organisation’s mission and values
• Ability to work on highly sensitive topics related to issues including: pornography, violence, sexual offending, and misogyny.

Desirable

• Undergraduate or postgraduate study (completed or ongoing) in a relevant field (e.g. social sciences, psychology, criminology, education, public health, data science)
• Familiarity with research methods such as surveys, interviews, and digital ethnography
• Experience conducting literature reviews or academic research
• Thematic data analysis skills
• Understanding of issues relating to online harms, child safety, or digital wellbeing and familiarity with safeguarding  
• Familiarity with behaviour change frameworks (e.g. COM-B, Behaviour Change Wheel)

Time Commitment

• Approximately 10-20 hours per month
• Flexible schedule, with occasional online meetings
• Project-based with ability to work on discrete project or ongoing basis, as preferred

What We Offer

• A meaningful opportunity to contribute to the protection of children from online harms, as well as a CSEA and VAWG prevention mission
• Flexible, remote working with supportive leadership
• Recognition in reports and communications
• A reference or endorsement after three months of active volunteering
• The chance to shape organisation direction at an early and impactful stage of growth

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Mountview is one of the UK’s leading drama schools, and we are passionate about developing the next generation of creative talent. In our 80th birthday year, we are excited to invite applications for new trustees to join our Board and help provide strategic direction to the charity.

We are committed to maintaining and strengthening the diversity of our Board and particularly encourage applications from individuals from traditionally under-represented backgrounds, as well as those who live or work locally to our home building in Peckham, South East London. Applicants should have knowledge of, or a strong interest in, the performing arts and education.

Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge? Tell My Truth and Shame the Devil C.I.C. is seeking a dynamic Book Club Coordinator (African & Diaspora History Lead) to join our founding volunteer team. This role is central to curating, facilitating, and promoting a transformative learning space that nurtures understanding, critical thinking, and cultural pride for survivors, young people, and community members.

As Book Club Coordinator, you will design, manage, and facilitate a structured book club programme focused on African and Diaspora history, literature, and thought leadership. You will work closely with the Membership Director and Community Engagement Manager to ensure the club fosters critical reflection, inclusive discussion, and actionable learning. This role combines operational coordination, educational facilitation, and community engagement, offering a unique opportunity to impact knowledge sharing and collective empowerment.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong knowledge of African and Diaspora history, literature, political thought, and cultural movements
• Experience in facilitation, teaching, programme coordination, or group learning environments
• Excellent communication, storytelling, and group leadership skills
• Ability to engage diverse participants in respectful, inclusive, and meaningful dialogue
• Confidence holding complex conversations around history, power, identity, and resistance
• Ability to motivate participation and sustain group energy over time
• Strong organisational skills, including session planning and follow-up
• Ability to document discussions and translate insights into learning outcomes
• Experience working in community, grassroots, or culturally rooted spaces
• Commitment to collective learning, cultural integrity, and community-centred education
• Reliability, consistency, and a collaborative approach to programme delivery

Desirable / Can Be Developed

• Competence with digital tools for scheduling, virtual engagement, and content sharing (e.g. video platforms, shared documents, community spaces)

Qualifications

• Formal qualifications in history, education, cultural studies, or related fields are welcome but not required; equivalent professional or lived experience is equally valued

Main Responsibilities/ Key Duties

• Curate reading lists and learning materials: Develop thoughtful, accessible reading lists focused on African and Diaspora history, literature, political thought, and cultural movements. Select texts that reflect diverse geographies, time periods, and perspectives, balancing academic depth with community accessibility.
• Plan and facilitate book club sessions: Organise, schedule, and lead regular book club sessions in both online and in-person formats. Design session structures that support preparation, discussion flow, and inclusive participation. Create a welcoming environment that encourages shared learning rather than hierarchical instruction.
• Lead critical discussion and reflection: Facilitate informed, respectful, and challenging conversations that encourage participants to analyse texts critically, reflect on historical and contemporary relevance, and apply learning to personal, collective, or organisational contexts.
• Participant engagement and learning tracking: Monitor attendance, participation levels, and learning outcomes to assess engagement and identify opportunities for improvement. Adapt facilitation approaches based on participant feedback and group dynamics.
• Coordinate guest contributors: Identify, invite, and coordinate guest speakers, authors, historians, or subject matter experts whose lived experience or expertise enhances discussion and deepens understanding of selected themes.
• Digital collaboration and engagement: Work with digital teams to support virtual sessions, share reading materials, discussion prompts, and supplementary content. Encourage ongoing dialogue through online platforms between sessions.
• Documentation and programme development: Capture key discussion points, insights, and participant feedback. Contribute to reflective summaries and recommendations that inform future reading selections and programme development.
• Link to wider CIC initiatives: Align book club themes with broader CIC educational goals, membership programming, and community initiatives. Support the integration of learning into collective practice, leadership development, and cultural programming.

What This Role Offers You:

• Leadership experience in designing and facilitating an educational programme with social impact.
• Personal growth through engagement with communities, critical reflection, and cultural education.
• Opportunity to shape a flagship learning initiative within a pioneering, values-led CIC.
• The satisfaction of empowering participants to connect with their history, identity, and collective culture.

What This Role Is Not For:

• Individuals seeking purely administrative tasks or content curation without engagement.
• Those unwilling to guide discussions that challenge assumptions and promote accountability.
• People expecting rigid, pre-defined responsibilities—this role requires creativity, facilitation skills, and adaptive problem-solving.

If you are ready to lead learning, inspire critical engagement, and strengthen community knowledge of African and Diaspora history, we want to hear from you. Apply now and become a key driver of transformative cultural education.

A Final Word

Learning is about people, not just books.

If you know that:

• Trust is built through thoughtful facilitation, care, and intellectual honesty
• Respectful handling of stories, histories, and lived experiences is a safeguarding responsibility
• Listening deeply and honouring diverse voices keeps learning communities strong

 …then you understand the heart of leading a book club rooted in African and Diaspora history.

Are you an experienced leader with a finance background and the passion for making a difference?

Rennie Grove Peace Hospice Care is seeking a Trustee and Honorary Treasurer to help guide the charity’s strategy including a focus on financial responsibilities. This voluntary role is ideal for someone with strong knowledge of accounting, audit and risk management who can balance strategic thinking with attention to detail. If you are a confident communicator with extensive financial experience and a desire to use those skills to support a local charity, we’d love to hear from you.

Your expertise, insight and judgment could make a real difference to the lives of the local people we support.

Role requirements:

• Extensive senior financial leadership experience
• Strong knowledge of accounting standards, audit and risk management
• Understanding of best practice in governance
• Exceptional communication, influencing and stakeholder management skills
• Strategic thinker with sound independent judgement 
• Commitment to the mission, vision and values of Rennie Grove Peace Hospice Care

The benefits of joining our Board of Trustees include:
• Professional recognition.
• Networking opportunities with fellow trustees as well as access to forums and communities of likeminded trustees at other organisations.
• Training and support to get the best out of the role.
• Career development: Diversify your experience and demonstrate leadership, governance expertise and commitment to public service.

Finance Lay Trustee

The Finance Lay Trustee will provide strategic financial and commercial leadership to RCOT, ensuring robust governance, financial sustainability and effective oversight of commercial initiatives. As the lead trustee on financial matters, you’ll guide the Board’s understanding of financial strategy, risk and performance, and act as a key link between the Board and the Audit, Investment and Risk Committee (by sitting as a member and/or Chair of the Committee). Your insight will help shape RCOT’s long-term financial health and its ability to deliver on its mission.

We’re seeking a senior finance professional with board-level experience or significant experience reporting to boards. You will bring deep expertise in financial strategy, as well as experience in one or more of: commercial
operations; regulatory compliance; or not-forprofit organisations. You will be confident in interpreting complex financial information and communicating it clearly to non-finance colleagues, and you will take a collaborative,
values-led approach to inclusive and purpose-led leadership.

To view the role profile please click on this Finance Lay Trustee | RCOT 

To apply, please submit a CV and suitability statement aligned with the role profile with no more than 600 words, via this Finance Lay Trustee | RCOT  by Sunday 15 February 2026.

Location: Shepherd’s Bush, West London

Time Commitment: Approx. 1–2 days per month (including quarterly board meetings and annual Away Day)

Type: Voluntary

Start Date: Early 2026

Join a unique West London charity creating lasting change in people’s lives

The Upper Room is seeking a Chair of Trustees (Designate) to join our Board in 2025/26 and, after a year of active trusteeship and shadowing, to step into the role of Chair when our current Chair reaches the end of their tenure in 2027.

This is an exceptional opportunity for a passionate, values-led individual to help shape the next phase of our work, from strategic resilience to community innovation.

About Us

From small beginnings more than 35 years ago The Upper Room has grown into a thriving charity with an annual budget of around £650K.

Food provision has always been at the heart of what we do. UR4Meals serves approximately 40,000 meals a year, operating five days a week.

UR4Driving works with ex-offenders and young people identified as at risk of offending. We help them pass their driving theory test, and then provide free driving lessons. Last year 37 students gained a full driving licence with us. This has a significant impact on their employability and self-esteem, and dramatically reduces re-offending.

UR4Jobs helps people become work-ready, and supports their wellbeing.

We are still based in our original home at St Saviour’s Church near Shepherd’s Bush in west London.

About the Role

As Chair, you’ll lead a committed and skilled Board of Trustees, working closely with our CEO and senior team to guide strategy, ensure good governance and champion our impact.

You’ll also play a key role externally, acting as an ambassador to funders, partners and supporters.

We’re looking for someone who can

• Provide strategic leadership through a period of growth and innovation
• Foster a culture of inclusion and respect, both on the Board and across the organisation - Support and challenge the CEO, acting as a critical friend and sounding board
• Ensure excellent governance, compliance and risk management
• Represent the charity publicly, building relationships and influence

About You

We welcome candidates with prior Board experience as a Trustee, Chair or Non-Executive Director, and a strong commitment to social justice.

We especially encourage applications from those with lived experience of disadvantage, as well as those from under-represented backgrounds, including individuals from Black, Asian and minority ethnic communities.

We’re interested in candidates with

• A clear understanding of charity governance and the role of a Chair
• Strong leadership and interpersonal skills
• Strategic thinking and sound judgement
• A collaborative, values-driven approach
• The time, energy and commitment to make a lasting difference

Additional experience in fundraising, partnerships, organisational development or public sector engagement would be welcome, though not essential.

Time Commitment

• As a Trustee in 2025/ 26 (approx. 1–2 days per month)
• Transition to Chair in 2027, subject to mutual agreement and Board approval
• Quarterly evening Board meetings (in person in London)
• Annual summer Away Day with staff and trustees
• Optional involvement in sub-committees or events depending on interest and availability
• Representing the charity at local events

Why Now

By inviting a prospective Chair to join our Board as a Trustee in 2025/26, we can ensure a smooth, informed transition, with the support and handover of our current Chair, and plenty of time for deep onboarding and relationship-building.

The new Chair will help consolidate our growth, and lead our Board through the next chapter, ensuring our mission continues to serve those who need us most in the years ahead.

How to Apply

Please send your CV and a brief covering letter explaining your interest and suitability to the Upper Room.

If you would like to have an informal conversation before applying, feel free to reach out via email to arrange a call.

Because we are planning for the long term we are not placing a deadline on this process. However, we aim to appoint in the first quarter of 2026.

Interviews will be held in two stages, including an in-person meeting with key Board and staff members.

Impact Initiatives is seeking a trustee with financial expertise to join our Board at an exciting time of growth and innovation.

This is an opportunity to support a values-driven charity working creatively to address complex social issues and to learn and work with a motivated committed team to make a positive difference to thousands of peoples lives each year. 

As a Trustee, you will:

• Contribute to long-term financial planning and resilience in a changing funding environment
• Ask the right questions at the right time, helping the Board understand risks, explore options, and make well-balanced decisions
• Support responsible innovation that aligns with Impact Initiatives’ values and risk appetite

Being an Impact trustee is a great way to:

• Support a cause you believe in
• Develop new skills,
• Enhance your CV
• Work with a wide range of people,
• Gain work experience
• Give yourself a new challenge
• Use skills for for purposes other than financial gain

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

We are looking for one Trustee & Deputy Chair to join our Charity Trustee Board to support the Union through its next steps. A strong and active Board is crucial for us as we develop and implement our strategy, face challenges, maximise opportunities and endeavour to create an even better Union; one that continues to be flexible and agile enough to react quickly to the changing needs and interests of our student members and achieve our vision.

The Person

The right candidate will thrive in a student led, highly responsive environment and have an enthusiasm for supporting and guiding a student organisation. They will command confidence, have sound judgement and strong communication and leadership skills. We are looking for a trustee with the following skills/experience

Finance Experience: 

• Preferably financial experience from a charity outside of the SU sector
• Understanding of financial oversight
• Ability to interpret financial information to support strategic decision-making
• Awareness of charity finance and regulatory requirements

Chairing Experience: 

• Ability to deputise for the Chair, and chair meetings of the Board
• Ability to build a strong and effective working relationship with the Board of Trustees Chair
• Ability to foster, maintain and ensure that constructive relationships exist with and between the Trustees
• Assist and support the Chair in providing leadership to the Board, through the governance arrangements, and also acting as a ‘sounding board’ and confidante to the Chair in the execution of their role

Due to the current make-up of our Trustee Board, we are not actively searching for candidates with skills, knowledge and experience related to the Student Union and HE sector and we would welcome candidates from other sectors or regions to apply. That said, we would very much like to encourage anyone who feels that they could bring something to our Board to apply, regardless of experience - our purpose and values also lead us to welcome first time Trustees too!

We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our Trustee Board to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.

Further Information

Application is via a comprehensive CV plus a supporting statement (of no more than two sides of A4) detailing why you are applying for the position and what requirements you meet to carry out the role

THE OPPORTUNITY

Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!

This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.

Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!

WHO IS MOSAIC CLUBHOUSE?

Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.

Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.

WHAT MATTERS TO US

Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.

Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.

Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.

IF YOU JOIN US…

You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.

As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.

Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach. 

WHO WE’RE LOOKING FOR

We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.

We are particularly looking for:

• effective decision-making in line with Charity Commission and International Clubhouse standards
• clear commitment to ensuring equity, diversity, and inclusion throughout our work.
• goals for financial sustainability and increased employment opportunities for our members

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!

WHAT’S NEXT?

Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.

The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!