3 Director of programmes and deputy chief executive volunteer roles

Position Description 
This is an exciting time to join the Heart of the City trustee board. You will join a small but ambitious Charity with strong foundations and networks across the public and private sector. This is an opportunity to shape the next chapter for the Heart of the City, with a strong focus on developing a robust, sustainable three-year Strategy. The Strategy will be supported by work to further diversify funding streams, that provide greater financial resilience without compromising our mission to support SMEs to become responsible businesses and play a full role in responding to the Climate Emergency.

The incoming Chair will support the team to develop a three-year Strategy to support the growth of the Charity.

The plan will explore:

• The Mission of the Charity and how it should grow
• Diversifying and securing new sources of funding
• Broadening our programmatic offer to SMEs
• Defining the strategic relationship between Heart of the City and the City of London Corporation

Unlike most small charities, Heart of the City has an extensive network and governance structures with prestigious organisations. The Chair will help manage key relationships with the Bank of England and Corporation of London, as well as key Council Members. The Chair will be instrumental in managing an effective and focussed set of Trustees to help shape, scrutinise and deliver the Charity’s mission.

By the end of the three-year period as Chair, you will have supported the development and implementation of a Strategy, which meets the vision of the Charity, helped develop a sustainable and resilient funding model, ensured that the Charity is making an impact and reporting on its achievements and maintains effective relationships with key strategic partners.

Typically, the Chair will:

• Hold regular fortnightly meetings with the Managing Director.
• Attend quarterly Trustee Board meetings (usually lasting around two hours and held during the working day).
• Participate in a strategy half-day with Trustees and staff.
• Attend Council meetings (up to two per year).
• Support introductions to potential members, partners and stakeholders.
• Attend and occasionally speak at Heart of the City events on an ad hoc basis.

The Chair will contribute to ad-hoc requests including:

• Sharing their views on responsible business in interviews for our newsletter, social media or webinars
• Championing our work at other external events and meetings, on social media and on their own biographical profiles

About you
We do not expect one person to fulfil all specifications but would welcome applications from individuals who are able to demonstrate most of the following:

Experience & Knowledge

• Senior Executive experience in the Corporate, Charity or Public sector.
• Strong understanding of SMEs, their motivations and challenges.
• Strong commitment to sustainability and responsible business practices.
• Proven track record of setting strategic direction and leading senior teams.
• Well-connected senior network across businesses.

Skills & Attributes

• Excellent chairing, facilitation and sound judgement in complex situations.
• Strong strategic thinking with the ability to align resources to long-term mission and impact.
• Strong communication and interpersonal skills, able to engage audiences from SME leaders to senior stakeholders.
• Strong ambassadorial and relationship-building skills.
• Excellent listening, questioning and consensus-building abilities.

Commitment

Commitment to Heart of the City’s mission, values and responsible business agenda. Willingness to devote the time and energy required to fulfil the role effectively.

Closing application date
Midnight on 27 September 2026

Interviews
Trustees aim to meet with the candidates in the week commencing 12 October 2026.

Join the Board of The Glasshouse as we embark on an ambitious new chapter.

The Glasshouse is a world-class venue and charity, home to unforgettable live music experiences, Royal Northern Sinfonia, a centre for music education and a thriving community of artists and music lovers. As we celebrate 20 years and embark on a bold third decade, we’re seeking new Trustees to help shape what comes next.

Every year, more than 2 million people engage with our work through 400+ concerts and gigs, 10,000+ classes and workshops and digital experiences. We’ve contributed £1bn to the UK economy, championed talent development and made music accessible to all.

We know that work histories alone don’t express all of what someone can offer, and we encourage applications from all professional backgrounds. We hope new Trustees might help us strengthen expertise or leadership in:

• Ambitious creative programming. 
• Music, creative education and skills. 
• Customer experience, marketing, and communications.
• Technological transformation, both creative and organisational. 
• Developing commercial and philanthropic income. 
• People, culture, and safeguarding.

Music brings people together, and we want our Board to connect with the richness and diversity of the communities we serve. We welcome applications from people of all backgrounds and experiences, particularly those whose voices are underrepresented on charity boards and within the cultural sector. We believe that different perspectives make us stronger and help us create a future where music is truly for everyone.

Commitment
This is an unpaid voluntary role, as is the case for charity Trustees. Trustees are expected to attend four Board meetings each year, an annual Board away day, and approximately four committee meetings annually, depending on committee membership. Reasonable expenses incurred in undertaking the role will be reimbursed in line with The Glasshouse’s expenses policy.