Donor recruitment coordinator volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The CFDN is a registered charity and voluntary organisation dedicated to supporting individuals with disabilities and their families of all faiths and none across Essex & East London. Our mission is simple but important: to serve people with disabilities and their families by creating a supportive community and promoting opportunity through our network and events.
Our charity is run by volunteers and led by our trustees and CEO, who are dedicated to keeping our community strong and vibrant. From swimming events at Leyton Lagoon to family disco's, bi-weekly pub group for adults, Saturday club for adults, theatre trips, family BBQs, seaside coach trips, adventure days at Lambourne End Centre for Outdoor Learning and much more, we offer a diverse range of events to suit everyone's interests.
Introduction
We are seeking dedicated individuals to join our team of Volunteer Community Fundraisers and Event Coordinators. As a volunteer, you will have the opportunity to make a positive impact on the lives of people with disabilities and their families and contribute to the betterment of your community. This is a rewarding and fulfilling role that allows you to share your skills, experiences, creativity, have fun and give back.
Please note this is not a paid role but the volunteer will be able to claim reasonable expenses in line with policy. We ask that volunteers commit to a minimum of 4 hours a month.
Location: Across East London and Essex, including Redbridge, Waltham Forest and Havering
Our Charity
The CFDN charity has been in existence since 1962 servicing people with disabilities and their families of all faiths and none across Essex and East London. We rely on our dedicated volunteers to help us support our community and enable people with disabilities with the social, emotional, spiritual and material support they may need.
Many of our volunteers have been with us for 20+ years, and we are looking to extend our dynamic and diverse workforce of volunteers and staff.
Responsibilities
- Help plan, organise and run fundraising initiatives and events
- Market and promote our events and activities across your area
- Assist with project management, including planning, organising, and executing community fundraising projects and events at a local level
- Participate in fundraising efforts face-to-face, online or remotely to support community programs
- Keep up to date with compliance, statutory and mandatory training provided by the charity. Opportunities to learn and develop.
- Promote a fun, welcoming and inclusive environment for our members.
- Work with other fundraisers and give feedback to the CEO and Trustees on fundraising activities and achievements
- Perform administrative tasks such as record keeping, event details, incident reporting and data entry
- Help execute the charity strategic plan and achieve our financial targets to continue our services for many years to come.
Experience
- You must have a genuine desire to help others.
- An understanding of the needs of people with disabilities or SEN or experience in supporting a family member/friend with SEND is desirable.
- Knowledge of event organising or the ability to learn
- Experience in fundraising events and activities or the desire to learn
- Good communication skills
- Ability to use a computer and access our central volunteer hub online
- Organisational skills for administrative abilities
This role is working with vulnerable adults and children; therefore, a satisfactory recruitment process and Disclosure and Barring Service check, including the adult and child barring lists, are required for the role.
As a Community Fundraising Volunteer, you will have the opportunity to make a difference in the lives of others while gaining valuable experience in project management, leadership, and community engagement with the ability to progress skillsets and job opportunities.
Join our team today and be part of a positive community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
Role Summary
The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.
While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.
The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.
REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:
- Google Sheets / Microsoft Excel
- Data tracking and reporting tools
- Ability to organize and interpret large sets of data
Analytical Skills
- Strong problem-solving and critical thinking ability
- Ability to identify patterns, trends, and inefficiencies
- Detail-oriented with a structured approach to analysis
Communication Skills
- Ability to present data in a clear, concise, and actionable format
- Strong written communication for reporting
Organizational Awareness
- Understanding of how teams and workflows interact
- Ability to think in systems, not just tasks
PREFERRED QUALIFICATIONS (NOT MANDATORY):
- Background in Operations, Business Administration, or related fields
- Previous experience in Operations analysis, project tracking, or process improvement roles
- (Experience working in remote or volunteer-based organizations is an advantage)
CORE OBJECTIVES:
- Provide clear visibility into operational performance and system effectiveness
- Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
- Recommend practical, system-level improvements (not just data observations)
- Support leadership with structured insights that drive operational decisions
- Strengthen accountability, clarity, and scalability across the organization’s operations
KEY RESPONSIBILITIES:
1. Data Tracking & Performance Monitoring
- Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
- Monitor key operational metrics across departments, including:
- Volunteer recruitment and onboarding timelines
- Task completion rates across teams
- Program and project delivery timelines
- Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)
2. Reporting & Operational Insights
- Prepare weekly or bi-weekly operational reports for leadership
- Go beyond reporting by clearly highlighting:
- Root causes of inefficiencies
- System and workflow gaps
- Operational risks
- Translate data and observations into clear, actionable, system-focused recommendations
3. Process Analysis & Workflow Design
- Document and map existing workflows across functions (HR, Programs, Operations, etc.)
- Analyze how work actually flows across teams—not just what is recorded in data
- Identify bottlenecks
✅ The Operations Analyst WILL:
❌ The Operations Analyst WILL NOT:
○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems
4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions
5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements
6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed
SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:
- Analyze workflows, systems, and operational performance
- Design and recommend process and system improvements
- Provide structured insights that inform operational decisions
- Function as a Data Analyst focused solely on datasets and reporting
- Be limited to producing reports without contributing to process improvement and system design
- Manage or supervise team members
- Enforce task completion or handle administrative coordination
WORKING RELATIONSHIP:
The Operations Analyst will:
- Report directly to the Director of Central Operations & Executive Coordination
- Support decision-making but will not replace leadership authority
- Work collaboratively across all teams while maintaining objectivity and independence
KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:
- Quality and impact of operational insights and recommendations
- Measurable improvements in workflow efficiency and system effectiveness
- Reduction in process bottlenecks and delays
- Clarity and usability of operational tracking systems
- Contribution to scalable and well-structured operational processes
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
- Establish a functional and structured operations tracking system
- Deliver insight-driven reports that highlight system-level issues (not just data summaries)
- Identify and recommend improvements to at least 2–3 key operational workflows
- Provide leadership with clear visibility into how operations actually function and where improvements are needed
Additional Notes
- This is a strategic operations role, not a purely analytical or reporting position
- Ideal for individuals who are passionate about:
- Improving how organizations function
- Designing better systems and workflows
- Driving efficiency through structure and clarity
Important to be clear:
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
The client requests no contact from agencies or media sales.