Environment volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.
Detailed description
We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.
·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).
·Build trusting relationships with children to support emotional expression and psychological wellbeing.
·Collaborate with staff and carers to ensure continuity and appropriateness of support.
·Maintain clear and confidential records of sessions and observations.
·Participate in supervision (where applicable) and team meetings.
·Support safeguarding and child protection practices in line with organisational policies.
Skills / Abilities / Experience / Qualities
·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)
·Experience working therapeutically with children and young people.
·A trauma-informed, child-centred approach to counselling and therapy.
·Excellent communication, empathy, and listening skills.
· A commitment to ethical practice, confidentiality, and safeguarding.
·Willingness to undergo an Enhanced DBS prior to starting).
Training / Support
·A full induction to Signpost will be provided
·Requirement to complete mandatory online training
·A menu of optional training will also be made available
·Ongoing support and regular 1:1/supervision sessions
·Reimbursement of travel expenses (if applicable).
·Opportunities to attend team meetings and One YMCA events, socials and conferences
Additional Information
·x 2 references required
·Valid insurance cover
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Are you someone who listens well, offers steady support, and cares deeply about Justice and Dignity within the Church?
The Discrimination and Abuse Response Service (DARS) is an important part of the Justice, Dignity and Solidarity strategy. It exists to support people who experience discrimination within the Methodist Church and to strengthen confidence that these concerns are taken seriously.
We are seeking voluntary Accompanists to walk alongside individuals as they navigate Church processes.
What We Offer:
- Training and ongoing supervision
- Support from the DARS Coordinator and Connexional Team
- A flexible time commitment, typically a few hours per month
- Reimbursement of reasonable travel and related expenses
If you feel called to support a Church where dignity is valued and people are listened to with care, we warmly encourage you to apply.
Closing Date: 20 March 2026 at 5pm
Shortlisting date: 25 March 2026
Interview Date (online): 14 April 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are reopening this role to applicants having paused for some months. The Operations Lead will play a vital role in ensuring the smooth running of Path to Prosper’s activities. As Operations Lead, you will lead in various administrative, logistical, and operational tasks, enabling the CEO, Board and Operations Team to maximise the charity’s impact. We will also carve out projects for the Operations Lead to run or support on to provide further opportunity for personal growth and support Path to Prosper’s mission and growth. This position is ideal for someone with strong organisational skills and a proactive approach to problem-solving.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Placement Counsellor
Location: Remote - online & telephone
Hours: 3 x clients per week - Mondays, Tuesdays or Thursdays
Supervision provided:3.30pm Tuesdays, fortnightly
Wimbledon Guild are recruiting up to three Volunteer Placement Counsellors to help deliver our online and telephone counselling service.
We offer up to 16 sessions of individual online or telephone counselling to people who might find it hard to leave their homes, or their carers.
You will be on or have completed a Level 4 or above counselling course and have completed 50 hours of clinical experience or the equivalent.
You will be available to attend online supervision at 3.30pm Tuesday afternoons. You will see a caseload of up to 3 clients online or over the telephone on either Mondays, Tuesdays or Thursdays. As this position is for online / telephone counselling, you will need access to a private and confidential working space, Wi-Fi, a private laptop and telephone.
Wimbledon Guild Talking Therapies is accredited with BACP.
In return for your volunteering, you will receive free, online supervision, a full induction, and experience in a well-established counselling department in a London-based charity.
If you are interested, please read the Job Description/Person Specification attached.
To Apply: Please complete the Application Form, addressing the specific criteria in the Person Specification in your Supporting Statement and return the form to us.
Closing Date: There is currently no closing date, although we reserve the right to close applications when placements are full. Applications will be reviewed upon receipt and applicants notified if they are invited to interview.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cathedral Safeguarding Committee acts as ‘critical friend’ and provides constructive challenge to the Chapter of Worcester Cathedral regarding the safeguarding of children and vulnerable adults. Its role is to support Chapter in meeting their safeguarding obligations for the Cathedral and its activities, including safer recruitment, and to provide assurance to Chapter that the Cathedral’s safeguarding arrangements are fit for purpose.
The duties and responsibilities of the Safeguarding Committee are laid down in the Safeguarding Committee Terms of Reference.
Responsibilities
- to provide independent perspectives on safeguarding policy and practice at Worcester Cathedral.
- to work with the chair and Cathedral staff to ensure that the Cathedral’s safeguarding functions are being carried out effectively.
- to offer support and challenge to executive members of the committee to ensure the centrality of a robust safeguarding culture in the Cathedral’s mission and its operations.
- to take a full part in Safeguarding Committee meetings and in agreeing and monitoring of strategic and operational plans to ensure effective performance and achievement of national standards.
Commitment
Meetings: The Safeguarding Committee meets formally 4 times per year (usually during the daytime, although times may vary). The duration of meetings is a maximum of two hours.
Papers are received in advance and all members of the Safeguarding Committee are expected to have read the papers and be prepared to contribute as needed to discussion.
Expenses can be claimed for attendance at meetings or carrying out functions on behalf of the Committee.
Qualifications, knowledge and experience
Essential
- Recent, direct and extensive professional safeguarding experience and expertise at a senior level in a relevant statutory, voluntary or judicial agency (for example Local Authority Children and Adult Service, Police, National Children’s Charity).
- A willingness to promote and represent as needed the work of the Safeguarding Committee in the Cathedral and outside.
Desirable
- Experience of child or adult safeguarding in a church / faith context.
- Experience of case reviews, risk management and engagement and leadership of strategic partnerships.
Skills, competencies and abilities
Essential
- Experience of analysing complex situations and advising appropriately.
- Experience of working constructively with a wide range of parties, including staff in the statutory and voluntary sectors.
- Experience of dealing sensitively and appropriately with confidential information.
Personal Qualities
Essential
- A strong commitment to safeguarding as an essential part of the Cathedral’s work.
- To be supportive of the mission and ministry of the Church of England and the vision and values of Worcester Cathedral. This does not mean that attendance at or membership of any Church of England worshipping community is required.
Candidates need not meet all of the person specification criteria to apply. However, there is an expectation that all candidates will be able to demonstrate suitable knowledge and experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Birmingham Cathedral is seeking a dedicated and compassionate individual to join its Safeguarding Committee as a voluntary member. This is a unique opportunity to contribute to the safety and wellbeing of all who engage with
the cathedral from worshippers and visitors to staff and volunteers.
As an independent member of the Safeguarding Committee, you will help oversee and support the cathedral’s safeguarding practices, ensuring they reflect best standards and promote a culture of safety, transparency, and care. You will work collaboratively with clergy, staff, and external partners to uphold the cathedral’s commitment to safeguarding children, vulnerable adults, and all members of the community.
Key Responsibilities:
- Attend committee meetings, three times a year (usually February, May and October) held at Birmingham Cathedral.
- Review safeguarding policies, procedures and casework.
- Provide independent advice and scrutiny.
- Champion safeguarding awareness and training.
Birmingham Cathedral is a Christian Church of the Anglican Communion and the seat of the Bishop of Birmingham. As the Church of England cathedral chur
The client requests no contact from agencies or media sales.
This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. We are looking for a new Treasurer to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills.
Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:
• Provide support to those with endometriosis and their families and friends
• Provide clear, objective information about the condition and its treatments
• Raise awareness amongst health professionals and the general public about the condition
• Support research into endometriosis.
This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.
Time commitment:
• Five meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings).
• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group. Trustees are also invited to attend Endometriosis UK events.
We are recruiting for one new treasurer to join the board. We are particularly looking for:
• Personal or professional experience of diversity and inclusion issues
• Marketing and digital marketing
• Communications and social media
• Campaigning and achieving change
• Experience of working in Primary Care
• Charity finance experience
• Currently living in Northern Ireland, Scotland or Wales
Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.
We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.
The role will start at a Board meeting on 28th November 2026, when our current Treasurer reaches the end of their 6-year term of office. Prior to the roles starting, the incoming Treasurer will have the opportunity to observe a Board meeting in September, and induction will be planned in October.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell My Truth and Shame the Devil C.I.C. is a survivor-led organisation building a platform for truth-telling, accountability, and community healing. Our work centres the voices of people who have been ignored, silenced, or left behind by existing systems.
We are developing a podcast and documentary storytelling platform that seeks to give space to real human experiences — particularly stories connected to childhood trauma, survival, resilience, and social neglect.
We are seeking a Volunteer Documentary Videographer to accompany the founder one Saturday per month in and around London to record conversations with members of the public — particularly those who are homeless or facing hardship — who wish to share their stories.
This is not a conventional videography role.
This is ethical storytelling and community witnessing.
About the Role
As Documentary Videographer, you will accompany the founder on monthly field recording days across London to capture authentic, respectful interviews and conversations with people willing to speak about their lived experiences.
These stories will contribute to:
• The organisation’s podcast
• Documentary storytelling projects
• Survivor awareness work
• Educational and advocacy media
Your role is to capture these stories sensitively, respectfully, and responsibly, ensuring participants are treated with dignity and consent.
This is not sensationalist media.
This is truth-telling and human storytelling.
Key Responsibilities
- Accompany the founder on one Saturday per month across London to record interviews and conversations.
- Film interviews with members of the public who choose to share their stories.
- Capture high-quality audio and video suitable for podcast and documentary use.
- Ensure participants understand they are being recorded and give informed consent.
- Maintain respectful and trauma-aware communication with vulnerable individuals.
- Assist with framing, lighting, and location setup during recordings.
- Work alongside the podcast production team to organise footage.
- Share recorded media securely with the editing team.
- Help ensure stories are captured ethically and responsibly.
- Follow safeguarding and ethical storytelling guidelines.
- Represent the organisation professionally during public engagement.
What This Role Requires
Experience or developing competence in:
• Videography
• Documentary filming
• Interview-style filming
• Basic audio capture
Ability to film in public, outdoor environments.
Comfort speaking with people from diverse and vulnerable backgrounds.
Sensitivity when hearing difficult or traumatic stories.
Reliability and commitment to the monthly recording schedule.
Ability to work respectfully in unpredictable real-world environments.
Willingness to follow safeguarding, ethical storytelling, and consent procedures.
Preferred equipment:
Applicants should ideally have access to a small portable filming setup suitable for street interviews, such as:
• Mirrorless camera or equivalent capable of recording high-quality video
• Wireless lavalier microphone system (two microphones preferred)
• Lightweight tripod or stabiliser
• Basic portable lighting (optional)
• Spare batteries and memory cards
Equivalent setups, including high-quality smartphone filming with professional microphones, will also be considered.
Formal qualifications are not required. Equivalent experience or demonstrable ability is acceptable.
What This Role Offers You
A founding role in a mission-driven documentary storytelling project.
Real-world experience filming human stories and social realities.
Opportunities to contribute to:
• Podcast production
• Documentary storytelling
• Social impact media
• National and international travel
• knowledge and understanding about the realities of our societies
Experience working within a survivor-led organisation.
Creative collaboration with writers, editors, and podcast producers.
Credit on published podcast/YouTube and documentary content.
Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
A chance to help bring unheard voices into public conversation.
What This Role Is Not For
People looking for a quick portfolio project.
Those uncomfortable speaking with vulnerable individuals.
Anyone seeking sensational or exploitative content.
People unwilling to commit to the organisation’s ethical storytelling approach.
Those seeking immediate paid work.
Tell My Truth and Shame the Devil C.I.C. exists to create spaces where people can finally speak the truth about what they have lived through.
The stories we capture will not always be easy to hear — but they are necessary.
If you believe storytelling can be a tool for awareness, dignity, and change — and you want to help document voices that are rarely listened to — this role offers a place to commit your skills to something meaningful.
Join us in helping to record the stories that society too often ignores.
Why we need your help
We provide free games and activity sessions with tailored support for children with additional needs and disabilities. We support over 100 children, known as our ‘athletes’, with a wide range of additional needs, including autism, cerebral palsy, non-visible disabilities, and global development delay. At KEEN London, we strive to use fun and games to improve young people's wellbeing, and personal, social and emotional development as well as broadening experiences to increase skills and confidence.
Purpose of the role
Our Volunteer Coaches are the backbone of a KEEN London session! You’ll provide one-to-one support to an athlete, helping them to access all the activities on offer, achieve their personal development goals, and of course have tons of fun! You can expect to get involved with a wide range of playground games, ball games, nature walks, and creative activities. From time to time, we also run trips for our athletes, and previous trips have included trampoline parks, high ropes courses, pedalo boating and slime-making classes.
Tasks and activities
● You’ll support our athletes to engage with the session, and have fun while they’re doing it.
● You’ll help our Service Coordinators develop goals for our athletes, track their progress, and give them lots of encouragement along the way.
● You’ll work with your Service Coordinators and fellow Coaches to come up with new games, develop resources, and plan activities.
● We want our athletes to enjoy being active, making friends, and trying new things - and we want you to join in the activities with them!
● Our athletes love working with energetic and enthusiastic people, and we’ll ensure that all your hard work will be rewarded with a great time.
Please note: To ensure that you are equipped and ready to take on this role, there is a thorough application process which includes but is not limited to: an information session, an in-person onboarding training evening, an enhanced DBS check, reference checks and a safeguarding quiz. All elements of the onboarding process have to be completed satisfactorily before you can start volunteering in this role.
Why Volunteer with KEEN London?
KEEN London would not be what it is without the volunteers who support our work, and we want to ensure that all our volunteers gain just as much from their volunteering journey as they put into the charity. Here’s what you’ll get in return for supporting us:
● Regular volunteer social events, and opportunities to meet other coaches
● We will provide you with ongoing feedback and support to enable you to reach your full potential at KEEN, you will receive an induction and handbook prior to starting your role and you will receive access to a virtual training portal with additional resources.
● We will give you opportunities to access other roles to help you broaden your skills, such as becoming a Captain or Session Leader.
● Long-term volunteers receive t-shirts, badges, and advance sign-ups to our popular events
● We have a budget set aside to cover volunteer expenses (see Volunteer Agreement below)
● We will provide job/character references to volunteers after a reasonable period of volunteering with us.
Volunteer Agreement
All KEEN London volunteers are asked to observe the Volunteer Agreement. This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.
As a volunteer with KEEN London, you can expect:
● To be a part of a unique and evolving charity that is providing a valuable service to children and young people with additional needs.
● To be introduced to how the organisation works and your role within it.
● A supportive and reciprocal environment that ensures a positive experience for you as a volunteer.
● To be invited to volunteer at special events and fundraising activities.
● Reimbursement of any reasonable travel expenses.
● To be treated fairly and equally with dignity and respect, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.
● A safe and healthy environment for you to volunteer in.
● Any problems or complaints to be investigated quickly and resolved fairly.
● Recognition for your efforts and successes – celebrating achievements and rewarding loyalty and dedication.
● To receive, if required, a reference after a reasonable time of volunteering.
● Access to free Charity Worker Discounts.
Our expectations of volunteers:
● To maintain and uphold the reputation and good name of the charity.
● To treat other volunteers, staff and service users fairly and with dignity, and to respect everyone equally, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.
● To ensure appropriate levels of confidentiality and data protection are upheld.
● To uphold our Child Protection and Safeguarding Policy. This includes ensuring that when out of sight of other adults a ratio of 2 adults to 1 athlete is in place, and that you report any concerns you have about the safety and wellbeing of athletes to the Coordinator as soon as possible.
● To adhere to all health and safety instructions.
● To be punctual and reliable when attending sessions, and inform the coordinator via phone call as soon as possible if you are unable to attend.
● To attend at least 2 sessions per month for at least 6 months.
● To bring energy, enthusiasm and a willingness to learn to all sessions.
Role Description Internal Ref Number: COACH4
Every child has a chance to enjoy sports and activities, and none are left behind due to disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.
As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
- Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
- Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
- Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
- Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
- Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
- Ability to balance approachability with authority, maintaining trust while enforcing community standards
- Confidence working collaboratively with leadership, technical teams, and safeguarding leads
- Commitment to inclusion, fairness, transparency, and community wellbeing
Desirable / Can Be Developed
- Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
- Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
- Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes
Qualifications
-
Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued
Main Responsibilities/ Key Duties
- Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
- Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
- Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
- Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
- Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
- Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
- Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
- Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community.
What This Role Offers You:
- Leadership experience in building and sustaining safe, inclusive, and impactful communities.
- Personal growth through hands-on engagement with vulnerable and marginalised populations.
- Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
- The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.
What This Role Is Not For:
- Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
- Those unwilling to enforce and uphold safeguarding policies and community guidelines.
- People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.
If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.
A Final Word
Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.
The client requests no contact from agencies or media sales.
At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
- Closing date for these opportunities is: 31/03/2026
- Interviews will take place between Date, time and location to be advised
- Inductions and training or this role will take place between Date, time and location to be advised
To apply for this opportunity please follow the link below:
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter
Meetings will take place at the Dunk Memorial Hall Maidstone Tuesdays 19:30 - 21-00
One meeting per month on a Tuesday night
If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - 26/09/2026 time and location to be advised
Training for role - date, time and location to be advised
Closing date for these opportunities is: 30/06/2026
To apply for this opportunity please follow the link below: