Events delivery coordinator volunteer roles in Birmingham
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DofE Program Leader
Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.
As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.
Summary
CAG was formed in 2009 and became a charity, CAG Trust, in 2019. The Duke of Edinburgh’s Award (DofE) is a UK charity that makes a difference to young people’s lives and prepares them for life and work. Young people from every possible background take part in the DofE programme each year to broaden their horizons, develop their leadership skills, learn to work with others, volunteer in their local communities, increase their employability, and prove to themselves they can succeed at a serious challenge.
The DofE Leaders perform a vital role on behalf of the DofE and CAG. They are the adult leaders responsible for the management and training of a DofE group which could be at Bronze, Silver or Gold level. They lead, guide, train and support young people, agree their program choices, sign off their completed sections and approve their eDofE evidence.
Description
We are looking for someone to lead and train our DofE groups to a successful conclusion and take home an award to be proud of.
To get the most out of this role, you’ll probably have worked with young people before and have a love of the great outdoors and maybe into paddling, cycling, mountain biking or walking. You’ll be comfortable with the skills needed to complete expeditions (e.g. navigation, route planning, map reading, using a compass, campcraft) and be able to cope with changing and challenging situations.
Formal qualifications in outdoor leadership (e.g. BEL or ML awards) or other skills (e.g.canoeing) are welcomed but not essential. CAG can provide training opportunities to the right person.
Key Tasks
Young people
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Ensure the delivery of high quality programmes to young people in the DofE group.
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Manage the provision of a safe and enjoyable DofE programme for participants in the DofE group.
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Support participants to decide on their program choices and set their timescales and goals.
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Regularly encourage and review participation in chosen activities by participants.
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Train teams to undertake expeditions.
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Support expedition team(s) with their expedition planning.
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Coordinate with other CAG team members for the successful planning and completion of expeditions.
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Encourage the use of eDofE by participants, regularly approve uploaded evidence and agree the completion of sections.
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Celebrate achievements as often as possible.
CAG - the Licensed Organisation
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Keep in regular contact with the DofE Manager / Coordinator and CAG Trips Coordinator.
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Respond to requests from CAG in a timely manner.
General
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Regularly communicate with parents about DofE group plans / meetings etc.
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Use eDofE to measure the performance of the DofE group and to keep abreast of participation.
In addition DofE Leaders must undertake the e-induction and Introduction to the DofE courses.
Further training may be undertaken by completing the DofE Leadership Programme.
Ideally you should have / be:
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An ability to communicate with adults and young people, both verbally and in writing.
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An ability to organise and plan effectively.
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Office software literate.
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Able to provide inspirational leadership and motivate young people.
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Experience of working with young people.
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Build, maintain and facilitate effective working relationships with a wide range of people.
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Plan, manage and monitor your own tasks and time.
In addition you will need:
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Integrity.
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Committed to ensuring high standards.
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Commitment to DofE’s guiding principles & CAG ethos.
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Flexible approach.
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Self-motivated.
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A car driver or have ability to travel to attend events and meetings
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The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.
Making a difference - what impact will the opportunity have?
Your input is key to the running of CAG as well as securing its future. This role puts you in a real position to support young people in developing their skills in expedition activities. You will play an invaluable part of the quality checking process of the expeditions. If you’re thinking of a career in teaching, youth work or outdoor education, or wish to further your experience as an expedition expert, this role will give you invaluable experience.
What's in it for the volunteer?
You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate. You will also have some fun, support a good cause, gain skills and experience, and support the DofE.
About the location
Where will the volunteer be working?
The volunteer can do some of the work remotely, for instance, access eDofE from home and contact participants via online messaging services. However, most of your time will be spent working in close contact with the DofE participants at our unit in Bickenhill on Tuesday meeting nights or on some weekends away on training and practice expeditions.
Travel Limit
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Some remote work but mainly on Tuesday nights at our meeting place in Bickenhill, Solihull.
When will the volunteer be working?
Volunteer availability
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Mostly Tuesday evenings (CAG’s meeting night 7pm - 9pm during term time).
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Expeditions happen several times a year, in locations locally and further afield so you will need to be available for some weekends away for expedition training and practice - for instance in the Derbyshire Peak District, Shropshire etc.
Estimate of time commitment
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0 - 4 hours / week and some weekends - the candidate will be able to offer further time as they wish.
Details
The volunteering could be long term.
Application details
Successful applicants will require an enhanced DBS and two references.
Registered Charity 
1 - 5
The client requests no contact from agencies or media sales.
Thank you!
Chair of Trustees role:
You will be chairing the Board of Trustees, ensuring that we have minimum representation required for decisions to be made, keeping the board aligned in decision-making, ensuring all minutes are recorded and that all decisions by trustees are made with the appropriate context provided.
This is a great opportunity to develop further governance skills and experience, and help steer an important charity in the right direction.
Trustees meetings are usually held every six weeks, plus there is an AGM, away days, and any sub-committee meetings that trustees may be involved in. Most meetings will remain virtual but there will from time to time be a need to attend key meetings and events in Nottingham. The time commitment is approximately 4hours per month, but there may be occasions when more time is required for a short period.
Who are we looking for?
- Previous chairing experience
- Relevant experience in any of the following financial management, HR, charities, fundraising, social prescribing, NHS, health inequalities (including deaf community), local authorities, marketing, business development, governance, strategy or legal
- A willingness to devote the necessary time and effort
- Good, independent judgement
- The ability to challenge and ask questions
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
NB: We are looking for both a Chair of Trustees and additional Trustees (particularly those with a finance background, but other functions are also welcome). If you are interested in a Trustee role instead of the Chair role, please mention this in your covering letter when applying.
Both the Chair and Trustee positions are unremunerated, but reasonable expenses will be reimbursed.
About Self Help UK
Self Help UK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.
We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. In 2026, we will collaborate with our Integrated Care System to improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position Self Help UK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.
A selection of causes covered by Self Help UK
- Peer support
- Long-term health conditions
- Cancer diagnoses and prevention
- Voluntary sector support
- Health inequalities (including the deaf community)
- Under-served communities
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
Role Summary
The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.
While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.
The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.
REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:
- Google Sheets / Microsoft Excel
- Data tracking and reporting tools
- Ability to organize and interpret large sets of data
Analytical Skills
- Strong problem-solving and critical thinking ability
- Ability to identify patterns, trends, and inefficiencies
- Detail-oriented with a structured approach to analysis
Communication Skills
- Ability to present data in a clear, concise, and actionable format
- Strong written communication for reporting
Organizational Awareness
- Understanding of how teams and workflows interact
- Ability to think in systems, not just tasks
PREFERRED QUALIFICATIONS (NOT MANDATORY):
- Background in Operations, Business Administration, or related fields
- Previous experience in Operations analysis, project tracking, or process improvement roles
- (Experience working in remote or volunteer-based organizations is an advantage)
CORE OBJECTIVES:
- Provide clear visibility into operational performance and system effectiveness
- Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
- Recommend practical, system-level improvements (not just data observations)
- Support leadership with structured insights that drive operational decisions
- Strengthen accountability, clarity, and scalability across the organization’s operations
KEY RESPONSIBILITIES:
1. Data Tracking & Performance Monitoring
- Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
- Monitor key operational metrics across departments, including:
- Volunteer recruitment and onboarding timelines
- Task completion rates across teams
- Program and project delivery timelines
- Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)
2. Reporting & Operational Insights
- Prepare weekly or bi-weekly operational reports for leadership
- Go beyond reporting by clearly highlighting:
- Root causes of inefficiencies
- System and workflow gaps
- Operational risks
- Translate data and observations into clear, actionable, system-focused recommendations
3. Process Analysis & Workflow Design
- Document and map existing workflows across functions (HR, Programs, Operations, etc.)
- Analyze how work actually flows across teams—not just what is recorded in data
- Identify bottlenecks
✅ The Operations Analyst WILL:
❌ The Operations Analyst WILL NOT:
○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems
4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions
5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements
6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed
SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:
- Analyze workflows, systems, and operational performance
- Design and recommend process and system improvements
- Provide structured insights that inform operational decisions
- Function as a Data Analyst focused solely on datasets and reporting
- Be limited to producing reports without contributing to process improvement and system design
- Manage or supervise team members
- Enforce task completion or handle administrative coordination
WORKING RELATIONSHIP:
The Operations Analyst will:
- Report directly to the Director of Central Operations & Executive Coordination
- Support decision-making but will not replace leadership authority
- Work collaboratively across all teams while maintaining objectivity and independence
KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:
- Quality and impact of operational insights and recommendations
- Measurable improvements in workflow efficiency and system effectiveness
- Reduction in process bottlenecks and delays
- Clarity and usability of operational tracking systems
- Contribution to scalable and well-structured operational processes
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
- Establish a functional and structured operations tracking system
- Deliver insight-driven reports that highlight system-level issues (not just data summaries)
- Identify and recommend improvements to at least 2–3 key operational workflows
- Provide leadership with clear visibility into how operations actually function and where improvements are needed
Additional Notes
- This is a strategic operations role, not a purely analytical or reporting position
- Ideal for individuals who are passionate about:
- Improving how organizations function
- Designing better systems and workflows
- Driving efficiency through structure and clarity
Important to be clear:
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
The client requests no contact from agencies or media sales.