Events projects officer volunteer roles in Belfast

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the CEO on matters of urgency and importance to the organization.
• Manage the agenda for meetings the CEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the CEO
• Handling Communications: Acting as the first point of contact for the CEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the CEO
• Acting as a bridge between the CEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

The Organisation
Martin James Foundation (MJF) is a global network working towards one vision: a world where every child grows up in a safe and loving family. We support the transformation of child protection and alternative care systems, shifting away from institutional care and strengthening families and communities to keep children safe.
The unique composition of our Foundation brings together our Key Assets teams in Australia, Canada, and New Zealand and represents a network of over 1,000 foster care and child care practitioners. We combine this practical expertise with international advocacy and grant making through our MJF Global division to champion global care reform and support local organisations working to prevent family separation.

Structure
Our structure enables us to share and build on our collective experience, knowledge, practitioner skills, and proven best practice models as we continue to deliver innovative and quality services. Each organisation within the Martin James Foundation has its own strategy and mission of how it works towards our shared vision of a world in which children grow up and thrive in safe and loving families.
In addition, a set of shared strategic objectives enables us to achieve a greater combined impact. These objectives span a range of interventions that seek to support children, families and communities, as well as the structures and systems designed to protect them. Our work is informed and guided by the principles of the Guidelines of Alternative Care for Children, designed to enhance the implementation of the UN Convention on the Rights of the Child.

The Role of the Martin James Foundation Board
The Board of Trustees has strategic oversight of the charity, ensuring that ambitious strategic goals are set and worked towards effectively. The Board of Trustees works in collaboration with the Executive team to make decisions on key issues, offering support and challenge on a range of matters. The Board of Trustees acts as a point of escalation for internal and external stakeholders, for example any complaints or grievances, in line with agreed processes. The Board of Trustees also has legal oversight of the charity, including responsibility for ensuring that statutory and reporting requirements to the Charity Commission are met.

Board Statement of Values and Decision Making
Board Members embrace the entrepreneurial ethos of the Martin James Foundation. The Board is keen to take innovative approaches to delivering the Foundation’s work and commits to working collaboratively and effectively, as a collective decision-making body, to ensure the success of the charity. In doing so, board members commit to upholding the seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

The Role of the Martin James Foundation Trustee
All Martin James Foundation Trustees contribute to the effective governance of the Foundation, through supporting the Board to make objective, long-term decisions on key issues in order to advance the charity’s mission and goals. Typically, such key issues will include: strategy, goal-setting, programme or project design, relationships with key stakeholders (e.g. government), public relations, finance, safeguarding, or any other legal matters. The Chair will hold the Board of Trustees and Executive Team to account for the Charity’s mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity. Each Trustee will support the Chair and Chief Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the charity to achieve agreed objectives.

Person Specification
1. A strong and visible passion and commitment to Martin James Foundation, its strategic objectives, values and cause
2. Experience of operating at a senior strategic leadership level within an organisation
3. Experience of charity governance and working with or as part of a Board of Trustees. An understanding and experience of international issues and the challenges facing NGOs working internationally is desirable
4. Demonstrate tact and diplomacy, with the ability to listen and engage effectively
5. Ability to foster and promote a collaborative team environment
6. Ability to commit time to conduct the role well, including travel and attending events.
7. Desirable: Broad knowledge and understanding of children’s protection and social care and current issues affecting it.
8. Desirable: Lived experience of foster care or other family-based care.
9. Essential: Expertise in charity law and regulations gained through operating as a legal professional for Not-For-Profit / Charitable organisations.

Commitment and Conduct
The average time commitment is approximately 1 day per month, encompassing the following activities:
• Attendance at four quarterly Board meetings including review of all relevant papers and policies in advance of meetings. Meetings are held remotely with one in person annual general meeting. Papers for these meetings are circulated one week in advance. Meetings will focus on new projects, annual report and accounts, and other strategic decisions.
• Occasional exceptional Board meetings may be convened as required and are held by video call.
• Attendance at four quarterly Finance, Risk and Audit sub-committee meetings. Additional Board Committees are under consideration to which new Trustees would be invited to join in accordance with relevant skill sets.
• Meetings with executive leadership team members in relation to specific policies and projects, linking to relevant skills and specialisms brought by Trustees.
• Optional monthly meetings with the Chief Executive.

The Martin James Foundation strives to enable a diverse range of participation and contributions to the Board, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply. All Board positions are voluntary, but reasonable expenses will be reimbursed, and any training costs will be fully covered.

New Trustees will be provided with a structured induction and ongoing training and one-to-one support as appropriate.
As part of the appointment process, all Board members are required to adhere to the Martin James Foundation Code of Conduct and complete the Declaration of Eligibility and Interest form. The content of the Declaration of Interest form may require you to withdraw from specific discussions where you, a partner or close relative stands to gain or where you are so close to a matter being discussed that it will be difficult for you to be impartial.