Face to face fundraising manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PROGRAMME LEAD (VOLUNTEER)
Create Life‑Changing Programmes for People Facing Loneliness in London
About SUNSHINE
SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.
Loneliness doesn’t just mean being by yourself — it affects confidence, mental health, motivation, identity, and the simple belief that you matter. As a Programme Lead, you will design and shape one or more of SUNSHINE’s community programmes that directly support people facing these challenges. Your creativity, compassion and leadership will help build spaces where people feel safe, welcomed and uplifted.
This is a role where your ideas become real experiences — and those experiences change lives.
What You’ll Be Doing
1. Designing Meaningful Programmes
-
Create one or more community programmes that bring people together, reduce loneliness and build confidence.
-
Shape activities, themes and experiences that feel warm, accessible and joyful.
-
Ensure programmes are inclusive, safe and emotionally supportive.
2. Understanding the People We Support
-
Listen to the stories, needs and realities of people facing loneliness.
-
Design programmes that respond to real barriers: low confidence, anxiety, grief, isolation, social fear, or lack of belonging.
-
Make sure every session feels welcoming, gentle and empowering.
3. Leading with Warmth & Vision
-
Bring volunteers together around a shared purpose.
-
Offer encouragement, clarity and movement‑energy.
-
Help volunteers feel confident delivering the programme.
4. Building Connection & Community
-
Create moments that help people feel seen, valued and part of something.
-
Foster friendships, confidence and a sense of belonging.
-
Celebrate small wins — because small wins often change everything.
5. Improving & Growing the Programme
-
Gather feedback from participants and volunteers.
-
Make thoughtful improvements that strengthen impact.
-
Help SUNSHINE build a model that can grow across London and beyond.
This Role Is for You If…
-
You’re a creative, people‑centred person who loves designing experiences.
-
You care deeply about loneliness, wellbeing and community.
-
You want to make a real, lasting difference to people who feel isolated.
-
You enjoy leading, organising and bringing people together.
-
You’re based in or connected to London.
-
You want to grow your skills in programme design, community work or leadership.
Practical Details
-
Location: London - Hybrid/Flexible
-
Time: Approx. 3-5 Hours per week (This is a fully flexible volunteer role with no set hours)
Why This Role Matters
The programme you create may be the first place someone feels welcomed in months. It may be the first time they laugh with others. The first time they feel safe. The first time they feel like they belong.
Your ideas will become real moments of connection — moments that help people rebuild confidence, rediscover joy and feel less alone in the world.
This is not just a volunteer role. It’s a chance to design something that genuinely changes lives.
How to Apply
Send a CV and a short note about why this role speaks to you. We review applications on a rolling basis — join us and help build London’s kindest community programmes.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Chair of Trustees - Voluntary Role
Aid Box Community (ABC)
We are looking to appoint someone with leadership qualities and high motivation, initially
to join us as a trustee in June and then to take on the position of Chair in November. In
close co-operation with our dedicated team of trustees and inspirational director, you will
be guiding our charity through the next phase of our journey. This is a very exciting
opportunity to play an important role in the development of Aid Box’s strategy over the
next 5 years and to oversee the deepening of our charity’s impact on our community,
made possible by our recent move into our new home.
About Aid Box Community
We are a charity based in Bristol and for nearly nine years have been providing vital support, supplies and sanctuary to men women and children seeking asylum in this city. You are welcome to come and have a look at the work we do by visiting, by prior arrangement, our Welcome Hub and Free Shop.
What are our trustees responsible for?
We are all jointly responsible for:
- The overall management of our charity.
- Setting and monitoring Aid Box’s strategic direction and ensuring it is financially sound.
- Ensuring the charity carries out the purposes set out in our constitution for the benefit of our community and in line with the Charity Commission’s guidance.
Main duties and responsibilities as a Chair:
- leading our charity’s strategic direction in close collaboration with the board and our director.
- Chairing quarterly trustee meetings as well as our HR sub committee meetings.
- Representing trustees in contacts with other charities and organisations.
This role is for you if:
- You have leadership experience (formal or informal), either within or outside the charity sector.
- You have specialist skills that may benefit Aid Box Community. Motivated by ABC’s vision, mission and values, in particular upholding the basic human rights of refugees and asylum seekers.
- Teamwork and communication skills with ability to listen and build a consensus.
- Living in or near Bristol . You would like to join a fantastic community of staff, volunteers and service user
This role is for you if:Our Commitment to You:
We will provide practical support, principally through our deputy chair, along with a full induction programme including the legal framework and other key areas such as safeguarding. During your time with Aid Box, you will be able to join training workshops relevant to your role as a trustee, along with the opportunity to be involved in a range of charity activities.
See our website for more information about our charity (where you can also find our Impact Report 24/25): Our Financial Statements for year ended 31 March 2025 filed with the Charity Commission:
Want to know more?
If you would also like to have an initial informal chat, please email our Chair, Richard Annandale or Susan Qazi the Charity Administrator.
Safeguarding Statement
ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment.
ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.
Statement on Equality, Diversity and Inclusion
ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience.
Our Mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIGITAL & IT LEAD (VOLUNTEER)
Build the Digital Systems That Power SUNSHINE — and Help Us Reach People Facing Loneliness Across London
About SUNSHINE
SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.
To support this work, we need strong, safe, reliable digital systems — and that’s where you come in. As our Digital & IT Lead, you’ll help build, configure and maintain the tools that keep SUNSHINE running smoothly: our cloud‑based case management system, CRM, Google Workspace, devices, and the digital infrastructure that supports our volunteers and protects the people we serve.
Your work will never be “just tech”. It will be the foundation that allows SUNSHINE to grow, expand and reach more people who need us.
What You’ll Be Doing
1. Building SUNSHINE’s Digital Infrastructure
-
Set up, configure and maintain our cloud‑based case management system.
-
Build and manage our CRM to support volunteers, participants and partnerships.
-
Ensure our digital tools are safe, secure and easy for volunteers to use.
2. Managing Google Workspace & Core Systems
-
Configure Google Workspace accounts, permissions and shared drives.
-
Keep our systems organised, accessible and aligned with best practice.
-
Support volunteers with simple, friendly digital onboarding.
3. Device Configuration & Security
-
Configure laptops, tablets and other devices for SUNSHINE‑only use.
-
Ensure devices are safe, compliant and ready for volunteers.
-
Maintain strong data protection and digital safeguarding standards.
4. Troubleshooting & Volunteer Support
-
Provide light‑touch support to volunteers when they need help.
-
Create simple guides, checklists or instructions to make tech feel easy.
-
Help build volunteers’ confidence with digital tools.
5. Helping SUNSHINE Grow Across London
-
Recommend tools and systems that support our expansion.
-
Ensure our digital infrastructure can scale as we grow.
-
Build the foundations for a future‑proof, volunteer‑powered charity.
This Role Is for You If…
-
You enjoy building digital systems that make life easier for others.
-
You care deeply about loneliness, wellbeing and community.
-
You’re organised, reliable and confident with IT and cloud‑based tools.
-
You want to help a new charity grow from the ground up.
-
You’re based in or connected to London.
-
You want to develop your skills in digital leadership, IT management or charity tech.
Practical Details
-
Location: Hybrid/Flexible — remote with occasional London meetups.
-
Time: Approx. 3-5 Hours per Month (This is a fully flexible volunteer role with no set hours)
Why This Role Matters
Every system you build helps a volunteer support someone facing loneliness. Every device you configure helps a team member deliver connection and care. Every digital safeguard you put in place protects people who may be vulnerable. Every improvement you make strengthens SUNSHINE’s ability to grow, expand and reach more people across London.
Your work will help create a London where more people feel seen, supported and valued. Your leadership will help SUNSHINE become a movement. Your impact will be felt in every programme, every volunteer, every person we support.
This is not just IT. It’s infrastructure for hope.
How to Apply
Send a CV and a short note about why this role speaks to you. We review applications on a rolling basis — join us and help build the digital foundations of SUNSHINE.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is Trafford Centre Foundation:
Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.
The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.
Trafford Centre Foundation’s current funding priorities are for local good causes relating to:
· Education
· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.
· The advancement of citizenship or community development.
· The advancement of environmental protection or improvement.
Background:
· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.
· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.
Role Purpose:
Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.
You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.
By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level.
Key Responsibilities:
The role includes a variety of tasks including the following:
- Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.
· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.
· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements
Who are we looking for?
Person Specification:
- Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
- Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
- Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.
· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.
· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.
- Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
- Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.
What difference will you make?
Strategic Leadership
- Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
- Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
- Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
- Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.
· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.
· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.
· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.
Stakeholder Engagement
- Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
- Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
- Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
- Participate in Board evaluations, training, and appraisals, undertaking any identified development.
- Serve a term of up to three years (renewable once subject to review).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Make a difference where it matters most. Help save young women’s lives.
Georgia’s Voice is a suicide prevention charity providing vital mental health support to young women aged 18–25 across Cornwall. Founded in 2020 following the tragic death of 19-year-old Georgia, the charity exists to ensure that no young woman feels unheard, unsupported or alone at her most vulnerable moment.
Georgia’s Voice offers safe, compassionate and non-judgemental support through weekly groups, a welcoming drop-in hub, counselling, workshops and community-based activity. Our work is grounded in lived experience, empathy and trust, and for many young women our services are a lifeline
As the charity enters an exciting new phase, with an ambitious five-year strategy focused on strengthening impact, sustainability and reach, we are seeking to appoint a new Chair and several Trustees to help shape our future and strengthen our governance at this critical time
The Opportunity
This is a powerful opportunity to join a values-led organisation making a real and measurable difference to young women’s lives in Cornwall. We are refreshing and growing our Board to ensure it has the breadth of skills, experience and perspective needed to support the charity’s next stage of development.
We are particularly keen to hear from candidates who share our commitment to equality, safeguarding and lived-experience-informed practice, and who are motivated by the opportunity to contribute their skills to a cause that truly saves lives.
Chair of Trustees
Purpose of the role
The Chair will provide leadership to the Board, ensuring effective governance, strong decision-making and a constructive, supportive relationship with the Founder and senior team.
We are seeking someone who brings:
- Board-level experience, ideally within a charity or purpose-driven organisation
- Strong leadership, facilitation and interpersonal skills
- Confidence handling risk, complexity and sensitive issues
- A values-driven approach aligned with Georgia’s Voice’s mission
The Chair role is suited to someone able to take an active, hands-on governance role.
Trustees
We are particularly interested in Trustees with experience in one or more of the following areas:
- Finance or accounting
- Fundraising and income generation
- Marketing, communications or PR
- Legal, regulatory or government
- Digital and technology
We also warmly welcome applicants with lived experience relevant to our work, who can help ensure the voices of young women remain central to our governance.
Commitment and Practicalities
- Trustees are appointed for a three-year term, renewable up to three terms
- Time commitment is approximately one day per month (Chair slightly more)
- The Board meets four times per year, in person or online
- An annual in-person Strategy Day is also held
- Reasonable expenses are reimbursed
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Variable
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.


