Family community development worker volunteer roles

Trustee vacancy: UK Bangladesh Education Trust (UKBET)

Founded in 1993, the UK Bangladesh Education Trust [UKBET], a UK registered charity and international NGO registered in Bangladesh, is looking for one or two new dynamic trustees to join our board, supporting the charity’s mission to help end child labour in Bangladesh.  

Our Doorstep Learning Programme engages and supports child domestic workers (95% girls) and their families. Trained and supported community teachers provide three individual or small group literacy, numeracy and life skills sessions for these working children as well as signposting for their families. A key aim is to support the children’s progression out of child labour to school or, for older children to vocational training. UKBET’s Family Futures microgrants address the root causes of child labour – family poverty.  Parents can use these grants to start or continue small businesses to increase their family income, removing the need to send their children to work and enabling them to join school or, for older working children, vocational training.

Our work is funded through charitable donations, fundraising and grants.

The UK Board of Trustees set the direction for the charity and support the work of the Executive Director and his team who also benefit from an Advisory Group based in Sylhet, Bangladesh.  We meet on line three or four times a year, and as needed, plus try to have an annual in person away day meeting. There are currently four experienced Trustees with a range of expertise across finance, income generation and education. We are seeking one or two new Trustees to join us, ideally leading in one or more of the following areas:

· Organisational efficiency to assume the role of Secretary

· Knowledge and connections to build interest and financial support from Bangladesh and/or the British Bangladeshi community

· Skills and expertise in social media and comms.

For more details on the role, please see the supporting Background information and JD.

To apply, please send your CV with a covering email outlining how you meet the JD criteria and telling us about any special areas of expertise and interest you could bring to the role.

Female English Support Volunteer – Help Refugee Women Thrive

Location: Maidstone or Folkestone (at the client's home or in the community) or remote via MS Teams
Commitment: Around 2 hours per week (Monday–Friday, 9 AM–5 PM)

Do you want to make a real difference in someone’s life? Join the Refugee Council’s Kent Resettlement Team as a Female English Support Volunteer and help refugee women and families build confidence, independence, and a sense of belonging.

About the Role

Language is one of the biggest barriers refugees face when starting a new life in the UK. By volunteering, you’ll provide a safe, friendly space for women to practise English, learn useful phrases for everyday life, and gain the confidence to navigate their new community.

You’ll work one-to-one or with small family groups in their homes, adapting activities to suit their needs. From informal conversations to creative exercises, you’ll make learning fun and practical.

What You’ll Do

• Support conversational English, reading, and writing
• Introduce everyday vocabulary (e.g., shopping, visiting a pharmacy)
• Encourage confidence and independence through engaging activities
• Work under the guidance of our ESOL Tutor and Resettlement Worker

What We’re Looking For

• Strong spoken and written English
• Friendly, patient, and supportive approach
• Ability to commit for at least 3 months
  (Experience with ESOL or teaching is helpful but not essential.)

What You’ll Gain

• Full training and ongoing support
• Skills in communication, planning, and cultural awareness
• Insight into refugee experiences and diverse cultures
• The satisfaction of knowing you’ve made a real difference

We’ll reimburse local travel and lunch expenses and provide access to training and resources.

We’re a not-for-profit landlord who have been having a positive impact on young people’s lives for nearly 100 years, by addressing the shortage of affordable rented housing for those working in London.

We’re the only organisation in London that specifically offers accommodation to working young people, many of whom are key workers, in entry level employment who have no other means of support and are unable to stay within their family networks.

Our current flagship residence, HYELM-Old Street, opened in 2008 and provides 125 young workers who cannot afford to rent or buy properties through the private sector, with contemporary, secure, hassle-free accommodation.

This is an exciting time for us. In response to the considerable and growing demand for high quality affordable accommodation, we are exploring several development opportunities to increase the number of young workers who we are able to house.

The Role of a HYELM Board Member is to:

• Play a key role in helping to shape the direction of our organisation. In the shorter term this will include supporting the review of our future strategy, the delivery of new housing and the implementation of our commitment to put our people at the heart of our business.
• Work collectively, with other Board members, oversee our compliance with relevant regulations; quantify & manage current, new & emerging risks that the organisation faces and regularly review our performance and delivery against our Strategic and business plans.

You will be valued for

• Your entrepreneurial spirit to drive HYELM forward whilst also keeping keen prudent control and avoiding any conflicts of interest.
• Your understanding and/or experience in the small charity/business environment.
• Your commitment to work with our very small team to further evolve our organisation to provide a better living environment to young people and key workers.

Ideally, you would be able to support us in bolstering our Board representation with knowledge and experience of finance and accounting as well as IT and Technology.

You’ll be contributing to a great cause.

• You’ll be able to develop and hone your critical thinking, problem-solving and analytical skills as well as develop and gain additional experience in strategic planning.
• You’ll grow your professional networks.
• You’ll be able to access complimentary training, support and attend industry events, conferences, and seminars. If this is your first trusteeship, we will design a bespoke development package to help support you in your new role.

Skills sought: Charity Finance, accounting, AI/Tech

Commitment: 6 meetings per year (4 in person, at our Old Street scheme)

Background information:

Harry’s HAT is a UK-based charity focussing on paediatric hydrocephalus. Our mission is to make life better for children and their families who are affected by hydrocephalus. We work towards this aim through:

• Awareness: raising awareness of paediatric hydrocephalus through workshops and training.

• Research: supporting research and funding training (for front-line medical, health and social care workers) to increase understanding of the condition.

• Signposting and support: directing families affected by the condition to organisations that can offer support, advice and guidance and by providing access to our peer-to-peer programme. We do not, however, provide advocacy.

We currently have a vacancy on our Trustee Board for an individual with experience in fundraising and income generation. The Charity is ambitious about extending its reach and ensuring that more families and professionals can benefit from our work. To achieve this, we recognise the importance of growing and diversifying our income.

Key responsibilities of the role:

• Actively participating in Trustee Board meetings.

• Attending quarterly Fundraising and Risk Group meetings, held in the evening for approximately 1.5 hours.

• Working closely with the CEO to support the fundraising pipeline and to ensure all grant applications complement the mission and values of the charity.

• Working with the CEO and other Trustees to strengthen the charity’s fundraising strategy and ensure it aligns with our long-term goals.

• Supporting the development of sustainable income streams, including grants, corporate partnerships, individual giving, and community fundraising.

• Providing ad-hoc input on subjects raised by the Trustee, staff, and volunteer teams.

• Voting on grant applications from medical professionals and clinical researchers. Trustee would also be able to participate in specific projects if they wished to.

Required skills and experience:

The ideal candidate will have experience of fundraising or income generation in a charity or relevant setting. The key attributes for the role are as follows:

• Knowledge of different fundraising approaches such as grants, corporate partnerships, or community fundraising.

• Strong interpersonal and communication skills.

• Ability to display sound judgement and objectivity.
• Experience of working in partnership with healthcare or other relevant organisations or programmes.

• Clear understanding of the importance of safeguarding.

• Discretion when working with sensitive information, and strict adherence to confidentiality when required. Time commitment

• Attendance at six Trustee Board meetings per year (usually Sunday evenings, 18:00–19:30, via Teams).

• Attendance at quarterly Fundraising and Risk Group meetings (1.5 hours, evening).

• Attendance at two 1-2-1 meetings per year with the Chair of Trustees.

• Participation in the AGM and other relevant meetings as needed.

• Timely responses to communications from Trustees, staff, and volunteers.

• Completion of mandatory online training modules. Term and remuneration

• The initial term is 1–3 years, which can be extended by agreement.

• This is a voluntary role. Out-of-pocket expenses will be reimbursed.

• All new Trustees, including the Vice Chair, will serve a 3-month probation period.

#trustee #fundraising 

Role Description: 

This role sits within our new Coproduction and Transformation Project

The role of the Co-Production Volunteer is central to the success of the Co-Production and Transformation and Engagement Project. Volunteers bring lived experience, local knowledge, and critical perspectives to support the redesign of mental health services, so they are inclusive, accessible, and rooted in the real needs of those who use them.

This role exists to ensure that service users, carers, and community members have a meaningful voice in shaping decisions that affect care delivery. Volunteers will work alongside professionals, clinical teams, and other stakeholders to challenge assumptions, identify gaps, highlight strengths, and co-create improvements. Whether drawing from personal experiences of mental health challenges, supporting someone through the system, or working in the community, volunteers act as equal partners in transformation. They help build bridges between professionals and service users, promote accountability, and encourage a culture of openness and innovation.

Through structured engagement such as workshops, advisory groups, feedback panels, and co-design activities, the Co-Production Volunteers will contribute to the long-term sustainability and responsiveness of mental health services. Their insights help ensure that care is not only clinically effective but also emotionally safe, culturally sensitive, and aligned with what matters most to the people it serves.

Main Tasks

· Attend monthly co-production workshops, steering groups, or feedback sessions

· Share personal and/or collective experiences to inform service transformation

· Provide administrative support- send and respond to emails, input information on our database

· Review materials and provide feedback (e.g., policies, pathways, information leaflets)

· Participate in recruitment panels, focus groups, and pilot testing where appropriate

· Help create accessible, inclusive spaces that welcome diverse voices

· Promote equality, dignity, and psychological safety within meetings

· Support evaluation activities and co-authoring of reports or recommendations

· Uphold HFEH Mind values and behaviours

We are looking for someone who:

· Has lived experience of mental health challenges

· Good communicator

· Passionate about improving NHS West London Mental Health services

· Are a non-judgmental and friendly individual 

· Lived experience of mental health services (personal or as a carer/family member/community member)

· A commitment to improving mental health care and reducing stigma

· Willingness to share personal insights in a respectful and constructive way

· Openness to listen and engage with others from diverse backgrounds

· Ability to attend meetings and participate reliably (online or in person)

· Basic communication and interpersonal skills (speaking, listening, expressing views)

· Comfortable working as part of a group, including with professionals and other volunteers

· Respect for confidentiality and group boundaries

· Ability to reflect, ask questions, and provide feedback on ideas, documents or processes

· Interest in learning about co-production, service transformation or health improvement

· Respect for inclusion, anti-discrimination, and safeguarding practices

· Willingness to learn digital tools (such as Zoom or MS Teams) with support if needed

· An understanding of the local community context and the challenges people may face accessing care

Those from or have an interest in:

• Black and Minority Ethnic Communities
• Civic Responsibility and Communities
• Disability
• Employment, Education and Training
• Health and Social Care
• Homeless and Housing

What's in it for the Coproduction Volunteer? 

Joining our Service User Network is a fantastic opportunity to get involved with a nationally recognized charity, whilst supporting positive changes within the NHS West London Trust. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organization. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector. 

Ready to join the action and build our local LGBTQIA+ Pride?

Role: Marketing & Communications Coordinator

Role Overview

We’re looking for an engaged and organised individual to be our new Marketing & Communications Coordinator!

The Marketing & Communications Coordinator will support the Marketing & Communications team on its work to promote Maidstone Pride's brand and how we share our story.

Key Responsibilities

• Support the delivery of Maidstone Pride’s Marketing & Communication Strategy

• Help the creation and posting of communications across our channels (e.g Facebook, Instagram, TikTok, LinkedIn, YouTube).

• Help create and maintain consistency in Maidstone Pride’s brand, voice, and messaging.

• Monitor social media engagement alongside the Marketing & Communications Manager.

• Support and maintain a consistent brand identity across Maidstone Pride.

• Support the promotion of Maidstone Pride and its activities.

• Support the development of relationships with local media, partners, and sponsors.

• Build positive relationships with local media, partners, and sponsors.

• Ensure all communications are accessible, inclusive, and align with our aims and objectives.

General Responsibilities

In addition, all volunteers have the following general duties:

• All Volunteers and representatives of Maidstone Pride are expected to portray a positive image, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness, and professionalism.

• To observe and uphold the requirements of the Maidstone Pride constitution, and act always in accordance with its governing documents and policies, including equal opportunities.

• Any other tasks that would be deemed suitable within this role as directed.

Are you ready to help shape the future of mental health support for racialised communities?

Mary Seacole House is Merseyside's leading wellbeing service for Black and racialised communities. For over 30 years, they've stood as a beacon of hope in Liverpool, offering advocacy, emotional support and wellbeing activities designed with the ethos of "same rights, different needs."

Now, as the charity enters a pivotal period of transformation, we're seeking a Treasurer to join the Board of Trustees and help steer the organisation towards change, growth and greater impact.

Location: Liverpool (Either mostly remote or hybrid meetings, open to a flexible approach)
Time commitment: Approx. 1 Board meeting per month, plus additional involvement during a period of change
Remuneration: Voluntary, with reasonable expenses covered

About Mary Seacole House

Originally founded to address the lack of understanding around Black mental health. Today, Mary Seacole House provides culturally appropriate advocacy, runs a multicultural wellbeing service and fights for the rights of racialised communities across Liverpool.

Under the leadership of an exceptional new CEO and working alongside a refreshed and reenergised Board, they're building strong foundations for the future - and we need your skills to achieve big, bold ambitions.

About the role

As Treasurer, you'll play a vital role as a Trustee and with delegated responsibility for ensuring financial stability and good governance. You'll:

• Oversee financial reporting and ensure clarity for all trustees.
• Support the CEO and Chair with budgeting, forecasting and financial compliance.
• Help shape financial policy and guide strategic decisions during a period of change.

This is genuinely unique and exciting opportunity to join the Board of a small, but mighty charity. It's a chance to roll your sleeves up and make a tangible difference, at a significant time of change.

About you

We're looking for someone who brings:

• Financial expertise (accounting qualification required; charity experience desirable).
• Leadership experience at Board or senior level.
• Commitment to anti-racism and an understanding of marginalised communities.

If you have lived experience of racism or migration, or deep knowledge of Liverpool's cultural context, we'd especially love to hear from you.

Why join now?

• Be part of a charity tackling racial injustice in mental health.
• Shape strategy and governance during a critical period of growth.
• Gain satisfaction and a sense of pride, working alongside passionate trustees and a visionary CEO with shared values.

To apply: Please send your CV and a short statement (around 300 words) on why this role matters to you to Amelia Lee at Charity People.

If you prefer an informal conversation about time commitment (or anything else) first, please connect with Amelia and we'll find a mutually convenient time to talk.

Deadline: 9am on Friday 13th February. However, please do get in touch ASAP if interested - we'll never close early, but it would be great to start conversations as soon as possible.

Interview dates to be confirmed soon.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As a Trustee at Behind Closed Doors, you will work alongside our Trustee Board and CEO to drive our new strategy forward, finding opportunities to expand our income generating activity and building our capacity to deliver a range of quality services to everyone who needs our help. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

This is an exciting time to join our organisation, as we look to begin implementing a new strategy. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. We welcome applications from all who resonate with our organisational values and objectives, and specifically from those with skills or experience in fundraising and income generation, and charity governance and risk management. Please note that we are also currently recruiting to the Treasurer role, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As Treasurer at Behind Closed Doors, you will work alongside our Trustee Board, CEO and Admin & Finance Manager to oversee the financial strategy of our organisation, ensuring sound financial governance and legal compliance. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

We’re looking for an experienced finance professional keen to undertake this rewarding voluntary role that ensures the financial health and accountability of Behind Closed Doors. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. Please note that we are also currently recruiting to general trustee roles, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position

Join Us as a Trustee – Help Shape a Safer Future

About the Role
We are seeking passionate and committed individuals to join our Board of Trustees. As a trustee, you’ll play a vital role in helping shape the strategic direction of the charity, ensuring good governance and supporting our leadership team to deliver high-quality, impactful services.

What We’re Looking For
We welcome applications from people of all backgrounds. We are especially keen to hear from individuals with experience in any of the following areas:

-        Estate and Property Strategy/ Management 

-        Health and Safety 

-        Finance 

You do not need previous board experience—we provide a full induction and support. What matters most is your commitment to our values and your willingness to contribute your time, insights, and passion.

Why Join Us?

• Make a real difference to the lives of clients
• Gain strategic and governance experience
• Be part of a supportive, forward-thinking team
• Help champion equity and amplify the voices of those often unheard

Trustee Duties

• Support and provide advice on Safer Places’ purpose, vision, goals and activities
• Approve operational strategies and policies and monitor and evaluate their implementation
• Oversee Safer Places’ financial plans and budgets and monitor and evaluate progress
• Ensure the effective and efficient administration of the organisation
• Ensure that key risks are being identified, monitored and controlled effectively Review and approve Safer Places’ financial statements
• Keep abreast of changes in the operating environment
• Contribute to regular reviews of Safer Places’ own governance.
• Attend Board meetings, adequately prepared to contribute to discussions
• Use independent judgment, acting legally and in good faith to promote and protect Safer Places’ interests, to the exclusion of personal and/or any third-party interests
• Contribute to the broader promotion of Safer Places’ objects, aims and reputation by applying your skills, expertise, knowledge and contacts

THE OPPORTUNITY

Are you a progressive and inclusive leader?  If you’re able to shape and influence an organisation with a strong foundation and a compelling ambition, then you could be our next Chair here at the Eikon charity.

This is a chance to employ your passion, commitment and bold leadership to support the lives of young people. You will have strong interpersonal skills and influencing capabilities, and a deep commitment to the charity’s mission and values

We need someone to engage and influence stakeholders internally as our Chair as well as able to be a strong ambassador externally.

If this sounds like you, then you might be the right person to join as our Chair.

WHO ARE THE EIKON CHARITY?

Now in our 30th year, The Eikon Charity supports children and young people across Surrey to feel safe, heard, and supported.

Growing up in today’s world can be incredibly challenging. That's why we empower children and young people to find the inner and external resources they need as they develop and navigate life.

We create spaces where they can be themselves and talk about their thoughts and feelings. They understand better than anyone what’s happening in their own lives, so we listen, without judging.

WHAT MATTERS TO US

We believe there should be more investment in empowering young people to prevent them from needing help with their mental health.  The needs of young people guide everything we do, shaping every decision and action we take.

We are committed to investing in preventative services and use our influence to persuade others to do the same.

We are also committed to diversity that supports young people and our volunteers to fulfil their personal potential.

IF YOU JOIN US…

You will lead us with confidence in an increasingly complex and challenging environment. We know that what we do has an impact on our children who, tragically, need more of everything we offer as their challenges increase. This is an opportunity to really make a difference to the next generation.

Becoming our Chair will be a fascinating and compelling way to engage with a highly successful charity poised to achieve so much more. Ensuring that the Board governs The Eikon Charity wisely will be a rich and rewarding opportunity.

WHO WE’RE LOOKING FOR

The Chair will provide strategic leadership and governance oversight to ensure the charity delivers maximum impact for the children and young people it works with. We need someone to demonstrate bold thinking and the ability to inspire and guide our Board.

We are particularly seeking:

• commitment to mission: passion for the charity’s purpose and a deep understanding of its social impact
• inclusivity & collaboration: fosters a collaborative and inclusive Board culture, encouraging diverse perspectives and constructive challenge
• influencing & advocacy - skilled in representing the charity and influencing key stakeholders

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining the Eikon Charity.

WHAT’S NEXT?

Eastside People is supporting the Eikon Charity in the recruitment of this role. You can apply by submitting your CV and Cover Letter. 

The closing date for applications is Mon 23rd February. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with the Eikon Charity shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!